This Goodwill location is excellent. I was able to find after an accident an unused shower chair and brand new walker still in the plastic. Their prices are amazing and your donations. Go to a good cause. read more

I was trying to donate some books, clothing, dinnerware and glassware. Everything was carefully packaged up to prevent cracking or breaking of glasses, porcelain and dishes. Clothing and books were somewhat loose, so not a problem. The guy working in the back "accepting" donations, instructed me to unwrap everything and throw them into the marked bins. I told him I have a lot of fragile items and he said, that's just how it goes. They don't have time to go through every box to remove each item. If they break, they go into the trash. He proceeded to ask why I cared if they broke and ended up in the trash anyways, and that I was just getting rid of the stuff. He misses the point of the purpose of Goodwill and the purpose of donations to an organization like this. Without going into this further, I donated the clothing and books to them, but left with my truck load of glassware, dinner sets, china, collectable plates and cups and found a place that truly accepts donations and puts them to good use. More importantly, the volunteer that I spoke to understood the true purpose of donations and what they are intended for. I didn't want these items ending up in the garbage, filling up our landfills here in Simi Valley. These are quality items that could be used to benefit human beings in one way or another. I was put off by a paid employee not caring enough about the mission statement he and the company represents. read more

Destructive labeling. Whoever is labeling the shoes is ruining them. This plastic double-sided T-label is impossible to remove from the shoes because it was simply stuck straight in and the other side doesn't exit anywhere. So now there's a sharp plastic bit sticking out right next to the foot. And for the price too! read more

Goodwill Retail Store & Donation Center - Thrift Stores Near Me - Simi Valley, California

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Like this post if you agree! What has become of Goodwill? They used to be known for their incredibly low prices! While you can still find some affordable items from decent brands, most of their prices now rival those of Ross for used clothing. I was hoping for a big discount at the checkout, but ended up paying almost $70 for just 13 items. I had to remove a few things from my purchase. I have been a regular donor to Goodwill, but now I am considering donating elsewhere where prices are more reasonable. It seems like they are becoming too greedy with their pricing, which is not a good look for a charitable organization. I wish they would return to their old pricing of 50 cents to $1.50 for a top, instead of the current $3.99 to $9.99. It's just outrageous! read more

Dropped off about 12 bags of my deceased Father's clothes Tuesday morning. The lady working the drop off section was nice and gave me a receipt. Didn't go inside but it served its purpose, so all ok with me. read more

terrible customer service. the lady at the front as a cashier is extremely rude. i don't like to be one of those people who criticizes others but i have been a cashier for over 4 years and i have never talked to a customer like that for no reason. attitude and tone needs to be switched up immediately. read more

The prices are ridiculous and the fact that you can't try on clothes anymore, makes it a "no go" for me. I can buy new clothes for about the same price at target, try them on in a dressing room, and have no problem returning them if need be. Why would anyone shop at GOODWILL these days? read more

my crippled friend was discriminated and told to stand up out of his wheel chair and I had to carry him out the door never going ever again my friend will never forget this incident read more

It's a staple business. I have not found any real treasures but have found things that I needed. It's a clean store and the staff is nice enough. read more

Love this goodwill . I shop and donate clothes here all the time . I do agree that prices should not go up , all these things are donated but I know that's the company's issue not the store . I support recycling and thrifting clothes . Keeeeep donating ! read more

The employees at this store have always been super nice and helpful. Unfortunately the policies from corporate are not . Aside from the insane prices on most things. They have price stickers with so much glue that they damage some of the items such as books and games. If their is no sticker they are not allowed to sell which I get it for the most part but things like cds are all the same price, I understand they want to track their sales but how is it that their competitors have stickers that accomplish the same thing without damaging the item? It sucks to get home and take a sticker off a book and it tears the cover. I will no longer be donating to goodwill or rounding up for "mission services " read more

Very annoyed! I'm not going to address the clutter or mess the store is in, because it has improved a bit, but ever since Sam left, this store has gone down hill, could it be management? i went today, found a great pair of Vans shoes (green) I purchased a similar pair at the SP Goodwill for $5.99 The pair I liked at the Simi store had two tags, one for $6.99 and one for $9.99 and even though that was double what I paid at another Ventura County store, I decided to get them because of the color. The very kind cashier, said he need to get management approval, as he said that a manager (lady) was called over, she examined the $6.99/$9.99 tags as if she was examining a science project, then she told the cashier (again, kind and apologetic guy) that he couldn't sell the shoes and that they'd have to be put away for FORTY EIGHT HOURS before they could be sold again. Guess what? You didn't just lose a sell, you lost two customers! How unbelievably outrageous! I was told policy. Who's the moron that would come up with such a policy? They should be FIRED! And if your store MANAGER can't okay a sell on a pair of canvas shoes, she should be fired too! Are you kidding me? read more

I've been coming here for a long time and they have always been expensive, though it looks like they are under new management. The prices now are Wayyyyyyy too expensive for a second hand place! Also this has to be the only place in Ventura county who won't let you use the restroom. They say if the door is locked that means somebody is inside which is a lie. I'm not sure if the management is aware that not having a restroom for customers is illegal in Ventura... read more

