I called Mark out to the house for a leaking shower head. Unfortunately it couldn't be fixed due to a custom MOEN cartridge needed. He took pictures and told me to call MOEN and that they should cover it due to their lifetime warranty. Mark didn't charge me anything even after I insisted on paying him for his time. I will only call Mark for all our plumbing needs as long as we live in this house. His service cannot be beat! read more

Mark is a gem. He is extremely knowledgeable and kind, and has twice helped me with small issues around my house without charging. He has a focus on education and has gone out of his way to teach me things about my plumbing that I can do myself, even going as far as to researching and writing down part numbers, drawing me diagrams, and checking out other parts of the house that I didn't even ask about just to give recommendations and make sure everything is working perfectly. I am sure someday I'll have a big job that I can't tackle myself, and there's nobody else I'd trust to call. read more

Mark is an exceptional plumber who recently fixed my leaking toilet. His work reflects honesty and pride, showcasing a commendable commitment to his craft. I highly recommend his services for any plumbing needs. This is our 3rd time using him and I don't think we could live without him. He even gave us options for even lower priced repairs from retail store. I said no thank you, as I know that he truly cares about his trade and the workmanship he produces is always of high level and work you can trust for years to come. There is no one else I would trust for our plumbing needs of my family. Thank you Mark!!! Oh and I had left out all my tools, trying to stop the leak myself. He organized and left my tools nicer than I ever would have. It's just a small example of the detail in how he works. read more

Good Plumber - Plumbing Near Me

The best & honest!! No games! We appreciate you so much! Worth every penny! Never scared to call for help anymore! No more sticker shock either. read more

Been using this plumber for years now and he's just such a kind honest man! Everytime he comes, he lays out our options, multiple times has offered to teach us how to do simple things rather than hire him. He's also given us tips for how to avoid future problems and things to watch out for. When he comes to help, it feels like your dad is coming over and everything is going to be alright! His pricing is great, his expertise has never steered us wrong, and we're more confident home owners having his magnet on the fridge and knowing we can call anytime. read more

Mark is an excellent plumber; highly skilled, knowledgeable and honest. Great service at a reasonable price. Highly recommended.

Wow what a fantastic experience and a wonderful gentleman Mark is. Upfront and honest, polite and nothing short of professional . Came right out to my place after I called him, gave me a quote for the job but then told me how to fix it myself for $830 cheaper. I could not recommend the good plumber enough. Too many people would simply take advantage of you in this situation . read more

Always our go-to plumber. Fair, reasonable pricing, kind, polite and patient. A true gem of a tradesman.

We've been calling Mark The Good Plumber for all our plumbing needs for the past 8 years. He is the definition of great customer service. He's always on-time, affordable, and almost always immediately (same day) available. He's honest and up front about any work that needs to be done while explaining why it needs to be done. We will not call anybody else for our needs and have always suggested Mark to those who need plumbing help. He deserves every 5 star review he gets. Thank you Mark for your honesty and integrity! read more

I can't say enough good things about Mark @ Good Plumber! He has helped us out on several occasions and from the very beginning he has always done the job right, been on time, very knowledgeable and just a plain nice man. Mark came out immediately after we had a water issue under our sink in the bathroom, there was a leak and he had it fixed right away, but then I had an issue with my kitchen sink that wasn't put in correctly and he made sure that was fixed as well. The next time when we had a leak under our new refrigerator/ freezer I didn't hestiate to come out and fix the problem. Highly recommend Mark & The Good Plumber! read more

Best in the business. Mark lives up to "Good Plumber" Removal and Install of our Kitchen Sink was outstanding! He exceeded our expectations and more. His expert opinions and years of experience made us trust him even more. I will never go to another. We have Mark and will only use Mark in the future. Thank you so much Mark, my kitchen sink is beautiful!!!! read more

Had a leak in the kitchen. Mark came to check and let me know it was the dishwasher and it will need to be replaced. Quick, efficient, excellent customer service, will call again. read more

The Good Plumber is a very reliable, honest and affordable.!! "Excellent business.!! We love him.!!

Wow I have no words to express the gratitude I have for the Good Plumber! He went above and beyond to support the help I asked and didn't ask for! I was overwhelmed by his support and hope this review continues to help him receive the business he deserves! read more

We love the Good Plumber! He has always been able to provide same day service. He is honest and fair with his pricing. He shows up when he says and is very personal and professional. read more

Excellent experience. I called ahead to schedule an appointment and was very impressed with the Good Plumber. Highly recommend. Smart, punctual and professional. read more

