I got the milk foam dirty brown sugar milk tea with boba and it was fantastic!! My drink had the right amount of sugar and ice and was a treat for a hot summer day! I picked up bahn mi sandwiches next door and stopped here for a drink and it was the perfect accompaniment to the sandwiches. read more

Unfortunately, the drink was very watered down and lacked flavor. I hope the baristas can improve consistency. read more

Gong Cha - Earl Grey Milk Tea w/ 3 Js - Coffee & Tea Near Me - Frisco, Texas

This afternoon I came here, after ordering and paying, I went to the restroom. When I returned, I didn't see the drink I had ordered. I asked about it and was told they couldn't find my order. I was surprised because the money had already been deducted from my account, and I showed the receipt to the server. Then I received my drink, along with a judgmental look from her. WTF? Such rude behavior! She looked at me like I was a scammer, all because of one drink? The problem was with their ordering system, but instead of apologizing, they gave me a judgmental attitude. Never comeback read more

Friendly service but way over priced! I bought a size medium strawberry milk slushy with boba from this place and it's was an $8 drink! This was not even the large size!!!! We will not be coming here again! Then I went to coco bubble tea and ordered a large Jasmin milk tea for myself with the mini sago pearls and it was only $5.90! FYI, coco's drink was better! read more

The drinks are absolutely delicious, the service is okay. I would recommend for any one that wants a delicious drink with very little wait. Very cute and inviting inside. read more

Hands down the BEST tea spot in Frisco! Tea is caredully brewed and come in various flavors. Amazing service and ambiance. Highly recommend! read more

Gong Cha - Coffee & Tea Near Me - Frisco, Texas

The boba was the perfect sweetness after dinner. The ambiance is casual with an open floor plan. This is a great place to catch up with friends while sipping on boba. You pick your drink flavor and toppings that can range from coconut gel, tapioca, aloe Vera , etc. The service was great!!! read more

Gong Cha - Green peach tea - Coffee & Tea Near Me - Frisco, Texas

Gong Cha is the best tea place. Always a nice experience, this is the go-to for my friend and I!

Absolutely love . People are amazing . Drinks are always fresh and taste so good!! Love the games inside you can place . Always clean . Fast service read more

Literally got food poisoning from a mango green tea with boba. And i thought there was no way but read the reviews and I'm not the first one. I've had hundreds from the Gong Cha in Plano and they're the best. NEVER coming here again. read more

This place is so incredibly expensive for no reason. Any other boba shop in the area would be cheaper as this place charges almost 9 dollars for a cup of thai tea with boba. The price is just slowly increasing over the years and i've just come to go to other places. Also to note of others experiencing food poisoning from here, i've known individuals who felt bad after having stuff from here. read more

Not my absolute top tea place but my second! Love the milk tea here. It's always fast and you can sit and play some board for card games. I have not ventured out in their menu cause I usually only like milk teas and do not like any toppings read more

It's been a while since I visited after we moved but still good! Dirty brown sugar milk tea+boba is our fav! We usually order 50% sugar to cut the sweet level for all drinks. read more

Gong Cha - Dirty brown sugar milk tea + lemon aiyu white pearl - Coffee & Tea Near Me - Frisco, Texas

Who doesn't like boba? All the gummy, chewy, and sweet little pearly guys. Having one more is still not too much. This time the new place is Gong Cha. There are already a few in all the strategic locations in the Dallas area. I ordered the typical milk tea with boba, foam, and brown sugar. The tea was quite smooth and creamy, and the boba was chewy and sweet - one of the best I've had so far. I asked for 30% sweet, and got a nice taste of the brown sugar flavor. The place is not big. Since it's new, everything is nice and clean. I like their wood flooring and also wood looking tables. The place is a little off from the main street. But you'll find it. If you're in the vicinity, check it out. read more

You cannot take 18 minutes in a Covid environment while people are congregating to make 3 drinks. It's crazy to have to wait that long when it's really not that busy. Want to see them succeed, but you have to do better. read more

Love Strawberry Milktea with white pearl and coconut jelly. 50% sugar n regular ice are perfect for summer season. The store is clean, nice services.. I don't see any problems like the other reviewers said that the staffs are rude? Maybe they misunderstood the cashiers? read more

Gong Cha - Strawberry Milk tea with Milk foam, white pearl, coconut jelly. - Coffee & Tea Near Me - Frisco, Texas

service was good but quality of the drinks is subpar!!!!! we always go for gong Cha vs Kung fu but today we are so highly disappointed the slush we ordered is so watery almost like a regular tea with sprinkled bits of ice ..... 12-30-2023 !!!! read more

Gong Cha - watery slush !!!!!! - Coffee & Tea Near Me - Frisco, Texas

My husband and I love this place for boba tea. The brown sugar boba and the lychee oolong are among favourites. It's like our mandatory weekend refreshers. read more

