Stellar staff and unusually well organized housewares department. The clothing is pretty much organized as well. By "stellar staff" I mean both silently efficient (constantly moving things back into place) and situationally aware (eyes on potential fist fights that might arise when two people put their hands on the same car tree simultaneously.) 10/10 read more

Avoid this store. By January 8, 2025, Steve Preston's net worth is estimated at $92.9 million, up from $83.6 million in 2023. Please stop donating to this company. They are evil. read more

First time coming here, my wife suggested on coming here since this place was in route to a few places that she wanted to check out. This Goodwill in my opinion after going to so many had a standard layout and featured a general selection of clothing options as well as a variety of random home good finds. Staff here was not too friendly at all which was the one thing that ruined our experience. I felt like it lacked a lot of decent finds in the Home Improvement Department that they usually have in those stores. Overall, I did feel like this was an average Goodwill store nonetheless. read more

I came here to donate items recently and the receiver looked like he didn't want to be there. No eye contact or thank you or anything. Goodwill needs to get rid of the employees with poor attitude problems. read more

Disorganized and poorly priced (why would I pay $2 for a reused gift bag or $2 for 6 used Easter eggs)? When I tapped "ok" to rate my shopping experience at checkout the employee scolded, "You hit bad!" read more

I saw a Trump Chia pet LOL, worth the visit for that alone. This place has decent jeans and a bunch of other stuff like any other Goodwill. Maybe some rando artifact here and there I should've bought that damn Chia Pet! read more

I call this the miserable reseller goodwill because it's packed with miserable resellers. They line up first thing in the morning and they just pounce on everything. At least once per month one of the older male resellers pulls a Karen and tells management how they think an employee is helping another miserable reseller. I pass this one twice per day. On the plus side, this location has some crazy nice employees. read more

I have found some things here that were good deals but more times than not I am shaking my head at the quality that the managers are allowing to get to the floor. Shirts with huge holes, stains, pilling you name it. It just makes me not want to visit in the future. read more

Goodwill Store & Donation Center - This is one example of many things that I cannot believe make it to the floor. Simply embarrassing. - Thrift Stores Near Me - Lombard, Illinois

Clean. Organized. Great deals. Spacious location. Assorted items from furniture to electronics to winter coats. I get loungewear, jackets, furniture, and glassware here. I've always been able to find something great, in in my size (XS) Recommend this location for all your thrifting needs. Check it out. read more

Why are the children's books advertised as 99 cents but ring up $2.99 each? I was told at the check-out-- after I spent my lunch hour picking out a nice bunch of books for a children's clinic and waiting in a long line--that "Those are the Amazon books..." so they cost more. Why? Why do they cost more? They are used children's books at a Goodwill that I had to fish out of a jumbled pile on a bookshelf near the floor. I said no thanks. I'll donate 99 cent books, but I can't afford a pile of $3 books! read more

Goodwill Store & Donation Center - Children's games section. - Thrift Stores Near Me - Lombard, Illinois

See all

F Goodwill. They won't allow exchanges on clothing anymore and there was no warning except the small print on the receipt. So as a 20 year customer who RARELY, if ever, had to exchange something, they lost a customer forever!! They didn't have an available fitting room to try it on, so when I came back this morning, I gave them the 2 items out of the $60 I purchased yesterday and the blue bag with the receipts! They obviously don't need me anymore so I don't need them. Buhbye read more

Rosa J. picked today as the day to do some "Goodwill Hunting," without Ben Affleck and Matt Damon in the picture. I really don't know if these celebrities would enjoy thrifting as much as hubby and I do. Goodwill stores tend to be scattered throughout the suburbs, with only one (1) location in the Near West Side of the city. In terms of organizations and apparel conditions, shopping at Goodwill wouldn't give you a headache. Rarely do you see those suburban housewives wear out their garments before see the stuff in a donation bin! If you want to hunt for a pair of jeans without feeling frustrated, Goodwill isn't a bad place to shop. In addition, fitting rooms are available. On Sundays and Mondays, Goodwill runs a half-price sale for a specific color-tag merchandise. There are extra savings occasionally available if your have a Goodwill reward card. Whenever I'm at one of the Goodwill locations, I often look for mugs and glasses (usually $0.50 or less). I treat thrifting as a hobby so I don't come into a thrift store intending to find a particular item. Employees are friendly and approachable here if your have any question. read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Lombard, Illinois

