I got to say Alyssa and rheya are spot on when it comes to customer service they are kind and quick I don't even have to wait it seems like and they make the best milkshakes I have ever had and they are always perfect 10/10 would highly recommend both of them for promotions read more

Hands-down, the best possible ice cream place you could ever imagine. Technically, frozen custard. Been a customer here almost 30 years.

The custard is tasty and a great summer treat. The wait at this lication was ridiculous. My order for two cones was taken quickly. It took twenty minutes to receive them. The stand had 4 or 5 workers in the building but it seemed only two were actively working. Many orders also looked like they had to be done over. I have been to four locations and this was the lesser of them. read more

This name should be changed to 'Badberry's' Argh! This is not Frozen Custard! This is a cup of sugary soup! The custard is so runny and the sweetest Frozen Yogurt we have ever tasted. Basically $7 for a mini cup of 'sugar soup'. It was not a hot day 73'F and cloudy, but the Sunday's and Concrete cups were all very runny and Super sweet. Definitely prefer Andy's Frozen Custard or Celtic Creamery. Save your money - do not come here. read more

We really enjoyed our experience! We went on a Saturday night and it wasn't too busy. Likely because of the chill since it is November. I love Goodberry's style ice cream with mix ins. My partner got their Halloween special which was called the Monster. I got vanilla ice cream with heath bar and caramel - I love their heath bar mix in! We paid $14 for two heaping cups of ice cream. Very satisfying and quick service too. read more

Goodberry's Frozen Custard - Monster Mash ice cream - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

This is now the second time I've ordered a hot chocolate from here and it's not even warm. I've had a hot chocolate from a different location on one of the coldest days and even with the custard it was piping hot. Custard is great never disappoints. But don't come here on a cold night to enjoy a hot chocolate. read more

Always understaffed. The management needs to better staff this location. There is always a long line because there is only one person working up front taking orders and getting them ready!!! read more

This is Ghetto Goodberry's or GG for short. Seriously, this area is not a safe area at night. Go to the Cameron Village or Cary Goodberry's instead if you have to get ice cream after sunset. Those are much better spots. Service at this one is sub-par compared to the other Goodberry's, but that's not surprising for GG. You are lucky if the person taking your order gets it right when they are talking to someone on their cellphone while working. Other employees may also be talking on their phones while working or just blasting music. While I'm a huge fan of Goodberry's in general, I try to avoid this location at all costs if possible. GG is just not up to par with service as well as the workers effort into making your desserts. read more

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We stopped in before we were going to a Canes game to get the Seth Jarvis collab and we were so glad we did! we had questions about the collectible cup and our cashier was great at answering everything! The concrete was great too! We really liked the crunch the waffle cone pieces added. Our visit on 5/29/26 between 3-4 pm. We didn't get out cashiers name but she was great! read more

Too much milk in the ice cream, also don't like the staff. That is all. If you need ice cream, don't pick this place

I don't know what was better, the staff or the custard! Manager, if you ever read this the two girls working on 9/13 at 3 pm deserve some praise! My husband recommended this place because he came here before with family and i had never heard of it. It was so good! The prices are a little high, but that's to be expected for a place unique right? It's pouring rain right now or we would be sitting on the cute patio by the fountain. But I'm sure on a sunny day it is a lovely place to come and sit outside. I'll be back next time I'm in the state! read more

Goodberry's Frozen Custard - Snickers sundae and vanilla with strawberry and walnut - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

Concrete with raspberries and Oreo. Ordered jumbo. What I got was a barely-mixed mess with fruit stuck at the top and vanilla soup at the bottom. Might as well have been two separate orders in one cup. No flavor balance, no texture, just lazy. Definitely not worth the $10.20 price tag. read more

Goodberry's Frozen Custard - Jumbo Concrete - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

I saw that Goodberry's flavor of the day was Banana Pudding which is one of my favorites, so I stopped by the shop to get a concrete. There were no guests waiting when I arrived, so I was able to walk right up to the counter; however, there were no reps in sight. I waited for about 5 minutes in the cold outdoors before calling out to see if anyone was in the back. Someone eventually came to the front about two minutes after I called out and took my order. The rep was pleasant. Once my order was taken, my concrete was prepared and provided to me right away. The concrete was really good as expected. I've given a 4 star rating because of the wait time before being tended to. read more

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The manager at this location it's super friendly and helpful, even tho they were almost close he decide to take my order. Everyone left and he decide to take my order, 10/10 customer service to him! read more

Disappointed, they messed up my banana split and didn't even mixed the shakes my kids order ‍

Literally bought a banana split ice cream and melted with in a minute. Not worth it. Would not come here again. read more

Goodberry's Frozen Custard - Banana Split melted instantly - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

Servers are always polite and cheerful. The ice cream is top notch and tastes like Grandma made it. Shout out to Andre, our server today. Great service and excellent banana split with wet walnuts. read more

Service was excellent as well as the ice cream. Staff was very nice and polite. I will be going back very soon.