Gong Cha - Coffee & Tea Near Me - Frisco, Texas

If I could rate this place zero stars I would. This place used to be great, no more!!!! The girl that worked told me she would hv to charge me the same price for a large lemon aiyu drink no ice extra lemons and nothing else. She gave me the drink with a skinny straw w/few lemon rinds and a bad attitude this place has gone way downhill and they have permanently lost my business. Don't go there not worth the money and as it is it's way overpriced read more

Gong Cha - Large lemon aiyu drink notice skinny straw and few lemon rinds - Coffee & Tea Near Me - Frisco, Texas

Gong Cha is a staple for me. So far, the best boba I've found in Dallas thus far. I've been to quite a few places and have been disappointed (even tried the Gong Cha in Richardson, but the tapioca was slightly hard on the outside) so I stick to what's tried and true. I'm a little boring in that I always order the same drink- dirty brown sugar milk tea with boba 30% sweet and less ice. The brown sugar is super sweet so anything above that is too sweet for me. The boba is perfectly cooked so it is soft but chewy throughout. Service is quick so you are in and out. Space is always very clean. Definitely recommend and will continue to be a patron here. read more

I love Gong Cha Carrollton, and wonder where they found the employees here, and why they keep them around. I was completely ignored. The other times I've been here, I had a terrible experience with attitude. I have never had a cordial "hi, hello, how are you, thank you." Absolutely no manners. read more

I was surprised to see that Gong Cha averaged three stars but upon reading the reviews, it seems like people were giving poor reviews for a misleading marketing text and not the product itself (which is fair). My four-star review reflects the drink which I feel is tasty. The tea flavor is noticeable and the boba is firm, chewy, and subtly sweet. read more

Pretty solid new location of a good boba chain. My favorite is the earl gray milk tea with 3 Js, which comes with boba, pudding, and herbal jelly. $5 credit card minimum. read more

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I'm so happy there's a Gong Cha closer to home! It's off Warren Pkwy away from 99 Ranch and 85 Degrees Bakery but still close enough to them. This location is really clean and bright. I ordered my usual - large brown sugar milk tea with pearl, 50% sugar and regular ice - I really liked it here! Just enough to taste the brown sugar and the boba was a good texture (soft but not too chewy). I can't wait to come back again! read more

Gong Cha - Brown sugar milk tea with pearl - Coffee & Tea Near Me - Frisco, Texas

Came all the way from California for wedding and we found this place near our hotel... I love the matcha milk tea here... my friend had the lychee n oolong milk tea which is also very good... we love the service here, nice n clean place, the drink come out super fast... friendly staffs... read more

Gong Cha - Matcha milk tea, honey green tea, lychee oolong - Coffee & Tea Near Me - Frisco, Texas

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I have been here for three years ago, I thought I would gave them another chance to support the business, but man, I'm still disappointed it. Over charge on the substitute topping. Bad service and the taste like water. I would recommend Carollton location instead -- good service and they give good amount of topping, the taste is very good. Guys, go to Carollton location! read more

Alright, let me say that their drinks taste very good. Good enough to keep going back. That being said, you would be wise to order over the phone first and give them time to make it before you go inside. They are pretty slow drink makers. Also be patient over the phone because either their phones are horrible quality or the staff there just doesn't take orders well. You will have to repeat yourself and just be patient. read more

This place was okay. I think the Fort Worth location is better. I got the Earl Grey with 3Js, which was good. Hubby got the Brown Sugar which he was not a fan of, but maybe bc he's comparing it to the Tiger Milk place. Also fyi this place doesn't do the waffles like the other Gong Chas. read more

just found this place yesterday. The Gong Cha milk tea with pearl jelly is the best. Also love their new cup style. it looks fashionable!! Gong Cha is one of my favorite place from now on. Definitely come back!! btw, They are soft opening now with a special 10% off. read more

Gong Cha - New cup style! skinner and look fashionable!!! - Coffee & Tea Near Me - Frisco, Texas

Gong Cha and Sharetea are my go-to, no-frills, consistent boba places. The tapioca is chewy, and they don't hold back on the portion size. I tend to go for the milk teas with 50% or 20% sugar and less ice. The service is fast, and I've always had a good experience. +Masks are mandatory to enter the store. read more

Unpleasant owner and employees, wrong order, and not clean. If I'm spending $8 + on a drink, I expect a warm welcome. First and last time going here. read more

