Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Rick was very friendly and helpful. My daughter's bracelet that was engraved with my parents…read morehandwriting broke in half. This bracelet was extremely special to her as my parents have passed away. I figured it wasn't going to be able to be repaired but Rick was able to duplicate the writing on another bracelet and helped to get just the right fit. We have definitely found our go-to Jeweler going forward. Highly recommend!

Simply put, RJ Stohr Jewelers excels. Several weeks ago, I was in town visiting family, and my…read morecladdagh ring broke. On a recommendation, I brought it to Stohr for the repair. While there, we also asked them to take a 36" strand of pearls which my wife inherited from her mother and make two 18" strands for our granddaughters. Frankly, I was surprised at the prices of the pearls and the repair. Fast forward a few weeks and we were back in town and brought in several pieces for cleaning and repairs. Yeah, these folks are so good at what they do, and so reasonable in their pricing that we now save our jewelry issues for RJ Stohr Jewelers. I'd like to think, of all their customers, we travel the furthest to do business with them. But, given how good they are and how well they treat their customers, I'm sure they have many long-distance customer relationships. Keep up the good work, Rick, Ben, Norm, and everyone at RJ Stohr Jewelers!

After a lifetime of taking care of my children and elderly parents, I was in a position to purchase…read moremy first Rolex. A Rolex Yacht-Master with slate dial...sophisticated and beautiful. I turned to Frank Adams Jewelers and their service was beyond what I expected. I told Kimberly what my wish watch was and she assured me she would do everything possible to make it happen. Well, I received the message it was in and I couldn't be more ecstatic! I was greeted by Kimberly and Matthew (her right hand man for everything Rolex) and treated my Dad and I like royalty, beyond my expectations! Whether this be your first purchase or tenth, they go out of their way to form a special bond with each of their customers. Actually it felt more like family! I love my watch and but more importantly the experience and memory of getting it. Thank you again Kimberly and Matthew....you have a customer for life! Warmest regards....Ken I

Great place to get your "pretty" things. The staff are wonderful to work with. Looking forward to…read morea blue Tudor soon.

Really helpful. Took my mother's old watch in to change bands. He cleaned the bands and put in new…read morepins, made sure it worked all on the spot for $10. Totally unexpected.

I feel as I I go ripped off. I would definitely shop around next time. They took my trade in gold…read moreabout $360 worth. Only to put a bale on the a charm I already had and secure a pendant to another one. That was $360 worth of work when I already gave them all the pieces. Hmmm... I went to a second jeweler for another opinion unfortunately, after I already paid them who confirmed that it should not have been that much. I've always trusted Jenn but I will be looking elsewhere for my jewelry from now on.

I paid Mr. Morrow of OldeTymes (OldeTymesClockAndPocketwatch.com) $850.00 to come to my house to…read morefix my grandfather clock. I had to wait 6 months for him to come to my house. After I paid him his full fee, I listened to him tell me all about the grandfather clock industry. He then spent a couple hours tinkering with the grandfather clock, at the end of such time he turned palms up and said he could not fix it without a complete replacement of the inner workings (my word, not his). I asked him the cost of such a repair/replacement, and he quoted me a fee of $2,000.00. Of course, that quote was outrageous, so we parted ways. To look at his website, one would think he was competent to fix any grandfather clock that does not run. I then found another more knowledgable grandfather repairman, who fixed my grandfather clock for approximately $250.00. I intend to keep using the second repairman. Use Olde Tymes/David Morrow if you want, but I wouldn't dream of returning to him for further work on my grandfather clock. "Fool me once, shame on you; fool me twice, shame on me."

Very satisfied with service and result. So pleased to find an old clock expert! Also appreciated…read morehis initial diagnostic examination of the clock mechanism illustrating to me what was in need of repair

I've known this jewelry shore many many years - always friendly and cared for environment. I've…read moreboth bought and sold my jewels and he is my first stop when shopping for all sparkly things!!!!!

Bought my wedding rings here and work was exemplary - second to none. When my wife's heirloom…read morenecklace broke, they repaired it stronger. No matter if I'm spending $2000 or $40 they are friendly, accepting, respectful and knowledgeable - they even laugh at my attempts to tell a "good" Dad joke. I had ideas of the perfect rings for my wife and many were cost prohibitive but he gave me encouragement and tempered this with sound, realistic advice. I have met many jewelers but few are as genuine as he is. We are very lucky to have him in South Glens Falls.

The most thoughtful, considerate jeweler I've ever met. Approaches small jobs and purchases with…read moregreat kindness and care. Restored my late father's watch so it looked new and gave us a lovely free case so we could present it to our son for his graduation. A great craftsman and human being.

Probably the best jeweler and repair person in the Berkshires. Purchased a diamond wedding band…read morethat my wife still gets compliments on. He repaired an engagement ring and repaired some watches. Received honest appraisals and good solid advice. Never one to put profit over customer satisfaction. I rarely make endorsements, but this one I feel is required.

It's been almost 2 months since I dropped my little clock off for repair. The gentleman behind the…read morecounter bruskly informed me that he would try to find the part I would need to fix it (an eight year old Pottery Barn bedside clock) but couldn't guarantee anything. I had to pay $20 for him to try to find the part the battery goes in. Well, okay. Said he would call me when he had an answer. I've called twice since then. Had my ticket number and everything, but both times folks said they would call me back. Still waiting for a call...from SOMEONE. Bye bye, 20 bucks, methinks.

STAY AWAY!!! Oct. 18,2011 I gave a $10 deposit to have a 1970's electric clock made into a battery…read morerun clock. Four months later,January 20, 2012 I still hear Theresa say "the parts are coming in today" When I told her no, I want my clock back, you have been telling me for 4 months the parts are coming in. She responded ok you can pick it up as it is, it is all apart in pieces. The image of my trying to put the clock back together was frightening. I told her no, I want it back in the condition I gave it to you. She said you can pick it up this afternoon. Well I got my clock back IN PIECES plus monetary compensation for the mess. Satisfied that I received some compensation, but not satisfied that I was deceived over 4months and that the clock which had been in my family for over 40 years is now a bag of parts. Do not recommend this place at all!