I love this Petco in Murrieta, great customer service. This store has really came together from a…read morecouple months ago.

This place has terrible customer service. My son and I came in excited to purchase a fish, but we…read morestood by the fish tanks waiting for assistance for over 40 minutes and no one offered to help us. Eventually, an employee finally acknowledged us, only to tell us they were closing and could no longer assist us. I explained that we had arrived before closing and had already been waiting for 40 minutes, but all I received was a simple "Sorry, we're closed." The entire experience was extremely disappointing and frustrating. The lack of customer service completely ruined what should have been a fun experience for my son and me. We left without the fish we came to purchase and feeling like our time didn't matter. This occurred on June 14, 2026, between approximately 7:20 PM and 8:10 PM. Unfortunately, because of this experience, I will not be returning.

**Review for the 9/14 Adoption Event**…read more PetSmart on Madison Ave collaborates with local shelters to provide opportunities to meet and greet fully vetted (vaccinated, fixed, dewormed, etc) pets ready for adoption. I attended the 9/14 event for a kitten and loved how the Let Them Be Little Feline Rescue (LTBLF Rescue) provided an enclosure so you could take a kitten or cat inside to interact with them. There was two other shelter organizations and I truly enjoyed seeing all of these cats being well cared for. Although I did not adopt a cat that day, I expressed interest in fostering kittens with LTBLF Rescue and was matched with two beautiful Siamese babies within the week. Loved attending the adoption event at this PetSmart and wanted to share my positive experience here! Highly encourage anyone interested in adoption or fostering to come out and network with shelter organizations in your community to learn about their programs and services!

Everyone is so friendly ! Great inventory also. I've have found the dog clothes and toys to extra…read morecute and they have great value on snacks.

Kahoots has great service, great prices, nice people, great products and good selection.read more

Always have the dogs food and more than one bag. It's hard to find. Always friendly. Lots of…read morevariety.

Top Dog Pet Store & Grooming. Under new ownership…read more New owner Andrew is very pleasant and knowledgeable especialy on nutrition and different brand foods, supplements and other products. My Australian Sheperd Shopie and I are extremely happy that Bailey the groomer is back. I love how she is with her and always leaves Sophie looking beautiful, she is a prefectionist trimming. I'm so pleased, couldn't be happier. Thank you for the great service. Highly recommend them Luisa

Bailey the groomer is awesome. I hope they return. I see the shop is temporarily closed.read more

Vanessa was extremely helpful and knowledgeable. She answered all my questions and concerns. I will…read moredefinitely be back because of her excellent service!

I have 2 dogs, 2 cats and 2 bunnies and this place has been my go to, especially when my dog was a…read morepup and my cats were kittens. The staff is so helpful with educating me on high quality foods for my fur babies, what's good for their sensitive tummies and how long to let them adjust. They always have what I need and love their rewards program. I like that I can order some specific products with them and I'll get a call when it's ready. Being a new pet mom, I liked the resources they have at the front of the store for pet health care and low cost vaccines.

Easy to place the order online. It was ready when I picked it up, and the birthday girl was loving…read moreher treat!

I've ordered cakes from here for several years for my fur babes. It's a cute spot with a glass…read moredisplay case that you would find in a human bakery. They have merch too incase you need a present to go with your sweet treats. The cakes are really easy to order and only require 48 hours notice for a custom one. I usually just order them via their website. Their cake designer always comes through when I throw ideas her way on what I'm thinking. My fur babes always love their birthday cakes and the bone shaped cookies that surround them. The bakery always smells yummy when I drop in to pick up the cakes. Almost wish they would offer human treats too LOL. Everyone that I've interacted with has always been super nice and kind. Thanks for always making my fur babies feel extra special on their birthdays (and half birthdays )

SECOND UPDATE MY DOG STILL HAS WORMS. DO NOT BUY FROM THESE PEOPLE. THEY ONLY SELL SICK DOGS. Lori…read moreemailed me and said "hi we give all of our dogs dewormer as a precaution" BULL SHIT YOU SELL SICK DOGS. This place is a joke UPDATE - someone from the "Hello Puppies" business reached out to me making it seem as though she wanted to help. She persistently asked me who I was and which dog I purchased (saying she needed that info to reach out to her lead to get the right person to help ), after getting the information she asked for she stopped responding and has done NOTHING to help me resolve the issue she and her employees created. Pathetic - unethical - immoral.

Love my new puppy and the customer service was phenomenal, had a great experience!!…read more Here's a snap shot of my little girl and me. Thank you Hello Puppies!!

Such a fun place to visit and shop with our dogs! Paris was our sales person and she is awesome! We…read morewill be back!

I left a review on Google, but I just had to leave one on yelp too. This is my girl, Sunny's,…read morefavorite hang out spot! She is not usually a leash puller but she KNOWS when she's getting close to that sweet, sweet pup cup! I work as a veterinary technician so I am very picky about the treats I let her have and they never disappoint with healthier treat options! Every time we come here we are greeted with such lovely humans. Today we had the honor of getting to chat a bit with Paris who we loved! We will continue to come here as long as you all continue having such incredible, animal loving employees.

My dog loves coming here for his grooming appointments. He doesn't have a favorite stylist, because…read morehe loves all of them. They're quick and efficient with their grooming and I love how over the moon they are with my dog. I have 1 dog, 2 cats and 2 bunnies so I'm here frequently to buy essentials and they always have what I need. I like using their subscription service for recurring deliveries and one off deliveries whenever I'm in a bind. Convenient for busy schedules. At this particular location, I don't get good cell service so I stopped doing the curbside pick up because it just wasn't working out. Otherwise, customer service is always so friendly and helpful. They're usually knowledgable whenever I ask questions about my pets and what the best products are for my pet's individual needs.

I tried to buy a chinchilla and the home for it they offer at the location only for the sales rep…read moreto tell me know that the cage they sell was no the right kind despite it saying for chinchillas on it I offered to buy a different cage in the store they said none in store were appropriate not even they one they we're currently living in I said I could buy the one labeled chinchilla and order one from Amazon because they are bigger and cuter anyway they still said no I'm not sure if it's discrimination or if they would have treated anyone that way but I am so upset

Not very happy about my experience my dog was a toy poodle and I advise the groomer to trim my dog…read morethis is probably the second or third time she's done this her name is Suzanne, I'm sure she means well but if I say trim my dog don't go out and cut him till he's like skin short and she would say oh he was matted she couldn't do it okay if that's the case then you should definitely let the owner know if they want to continue rather than cutting all of his hair because that's not what I wanted. Will not be returning.

I love the way the talented groomer takes care of my doodle girl. I am always amazed on how…read morebeautiful she turns out. I highly recommend this dog shop! Very friendly service.