:::::::Edit from reviewer:::::::::: Not the right location. I visited the one by Park Central, over by the Parliament building. Not this store. Two days in a row and will probably make it our morning routine while here. Good, fresh tasting coffee and not bitter like some chain shops. The muffins are fresh, tasty and filled with flavour. The young lady working today recommended the white chocolate berry scone, it was incredible. Fluffy, warm and just the right amount of sweet. Thank you, I'm sorry I didn't get your name but you made my day today. read more

Good Earth Coffeehouse - Cappuccino, blk forest muffin and gingerbread - Coffee & Tea Near Me - Victoria, British Columbia

Seriously good coffee. Fresh. Excellent made in house savory and sweet baked goods. Friendly helpful service. Quickly and efficiently done. We noted twas likely husband /wife @ "front of house". Certainly most welcoming and hospitable. Much appreciated, as this was our 1st visit to Good Earth Oak Bay. We love to support "local", mom n pop businesses when we can. Franchisees? A clean tidy spotless venue Comfortable seating, WI - FI GOOD. Value EXCELLENT. A full marks & 5 star experience in the coffee CAFE category. Lucky you , Oak Bay people! Local QUALITY. Highest recommendations. We will return. read more

See all

decent drinks! it has a great location which is why we went here. close to the parliament building and a great view of it too while you sip your coffee. the coffee itself was just ok. cold brew tasted too watery, and pumpkin spice latte was pretty good. read more

See all

Absolutely horrific. After multiple visits over the span of a couple years, I can say with confidence that this is the worst food/coffee establishment in the entire city of Victoria (anywhere I've been, actually). The owner is shockingly rude and unwelcoming. I've come here for a variety of purposes over the years. Sometimes, it's just for a quick lunch. Other times, it's to work from my laptop, as I work online often. Before that, it was to study. Sometimes I'd come over for half an hour while waiting for work on my bike to be done across the street at Oak Bay Bicycle. Still other times it would be to meet friends or my girlfriend and, you know, hang out at a coffee shop and talk. Every time, without exception, the owner has had something to say to me about what I was doing. On more than one occasion he was mad that I had a computer. He acted as if I was somehow doing something wrong, or scamming him by using the wifi (despite the fact that I always spend at least $10 while I'm there...). Another occasion I came in just for lunch. I had a small iced coffee from earlier in the day that I had been nursing for a few hours with me. There was maybe a couple ounces left in my see-through to go cup. I ordered lunch, no drink, and sat down, spending over $12.00. The owner immediately accosted me for not buying a drink with my lunch. I explained that I didn't want or need one, and that I had purchased items worth far more than a coffee. He took my drink from me and walked away. Another time the owner seemed to have a problem with where I was sitting, asking "why couldn't I sit somewhere else." I didn't even know how to answer this. I've never had such consistently poor service at any food or dining establishment in my many years of frequenting places in Victoria. If there's one place that I wholeheartedly recommend avoiding, it is Good Earth on Oak Bay Ave. With outstanding coffee places (with better coffee), like Discovery and Hide + Seek nearby, there is really no reason to go here. Want lunch? Head to Jusu or Red Barn for a sandwich, only a block down the road. This place also seems to be a nepotistic establishment. He's only got his family working there most days. His poor wife seems miserable. They're very unprofessional, too. Last week when I was in here both he and his wife (being the only two working there) were in the corner sitting at a guest table when I walked in. When I approached the counter, he scurried up from his table to serve me. No washing his hands before handling my food, nothing. I'll note that this is NOT a complaint about the coffee chain itself. My friends and I have frequented the Uptown location for years, many times working there all afternoon (far longer than I ever did at the Oak Bay location), and have had nothing but smiles and friendly service. The owner here has been nothing but delightful whenever we've seen her. Avoid at all costs. read more