We were mid-panic when I tried using my shower on a Monday morning, and the water wouldn't turn on! We did our best to see if there was an outlying water issue, and subsequently found that our washer wasn't working either. We found Good Plumber on NextDoor, and briefly talked to Mark to explain our situation and if we could get him to see what was going on. Given, it was around noon, and wasn't able to get in same-day, but he came at 9 AM the following morning (even came early!). He kindly asked for me to put on a mask due to COVID, and that was the first good impression. The second thing he said, was that he would look at the situation, test some things and see what's needed. He'll name the price at the end. After looking at both our washer and shower, we found out that both the washer and shower situations were two independent issues. After seeing that it wasn't a plumbing issue with our washer, and more of a hardware malfunction, he left us a number of his preferred appliance handyman. With the shower, he simply removed our handle, saw that it was broken, and even told me to buy the part myself (instead of him charging us for changing it himself), and how to install it. Both could've been done by him, but instead he told us what would be needed to be done and how both of them were able to be done by our own hands. On his way out, I asked him if we owed him anything, and he kindly said, "A thank you?" and was on his way. A HUGE thank you to Mark, impressive work, top-notch professionalism, and extremely courteous. There are GREAT people out there, and Mark is one of them. read more

We have an issue with our water heater, we were not getting "hot enough" water. I called Beacon Plumbing, and the guy from Beacon Plumbing said our water heating tank is the problem and needs to be replaced. He gave us a quote of $2200+ price. I said okay as long as the problem is solved. He changed the tank the water was still lukewarm, he told us it gets warmer overnight. It was a lie. I called them again, the same guy came, he said the problem was the mixing valve and it needs to be replaced for $765. I called some other plumbers they were booked. I called Mark, He was some houses away from my house he came to see the problem. He gave me some good advice and adjusted the mixing valve and problem is solved. Though I am feeling as if I am exploited him he solved the problem for free. Lessons learned never ever call Beacon Plumbing and always always talk to Mark. He is my life time to go man for services in his capacity. Glad for knowing him. read more

Our water heater went out Thursday night I called The Good Plumber Friday and Mark said he could be there Saturday by 9:00 am. He was at our house by 8:45 and spent most of the day replacing our water heater. He determined our shut off valve to the heater was not shutting all the way and replace that as well with no extra charge. When he gives you a price that's what it is no extra charges. He only uses top quality parts and does excellent work. You can't go wrong using his services. I would highly recommend him. read more

Mark lives up to his name. Very friendly, excellent plumber and explained everything that he was doing. Highly recommend and we will always call on Mark for any plumbing needs. And his truck is super cool ! read more

Mark totally made my day when he listened to my issue (hose stuck in main vent from roof) and advised me on how to bail myself out, free of charge. 5/5 will absolutely be calling Good Plumber for all my plumbing needs. read more

I spoke with Mark about a remodel project I was working on. He was honest and to the point. He did not need to come out and inspect or charge me for the information. He not only told me it was not within the scope of what he does, but more importantly gave me recommendations on who to contact. I appreciate his honesty. read more

Mark showed up at exactly the promised time and got right to work. He was very respectful of our home, he wore shoe protectors and had lots of towels to mop up the water that came out of the clogged kitchen sink drain. He didn't like the way the plumbing under the sink looked, so he changed it out (added a clean out fitting) with our approval for a small charge. After he got the water flowing, he took the time to show us how to clean out our disposal and checked the downstairs drains to make sure there was no gurgling. My first time calling a plumber and I would highly recommend the Good Plumber! read more

Mark is an excellent plumber! Very nice man, very knowledgeable and very skilled. This was my first time using Marks services and I was very impressed by him. I will call on Mark for all my plumbing needs in the future. read more

Mark has easily earned every one of his 5-star reviews. After four frustrating weeks of trying to get lesser plumbers to even show up, Mark answered his phone directly, put me on his calendar for the next day, and showed up (early, be still my heart!) as promised, ready to go. After some poking and prodding around my house's innards (and a MOST enlightening/entertaining master course on residential plumbing basics) he had me sorted out, for a reasonable price. I walked away with much less leaky fixtures, significantly better informed as to how they got that way, and how to prevent it in the rest of the house. Mark's a great guy and a fine plumber; he's getting a lot more of my business from now on! read more

We have had to call Mark for 2 different leaks. He is quick, responsive and more than anything so friendly and helpful. He has told us exactly what we would need to do and offered us other options. He is not about getting extra money, just amazing service read more

Great Plumber! Came to my house within 10 minutes of my call to schedule. Very good work for a very reasonable price. Helped us with pressure issues within the house read more

No complaints here. He was able to come to my house same day and did the work that same day. I feel the price was fair.

Top notch. We have a very hard time finding skilled and knowledgeable tradesmen at our company. Mark was excellent. I called, he answered the phone, told me where he was, how long it would take him to be to my place of work and then proceeded to ask me some questions further detailing my problem so maybe he wouldn't need to come out! This is such good customer service as I didn't feel like he was trying to get out of anything, just to ensure I'm not charged for something simple. He arrived ten minutes before he said he'd be here, and fixed my problem in minutes. He took the time to explain what he was doing, what to do to try to prevent it next time, and gave me some history on the brand of faucet I had and how they have great warranties and shouldn't have been failing as they were. All great information. He was honest, efficient and so super smart - I highly recommend him! read more

