I had an awesome experience at Car Audio One. I brought in LED headlight bulbs that I purchased…read moresomewhere else for my low and high beams. They installed them perfectly, they look amazing on my truck. I didn't have LED bulbs for my fog lamps, but Moe gave me a great price that included installation, plus a lifetime guarantee on their work and a ten‑year warranty on the fog‑lamp LEDs. You can't beat that kind of confidence. John also helped me out with a Kicker Hideaway 12" for my pickup, and once again, the deal he gave me included installation and a lifetime guarantee on the work. The sound upgrade is exactly what I was looking for and it's not taken up space in my pickup. Both Moe and John were professional, helpful, and straightforward. Great prices, clean work, and solid warranties, this shop really stands behind what they do. Highly recommend Car Audio One if you want quality service and people who actually care about their customers.

I went to the Kicker Audio web site to search for an authorized Kicker dealer in the Chula Vista…read morearea and came across Car Audio One. I stopped in a few days ago to see if they had the speakers that I wanted for the front and rear of my Ford Explorer and they did. I bought the equipment and got there at 9 AM today to have them installed. Within an hour, I got a call saying that the vehicle was ready to be picked up. When I got there, the vehicle was parked in the front and John proceeded to have me test the system before leaving and showed me the old equipment in the back seat. I attribute the short installation time to the fact that I was replacing aftermarket speakers in my Explorer with new ones so they only had to remove/replace what was already installed. No cutting or splicing of wires was necessary. I was also told that two people were working on my car which sped up the installation. The only thing that I wouldn't do is force someone to leave feedback before leaving. As I was getting ready to leave the showroom, I was asked for my phone and before I knew it, a Google review page was open with five stars already selected and a photo was attached. When I checked my camera roll later, I realized that John had taken the picture himself! I don't mind leaving feedback for a business and have done it countless times but I would rather do the work myself rather than it be forced. P.S. There was only one small issue that was noticed when John was trying to get out of the passenger side of the car. He noticed that the inside door handle wasn't working and he had to open it from the outside. This was quickly fixed by one of the techs who popped the door panel and connected the necessary part.

I started working on my car fairly late in the evening…read more I had a hard time loosening the bulb housing for one of the bulbs which usually work with hand/finger strength, but this specific bulb is hard to get to. I ended up needing a channellock small enough to get into the headlight housing but adjustable to clamp onto the bulb housing to let me turn it. The gentleman helped me find the perfect tool. I had struggled for about 20 minutes trying to use my fingers, and after I got home, the job was done in 10 minutes for replace both bulbs and reinstalling the headlight housing. The staff at Autozone are super helpful. I'll be back for other goodies next time.

Excellent customer service! I knew I needed to change my battery but didn't realize how bad I…read moreneeded to do it. I did a walk-in service and Jose H. was able to solve my problem. He showed me step-by-step what is bad, what needs to be replaced and the best recommendation of battery to purchase. He was kind, polite and patient and it's is rare to have customer service like that these days. Thank you so much, for helping and I wish him and his team well. Great job!

I just moved to Chula Vista and needed a shop that specializes in MBenz; SB Autohaus came highly…read morerecommended and now I see why they have great reviews! From the initial phone call until I picked it up, the crew at SB Autohaus explained everything they found, the work they needed my approval for to move forward and the detailed pricing that I should expect to see on the invoice. My car sat in my driveway for a couple years bc it was just cheaper to drive my Honda. When I took it in there was some type of leak, the brake fluid was sludge, my wipers were cracked and crusty. They kept my car for two days and replaced all the tubes and fluids that needed replacing. I was pretty adamant about getting new brakes but they said no, drive it around first because there was still a good amount of padding and I wouldn't need brakes for a while still. No upselling, no pushy "you might need this and this and this" like other places, just a clear and concise description of what needs to be done and a checklist of what to look out for in the future. After this experience there are two things I do know - I will probably buy another Benz bc of it's reliability and once it's out of the original factory warranty, I'll take it to SB Autohaus for Service A & B and whatever else needs repair.

I recently took my Mercedes GLC 300 in for a brake pad replacement and battery replacement…read more From the very beginning, customer service was excellent both over the phone and in person. Compared to the dealership, their prices are a great value. I had originally planned to have the work done at the dealership, but after learning about their 20% first-time customer discount, I decided to give them a try. Initially, I only needed my brake pads replaced. However, my car started displaying battery warnings, and both AutoZone and my Mercedes-Benz advisor confirmed that the battery needed to be replaced as well. Since I was already planning to come here for the pads I decided to have both services done here. I dropped my vehicle off around 2:00 PM, and it was ready by 9:00 AM the following morning, which was a very quick turnaround. My only concern came after reviewing the invoice. The total seemed higher than I expected, and after taking a closer look, I realized I had been charged a diagnostic fee for the battery. When I mentioned the warning messages, the staff said they would "check it out." Had I been told they would do a diagnostic to confirm and charge for that, I would have declined it and simply proceeded with the replacement. That said, this experience would not stop me from returning or recommending this shop. The service was professional, the staff was friendly, and the work was completed quickly. My only suggestion is that if you already know exactly what service your vehicle needs, make that very clear upfront so they don't run a diagnostic that is not needed.