My husband and I used to go all the time, but stopped immediately after a rude experience with the owner. He didn't like the fact that we brought our MacBooks and worked there for a couple hours a day. We were paying customers, bought several drinks each and even lunch, but he didn't like the fact that we sat at the big table or at a booth. He made us move to the corner at the back. He also has his whole family working there. They don't like to hire local baristas. Although, I have seen one other person there that wasn't family. So, we started going to the other good earth at uptown (different owners -yay!) and love it there. An update - after writing my yelp review, the owner wrote me a horribly nasty message through here that was beyond professional. I also think he has been stalking my yelp reviews and complaining about a couple. read more

The owner is very kind! Great food and coffee. Lots of variety. Excellent place to meet with friends and relax. Needs to be a bit cleaner...but I'm a germ phobe. read more

After walking the for over an hour, this coffee shop gave us a good reason to stop and rest our tired legs. The interiors looked bright, attractive, spacious and clean. I tried their Cafe Latte (soy) and thought it was good...much better than the mocha latte I had earlier from a different highly rated cafe/bakery from the same street. Coffee here is smooth, fuller in taste and not bitter. We also tried the zucchini chocolate loaf (delicious, moist & sweetness just right) and a savory Mediterranean scone (with spinach, feta & olives). I thought the host/service was gracious and pleasant. I'm glad to be able to help support local and family business such as this. read more

Good Earth Coffeehouse - Zucchini Chocolate Loaf - Coffee & Tea Near Me - Victoria, British Columbia

See all

Owner was extremely rude to my friends and I because we were studying here- even though we cumulatively spent close to $80 here over a span of 3 hours and were not taking up much room. Very unfriendly and unwelcoming, definitely will take our business elsewhere. Would like to update my last review- Owner rudely confronted our group and questioned us about the intentions of our service as we sat studying in the establishment... loudly and in front of other patrons. We gladly spent money here prior to this as it was a well lit area to work, and the owner's wife was kind to us. While questioning us, the owner insulted our intelligence and told us that he would rate us poorly as customers. He was unwilling to have any kind of rational discussion and we left feeling incredibly shook up. I do not like giving poor reviews, but this was more than bad service. We will no longer support this business or recommend it to friends. read more

The worst management I have seen. Ever. It has taken me some time to digest what I have witnessed, but I hope my review can help others avoid this horrible situation. I watched as who I assumed to be the manager approach a group of girls who were quietly studying and all who appeared to have bought full meals at the establishment. He continued to question how long they were planning on staying and seemed to be monitoring their conversation as he stood nearby and watched them. This made me feel extremely uncomfortable as a bystander- I can only imagine how these young ladies felt. When one of them mentioned bad management, he went off on them and said he could sue them for slander. I was incredibly shook up after watching this. I will be telling all of my friends about this experience, and writing to the head office. I encourage anyone else with a bad review to do the same. read more

The food and coffee are fine, but the owners are so rude. They act like you are accosting them if you ask for basic coffee shop services, like a glass or water or the wifi password. And they will pretend not to hear you when you ask. I've gone many times over the last couple years, because it is one of the only coffeeshops in the neighbourhood that offers sandwiches and salads, but I've finally had it and will never go back. Reading these reviews, I'm relieved to see that it's not just me who finds the rudeness of the owners so off-putting. Please, Discovery Coffee, get some food other than donuts so that this place can finally go out of business. read more

Very horrible experience. The owner is discriminatory and rude towards customers. The food and coffee are stale and tasteless. This place is not worth visiting and this behaviour should not be supported. read more

Was relieved to find a couple of vegan options here as a tourist, although the rest of the menu is meat based. I tried the lentil bean stew and wild recommend it to anyone looking for vegan options in Oak Bay. read more

Terrible customer service on multiple visits. Management is far too concerned with restricting what people can and cannot do, than actually providing a welcoming environment to try and draw customers back. If I could rate a zero I would. read more

Terrible. If you want a extreamly disappointing waste of money you should go to good earth. Seriously the worst expirence ive ever had in a cafe. Never once have I refused to eat food served to me. Coffee was cheep in taste but not in price. I urge you not to give this place any of your earned money read more

