We bought our 2026 Rockwood 2515s from Major RV back in February. I've been remiss in getting a…read morereview up, but just got a reminder in Yelp so thought I should comply. We had 5 star service and have been so happy with our purchase. We saved several thousand dollars over the same unit at a large dealer. And they were awesome about scheduling our close when it was convenient for us. We had one warranty item, kitchen faucet fail on us and they were quick to offer to fix. Problem was we were on our way out of town and couldn't get up to Hesperia before our trip. They made sure to have the manufacturer ship the part direct to our house so we could make the fix before we left. I would highly recommend Major RV to anyone.

Best purchase experience. Everyone was very attentive, professional, and helped every step of the…read moreway. Jeremy made the contract signing so simple and easy. No hidden costs and everything was explained in detail before I signed. The camper was also exactly what I was looking for. Every inch was explained to me by Steve and at the end I knew every part of the camper. Just an incredible group of people.

Our power jack locked up as we were trying to leave camping. I call Range RV and the said no…read moreproblem, we have one in stock and will install it for you as soon as you get here. They saved our trip! Thanks guys!!!!

My Recommendation:…read more Do not do business with this Dealership. My experience is that they are not transparent, they have poor customer service/attitude, and that this culture is likely tolerated by and reinforced by the management. I highly recommend that you READ all 1 star reviews for this dealership to better understand it. I wish I had...I would not have wasted my time. The 1 star reviews for this Dealership are the MAJORITY of reviews, which should tell you something. It sure does me. What Happened I noticed a 2026 Sunset Park Rv Sun Lite 14THX on RVTrader. I live about 150 miles away from the Ranch RV dealership. I contacted the dealership and asked for an 'out the door' cash price on the unit I was interested. Over the phone (verbally, nothing in writing) the Sales Rep (SR) broke down the deal for me: List Price $23,999 (as listed in the ad), Prep $295 (batteries, gas, walk trough etc), Brake Controller Install $495, Total Price with Tax $26806.99. The deal was sounding reasonable, but I still needed specifics for the RV. At my request, the SR sent me a text with a link for an RV, but it was for the wrong RV model/unit. Still seeking clarity to verify features, I asked for the MSRP paperwork (VIN No, etc.), and the SR sent that to me. I noticed a line item in the MSRP paperwork for an ELITE package that included a power tongue jack, black tank flush and stove w/oven in place of a cooktop, for a charge of $592.50. The power jack, black tank flush, and oven were also each seperately listed below with $0 charges. I contacted the SR and he went to speak to his manager regarding my question. The SR called me back. The SR was still not clear on the issue. It looked like the MSRP was listing a $592.50 charge for an Elite package that included of a stove w/oven that was not actually included in the unit. I suggested a price reduction in the RV Trader Sales Price, at which point the SR said he had to go because he had a customer in line, and then hung up. The ad on RV Trader for this Sun Lite 14THX specifically stated: "Willing to negotiate". Not all RVTrader ads have this statement, but this one did. I called the manager at the Dealership. He informed me that based on my question, he spoke with Sunset Park sales who explained to him that the oven was "NA" (not applicable) for the 14TH model. I informed the manager that it looked like the MSRP showed a charge for the oven under the Elite package line item, and I suggested that the unit sale price should be adjusted down. The manager, informed me that the unit price being offered was a "great price", and that NO change to the ad listed sales price of $23,999 would be forthcoming...I could "take it or leave it". Somewhere in the conversation after that, the manager went from "take it or leave it" to he "would no longer do business with me". I concluded my end of the discussion by saying I was sorry to hear that and hung up. I almost immediately sent a text message to the SR stating that his manager didn't want to do business. It was then I noticed that I had received another text message from the SR. The message was a video, no words or text, of the RV deal paperwork being shredded. This act/behavior by the SR was very unprofessional (don't ya think?), but apparently, dealership management does not think so. A search on the internet for this RV price comes up with the following: "The exact MSRP varies based on how the trailer is outfitted. A breakdown of typical package and option pricing illustrates this: "Fully Loaded Elite Package: Features the Elite Package (which includes options like the 6-inch sport lift with off-road tires, power tongue jack, and black tank flush) alongside additions like the expandable tent bed, rear patio, and dual awnings. The MSRP for these heavily optioned models is generally around $37,800" and "Street Price vs. MSRP: Even with the Elite package, real-world dealer pricing is heavily discounted, routinely falling between $19,000 and $24,000." The MSRP paperwork sent to me by the SR states that the MSRP for the RV is $36,893.75. Summary The Ranch RV list price of $23,999.00 price was not a "great deal". It was at the top end of the normal price range of $19,000 to $24,000. I had a difficult time getting clarity/specifics on the RV features and price from the SR, both verbally and in writing. However, the same SR had no problem in quickly sending me a text video showing the deal document being shredded. According to their ad on RVTrader, Ranch RV was "willing to negotiate" on price for this specific unit. However, what I got from a manager at this dealership was attitude, "take or leave", and ultimately "I am not doing business with you". Obviously, the Ranch RV ad on RVTrader is not accurate. Ranch RV personnel did not even slightly, not even a single dollar, not even just a little bit, negotiate with me.

Thomas, Angelo and Justin did an amazing job on our camper trailer. They were very communicative…read morethroughout the entire job. Even after adding on more work they were flexible and affordable. We had frame work redone, new front panel, and roof resealed. 100% recommend, very happy with work done.

Annual Service is always completed quickly and professionally. Jesse and the crew are great…read more Everyone is very honest and helpful.

Was sent to M and M Coach from Tiffin to do a recall on a turbo leak on my Phaeton motorhome. Two…read moreother shops wouldn't do the job. They fixed that plus a manifold leak and some brake issues. All items repaired quickly and an awesome job. Thanks Jesse and team. I would highly recommend them.