See all

I mostly enjoyed stopping at this location. It's very popular and therefore very busy inside and out. The donations area is like a drive-thru on the side, and it did get a tiny bit backed up on Sunday late morning, but I was eventually able to get out and back into the regular lot. The inside of the store was busy but well stocked. I found a nice selection of shoes (my fav), arranged by color, which is an impressive feat. All sections were packed with clothes, accessories and furniture, but I did not notice a maternity section at this location (a bummer for me). Overall the shopping experience was good, but it was just a tad bit too busy here for my liking. If you live/need to go west of here, it is damn near impossible to turn left out of this lot, but there is a light shortly down the road to the right, so it made it easy enough to turn around. I'm sure I'll be back! read more

What's a girl to do when she needs something right away but doesn't want to spend a lot of money (nor keep the items later anyway)? Go to Goodwill! A quick search on Yelp after work for the nearest Goodwill showed this location. I never knew there was one here, but I was excited to see it's around the corner from my new job. This could be dangerous. Three minutes later, I was parked in front of the large store, wondering what awaited me inside. My first impression was, "Wow! This place is so big and clean and bright!" It hit me then that this must be a new location (sure enough, later research shows that this just opened). Cool. They'll probably have a decent selection. After a quick walk around looking the things I wanted -- dressy sandals and a cardigan/wrap -- my impression was, "Meh." They didn't have any dressy sandals or cardigans. In fact the shoe selection was small, messy, and filled with shoes that looked way worn. The clothing racks were stuffed with ratty old t-shirts, the dishware was just regular dishware, the toys were just toys, and so forth. I know that one person's trash is another's treasure, but I didn't spot any treasures here. It was just a regular ol' Goodwill. I don't think I'll be here as much as I originally thought I would. It's probably better for me to stay away from such addictions anyway. read more

This place is THEE WORST! I frequent this place almost every day and have spent as much as $60 at a time. I was speaking with one of the patrons who I see quite often and she inquired about a Coach Bag that I purchased recently. She told me y'all are out here all the time which leaves the pickings very slim for us. I went to pay for my items and was told I was banned because they caught me on camera changing prices. I am a Business Owner and don't have time to be going to jail over $2 or $3 of USED merchandise. Mind you the camera is at the front of the store and they never showed me the video. Racism is alive and well in DuPage County. Sad but true! read more

Found a pan with no price tag on bottom. Found a clerk to ask what the price was. He took the pan into the back and brought it back to me with a sticker on bottom of 2.99. Waited in a long line for the the one cashier and she said the pan was 3.99 and she would have to get her manager Jessica to auth price reduction of 2.99. I am just puzzled and confused and said ok. Manager Jessica came and I explained that it did not have a price on it initially and sales clerk put one on the pan. She asked me to describe the sales clerk. Very strange request for a pan. I did. She then took pan and went to the back and came back and said the pan was 12.99! I am not making this up! Poor manager questionable customer service skills . I Didn't argue with her. Just left the pan there. I thought I did the right thing by asking a clerk the price before I stood in a long line, then detained and questioned about what the sales clerk look like, then to top it off she was not flexible and made me feel as though I did something wrong. read more

I am a reseller so I go there pretty much every week. Most of the stuffs are nice and friendly. It's my favorite GW. Always find something. But beware about someone who trying to steal your coat. I mean your coat the one you own it not the one that you are trying to buy. It happened to me today I had the cart next to me to whole time and my coat was on my cart and I don't know when and how she sneaked and stole it. I was realized it when I am about to check out. That someone must steal my coat. It's a leather coat. I was putting stuffs I bought in my car and get back in store and walk around looking in a everyone cart if there is anything thing look like my coat. I found one big young lady (she look probably early 20) she probably Hispanic she had a bunch of leather jackets inside her cart. I don't know why I don't even know it was my coat but I told her that she has my coat in her cart. And I start digging in and I found my coat. She played innocent, yeah right! I am not being racist or anything but I just want to describe how she looks like so people who's shopping there could beware of her. I was in a rush to see my friend for lunch after. Otherwise, I would really do something about it. I believe the other coat she had probably steal from other people. There are like real leather coats and no tags. I had asked the cashier if people get stolen coat here sometime. She said oh! ALL THE TIME even wallet. Anyway, I still love this goodwill but I will be more careful shopping here. and hope I will see her again read more

I used to come here for cheap clothes sometimes. The selection isn't always the best, but when you find something you like, you can't beat the price! There is also a big selection of random household items, such as silverware and cups. The donation area is a nice drive-through with a helpful attendant. The parking lot is also huge! read more