Yeah, NEVER coming back here again. F this place, I walk in looking for a wheel lock removal tool…read morethat Napa makes. Common tool. It's their brand. Walk in, dude greats me in Spanish. Apparently this Napa is in Tijuana! I speak Spanish well (I'm mexican) BUT not enough to describe what I need in Spanish, so I ask him in English. "Looking for a wheel lock removal socket". Dude stares at me like it's not his job to sell parts. He grunts a little and says "oh..." stares at his computer, looks at me and says "we don't have that" in broken English, doesn't even try to look up a part. I look at the other Mexican next to him "do you know what I'm talking about?" He types in stuff in the keyboard and says "oh no. We don't have that". So I say "okay, let me google the p/n for you. Look, here it is, on your Napa website. $13" He stares at my phone, types in something and says "oh, we don't have that. No one has it anymore." "So they don't make it or you have to order if?" "It's special order. 2 days" "How much?" "$23 and there is a freight charge of $18" "Why is there a freight charge? It's a freaken 1/2" drive socket. They shit can fit in my pocket" "I don't know.".... Freaken useless people, I hate when the employees act like they are doing you a favor when you walk in. If you don't like your job, quit.

First and foremost, George on the phone was very courteous and professional, even though he takes…read morehundreds of calls a day! It was a pleasure speaking with him! Napa had the best price out of 5 auto parts places shopped. I had an oil leak and had to replace the camshaft seals, timing belt, and water pump. I ordered for pick up and it was ready in a day. The cashiers were a riot, laughing and telling jokes with me while I waited for someone to bring out my parts. Be careful though, he almost didn't give me everything. I had to double-check the parts list before I left, and the guy had forgotten one box. Overall, this was a very good experience! Time will tell to see how these aftermarket parts hold up in my car... 3 weeks later: The mechanic said the seals were trash so he replaced it with ones he had. However, I still have a small leak so it's still tbd if these parts are the problem.... Another 3 weeks later: My trusty mechanic/owner Alex from Value Auto Repair took another look and no more oil leaks!

They are no longer in business in Southern California. I had a warranty issue and there's no where…read moreto go for help

Between Magda at the Tierra Del Rey store and Edgar at the Broadway store. I had a great…read moreexperience. Thank you so much for your awesome help finding my lightbulb.

Called in for an epicenter and I came in before the closed and they got me right with an epicenter…read morewith LOC built in. Great price and customer service and very honest people, best audio shop in San Diego and they got EVERYTHING you need and they even got sundowns. Epicenter made my corridos playlist slap now.

Just got a sub put into my Prius. It already had the stock JBL system installed but they were able…read moreto install it under two hours. If you need stereos, subwoofers, or speakers installed for perfect pricing and good work, Car Audio One is the place. They have an insane ton of options for you in their shop to browse, too. Appreciate it, Mike! You're the man.

They have been good for me, when it comes to getting a hard to get parts. I have needed some older…read moreparts for one of my trucks.

This place is rad- they got everything you'll ever need for old trucks…read more .

I can see one of the rating is low on here. They must've inflated their ratings on the Google…read morereviews, but this is true. Do not buy from this place. They will ship you something if it gets lost in the mail they will take your money and not attempt to help you find the product that you purchased stay away from them on Amazon eBay and everywhere else they sell.

I bought a part not in stock waited it arrived once we were inspecting all parts the part bought at…read morequality plus was broken I came down politly ask for an exchange and they say no that I have to buy another one at there cost not even 50/50 even though it was not my fault. Then I ask for a refund and of course no because they pull the broken piece know its a broken part left over my loss DO NOT BUY PARTS HERE GOT TO OTHER PLACES DEALERS ASK FOR DISCOUNTS EVEN NAPP OR ANY OTHER PLACE be carefull they sell cheap and here is a proof that you get what you paid for.... Rule of Sales Customer is always right!

Located in a slightly industrial area hidden from the road, the Parts Authority seems to have more…read moreautomotive parts than any parts store of its type. However, looks can be deceiving. I had a need to replace a car horn fuse (15 amp) that I believed to be common, yet the guy at the Will Call hardly did any research to look for it in his computer. "Nope, out of stock" was the answer I received when he hardly looked for it. I wound up finding it at an auto parts store close to my hotel in no time, and without a computer reference. Folks, its not that hard to find a 15 amp fuse. Either way, the guy who clearly wanted to leave early lost a customer forever based on his unwillingness to assist a customer that would've paid a reasonable price to handle a safety issue for his vehicle. This business is absolute garbage. Welcome to National City.

This place is my go to for parts when my dad works on my car. Everyone is friendly except the old…read moreguy that works in the fronts, his name is Bill. He's rude and has no customer service. It's unfortunate when you have a good staff that is friendly and accommodating then you have that one that ruins it for the rest. Sometimes you have to sacrifice and let go of that one person so maybe you'll consider that thought. Your prices beat everyone else's! I recommend this place to all my guy friends that work on their own cars.

Beto came in clutch in an early morning dilemma where Walmart didn't have my oil filter! He made…read moresure he was accurate and gave me price variations based on need. Thanks Beto! My ride back to Arizona will be worry free with a full oil change.

I ended up O'Reilly I was helped by a great guy Beto…read moreHe was able to help me He new exactly what I needed Because his car doesn't had Standard lug nuts I need a super thin 1/2 Socket for my On my truck's rims Thanks Beto I'll be coming back in the furture