Ricky is the best. He is so knowledgeable, kind, genuine, and cares to provide value in the…read moreservice. he will be my go-to for all things plumbing going forward. thank you Ricky!!

Noah is lovely to work with! Took care of a gas line for the range. Courteous, on time and overall…read morea great experience with my new plumbing service, Local!

Had a new toilet installed which required both a plumber and an electrician. Divine Electric…read moreprovided both which made the entire installation process incredibly easy. Especially since the both of them came at the same time. They are my Go To guys.

Great work overall, but the pushy sales tactics are a real issue. The electrician who came out --…read moreChris Ramirez -- did a fantastic job, and I genuinely appreciated his work. However, it was clear he was being directed by management to push additional services, which made the experience uncomfortable. Its 2026, customers are informed and can see through high-pressure sales techniques. It's off-putting and makes me hesitant to call again. I'm giving 4 stars solely because of Chris's excellent service -- the sales approach alone would have cost you far more. Drop the pressure tactics, and you'd easily earn 5 stars.

Excellent excellent service!! Responsive, excellent…read morecommunication Great work, explaining everything Great plumbers!

We've worked with several plumbers over the years and recently contacted Dan plumbing to have work…read moredone on our sewer line. Communication about the upcoming appointment was clear, the technician Jared arrived during the timeframe that was set and was friendly and professional. We appreciated that he had been working as a plumber for more than 20 years so he had the experience we could trust. The work was done in a reasonable time and a very reasonable price. We will keep the phone number for Dan's Plumbing handy and will definitely call them in the future for any plumbing needs.

I don't usually write reviews. I was pretty stressed about the situation, and he just came in calm,…read morefigured it out, and handled it. He explained things in a way that actually made sense and didn't make me feel like an idiot. You can tell he takes pride in what he does, and it shows. We got to talking and I found out he's from Mill Valley and his family as well, which I honestly loved. It made the whole experience feel more personal like you're dealing with a real local who cares.

Kyle was just here to do our yearly flush with our on Demand water heater…read moreHe was terrific, beyond words At least 7 or 8 stars Not only did he do the yearly flush, he helped us out with a Pressure Relief Valve Taylor is lucky to have such a wonder plumber working for him!! Much, much thanks Kyle. (Petersen Plumbing as well) Robert Deutsch

Installation just finished on a four-unit Quilt mini-split system. Very new product and I'm excited…read moreabout the aesthetics, usability and efficiency. My experience with Bellows has been an interesting one. TLDR; highly recommended and check out the Quilt system! - - - I had originally scheduled an estimator to come out an give a price on replacing a whole house gas furnace with a heat pump system but was also considering a multi-head mini-split system. The technician who came out was knowledgable and introduced me to the Quilt system. He was not pushy at all, simply said that it was a new system that showed a lot of promise. After reading a bit more about it, I was sold! The promise of efficiency was intriguing and the usability and aesthetics sealed the deal. It took about a month to really get things going, but once they started, the installation team was great! Very professional, efficient and tidy. On the third day of installation, I had inquired about the condenser unit location. It was placed in a prominent and highly visible location at the front of the house and I thought there was a good alternate location - moving it back about 5' and rotating it 90 degrees. I definitely missed the window of time when this should have been asked, and to move it would require some additional work. The initial response was not empathetic or customer satisfaction- minded, the quote for the change order was prohibitively high and I ended the phone call feeling very frustrated. Within minutes, one of the owners, was on the phone. Chelsea put on a MASTERCLASS in conflict resolution. She made a personal connection, approached the situation with humility and grace, quickly establishing empathy in both directions. Chelsea found a delicate balance between defending her business and wanting to help find a solution by sharing more detailed information about the systems and installation process, and asking questions about why I wanted to change the location. Like most customer-service facing professionals, she articulated that she wanted me to be happy with the product and service and that the company would make it right. But unlike the majority of those people, it did not come across as condescending - she was genuine, willing to explore options, and ultimately took the time to gather more information and see what options were actually available. The installation manager, Del, came out the next morning, worked with the installers to find an efficient solution to move the unit, and the system was completed within the original schedule. The two-man installation team ended up working a little later, and even on a Friday afternoon before a long weekend, showed professionalism and patience in testing the system, cleaning up, and making sure all of my questions were answered before calling the job complete. Ultimately, I am very satisfied with my Bellow's experience and would recommend. I am very impressed with Chelsea and her handling of the situation. The company, her partners and anyone working for her should be grateful for the leadership she provides. Thank you Chelsea, Del, Joed and Julian!

The response they made to my "accusations" makes sense, it's important to report every review and…read moretry to have it removed by claiming it is not an actual experience. I am adding a screenshot of the appointment confirmation. You obviously didn't check your records very well because the work was done in March 12, 2021, and you were out recently on May 7, 2026 to give me an estimate on the warranty repair. And I am not anonymous, that's a real photo of me. Dan was really nice -- I have no issues with Dan, more the install. You guys have been out to several of my properties and business for estimates.