I love this place Great location with plenty of parking and a friendly fast staff We really like the ice cream but never have the time to take a picture read more

Where do I start went to good berry's on 11/30/24 veronica was our server, there was a lot of horse playing around while making our order unprofessional. then when we arrived at home what a mess we discover that we had in the bag the custard had melted no heat on in the truck riding home plus it was cold outside. paid for all these extra wet walnuts was on mini concrete pecans missing from the other mini concrete. the strawberries short cake sundae was also melted and i paid $8.95 for that for our total order we paid $34.85 calling on Monday 12/1/24 hoping to speak with the store manager. this is way to much money to spend to be dissatisfied depending on the outcome of the phone will determine if they have lost me as a customer for life....... read more

Charlie and Greyson were awesome in dealing with our group of 34!! Selections were great and everyone left happy and sugared up!

We got to the location at 9:48 and walked up to the window, and they told us they were closed and gave us bad attitude so we walked away and as we walked away there was another woman that walked up and they served her and so we went back up there and they decided to roll there eyes and not even speak to us when we were asking nicely. Not happy with the way they run that location. Very poor. Lazy workers with bad attitudes. Won't be back. read more

The Frozen Custard is ok nothing special. But the price this establishment charges is robbery and seriously ridiculous. I recommend anywhere but here honestly read more

I started this review on June 9th and never finished, because... what in the world. Whoever the guy is working at 1130ish AM on that day, telling me I couldn't get Jamocha is a moron. You tell me I can only get the flavor of the day (key lime), vanilla and chocolate. You tell me it's been like that since he can remember. Yet other customers come up and get lime with strawberries, etc. heh? So you lie to me and but be honest with other customers??? I've been coming to this joint since I was in HS... that's a good 15+ years. Will I go back? Perhaps, because I'm often not in that area. But I could also wait until I come back to Charlotte and get Jeni's. Cause they're my fave now anyway. read more

Staff was friendly. Product was way overpriced. Should have been half the price for frozen ice

Good but long wait only 3 employees working it was busy @700 pm could have used both windows but overall they were doing a good job and my wife and I enjoyed our custards read more

The kids wanted to get out of the house so I decided to try this place after people raved about it. The ice cream did not disappoint! We ordered the Carolina creation which comes with two scoops and a topping. Everyone had gloves and masks on. I loved watching their process. They smooth the ice cream out and man that just did wonders! It was so good! We needed this little piece of heaven! read more

Goodberry's Frozen Custard - the front of the restaurant - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

I've only had Goodberry's about three times. Prior to this visit it had been well over 4 years since I had been. It was a hot day, so I'll let that be the excuse as to why my custard melted so quickly. But I want to also note that when the young man served it to me he didn't turn it upside down like they normally do, but kind of tilted it sideways, which in my mind had me wondering was it not as frozen as it should've been. The prices of course have gone up since my last visit which is understandable bc it had been years, but for the amount we spent on a shake and a mini concrete (only one topping), we could have went to one of the froyo places with all your toppings and weighed it. My daughter didn't drink all her shake and I had to hurry and eat mine before it ended in my lap. I ordered the chocolate base with blueberry and wet walnuts, which nothing was blended well and the walnuts tasted old and were mushy. So, I'm sure this will not be a frequent stop for ice cream anytime soon. read more

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I've spent thousands of dollars here over the years but was told I couldn't use the bathroom here

Tonight was supposed to be a trip to ColdStone, however baseball ran over so it was a quick drive from Raleigh to Garner to Goodberrys. I will admit that we were showing up just at the point of almost closing but for starters there were barely any customers and the wait time just to be served was entirely too slow for three employees on shift (nearly 15 minutes just waiting for our order to be taken). The positive was that the staff was very friendly and the portions were very full in the cup. Frozen custard is very heavy but this was spot on and very pleasant. The price was also much better than Cold Stone for what you get. There is a calendar for the flavors of the day specials. If you are unsure what to get that may be a good suggestion for starters. PLENTY of parking and this location is 100% outdoor seating only. But I would recommend this location... with hopes that it speeds up its service. read more