Goodwill Retail Store & Donation Center - 130$ for a heavily used low psi compressor. A brand new one is 30$ more and a newer model - Thrift Stores Near Me - Simi Valley, California

Two stars for the variety/selection. Employees are always unhappy and rude like the one tonight who kicked us out 5 minutes early and when I said "You close at 7:55?" He said " Well I have to get out of here." He said loudly to everyone "If you have something go to the register and if you don't then leave and come back tomorrow morning." Middle aged skinny white guy with curly blonde hair receding hairline. Learn some customer service. read more

Sadly the worst Goodwill in the tri-county area. Let's not forget this isn't a charity either (0.00/$1 charity donation rate), all sales are benefitting a for-profit company. But please give them free stuff to make money with. read more

The main reason I shop at this Goodwill of Simi Valley? Because it's located near the Yolanda's Mexican Cafe where I usually hit the happy hour after shopping. This particular location is jammed with merchandise from furniture to electronics to clothes. Definitely not the most organized of thrift stores but probably the best of Simi Valley. The clothing selection is vast although the rest of the store is mismatched and unorganized for the most part. The prices are fair and comparable to other Goodwills I've shopped at and like other locations there are special days where the entire store is on sale. If you are into going to Yolanda's for happy hour I only recommend shopping BEFORE going to Goodwill. One time I went to happy hour and then I went shopping...the next day I ended up with one hideous hawaiian shirt and a broken clock. Words of Wisdom. read more

The old blonde lady doesn't know what customer service means. Make sure you don't get her at checkout!

Electronics are UNREASONABLY PRICED at this store. There is NO reason they should be aligning their pricing scheme with eBay or whatever else they use as a guide. $100+ for an electronics item at a Goodwill Store is atrocious; encroaching the border of unethical practices!!! This is a thrift store!!! They get these items for FREE!!!!! GREED is one helluva drug! If you want to find electronic treasures at a reasonable price, AVOID THIS STORE AT ALL COST!! read more

Makeely and Tony Excellent customer service friendly and extra helpful perfect to work under pressure with the customers trying to find something before the store closes laugh out loud read more

Ya know when you move and your find tons of stuff that won't fit into your new pad? (Or when you're wondering WHY you have 30 sets of place mats that you never use?) This is the place to take them! The people working here are very nice and friendly. I'm sure most of them are volunteers and they have really good attitudes for free workers. While there I did check out the store. Some great deals on designer brands if you're willing to look and it looks like the local Target must also donate their items that don't sell here too. Once again, the employees were great and I didn't notice them being disrespectful to any customers. They were very respectful of everyone in the store, even those people who looked homeless. Their professionalism impressed me. I was hoping to find a gem that I could turn into a new DIY project - Design on a Dime inspires me :) But, no such luck. I wonder where they go to find their thrift store goodies on that show? read more

Hello. My name is Chris and I am a thrift store a-holic. It's been 3 weeks since my last Goodwill store visit... If you're like me and cannot drive past a thrift store, then the Goodwill near Pep Boys in Simi is your place. This store in particular has carried some amazing little treasures, which I've carried home and put to good use. There's the numerous pots and vases which I use for planting flowers around my yard. There's also the large steel candle lantern with lots of patina which I use on my patio in the evening with Citronella, to keep the insects away. And don't forget the ugly Christmas sweater I picked up here and lavished with fabric glue, felt and decorations to win first place at our office Christmas party with. As any smart thrift store junky will tell you, shop carefully and never spend outside your comfort zone. The staff at this store have always been extremely friendly and helpful. Whether it's the workers in the back who are accepting your donated items or the cashier accepting your cash. Like most thrift stores, this one has mostly clothing items. I've bought clothes here before, especially jeans, but prefer to pay a few dollars more and get new threads to cover this old body with. Their bric-a-brac is where this store truly shines. There are hundreds of little boxes, candlesticks, clocks, toys, hardware, sporting goods and other things to browse through and it's there where I'm most happy. Some of their items are priced fairly high, such as furniture and bicycles, but the rest is a bargain. Have fun and remember - when the going gets tough, the tough go shopping! read more

Quite frankly, the worse Goodwill I've ever been in. Tried three times - gave them a shot... each time, messy, unfriendly staff, disorganized, and an unpleasant energy overall. read more

Don't give them any of your time or money, the staff are rude and awful. One literally WALKED AWAY while I was talking to her. Go somewhere else. They kicked me out of their store for having a god damn backpack - they wouldn't even let me leave it at the counter. Sorry, but I'm not leaving my valuables in my car in a sketchy parking lot to buy some cheap used clothes. Goodwill is a corrupt organisation anyway, I'd rather give my business to one of the thrift stores down the street after this - and I will in the future! read more

4 words: GARY IS THE BEST! What a sweet guy & very good at customer service! Big smile on his face, helpful & courteous! Promote him!!!