Water Heaters Only has installed Two 40 gallon hot water heaters for us over the last 15 years…read more They have been consistently professional, competitively priced, and very reliable. We highly recommend them and feel that we have received good value for our money. The heaters have performed well and have exceeded our expectations. We would not use any other company to service or install water heaters.

Lame would be an understatement. One guy came to replace a water heater. He was largely…read moreuncommunicative, staring at his iPad and tapping things for at least 20 minutes before telling me that he would have to make some calls to get someone else to help him. And then he dropped the bomb that it would cost over $7,000 to replace our 74 gallon water heater. I told him to leave and cancel the request. Don't waste your time with this company.

Burkell was very responsive when the gas pilot went out and arrived same day to evaluate my water…read moreheater (thanks Ever and Jake - 5-stars). When it was determined that I needed additional parts, installation, they were quick to order the parts and install next day. It came at a premium price, but grateful now for hot water, and supporting a family business. I would have given additional stars, but they did not disclose upfront, that I would be paying a credit card transaction fee. Had I known, I would have provided an alternative method of payment. The transaction fee was $47 (over 3.25% of my hefty bill). Tip: They only accept credit card, cash, check - no Venmo, Zelle. **Do be sure to ask about the transaction fee before paying and it isn't disclosed. Lastly, a corner of my panel was damaged during install, and I addressed via email, but never heard back. If you're reading this, Burkell, please respond back as I would be happy to revise my review. Thanks!

Excellent service. Jake is amazing. Very honest and trustworthy. Well worth the price to have the…read moreright person doing your job. Always gets right back to me. And took care of everything right away.

Who do you turn to when your in need of a new water heater replacement? YOGIS! Not only that but…read moreask for John specifically. John did an excellent job! Not only did he made it possible to get me scheduled in before the weekend (super busy) but he got me the exact model of water heater I was looking for. I don't really know too much about water heaters but I do know that my old one lasted me a long time and I wanted to MAKE SURE to stick with the brand. John stated that they don't usually sell that type of water heater but since I was dead set on it he would make it happen just for me. And he came through and delivered. When he came to my place, he was respectful and was very careful when taking out the old one. He pretty much treated it like his own home. Then he was even more careful placing in the new one. AT LAST! Hot water again! The following day I got a call back from the owner asking how the service was and how John was. I obviously only had great things to say. But it was still nice to know that the owner is involved in the business and that he actually cares how each job was handled. Personally, I feel it goes a long way when a business reaches out to their customers to follow up - not necessarily because something went wrong, but just because. I really appreciated that and it made me feel like a valued customer and they do really care about their work and reputation, thanks again!

My dad hates me for calling someone in but I had to! Normally I call him to help me with anything…read morewhen my water doesn't turn hot!! I was pissed since our water heater blew out. Anyway, having kids that need to shower, I needed to get it fixed ASAP. I didn't think I was going to get anyone at 4am but luckily or to my surprise, someone answered and John was at my door around 7am!!!! Thank you! Anyway, John was definitely informative and walked me through the process of what he was planning to do and how long it'll take for my hot showers to come back! He worked fast, efficient, and cleaned up the minimal mess that was made. Before he left, he made sure my water would turn hot seconds after warming it up. 10/10 recommend because this company is really 24/7 and they are extremely easy to make an apt with and easily gets you back your hot showers

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Needed my water heater replaced; Hakim immediately answered my call and had his son Shawn come by…read morein less than an hour. Shawn did a very thorough and professional job installing a new water heater at a fair price. Very happy with their service and highly recommend.

We had Alpha Trenchless do a sewer lateral replacement and they performed at a high level. All…read moretheir employees were courteous and very hardworking. The work was completed in a timely manner and as promised. They cleaned everything up afterwards so we barely noticed any disturbance in our garden or yard. Thanks Alpha!

First time home buyers here! Alpha Trenchless was great to work with from start to finish for our…read moresewer lateral replacement. We had gotten quotes from other local companies, some much higher and others incredibly predatory (promised discounts if they didn't have to pull permits, etc.). Alpha was the only one who was straightforward, but also genuinely kind and honest. We were most comfortable working with them and I'm so happy we did. They called us and squeezed us in quickly which was great! The guys on the job were so awesome and respectful. We had a very angry/nosy neighbor situation who felt permits with the City of Petaluma simply weren't enough and we also needed to go through the permitting office of Mr. Neighbor -- I'm not joking. He was awful, but the guys carried on, completely undisturbed and also gave us assurance that we did everything right. They took incredible care with ensuring the sidewalk concrete was done correctly and cleanly -- matching with the rest of the sidewalk. Just really went the extra mile. Highly recommend this business.