Ricky is the best. He is so knowledgeable, kind, genuine, and cares to provide value in the…read moreservice. he will be my go-to for all things plumbing going forward. thank you Ricky!!

After coming for a free inspection and estimate before doing any work, Rickly told me $325 to snake…read morea kitchen drain. Very high, but not crazy. BUT, if the P-trap needed to be replaced (rusty or cracked or whatever) to replace the P trap, AS PART OF THE JOB OF CLEARING THE DRAIN would be ANOTHER $375. No hourly rate, no estimate over the phone, just take it or leave it. I left it.

Amazing Communication and customer service. They went out of their ways to fix everything. Will…read morerecommend in a heart beat.

Excellent excellent service!! Responsive, excellent…read morecommunication Great work, explaining everything Great plumbers!

Amazing Experience. Finally an honest plumber. The price was fair for the work completed and the…read moreparts were excellent quality. So hard to find honest plumbers who do good work. I'd highly recommend giving Tom a call if you need work done.

I don't normally review, but I couldn't help myself. Legato Plumbing and Tom are absolutely…read morewonderful! We have used them twice now and both times couldn't have been more impressed with their quick, thorough and professional work. The first time was on the day of our son's birthday party when our garbage disposal broke. It was a last minute, weekend call and he came over very quickly. He sent us tips on how to try and fix it while he finished up another appointment. And then when he got here, he fixed it right away and charged an incredibly fair rate. Today we had a problem with a back up in our downstairs bathroom. We have an old house and even older pipes. Again, he made time to come over immediately and help us stop the damage and then was able to come back a couple hours later to dive in further. He used two of his machines to try help us. Because our pipes run unusually long on our property, he was able to call in a friend with an even more powerful machine to try and reach the end and clear everything. That friend was here within 40 mins. In the end we will need to get an even longer reaching machine. This would normally be very frustrating. But I couldn't help but be grateful for all that Tom has done. He was here for over 5 hours today working on this for us. He was out in the dark with a headlamp while working with his last machine. He gave us upfront and fair quotes for everything. When it didn't work, he gave us a list of recommended vendors to reach out to and even a reasonable price range to look for. And then he barley wanted to accept payment for his work, because it wasn't completely resolved. Again, he did and emergency service call and them came back and tried multiple options for us and was here for 5+ hours. Tom is honest, hardworking, competente and went above and beyond in every way to help us. We are thrilled to call him our plumber and could not recommend this company enough!

Had a new toilet installed which required both a plumber and an electrician. Divine Electric…read moreprovided both which made the entire installation process incredibly easy. Especially since the both of them came at the same time. They are my Go To guys.

Great work overall, but the pushy sales tactics are a real issue. The electrician who came out --…read moreChris Ramirez -- did a fantastic job, and I genuinely appreciated his work. However, it was clear he was being directed by management to push additional services, which made the experience uncomfortable. Its 2026, customers are informed and can see through high-pressure sales techniques. It's off-putting and makes me hesitant to call again. I'm giving 4 stars solely because of Chris's excellent service -- the sales approach alone would have cost you far more. Drop the pressure tactics, and you'd easily earn 5 stars.

Excellent service. Jake is amazing. Very honest and trustworthy. Well worth the price to have the…read moreright person doing your job. Always gets right back to me. And took care of everything right away.

Burkell was very responsive when the gas pilot went out and arrived same day to evaluate my water…read moreheater (thanks Ever and Jake - 5-stars). When it was determined that I needed additional parts, installation, they were quick to order the parts and install next day. It came at a premium price, but grateful now for hot water, and supporting a family business. I would have given additional stars, but they did not disclose upfront, that I would be paying a credit card transaction fee. Had I known, I would have provided an alternative method of payment. The transaction fee was $47 (over 3.25% of my hefty bill). Tip: They only accept credit card, cash, check - no Venmo, Zelle. **Do be sure to ask about the transaction fee before paying and it isn't disclosed. Lastly, a corner of my panel was damaged during install, and I addressed via email, but never heard back. If you're reading this, Burkell, please respond back as I would be happy to revise my review. Thanks!

