They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

I used Mobile Bicycle shop today Tony was so professional and patient. If you ever need anything…read moredone to your bike he is extremely informative and got everything done we needed. I would definitely recommend and will be calling him again.

They were wonderful!! Highly recommend. They even assisted me when I fell down. They were…read morepersistent in fixing my e-trike.

Best bike shop around. Just had two high end road bikes serviced there. These guys know their…read morestuff. No frills. Also lots of high end used bikes for sale. Good for sustainability

Max is super helpful and buying a bike was an overall excellent experience. Would recommend and I…read morewill definitely be returning for all of our bike needs!

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

I highly recommend this place, I needed to repair my electric scooters tire as my brother…read moreaccidentally ran over something and popped the tire, after going to many different places I found this one and asked them if they could repair it,. They ended up repairing it for a very unexpected low price they have bikes, pumps, tires, and more in their shop! I would highly recommend coming here if you need a bike or have bike issues.

The best in everything, sevice and customer relations. Brenda, Chris and Oliver were great to work…read moreas purchased my new Bike. Thanks Herb

We were looking for a bike for the coming birthday, like to physically look at the size/fit and…read moresuch for someone who has not ridden a bigger bike. The staff was not nice and was worried the bike would be damaged by trying it. He lost interest in talking to us and headed for the next customer. We liked the bike and was going to get it closer to the birthday and when we called they had no assembled bikes and wont do it for few weeks lol. What a joke. I called the Clarendon store and they said they can assemble for us within the hour so we drove there and the staff there was just night and day compared to rockville they helped my son get on even though he couldnt ride it yet and lead him around the store so he can enjoy it first hand. Rockville lost a sale and customer forever. Very sad customer service.

Manny at Cool Breeze has been helping me with my road bikes for five years. (He was at another shop…read moreand has LOTS of experience.) I have visited a ton of bike shops over the years here in DC, and no one is as good as Manny - for customer service, knowledge of bikes, fittings, packing bike for travel, etc. He has fixed many a thing other mechanics have messed up. Highly recommend. (I drive 45 mins+ for this great service.)

From the owner: We are the new bicycle store in a growing area! Our technicians have more than twenty years of…read moreexperience in repairing, tuning, and custom fitting bicycles. With great customer service, we eagerly await your visit. Please stop in or call with any questions you may have. Thank you!

When I broke my Gates Carbon Belt Drive on my Priority Current, I couldn't find someone to help me…read moreinstall a new one on my ebike. I ended up learning how to remove my rear wheel and install a new belt. However I had trouble reattaching the cable onto the internal gear. When Kevin started Terrapin Bicycles, he helped me a great deal with my Priority Current and getting a new motor for it. Years later, I remember his generosity. I called up the shop and nearing closing time, Brie, the bike mechanic said to come in and he'll help out. In 15 minutes, he'll got my bike in top shape. It's so important to find "your guy". Terrapin Bicycles is incredible in their service, knowledge, and relationship with the community. Thank the bike gods for them.

Super friendly & knowledgeable -- took the time to count out & sell 40 brass spoke nipples to help…read moreme on my way to rebuilding our tandem wheel. Great store and got a great feel for their repair shop. Convenient location across from Imagination Stage...easy to get to by bike.

Great service and advice on my mountainbike. I will use Oscar for my future needs. Support our…read morelocally owned businesses. Just be aware they moved to the plaza across the street near the Starbucks at 12119 Darnestown Rd.

Oscar is very knowledgeable and efficient. He fixed an issue with my thru axle that any other bike…read moreshop would've charged for or suggest I buy new. He also fixed another issue that a different (more expensive) bike shop caused. His direct personality may be taken the wrong way by some people, but I appreciate the no bull approach. Oscar has the expertise and gets the job done right! As other reviewers have noted - this bike shop has moved across the street (across from McDonald's).

I've always loved the process of sourcing parts and building up bikes from the frame up. There's…read moresomething incredibly satisfying about hunting down the right pieces and bringing them together. And once the bike is built, I'm just as happy getting out on the road, hitting the same route again and again, pushing myself to see how much I can improve. That said, I'll admit there are areas I've never taken the time to master--things like detailed setup work or bleeding brakes. That's where Chris comes in. Over the years, I've really come to appreciate not only his skill but also his candor. He's someone I can turn to for anything related to bike repair, and I know that whatever leaves his hands will be dialed in, reliable, and above all, fun to ride. My latest build is based on the Bianchi Infinito. Outfitted with a SRAM Rival groupset, carbon wheels, and Continental tires, it's a setup that's both sharp and responsive. Thanks to Chris's expertise, the bike rides beautifully and has quickly become a blast to take out on the road. If you're like me--someone who loves the creative side of bike building but values a professional hand to make sure it all comes together--Chris is the person you want in your corner.

Chris did an amazing job. ***** He KNOWS what he is doing. KNOWS potential issues/problens. KNOWS…read morewhat products/pieces are needed. The knowledge is worth so valuable to ensure you're out riding and not frustrated with a broke bike.