Nick's Mobile came through when I needed it most…read more I was at Bonelli Bluffs the weekend before Halloween and my new trailer suddenly lost shore power. Not the kind of problem you want to deal with on a trip. I called Nick and he responded right away. He made time to come out the same day. He diagnosed the issue quickly and knew exactly what was wrong. The automatic transfer switch had failed. Instead of delaying the repair, he tracked down the part himself, picked it up, and came back to install it. That level of effort matters when you are on a tight timeline. The repair was clean and professional. Power was restored and my entire weekend was back on track. What could have been a ruined trip turned into a great one. He did not stop there. He worked through the warranty process and made sure the repair was covered. I ended up fully reimbursed by the manufacturer. That saved me money and a lot of hassle. Nick goes above and beyond. He is responsive, knowledgeable, and committed to taking care of his customers. If you need mobile RV service, this is the guy to call. Nick if you see this, I truly apologize for such a late review. My mother in law stills talks about how nice you were and was happy that you stayed for a meal with us!

So awhile back (June ish) I used Nick to check in on a refrigerator repair and he point out some…read morestuff quickly and had some solutions. During the process there was some wood that was jacked up around the fridge where it anchors to the cabinets. I'm not overly picky just like bare minimums for my rig..but I wasn't thrilled because the fridge didn't stand straight. Nonetheless Nick said whether it was like that before or from his install he'd handle it next time around. Welp 7 months later my roof is leaking, I found again for roof leak repairs and he quoted, came out in a couple days, had it worked up, threw a little extra seal along the roof gutter that came off at material cost only..and he honored what he said from 7 months prior by finding pieces to anchor the fridge while doing the roof work at no extra charge. Additionally, I found a small leak from a clamp when using the hot water heater and he stopped by the campground on 24 hour notice and found the origin of the leak and fixed that for me quickly too (no charge). I'm happy with his response to the previous issue and quick turnaround time and will use him for quite a few other projects moving forward!

I was told my motorhome failed the smog check because the catalytic converter was bad. It was only…read morethree years old. They charged me $2600 and wanted the money upfront. That was $1,000 more than the one three years earlier cost. I told him to let me know if it didn't pass smog after the new cat was put on. Instead he called me saying I owed him another $1400 for replacing two plugs and coils! When I balked at it because he didn't have my permission to do the works, he got snotty saying he could put the crappy old parts back on but it would ruin the new cat. At this point I couldn't trust him to remove the new parts and not sabotage something else, so I paid him. This weekend, I drove the motorhome on a 180 mile trip and it still runs rough. In fact, it runs worse than before. I had planned to replace the plugs, coils and fuel injectors myself before he replaced two without my permission. Now I have to do it anyway because he only replaced two. Who only replaces two?!! Most of the work is in getting access to them in a class C. Thoroughly disgusted and definitely know he ripped me off. I would leave zero stars if that were an option.

I recently purchased a 20 year old truck that needed some suspension and steering component work…read moredone to get it back in tip top shape. I called multiple places that were recommended by friends, and ultimately went with this shop both on a personal recommendation as well as their published reputation. I can't say enough good about the quality this shop has in both professional standards as well as personal touches. Brett and Lori made it feel like getting some help from a long-time friend and less like a business transaction. Vehicle repair and restoration can be costly and the value you will get out of the work done can't compare to the invaluable human touch they have mastered here.

My go to RV guy. He has helped with my RV (5th wheel trailer) when I was in a bind, more than once…read more It is a big plus that he lives near my mother's house

fridge stopped getting cold, Kendall had is diagnosed in minutes and even had that part stocked in…read morehis van (bad heating element) , communicative, knowledgeable, friendly

Mixed reviews are to be expected. Be glad if you were someone fortunate enough to give him a 5 star…read morerating. Sorry for those who didn't have such a great experience. I got lucky and avoided additional contact with Robert after his initial assessment of my black tank issue and then getting his exorbitant quote, so my 1 star rating isn't based on workmanship but simply his poor work ethic. He's a nice enough guy. Maybe that plays well into the use of his unfavorable tactics. He wanted to charge $891 just for the tank that he said was leaking. The next day he said I better act quickly as there were only 1 or 2 tanks left and if I didn't grab one the price would go up since it would have to be specially built. I ended up getting the tank through Heartland for $160 and then hired a reputable tech for removal of the old tank and installation of the new. Just based on the capacity of the tank Robert planned to get I question if it would've been correct as it wasn't even close to what I got from Heartland that was customized to match the existing plumbing on my RV. Not only that, the tech doing the job couldn't find a leak! So now I'm out $326 because the tank can't be returned-a small price to pay compared to how much he wanted to rip me off for. Heartland said the job should take about 10 hours. Robert wanted $2400 for labor. You do the math and then tell me whether or not I'm crazy to think that's a tad on the high side. I showed interest in a new hot water heater. I won't even go into the details of that encounter. Suffice it to say that he was going to charge $1480 for the unit but labor would be free since one person could install that while the other worked on the tank. Heartland wanted $868 for a h/w heater. Talk about price gouging. He stood to gain around $1700 just by overcharging for two items. Of course he didn't have to charge labor for that! This guy will take your money however he can get it! I can't say don't use him. Obviously some people are very happy, but do your homework and don't give him an unreasonable amount of money upfront. He wanted me to just hand over $1335 for parts. After seeing his reviews and reading the complaints filed against him at the BBB I'd be very reluctant to do that for fear I'd never see him again.

Robert started our repair on our coach, then it got to a point where he would tell us he would be…read morehere to finish the repair, with no show and no call. with several texts asking when he would show up, and no response. AVOID this guy.