Updated December 2019. I gone 2 times in a week just to drop off donations. Both times my SUV was packed and when I drove up the worker went back inside and disappeared both times I had to get my own bin and then unload my own car. Who knows where the worker went he watched me drive up so he knew I was there before he hid. I think I'll be going some where else to donate the rest of my stuff ( most brand new from a business closing) there to drop off donations. When I pulled up and started unloading no one was out side but a empty bin was so I unloaded my car into the bin. Then a gentleman came out to greet me and give me a receipt for the donation and told me thanks for the donation. I didn't go inside but there were quite a few cars in the parking lot. I've been to this location several times dropping off donations and it is always a hit or miss if you will get help unloading your donations. But I appreciate the bin being outside for easy unloading read more

Goodwill Store & Donation Center - Thrift Stores Near Me - Lombard, Illinois

See all

I keep calling with a question. The phone rings and rings and rings, then someone picks it up and hangs up without a word. Four times- just now.??? read more

Everything was going great up until I went up to the cash register I believe her name was raven, customer service is very important and as an HR rep I really feel that she could have changed her tone of voice, when I asked to join the rewards program she didn't give much detail except give me the paper and tell me that all the benefits were on there, she didn't ask if I wanted to join I asked to join point blank the girl wasn't very friendly and not very helpful I am only saying this in hopes that one speak to her and have her be accountable for her customer service skills, otherwise everything else was okay when it came to the store. read more

The Lombard location is pretty standard. It's clean and organized, there are plenty of dressing rooms available, the prices are standard ($4/women's blouse). My visit in particular was totally successful even though I wasn't looking for anything in particular. I had some time to kill before a Yelp event down the street, so I stopped in here to browse. I'd estimate I had about 20-30 minutes so I began to peruse the women's clothing. In only a few minutes I'd picked up 3 blouses (one from Old Navy, one from Lane Bryant, another department store label). Two of these were button-up blouses, so I wasn't feeling confident that I'd leave with anything. It is ridiculously difficult to find a button-up shirt that fits properly. I'll try one on, and it's too tight in the tummy with one or two buttons pulling. I know what you're thinking, "go up a size you dummy!" And when I select a size larger, the sleeves are suddenly long enough for a giraffe, the shoulder space big enough for the Incredible Hulk, and the boob room enough to hold two watermelons. I'll never understand how these shirts get designed. Just because you go up ONE size doesn't mean your whole body inflates like a blimp. That was all running through my mind in the dressing room, but all 3 of the blouses fit nicely. I only purchased 2, the button-ups, and was excited to spend only $8 on two nice shirts I could wear to work or anywhere else. The only other areas of this store I checked out were the handbags (gaudy knock-off Chanel tote bag, anyone? Only $5!) and the books (typical variety of Emily Griffin and Janet Evanovich titles). I did have to wait a few minutes in the check out line, since there wasn't a cashier around when I walked up. But hey, everybody's got to run to pee...or something...sometimes, right? I wouldn't go out of my way to shop here, since most Goodwills are the same, but my successful shopping trip and the cleanliness of the store deserves at least four stars. read more

Okay, I decided to give them another chance since I was on Roosevelt anyway and close by. They've cleaned up their act somewhat now that the newness has worn off. The shelves are better organized at least. Came out with a sweater and some soap and a pair of gently worn non-Uggs genuine sheepskin slippers. Spent $12 and felt pretty good. read more

My beef is not with the store it self, but with the employees that are supposed to help out when you drop off donations. Have stopped there several time to drop off items after clearing out my mothers's house. The employees are extremely unfriendly and do not assist in any way. Not a word uttered! Not a single word of "Thanks for your donation"Every other Goodwill I have donated to have been greeted and thanked. That's really all I'm looking for. So simple but obviously escaped these guys! read more

I mostly make donations to this Goodwill location rather than shop. Donating could not be easier! There's a drive up door and often someone is there ready to take my items before I am able to pop the trunk of my car. I have browsed the store once or twice but have not yet scored great finds. Perhaps I should browse more often. The store is spacious, bright, well-organized and neat. The staff are polite and friendly. read more

Hello! This location is OK. All Goodwill locations are generally OK. They're certainly more on the high stress side. Lots of competition with the resellers, too. And always a lot going on. read more