My girlfriend and I were craving boba so we decided to check out this Gong Cha. As soon as we started talking to the cashier, it was very clear that she wasn't well trained on any of the drinks or it was one of her first shifts. We had to change our order multiple times as they kept telling us that they were out of ingredients after we already ordered. Telling us in the beginning would've been the intelligent thing to do. We decided to go with the strawberry series and when we got rung up for two drinks, it was $14. $14 for two drinks! (Price not listed on menu) The icing on the cake was that we specifically asked for "less ice" multiple times and still ended up with a half cup full of ice. When we tried to return, they had locked the shop up; earlier then closing hours I assume as it was only 7. I attached a few pictures to let others determine if this was less ice or not. I guess repeating "less ice" several times doesn't guarantee less ice. There wasn't much boba either as you may be able to tell from the picture. Now as a disclaimer, we usually enjoy Gong Cha! However, this location seems to fall short of expectations. I guess there's a reason that this specific location has a worse rating than all of their other DFW locations. We definitely will not be back to this location as there are much better options next door. I encourage everyone to check out Seven Leaves and Kung Fu Tea as alternatives if you're craving boba in the area. read more

Gong Cha - "less ice" - Coffee & Tea Near Me - Frisco, Texas

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Spent $11 plus tip only for them to mess up my order. I got two dirty boba milk teas, one large and one medium. THAT'S IT. KEEP THIS IN MIND. IT'S A SIMPLE ORDER.. Beginning: there were only two workers, one who seemed like the manager and the other a girl who probably just started to work. The girl took my order but didn't seem to understand how to work the register. She seemed distressed and turned to her manager for help. That's normal for newbies so I let that slide. Wait time: It seems as if the manager himself was a newbie because the wait was ridiculously long. There were a decent amont of ppl there but it should never take 40 minutes for a drink to come out. I was waiting where the drink making process was not visible, but I could tell that the new girl did not help at all, but rather stand around. The store had no music so it was silent followed by occasional echoes of blenders and ice. If you're going to train your workers, at least give them a hands on experience or talk to them about the process. It's already bad enough my drink is taking long in this silent aura... Final: When I got my drinks in the end, it was clear that they were not the same. The medium one had the brown sugar lines all around the cup with milk foam at the top (correct), and the large one ONLY had milk tea and boba (incorrect). Why were they not the same?? I asked the new girl who gave me it and she stared at it for some time. After that long stare, she goes "oh it's because one of them had been sitting for too long." Does she think I'm stupid?? I really paid +$11 and waited 40 minutes just to get my order wrong. It wasn't even hard??? My sister who received the medium drink also asked me why they were noticeably different. Taste: In the end, I just didn't say anything because I was shocked at the new girl's ridiculous response; I just left. I tasted both the medium and large and confirmed that they were both different for sure. One was way sweeter than the other and the correct one definitely had a stronger flavor to it. Thanks for wasting my money and time. I hope you train your workers better and not let potential future customers down. read more

Masks are required to be worn when you enter the shop for precautionary measures against COVID. Overall, I had a fairly great experience here. There was virtually no line, so it didn't take too long to get the drinks. Ordered the Earl Grey Milk Tea with 50% sugar with added pearls (I would recommend 30% or 50% sugar if you don't like things too sweet as this drink was on the sweet side). The pearls were not as soft and chewy as some other places but they were still pretty good. All in all, the baristas were relatively quick, and I had a good customer service experience. I would probably come back again to try Gong Cha's other teas and drinks. read more

Gong Cha - Coffee & Tea Near Me - Frisco, Texas

gave me awful food poisoning, was stuck on the toilet all day. never coming back here.

I got a wintermellon bubble tea here the other day. The staff was nice and asked for my level of sweetness but they didn't really adjust the ice level as asked. I asked for light ice and half the drink was in ice, I'll be sure to say no ice next time! I've always been a fan of gong Cha's bubble tea and the quality of the tea was good. The staff was nice and friendly too! read more

Have been multiple times and have loved my drink every time, no issues at all. Today I ordered the same thing I always do, along with my friend ordering a green milk tea. Both drinks were something completely different with the green milk tea not even being close to green. We asked if they could remake the drinks but they refused and didn't offer a refund either. Our drinks weren't made right and u can't do anything about it? Shame read more

Gong Cha - Coffee & Tea Near Me - Frisco, Texas

My favorite boba shop! I love the brown sugar milk tea. Try the white pearls as a change to the regular bobas! They're delicious! It is very comparable to Tiger sugars! read more

Love their taro boba!! It's tasty and not overtly sweet :). I wish their tapioca was a little less rubbery tho. All in all, better than most of the boba places in DFW read more

Gong Cha - Taro milk tea - Coffee & Tea Near Me - Frisco, Texas

Gong Cha is one of my favorite boba shops to go to, but I am not a fan of this particular location. First of all, they have a $5 minimum for card which I have not seen at the other locations which either forces you to upgrade to a large, purchase toppings or buy a second drink. Secondly, they are slow. So. So. So. Slow. Both times I have gone there, they weren't super busy but it took at least 20-30 minutes to get one drink out. I stood there and waited for 20 minutes to get one drink yet no one there was making drinks... After 20 minutes of waiting, they told me that I can't have the tea I ordered and to order a different tea. ... Why'd it take 20 minutes to tell me that I couldn't have the tea I ordered and not tell me that when I was paying??? Worst Gong Cha location. I'll go to the others. read more