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    Good Eye Optometry

    4.6 (132 reviews)
    Open 9:30 am - 5:30 pm

    Services - Good Eye Optometry

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Good Eye Optometry Photos

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    Text messages with Reyna at Good Eye Optometry 11.2024

    Reyna, was the person who responded to a text message and I communicated with over a 48 hour window. I inquired about a specific frame I was interested in getting a price on. She indicated that they would get back to me with a price and she did . However, she indicated that I would need to put a deposit of $100, which I did in good faith. She attempted to review my insurance to get a confirmed price for the frames with lenses. Unfortunately, the previous Optometrist that examined my eyes was still in the account. Thus, she was unable to confirm what the "actual" costs would be for the frames and lenses. Simultaneously, I contacted another optometrist in the VSP network that also advertised that they carried the frames I was interested in. Subsequently, I decided to go with the other optometrist, which I informed Reyna of within a 48-hour window of my initial text inquiry and requested that the $100 deposit be returned to credit card. A week went by with no return of the the deposit, I called and spoke with someone by the name of Katherine/Catherine (sp?). She indicated that Reyna wasn't in the office, but that she would convey the message to return the $100 deposit. Another week went by with no return of the deposit. I called and was able to speak with Reyna who indicated to me that she'd spoken to her manager who indicated that they could only return $70 of the $100 deposit due to shipping costs. I indicated that I hadn't actually ordered anything and that they had no reason to incur shipping costs. She proceed to engage in her reasoning, and I said I wouldn't go back and forth on the issue and to please return the $100 deposit and if it wasn't all returned, I would dispute the charge. Reyna hung up the phone. I waited another week and filed a dispute with the credit card company. I found this entire experience to be totally unnecessary and unprofessional. In fact, I have never in my entire life had an attempt to extort monies not owed to a vendor. Not sure about the reasoning of the behavior, but let this be a warning. This is not a good faith vendor (see text messages between Reyna and I, attached.)

    My lovely Celine glasses

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    5 years ago

    They were so helpful at Good Eye when I went in to get my glasses adjusted. Brenda was terrific! I would highly recommend!

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    Page 2 of 4

    Ask the Community - Good Eye Optometry

    Review Highlights - Good Eye Optometry

    Farah, then a consultation with Michael and Chris (opticians) about my glasses My glasses are now perfect.

    Mentioned in 11 reviews

    Read more highlights

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    Total Vision Little Tokyo

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    3.0(2 reviews)
    12.8 miLittle Tokyo, Downtown
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    The staff is always super friendly and helpful. Drs are wonderful!…read more They validate parking also. (:

    I recently went to this optical place for an eye exam without insurance, and they told me I needed…read moreglasses, so I trusted their judgment and spent $600 on a pair. After waiting three long weeks for them to arrive, everything looked blurry and wrong the moment I put them on. When I returned to the store hoping for a refund, they flatly refused--no returns, no money back. Instead, they suggested I pay out of pocket for another exam as a "second opinion," with the vague promise they might help afterward. Frustrated but determined, I did exactly that with a different doctor, who confirmed I don't need any prescription at all. I sent them the new report as proof, expecting a full refund, but they still wouldn't budge. Their only concession was to let me turn the unnecessary glasses into sunglasses for a credit. With no other options left, I reluctantly took them up on that offer--only for it to drag on another three weeks with the glasses still not returned to me. It's obvious their initial exam was inaccurate, their staff refused to take responsibility, and corporate clearly doesn't care enough to make it right. I won't be going back, and I'd strongly advise anyone else to steer clear unless you're okay with the very real risk of being misled, overcharged, and left with no resolution.

    Gold Optometry - They carry high-end frames.

