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    Goodrich Veterinary Clinic

    2.8 (20 reviews)
    Open 7:30 am - 6:00 pm

    Services - Goodrich Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

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    Jenna's Love - We always love it when Teddy (left) comes to stay! He and Ezra are best buddies.

    Jenna's Love

    (1 review)

    Benson, North Omaha

    Very kind! Jenna's communication is fantastic. She was booked so she couldn't watch our dog but I…read morewouldn't hesitate to utilize her in the future!

    From the owner: Professional, experienced pet care you can trust…read more I'm Jenna, a professional pet sitter with more than 30 years of hands-on experience caring for dogs, cats, and other small pets. I offer dog boarding in my home, as well as drop-in visits and in-home pet care for clients who prefer their pets stay in familiar surroundings. (Please note that I am not able to board cats at this time.) My approach is calm, attentive, affectionate, and routine-focused. I believe every pet deserves to be respected for who they are, and I specialize in pets who do best with patience, consistency, and gentle care, including seniors, shy pets, and those needing medical support. I am Animal CPR trained and experienced in administering medications, including pills, liquids, eye and ear drops, topical treatments, and injections, including diabetic care. My home includes my little Lhasapoo, Ezra, who loves making new friends, and two laid-back, dog-savvy cats who generally keep to themselves. I provide a safe, comfortable home environment with plenty of personal attention, along with regular updates and photos so you can relax knowing your pet is in caring, capable hands. Whether you need boarding, drop-in visits, or dependable in-home care, I'm committed to treating your pets with the same kindness, affection, and respect I would want for my own. Learn more at JennasLove.com.

    Dogtopia

    Dogtopia

    (30 reviews)

    Dogtopia Papillion, 10411 Portal Road…read more My dog Sophie attended this location for daycare and boarding for 14 years, since she was a puppy. In 14 years she was never aggressive, never in a fight, and never once flagged by staff as a problem with another dog. On July 20, 2026, I dropped her off for daycare. When I picked her up that afternoon, the front desk told me there had been an "incident." Sophie was lying behind the counter, unresponsive to me. A groomer showed me a wound that had already been cleaned, disinfected, and bathed. No one could tell me what happened. The front desk employee said it occurred before her 1:00 shift. The groomer said she wasn't present either. The facility has cameras. The only explanation offered was that Sophie and another small dog "got into a scuffle." No one called me. I was home all day. Had I been notified, I could have taken her to our regular vet. Instead I learned of the injury at pickup. I left Dogtopia at 4:30 and called my vet from the car. They had no openings left and closed at 6, so they advised Animal Urgent Care, at significantly higher cost, because dog bites can turn serious. When the groomer lifted Sophie, she yelped and then would not put weight on her leg. Urgent Care shaved the wound site, put her on antibiotics, and sent her home in a cone for 7 to 10 days with instructions to clean the wound. I was still charged for a half day of daycare on the day my dog was injured in their care. I was not told whether the other dog would be there the next day. I was instead told Sophie "just lay there and didn't seem to enjoy it" and that I probably shouldn't bring her back, which directly contradicts the staff's own claim that the dogs were "playing." I emailed on July 20 requesting reimbursement of the urgent care bill. I received no response. I followed up on July 21. Stephanie, the General Manager, then left me a voicemail. The recording began before she realized it had started, and captured her mid-conversation with another employee, talking about me. What it recorded her saying was: "She called me a fricking liar." She then turned to the phone, greeted me professionally, and explained that she'd had a busy week and had planned to schedule something with me the following week. Her subsequent email apologized for the delay in communication, something I had never complained about and had expressly said was not my issue. It did not offer to cover the urgent care bill, or any portion of it. I replied clarifying exactly what I was asking for: the urgent care bill, or at minimum the difference between it and a standard vet visit, since their failure to notify me is what forced the emergency visit. She never responded. That was over two weeks ago. The scuffle isn't the failure. Dogs scuffle. The failure is that nobody called me, nobody could tell me what happened despite having video, I was charged for the day my dog was injured, my 14 year customer relationship was treated as disposable, and the General Manager's private reaction to being asked about a contradiction in her own staff's story was to say I called her a fricking before she remembered the line was recording.

    I had an appointment for 12:30 p.m. I received a call stating they were behind and could you…read morecome in at 1:30 p.m. I said "no problem." When I arrived, I had to wait for assistance, no problem....then the problems began. The girl at the desk said....I see she is here for doggy day care....I said no....she looked again and said ah....an overnight stay...I said no...she stated, we don't have her down which my reply was I received a call from here asking to come in at 1:30 p.m.... then she said " just leave her her..at that point I stated...Why you I trust your business with my puppy if you can't get the basics right.... I continued with...the lack of your professionalism, why would anyone trust this place with their precious pet...she muttered a few words while I said...We're done her and left. There are other groomers on the area I'm quite sure that are professional...just not this place....my advice is think twice before you consider any grooming, any daycare or overnight care here... I would not even bring a toy stuffed animal here.