Donated an SUV full of electronics, clothing, shoes, purses, home decor, games, books, nick-knacks, etc. The employee at the donation location on the side of the building was rude and surly. When I asked him where we should put the items, he said "read the signs on the bins (he points to his right) and you don't need to ask any questions." Really? The employee insists any fragile items be dumped into the bin as he drops items on top of the fragile items, bending and denting them. He took the ink jet printer we donated and dumped it into a bin upside down with a crash. I told him we had been careful to wrap fragile items so they would be in good shape to sell and he said "they will be fine", as he roughly dropped a heavy item someone else has apparently added to the wrong bin. Again, he was rude and disrespectful with I asked for a receipt. I have a lot more household organization to do and I will NOT be donating anything else here! read more

This Goodwill is awful! I have dropped off items multiple times and every time they are EXTREMELY rude! I brought in a bunch of items to donate the other day and a lady had a few cute barstools that she was donating as well. I was interested in them, and she said I could have them, and the woman at the drop-off said that I could if the lady gave permission, the lady who was donating the barstools said I could have them, and then the same lady changed her mind and then stated no, that they were in the pen area and were now theirs, and that I could speak to the manager to dispute it if I would like. I told her it wasn't necessary, I figured it was a donation that could be beneficial to someone else, and she went and got her manager anyway, who then proceeded to yell stating it was a donation and I could buy them. I told her it's not a problem, everything is fine, and that I would consider buying them at a later date, and then started walking away. The manager continued yelling at me as I was walking to my car. Clearly she wanted to be confrontational. Not interested in that sort of thing. I strongly suggest they invest in better customer service, especially to those who are donating and those who are buying! I will definitely be bringing my donations to a better location! It's unfortunate, but no one needs that kind of service! read more

The store is fairly cluttered and the prices are high for most items. With that being said, they do have many decent items to choose from. read more

Goodwill Retail Store & Donation Center - Thrift Stores Near Me - Simi Valley, California

Prices are too high that is uncontested with low income people who are general buyers in Goodwill stores. Associates in store rude and unpleasant to communicate with. Seems there is very poor management as store overload with high priced unsold items that sit there for months. A lot of broken items on shelves and floor. Visitors beware! read more

Inexpensive books, old records, wide selection of clothing, loads and loads of furniture. Check , check , check, & check. Go see for yourselves, a bargain-hunters delight. read more

Another thrift store that I like that has lots of bad reviews. I guess I just am looking for different stuff, as this is a great store for books, records, and cd's. Even a large selection of VHS tapes if you still have an old player that works. Staff has always been nice to me. Avoid on those half off sale days as it gets really crowded and miserable. read more

I love this location so much I featured it in my very first article at Thrift Shop Haute for fun fashion finds in the valley & looking like a million bucks for less than $75 read more

The staff are very helpful and friendly. It's really refreshing. The store is nice too for a thrift store. It's no Nordstrom, but it's not junky either. The prices are decent. They are much lower than the Thousand Oaks store. I would recommend this place. read more

This is the best Goodwill store I've been in. I always leave with some amazing finds and I rarely leave there empty handed. Compared to the Goodwill across town this one has better deals/finds/customer service. Here dresses are $4.99 each and the other location charges $7.99! The workers are super nice and helpful. Some of them will even give you items for less money if there's a small stain or hole. The one across town won't budge on prices. Defiantly stop into this one when your nearby, you never know what great items you might find! read more

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Rude lazy kids work their. We donated 1 full truck and 1 full car full of things. We ask for a basket they gave us 1 it had some stuff in it, but we still used it. We over filled it bring it to the 3 kids working asked for a new basket they said they didn't have one. Ummm really? You lazy kid you have them in the back. And if you had none that were empty then get one of your lazy asses up to help us or the 5 other people trying to donate their stuff at the same time. Do these kids not realize the only reason they get a pay check is because people donate to the company. Learn some respect. I was going to name names but decided I wont put them on blast. I am so disappointed in how Goodwill has turned I hate going their now. I may as well just start throwing stuff away if I am treated so rudely. read more

Very nice manager and sales associate in the front of the store. Bought a few lawn chairs for my patio which were in great condition and priced well. Thank you for accepting Apple Pay; a big plus for customers on the go. read more

Very friendly people, super helpful. Great deals. Prefect for a designer like me on a budget. Found knee high candie lace up boots for $10.. Great store read more

Came here for Halloween shopping and I did buy a couple of items here but all in all Goodwill is seriously overpriced for a thrift store. $6 shirts and $10-15 shoes????? Come on. read more

People always ask how I dress myself. I say Goodwill dollar racks!

I went there on 5-25 for the 50% off sale got there at 7.pm place was a mess cloths all over the floor they still had a large line i was looking for jeans every pair of Levis is jacked up to 9.99 when their sign says 6.99 some other name brands also are marked up went to check out and only two registers were open they have three waited 20 mins line did not move put my stuff back and left never going back they also should not carry furniture on place for it read more

Love this place. It's on the 118. I hardly want other to know about it, but I can't be greedy. We find really neat pieces here. This time some garden art for $5. I don't go through the clothes to much, because they are sorted by color vs. size. Most Goodwills do that though. read more