Taylor Petersen is timely, reliable and an honest person re: plumbing repairs, trouble shooting and…read morewater tank maintenance. Besides, he is a genuinely nice guy who will respond quickly to any service you may need, large or small.

Taylor came today to work on our tankless water heater. He provided excellent advice and service to…read moreaddress our problems. The work was completed promptly and professionally. He was straightforward and transparent. We highly recommend his services to anyone who needs plumbing services.

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

The response they made to my "accusations" makes sense, it's important to report every review and…read moretry to have it removed by claiming it is not an actual experience. I am adding a screenshot of the appointment confirmation. You obviously didn't check your records very well because the work was done in March 12, 2021, and you were out recently on May 7, 2026 to give me an estimate on the warranty repair. And I am not anonymous, that's a real photo of me. Dan was really nice -- I have no issues with Dan, more the install. You guys have been out to several of my properties and business for estimates.

I contacted him last night and received a quick reply. We booked an appointment for later Saturday…read moremorning and they were prompt. They quickly diagnosed the issue and gave an accurate estimate which I accepted. Then they got to work and did the work expertly, thoroughly, and very professionally. 10/10 will hire again and highly recommend.

I had a backed-up kitchen sink that wouldn't drain and even caused issues when running the…read moredishwasher. Handy Teddy responded quickly to my request and was able to fix the problem the same day. He arrived promptly, communicated clearly through text, and efficiently snaked the drain--solving the issue in under an hour. Super friendly and professional--I'd definitely hire him again for any future plumbing needs.

These guys are great, and charge a rate that is far more reasonable than their competitors. I was…read morevery happy with the work.

Although they advertise expertise in greywater systems and solar thermal, I had to have them redo…read morenumerous parts of the installation several times and the solar thermal was not configured in a way that it would ever run. Budget was 200% higher than expected, and I was referred to other plumbers to fix issues with what they had installed.

It's a pleasure to write this review for my favorite HVAC/boiler technician. His name is Gino B…read moreand he is with Ongaro & Sons. Gino is friendly, smart, thorough, professional and truly understands the technical ins and outs of heating systems -- and have a technically challenging hydronic boiler. Gino takes the time to explain the problem simply and clearly. I always understand what needs to be done and what it will cost. Gino is a pleasure to work with, and when he leaves, everything works perfectly. If you're looking for a superior HVAC Pro, Gino is your man.

We were having intermittent power issues in our home in Windsor. We called PG&E who verified that…read morevoltage coming from their transformer was within range. He recommended we call an Electrician. I didn't know any so I headed for Yelp. I contacted two with good reviews and they discovered a scary arcing issue in the breaker box. We ended up hiring Ongaro & Sons and felt calmer the minute I called. Jeanne in the office was so professional and helpful. She set up a site visit right away. When Corbin arrived, his confidence, his abilities, and knowledge were impressive. He understood exactly what the cause was and the solution. Unfortunately, the remedy was a replacement panel $$$. We agreed. He knew about a recent change in PG&E's "Green Book" that would allow our panel to be installed in the original footprint but he explained that the new system would need to be grounded to water and gas. He immediately contacted PG&E and Town of Windsor to start permits and scheduling. Chad and Alex showed up on Monday morning at 7:30, ready to go. They professionally prepared the site for PG&E to turn off the power and then they got to work on removing all of the breakers and installing the new set of Eaton breakers. They used the crawl space under the house to run the grounding wiring and the work was completed by early afternoon. They left the site clean and did an excellent job of making a new wood frame for the panel. Alex showed us everything that he had done and it was an awesome sight to see after multiple days of worrying about the arcing issue turning into something very serious. Thank you Ongaro! Highly recommend!