    The Paw Spa Pet Resort

    The Paw Spa Pet Resort

    (71 reviews)

    No cameras in the kennels, no responsibility for visible wounds/blood on my one dog when I picked…read moreher up, new and inexperienced staff, and take no responsibility for issues that arise in their facility if they can't "catch it on camera". I have been taking my Danes here sporadically over the years. My first Dane came back with kennel cough not once, but twice. I decided to not take her back. After that I acquired 2 different Danes and decided to give them another try and boarded my dogs there frequently due to work travel. Luckily no kennel cough, however the cost was outrageous to board 2 Giant Breeds for multiple days on end. I have since switched to having someone come to the house, so I have both a dog and house sitter. All that to say, my most recent experience with them was terrible. I decided to take them for a simple partial daycare day. My two Danes and I arrived right as they were to open at 8am. Multiple employees showed, however none of them were the receptionist so the people waiting couldn't be let in until that individual got there. About 15 minutes later she finally shows, but during this time my girls are getting overly excited and fired up due to the long wait and one of mine decided to nip at her sister in the back of the car. The key here is that when I scolded her and wiped off my Dane that she snipped at--there WAS NO BLOOD AND CERTAINLY NO PUNCTURE WOUNDS. I picked them up at approx. 2pm that day and by the time we got settled in at home, the facility was closed so I couldn't call them to let them know that my dog had completely dried and crusted blood all along her right side of her face, including two very large puncture wounds. I was NEVER notified of these very visible wounds (even if it had happened that morning), and since Paw Spa doesn't have cameras in their kennels, there's no way to know what actually happened. After sending pictures to my vet, I ended up having to rush her in as the wounds were severely infected and required antibiotics and a $215 vet bill. The staff I spoke to the days following, tried their best to help and were very kind but the owner had been out of town and fell ill, so I had to wait nearly a week for a call back from her to "remedy the situation". When she called me, she was completely accusatory, defensive, and blamed me and my dog that had snipped in the car that morning but again, no puncture wounds or blood after this incident! She forcefully told me she most certainly would NOT be paying the vet bill and that the only incident was with my dog in the parking lot. When I called out the fact that nobody noticed, she turned the blame on me that I hadn't either; which I did, but it was after hours for them. She then continued on that "her staff is new, they've raised minimum wage and she's a small business, and taxes are out of control", etc. NOT MY PROBLEM OR RELEVANT. She determined she would not be allowing them to board in the same kennel which I agreed to, however I would be charged double; make that make sense when it's no different than two dogs going for one day-hmmm? Her "solution" was to begrudgingly offer me two free daycares (which is actually one day since they apparently have to be charged twice for being in separate kennels). I was so infuriated and flabbergasted at the situation that I said fine. Why in the world would I ever take my dogs back there after this? Clearly my dogs were not getting the attention or affection they deserve while there, or someone would have felt and saw that my dog had extremely visible wounds and blood on her face. Lack of responsibility and blame game from the owner, inexperienced and newer staff, overpriced services, why go back? DO NOT RECOMMEND. There are so many other fantastic, affordable solutions out there where my dogs get the love and attention they deserve.

    DO NOT COME HERE. I…read moream beyond furious with The Paw Spa Pet Resort. To make this even worse, my dog was only there from Friday night to Sunday afternoon. In less than two days, she came home a complete wreck. She reeked of poop and urine, had visible scratches on her nose, chipped nails, and had fully lost her bark. That does not happen from normal "play." When I raised serious concerns, I was brushed off and told she was "playing hard" and that we were "lucky" they did not charge us for the "sanitation bath" they told me they gave her. Sheila, the owner, even dismissed my concern about my dog losing her bark by saying, "dogs bark, they bark all the time," followed by, "I can take you back there so you can hear." This was said instead of showing any concern for my dog's condition. Every attempt to get real answers was met with a condescending "we have it on camera," yet no explanation, accountability, or effort to resolve the issue was provided. The conversation ended with Sheila abruptly hanging up on me the moment I said we would not be returning. No apology. No concern for my dog. Just hung up. This is appalling customer service and extremely concerning animal care. If a dog can come back in this condition after such a short stay, that should alarm any pet owner. Do not trust this place with your pet.

    The Grand Feline Hotel & Salon

    The Grand Feline Hotel & Salon

    (25 reviews)

    West Omaha

    I took one of my cats in here because she had mats on her back and she wouldn't let us get it out…read more Upon arrival, the place is very clean and spacious. They have rooms I think is the hotel rooms for the cats and the grooming area in the back. The reception area have comfortable lounging chairs you can probably sit and wait for your cat along with merchandise items you will probably end up buying if you did stay to wait! Anyway, our cat was able to get her nails trimmed and one of her mats out before she started jumping around and wouldn't let them groom her anymore. We had never gotten her groomed, so I didn't know what she would be like. They didn't charge me for anything they did and just let me know that some cats come in with a calming medication and we could bring her back then. I am very thankful for their expertise and friendliness. I look forward to bringing her back here soon!

    My cat stayed for a Thursday through Monday. The staff were very caring and kind (kitty isn't…read morealways the most friendly). When I reached out to see how my cat was doing, they responded via text within the hour. Note: I did have the option to download an app inorder to check in on my cat via camera, but opted out The facility is very clean and welcoming. The room was set up with everything my cat may want; toys, food, water, beds climbing trees and litter box were all accessible. It is such a comfort to know there's a place where I can board my cat knowing she will be well cared for while I'm gone. 5/5 stars

    Goodrich Veterinary Clinic - vet - Updated September 2026

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