I've lived in garner for over 10 years and I finally tried this place! Why did we wait so long? The staff was super nice. Sarah chose my order for me and she did it disappoint! The raspberry flavor of the day was yummy. We also got a fresh lemonade and it was great too. read more

Being from WI, I'll admit I love frozen yogurt and Goodberry's has never disappointed. But tonight was my last visit, as I've decided to fill my cravings elsewhere. It's hard to tell from the photo, but this is a small single scoop dish of cookie dough frozen yogurt. (It is slightly melted after the drive home, but didn't look much different when it was served. I also purchased a single scoop of chocolate, which actually had the appropriate shape of an ice cream scoop and was a considerably larger serving. With tax, each dish was a bit over $4. I've always considered Goodberry's to be pricier than other frozen custard places, but tolerated it. However, this pathetic half-serving is NOT worth $4 as that's about $1 per bite. I picked up subs at Subway across the street afterwards and got more irritated as I thought of how embarrassed I was to bring this home to my husband. Since I had to drive past Goodberry's to get back home, I returned and asked the young lady working if she noticed how much less was in one dish compared to the other (spoon still sticking straight up as they'd placed it so NO, I didn't eat any in the 10 min since I left). Asked if it would be possible to at least get it topped off to look like the single scoop of chocolate? She just looked at me, no response. Then I asked if I could get a lid "to go" which she handed me. Funny that other places like Culver's, Hardee's have round lids that even have a well-designed hole in the top for a spoon or straw. But this lid was flat. Covered the half empty container just fine. The chocolate dish with a normal size scoop got squashed (further proving that it had significantly more custard). It's bad enough that they charge so much, but when one dish is not even close what passes for a "scoop" of ice cream, why would I return? And just for the record, my first job in high school/college was at an ice cream shop, so I know how to scoop ice cream or at least make identically sized/ priced dishes look similar. read more

Goodberry's Frozen Custard - Single scoop of cookie dough frozen yogurt - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

This has been around forever. I remember going here with my parents. Now my own kids get excited about it. Great for a quick father/daughter dates. They have quality ingredients unlike the other places. Hope this place stays open. read more

Goodberry's Frozen Custard - Strawberry shortcake - Ice Cream & Frozen Yogurt Near Me - Garner, North Carolina

Bomb Ass ice cream and it's always busy! My new favorite ice cream joint. I suggest be patient and enjoy the moment. No one likes rushy rushings when they are trying to get an ice cream. read more

Frozen custard done well....whats not to like? If you've never had frozen custard,...you're missing out. All locations in the Raleigh/Garner area appear to be pretty good and comparable to each other. Highly recommend them all. read more

I finally had my first Goodberry's experience when I visited my sister in Raleigh for Thanksgiving. She regularly raves about their frozen custard, and I was not disappointed. I ordered their flavor of the day (peppermint, one of my favs!) with fudge brownie and hot fudge sauce mixed in. The peppermint custard had actual bits of peppermint broken up in it and was really delicious. The only other flavor choices were vanilla and chocolate, neither of which I care for much. I would definitely look at the flavor of the day before going again and I wish they had more variety there. Overall, I really enjoyed it! It was my first time eating frozen custard and I can't say I notice a huge different between it and ice cream. Would definitely come back! read more

We've had Goodberry's many times at a Raleigh location and have never had a problem. We were rather disappointed at this location. We were a party of 8 and all concretes and sundaes were already soupy when we got them. Traditionally concretes are turned upside down when handed to the customer. They were not as they would have poured out. It's supposed to be frozen custard...it wasn't. read more

Just left Goodberry's and it was a pleasant experience. The person taking the order was very friendly and customer service oriented. Ordered the pistachio, as usual. It was delicious and hit the spot. read more

Love love!! Always good and super friendly staff!! Try the Raspberry with pie crumbles!!! Probably seasonal, but so good I went back 2 days later for more!! read more

I absolutely love the frozen custard here! Especially the Concretes: your choice of custard plus a topping, all mixed up, and then flipped upside down as it is presented to you. On another hand this Goodberry's is probably the slowest one and seems a little run down. I would love to see them revamp and make a huge comeback! I think they have a lot of potential to do well in this area. read more