    Gold Optometry

    4.3(280 reviews)
    8.9 miKoreatown
    $$

    I had such a great experience at Gold Optometry! I came in to get new glasses and was examined by…read moreDr. Michelle Kim, and she was absolutely amazing. She was incredibly detailed, friendly, and made me feel very comfortable throughout the entire exam. I've been to several optometrists before, but this was by far the best experience I've had. She was very patient and understanding about my concerns and my complicated vision needs. My previous glasses were made at Target Optical, and they were so uncomfortable that my eyes constantly felt tired and strained. The gentleman who helped me with my glasses fitting and insurance was also extremely professional, knowledgeable, and attentive to all my concerns. I just picked up my new glasses yesterday, and wow -- they are so comfortable! I'm beyond happy that I found this office, and Gold Optometry will definitely be my optometrist from now on. Highly recommend!

    Everyone there is friendly, skilled, and knowledgeable. I recently got a pair of glasses with…read moreprogressive lenses, and adjusting to them wasn't easy. I went back about three times and saw four different technicians for adjustments. Mr. Matthew Park was the last person who assisted me, and he truly stood out. He was patient, attentive, and highly knowledgeable. He even remade my lenses at no charge and put in a great deal of effort to ensure I was satisfied. I went back once more for another adjustment, and now they feel almost perfect. If you're someone who's hard to please or have a more challenging case, I highly recommend asking for Mr. Park. He clearly knows what he's doing and goes above and beyond to help--without ever showing frustration.

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    Gold Optometry
    Gold Optometry - The scratch they made

    The scratch they made

    Gold Optometry - The owner must like turtles.

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    New Vision Optometry - My five year old son Jasper

    New Vision Optometry

    4.9(145 reviews)
    11.0 mi

    I've been coming here for 3 years now for Dr. Nguyen and the experience has always been great. He…read moreis kind and knowledgeable and cares for his patients. The tech (didn't get her name) was also very nice and friendly. I wanted to give a 5 star review to Jeanette who helped me pick out my new glasses this time! She is the best! From the moment I walked in to when I left she was amazing! Very informative and honest while being so cool and fun to talk to. She's patient and doesn't try to rush you just to make a sale which is refreshing and calming. I hope she's here every time I have to come back! :) thank you for making it a great experience!

    Full disclose, this review is regarding my experience only ordering glasses, no optometrist visit…read more TLDR: I got what I needed, but will keep looking for a different place for my family's needs. My toddler daughter needed glasses and we already had a prescription from her pediatric Ophthalmologist. I was searching for a place closer to home that carried toddler frames, because the recommendations from her pediatric Ophthalmologist at the Dohney eye institute in Pasadena were all in SGV. I called New Vision specifically asking about frames for my 20-month old and after being satisfied with their answers, made an appointment. However, their selection was disappointing and they didn't have the strap-on toddler frames, as I was told on the phone. I went with the only viable option reluctantly because I wanted to get the glasses and didn't want to waste more time. I gave them the prescription (in paper form) and they had trouble with their scanner so told me they'd give it back to me when we picked up the glasses. I asked if my daughter needed to be present, and they said yes. When glasses were ready, they texted me at 3:48 Friday asking me to make an appointment, and said they were closing at 4:15 and reopened on Monday. Had I been notified even a couple hours earlier, I could have rearranged my schedule instead of waiting until Monday. So that was disappointing. Finally when picking them up, my daughter tried them on but they didn't really do anything else so not sure why my daughter needed to be present or why I needed to make an appointment. And they also didn't have the paper prescription that I had been promised. The person giving me the glasses made zero effort and just told me how easy it is to request it again from the ophthalmologist office. I obviously know this. This just underscored to me that things aren't communicated properly about patient requests.

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    New Vision Optometry - Lucy, the frames expert!

    Lucy, the frames expert!

    New Vision Optometry - Front entryway off Myers St. We have our own 6 car parking lot and plenty of FREE street parking!

    Front entryway off Myers St. We have our own 6 car parking lot and plenty of FREE street parking!

    New Vision Optometry - Left to right: Lucy (optician), Dr. Choi, Dr. Nguyen, Dr. Wainwright, Bea

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    Left to right: Lucy (optician), Dr. Choi, Dr. Nguyen, Dr. Wainwright, Bea

    Good Eye Optometry - optometrists - Updated June 2026

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