Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

I used Mobile Bicycle shop today Tony was so professional and patient. If you ever need anything…read moredone to your bike he is extremely informative and got everything done we needed. I would definitely recommend and will be calling him again.

They were wonderful!! Highly recommend. They even assisted me when I fell down. They were…read morepersistent in fixing my e-trike.

Expert work and quick turnaround from Max and Marshall. I had a cassette failure on Thursday and…read morecalled Max that afternoon. He found the wheel I needed. On Saturday, I brought my bike in and it was ready 2 hours later. He (or Marshall) also adjusted the shifting and tuned the brakes at no charge! The bike shifts and brakes better now than it has in years! My adjustments were never quite right :-(

This is by far the best bike shop in the DMV area! You'll get top-notch service, honesty,…read moreintegrity, and they'll treat you like family! This shop specializes in refurbished and custom builds that you won't find anywhere and at a price you can afford. They'll even buy or trade-in your bikes. Who does that?! I recently purchased a custom built Salsa Vaya gravel bike that I'm in love with! Check out there website and stop by there shop, you'll quickly become a fan like me!!

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

We were looking for a bike for the coming birthday, like to physically look at the size/fit and…read moresuch for someone who has not ridden a bigger bike. The staff was not nice and was worried the bike would be damaged by trying it. He lost interest in talking to us and headed for the next customer. We liked the bike and was going to get it closer to the birthday and when we called they had no assembled bikes and wont do it for few weeks lol. What a joke. I called the Clarendon store and they said they can assemble for us within the hour so we drove there and the staff there was just night and day compared to rockville they helped my son get on even though he couldnt ride it yet and lead him around the store so he can enjoy it first hand. Rockville lost a sale and customer forever. Very sad customer service.

The best in everything, sevice and customer relations. Brenda, Chris and Oliver were great to work…read moreas purchased my new Bike. Thanks Herb

Manny at Cool Breeze has been helping me with my road bikes for five years. (He was at another shop…read moreand has LOTS of experience.) I have visited a ton of bike shops over the years here in DC, and no one is as good as Manny - for customer service, knowledge of bikes, fittings, packing bike for travel, etc. He has fixed many a thing other mechanics have messed up. Highly recommend. (I drive 45 mins+ for this great service.)

From the owner: We are the new bicycle store in a growing area! Our technicians have more than twenty years of…read moreexperience in repairing, tuning, and custom fitting bicycles. With great customer service, we eagerly await your visit. Please stop in or call with any questions you may have. Thank you!

MOST helpful! needed a box or boxes for shipping a bike and they provided three at no cost.read more

Great store, people, service! It's hard to find this type of bike shop. They truly love bikes and…read morelove getting people out riding.

Update on the shop - it's now run by Oscar Jr and Bri. Bri is super helpful and extremely expert on…read moreall bike brands, even the most recent/advanced brands. Bri was quick to help without trying to push any extra service or products. This shop is all about helping you have a safe and fun bike experience and not trying to oversell like a lot of larger bike shops.

Great service and advice on my mountainbike. I will use Oscar for my future needs. Support our…read morelocally owned businesses. Just be aware they moved to the plaza across the street near the Starbucks at 12119 Darnestown Rd.