Highly Recommend SJ Appliance and Sergei!…read more I had a great experience with Sergei at SJ Appliance. His communication was phenomenal from start to finish. He always got right back to me, kept me updated, and was very transparent about everything. I especially appreciated that he broke out the parts and labor separately and itemized everything, so there were no surprises. His prices were very fair, and I really appreciated how honest and straightforward he was. There was absolutely no upselling or trying to sell me something I didn't need. He gave me an honest assessment and explained everything clearly. Sergei was extremely efficient, showed up exactly when he said he would, and completed the repair the same day. He even brought a helper along to speed up the process. They were both professional, respectful, and very clean. There was no damage or mess left behind. He also provided a one-year warranty, which gave me even more confidence in the work. Overall, I couldn't have asked for a better experience. Great communication, fair pricing, honest service, quality work, and no-pressure recommendations. I would definitely use Sergei and SJ Appliance again for my next appliance repair. Highly recommend!

Came back a year later to update my review. We ended up moving houses again and I immediately…read morescheduled Sergei to install our washer and dryer again. He handled it efficiently and professionally. I had even bought a new part on someone's recommendation and he said he didn't need it and I should just return it to the store. While he was there I mentioned we also had a fridge that needed to be hooked up to the water line. We were going to do that ourselves, but he was glad to handle that for us and took care of it quickly and at a minimal additional cost. His fees are fair and he's worth every penny.

As usual, great technician (Joseph) and the repair was done quickly and neatly. I've used this…read morecompany at least 3 times and recommend them. They know their stuff (I've used them to service refrigerators).

This appears to be a small company with no dispatcher. The tech answered the phone & said he would…read moreorder the part I needed (an icemaker) but that it would take one or two days and he would call me when he had the part. Two days later I called back and he sez he never ordered the part and it will now take a week. I call someone else.

We hired Appliance Solutions because we purchased our house and moved in at the end of May. We…read moreneeded to stack the washer and dryer so they would be able to fit inside the room and have the doors closed, the previous owner would just leave the door but for safety reasons, we needed this fixed. We were able to stack the washer and dryer on our own, but then the pipes wouldn't fit. After a very frustrating 30 minutes at Home Depot trying to figure out the parts we needed to no avail, I messaged Appliance Solutions before we left the parking lot. By the time we were home, he had already called me back, and we scheduled a time for him to come and help. He got the job done very quickly and efficiently. He was extremely kind, affordable, and very communicative. We will definitely be hiring him for any future appliance needs.

Good response time and what they worked on has worked perfectly since their repair. I was hesitant…read moreto call any appliance repair company but I'm glad I called them.

We recently had an issue with our refrigerator and contacted Poway Appliance Service Center for…read morehelp. Our technician, George, was knowledgeable, professional, and courteous throughout the entire process. He quickly diagnosed the problem and explained everything clearly. Since replacement parts were needed, the team worked to expedite the order so we could get our refrigerator repaired as soon as possible, which we really appreciated. The service was excellent from start to finish. I wouldn't hesitate to call them again for any future appliance repairs, and I highly recommend them to anyone looking for reliable and trustworthy service.

We had an issue with our refrigerator's ice machine. The fridge has been discontinued but was of…read morehigh quality and still working well. We had one company tell us we'd need to buy a new fridge because ours was discontinued, and the parts were not available. Another came out and promised to order replacement parts but ghosted us. Enter Poway Appliance Service Center. They were able to come out within a day of the initial call. The technician Elon quickly diagnosed the issue. He found the specific replacement parts to order and reviewed the parts and timeline with us, projecting to return a week later. The parts came early; he was back within 3 business days and quickly fixed the issue. Great service. Will use again. It's rare that companies do what they say they will do in less time than promised!

Washer was not draining. Technician Tony quickly found the problem. Part was ordered and another…read moreappointment scheduled to place it. Everything was completed within a week. Great service at a reasonable price

My washing machine wasn't draining so I called appliance service center at 9:00am on a Saturday…read moremorning. They answered immediately and had a technician (Tony) out to my house before 11:00am. Tony was able to diagnose the problem in about 30 seconds (a broken pump) and had it fixed before noon. He was polite, clean and worked efficiently. It cost about $400 but in my opinion totally worth it. I'm so grateful to have my washing machine working! Thanks Tony and the rest of the team at Home Appliance Service Center!

Vlad is an absolute lifesaver! We ran into an issue with our dishwasher, and he was able to come…read moreout the same day we requested service. Within minutes of arriving, he accurately diagnosed the problem and had everything back up and running flawlessly. He is professional, highly efficient, and clearly knows his trade inside and out. It's rare to find someone so reliable and responsive. Vlad will without a doubt be our absolute first call for any future home repairs. Highly, highly recommend his services!

I posted my project on Yelp because I needed to get the ice maker wiring fixed on my Whirlpool…read morerefrigerator. Best Appliance Service gave me a good quote, and Rizvan came out to take care of it. One thing I really appreciated was that he took his shoes off when he came into the house without me even having to ask. He found the issue and fixed the wiring in about an hour. Everything went smoothly, and we're really happy with the service and quality of the work.

The technician determined that the Ice maker in the fridge door has died. He thought he might have…read morea replacement in his vehicle, but it was close but not quite the same one. A new one was ordered and he was back in a few days with the correct ice maker. Installed quickly and now we are getting ice again. Excellent work on the diagnosis and replacement. ALFA Appliance service was spot on! I would definitely recommend them for appliance repair and will call them the next time I'm in need of service.

Hi Adam We hired…read moresourced another a company, who arrived later the same day and fixed the issue. They resolved the matter by reinstalling the unit, the same request I made of your tech. I appreciate your efforts to reach us but it is not needed as it is resolved

Our washing machine was having a leaking issue. Denis was able to have someone out on short notice…read moreto diagnose and address the issue. The technician was able to fix the problem but was up front about the possibility that it could occur again and discussed our potential options if that happens. Unfortunately the problem did wind up recurring but Denis was very consistent and communicative about our options and their warranty policy. I was impressed with their prompt communications and ability to have someone out on short notice.

My dishwasher stopped working & I contacted TrueCare. Denis came over within a few hours of being…read morecontacted. He had great communication as well. He diagnosed the issue and was very professional. Thank you, Denis.