So happy I found Mark! We thought we had a leak in our master shower and called Mark at 8am and he was at our house at 9am! He thoroughly explained what he saw and found. He was punctual, friendly, professional, and extremely knowledgeable! If you need an amazing plumber call Mark! read more

Making a review for my mom. I found him based on reviews and he promptly came out to my moms. He went all through her house trying to diagnose her problem. He gave her scenarios and was really a nice guy. He didn't charge her and was on time! I would definitely recommend and will be saving his number! read more

Thank you so much Mark for helping us with the leaking showers. We really appreciate you being honest, ethical and really going out of your way to take care of our needs. Will recommend you to others and definitely call you the next we need your help. read more

Mark has been nothing but helpful when I need him. I am a first time home owner so when I had my first home "emergency" about a year ago in the form of a water leak in my kitchen, I just about lost it. I didn't know who to call so I just started googling plumbers in my area. No one was available or charging an arm and a leg for short notice. Mark was the last person I called and the one who was available the soonest. He came out on my lunch break (specific time window) and was actually there before me! He was able to fix it that day and relieve my stress. Just a few days ago, one of the connector pieces in the tube that he replaced started a slow leak, luckily I was able to catch it quickly and give mark a call. I called him around 12 pm on a Wednesday and he was there by 4:45! Once again he beat me to my house. And the best part is he replaced it free of charge in about 15 minutes. Mark is very professional and friendly and I will definitely call him again if I need a plumber! read more

A real trustworthy man. I've called him a number of times and I always know he's going to give me the honest info and cost associated. He does fabulous work. I don't plan on calling anyone else. read more

A friend who was impressed with Mark Sonnenburg's honesty, fairness and workmanship passed his phone number on to us (253-804-0405). We have hired Mark twice because we are so pleased with his work. Both times he came the same day we called to make the appointment. Mark not only changed the shower/tub valve/cartridge to stop it from leaking, he added a customized rubber seal behind the cover plate. The tub's spout was also dripping and water was getting behind the wall. He not only installed a new spout, he made a copper plate to prevent water from ever getting into the wall again. The backyard hose dripped so he tightened a bolt and added a washer. Mark did not charge us for the hose issue. He is a kind plumber. He had a set price for our plumbing jobs whether they could be fixed easily or if they needed soldering. He was conscientious and cleaned up after himself. It feels so good to finally know a good plumber ~ a great plumber!! read more

Excellent service and experience. Mark does professional, quality work and always ensures the job is done right. He has corrected previous bad plumbing jobs by other plumbers more than once in my home. He quickly assesses what is needed and is willing to go the extra mile to ensure the work is done properly. I would highly recommend and reuse the Good Plumber. read more

Recently I had to use the services of a plumber, third time this year. Not because anything was wrong with the previous work, just that we live in a 100 year old home. Things are bound to go wrong and plumbing isn't my forte. So how did I come to meet Mark alias Good Plumber. Early this year our hot water heater sprung a leak only I could tell it was from the water heater. I thought a pipe had burst in the crawl space. I tried calling around and couldn't get anyone to come over. My wife is an ex City of Auburn employee and worked with building permits. She remembered see Mark, though she didn't know his name and he drove a blue truck said Good Plumber. She was always impressed how polite and neat he was. We tracked down his number and he came right over. Confirmed it was the hot water heater, gave us a price and 4 hours later we had hot water. I was impressed with his work ethics and attention to detail. In August was our second go round. When turning on the outside faucet water was running along the pipe and dripping from the siding. Mark, HELP! This wasn't a crisis so we arranged a mutual time and he was early. Offered several solutions and his recommended one wasn't the most expensive. Couple of days ago my wife asked me to go into the crawl space to check on a perceived problem. Didn't see anything, so I took a look around anyway. On the other side of the house under the bathroom I saw water on the plastic. Crawled over and had my wife run some water in the tub. Water was leaking from the connection between the new plumbing and the old. The bathroom was remodeled several years ago. That plumber is no longer working under the original name and could not be located. Who you going to call, GOOD PLUMBER!! He came out the next morning and run new plumbing to replace the section of old pipe. While I had Mark over I had him check a slow draining tub on the second floor. Got it cleaned out in nothing flat. We have an old house and I'm sure I'll be calling on Mark again. It is so nice to be able to really trust a contractor, who does what he says he is going to do. read more

Mark came through for me again. Professional all the way, knows how to get the job done and very clearly takes pride in his work.

Mark's expertise is apparent from online reviews, and watching him work in real life. Any time you discover water seeping through drywall during a shower it's a bad day. Well thanks to Mark, the day's outlook became much brighter. If you have a leak coming from an unknown location, he is the guy you need to call. Using a camera he was able to quickly determine where the issue was coming from. After custom fitting a brass replacement pipe, our shower no longer leaks internally when water is running. Highly worth the cost of his services!! read more

Mark does a great job of making you feel like he is completely devoted to your home when he visits. This puts customers at ease and knowing that they are a priority. He gave me options for fixing my plumbing, some that included not needing his services, but he had reasonable prices anyway so we asked him to fix everything from top to bottom. read more