Coffee was good but owner or manage was rude. When asked about the WiFi the manager or whoever the middle aged man is, responded rudely as though suspecting us of planning to use WiFi without buying coffee. It seemed out of place, but was off putting enough that the rest of my coffee stops while visiting Victoria have been in the friendly Starbucks down the street. read more

I'm surprised that there are no reviews for this place yet. I had the chance to try this place today. I went here to study for a couple of hours (free wi-fi!) and I'm very glad that I did that. The interior is big and comfortable, not too crowded. It's bright and gets a lot of natural sunlight thanks to the big windows. They are open until 9pm, which is a big plus for me as I study in the evenings. The music was not loud, customers were pretty quiet, it was a perfect place to study over all. I tried their latte, which was a bit stronger than I expected. Not bad, but not so great either. I also tried a spinach quiche and chocolate chip cookie, both were decent. All in all, it's a great place to study or just to hang out with friends. I'll go here again to try other food/drink items! read more

I work right across the street from Good Earth. Friendly service, good food/treats & coffee/tea. Love their lentil bean stew too! A very openly freash environment. I highly recommend this place to everybody. read more

The service here will make this coffee house go out of business. Kicking us out for eating our own food is not worth loosing two paying customers. Need younger friendly staff. Very ridged atmosphere and not very inviting. If you are there for more then 30 minutes, be ready for dirty looks from staff. Sad to see so much potential go to waste:( try Starbucks or Moka house (on cook) read more

How to waste $5 in 10 minutes: One of the employees forgot my order today and was passive aggressive towards the mistake he made. As I had only come to the cafe to have a cold drink, I was aware of what I had ordered. I would never in my life lie about something as small as a coffee order and if he had handled it in a professional matter I wouldn't be wasting my time writing a review. As a mature adult, I am aware of the importance of admitting when one makes a mistake and while it is possible that not everyone else has reached this point, then those individual should not be working in the service industry. After 10 minutes of sitting down, I was asked to move tables as there was a bigger group coming, which I was expecting. Unfortunately, the way that I was asked was rather rude. The group who were sitting down at our table had 10 times the manners that the employee had. I wish they were the ones serving me today instead of the staff member. I was disappointed by how uncomfortable I felt at this location. I have liked all of the other staff members but they do not make up for my experience. By reading the other comments, I know the owner (possibly the boy who served me today) will defensively reply to this review using excuses, instead of changing the reasons why this store has gotten so many bad reviews. read more

I'll tell ya, 'tis a breath of fresh air in this neighbourhood! Outstanding atmosphere and excellent coffee. The prices are, well, to be polite, ''modern,'' but still more reasonable than Serious, Starbucks, and Discovery. The best thing is they sell you a coffee without pretentiousness and without asking you your name! In fact, I have already christened it 'The Coffee Shop.' The food is about what you'd expect for pre-made coffee shop stuff, a little on the expensive side as well. It appears they make it in-house at least. I subtracted one star because I already see they are on the standard trend of under-staffing and under-training their employees. This could cause things to slide downhill in a hurry. To the owner: now's the time to start listening to your employees and refraining from the top-down solutions. All in all I'm ecstatic about a comfy, friendly coffee shop a block away! read more

I love this place. It's bright, with tons of windows all around. The interior is nice with lots of wood. There is lots of seating and you aren't crammed together in a stuffy room with the windows all steamy. The owners (always working) are very friendly people. AND of course the coffee is great. Free newspapers every morning (not one dirty paper from three days ago, but lots of copies of today's paper, always free). It's far better than anything else in the area. read more

I have to say this is the best coffee shop in area. Professional customer service, high quality food and drinks, clean, cozy and very comfortable sitting. Lucky oak bay residents to have it... read more

Owner, an older man was extremely rude. He came up to my table while i was on my second coffee and told me that "im wasting his money by using his electrical plug and wifi" and that unless i was going to eat something that i should leave. I was in shock, i have never been insulted like that before. Would never come back, not for a free coffee "which is by the way not that good". Try Discovery Coffee across the road or Serious Coffee near by read more