Ok.....just an update.... I still love this store. There are many customers who stand and wait for the carts of new merchandise to be pushed out.......this does not bother me. If they are willing to stand waiting...so be it. However, the fact they use their carts to block others in the area and grab and load their carts with items to look at later, is a bit much! Maybe a sign that asks those customers to park their carts out of the way and WALK up to the fresh items. Sometimes I get caught just walking thru the area and have difficulty getting out!!! Thanks. read more

One of my favorite thrift stores. I had a friend who used to live in Naperville who introduced me to this goodwill. Now i will drive from Hyde Park to go thrift. You can definitely find some good stuff. It is usually very busy and packed with people on the weekends, as most thrift places are. But can we worth the crowds. read more

What has happened to this store? It's a hot mess! Clothes used to be sized and colorized, shelves were organized, but now it looks like the world's worst garage sale. I see the long time staff members literally running around to keep things in order but the new associates wander around aimlessly and couldn't care less about working. So very sad. read more

Doing some spring cleaning I put together quite a few bags of children's clothes, toys, and the like. I also had a twin bed we were no longer using that I tried to make an easy buck on some market places but just didn't have any luck. Tired of seeing all these bags and this bed my kids and I decided to do the right thing and take these items to Good Will. I am a little regretful. Our first trip, yes we needed two trips, was very pleasurable. I didn't get the gentlemen's name but he had to be at least 6'9" and can easily be identified by the store. Thank you! But my second trip was an experience I will not forget. I will drive to the opposite side of Illinois before I visit this location that is right down the street from where we live. I loaded this twin bed in my vehicle then remembered they have some rules about beds and bed related items. I called and spoke with someone explaining all I have is a wooden bed frame. He said that was acceptable. So again, instead of throwing this item along with the garbage bags full of clothes and other items, I thought I was doing the right thing. I get there and wait my turn in line. There are some "bins" customers are supposed to but their items in that are already pretty full. I start unloading these garbages bags full of items and I get yelled at by this attendant (much much shorter than the first). I was setting the bags next to my person. Maybe they are not supposed to touch the ground, I would not know because this attendant didn't take time to talk just yell at me to put them in the already full bins. I apologized and explained that I was just unloading some bags and that I had a few. While correcting my behavior of setting bags on the ground I tried to put the bags into these bins but this attendant decided to play musical bins and constantly move the bins as I was trying to put bags into them. Like directed. No help what so ever (or offer, I would have declined, I am capable of unloading the items I loaded). So I unload the wooden twin bed frame, four pieces. This short (for lack of a better word, don't want to name any names) comes out and starts yelling at me that they do not accept that. I explained that I called ahead and was told I could drop this off. He said who did you talk to? I told him someone from the store. He said I can't leave that there. I said I was told I could and that I wanted a receipt for my items. His words, "I don't got a receipt for you" and walked into the store. Respecting the stores boundaries despite no signage I could not enter I waited outside and he called for a manager, supervision, or some other employee. They walked out and he pushed a receipt into my hand while coming very close to my person trying to instigate a reaction from me. I tried to have a discussion about this receipt as this is my second trip that day and I got a lot of attitude from both employees saying "that is all that they provide, nothing else." I reached into my pocket and pulled out the other receipt I received. "Oh" was their response. They said that was an "old receipt." I reminded them it has only been a few hours. These two employees are something else. After all of this I commented on "... this place." The second employee said that I am not welcome back here any more. Never got a name or anything. Maybe they got my license plate. I have other vehicles. This place makes money off of other peoples charity. There are much better institutions to donate to than this place. Working in healthcare I am well aware of our societies responsibility to take precautions regarding covid. But this was unacceptable. Stay away! read more

You pull up your car and there are people ready to take your donations; easy to do. Their selection of men's clothes is as good as any resale shop I've seen. read more

One of the best goodwills I've been to. Well organized and lots of brand name secondhand clothing. Great finds! Definitely a preferred shopping location. Surprise discount on your birthday month too :) read more

great store....Auntie my Helen went in and found an 8 bottle wine fridge! Right out of the gate, there it was! She also found new in box Spongelle; Lenox crystal and entirely all of her Christmas gifts 2020! I wasn't so lucky but i still give it 5 stars becayse Auntie my Helen was beaming as she walked out of the store! Clean, neat, and organized. A great store that we will come back to time and again! read more

I made a donation one Monday afternoon, after spending the day cleaning out my son's bedroom and closet. (He is away at college and we need the room from my Mom.) I texted him when I was done and we laughed about the accumulation of "things." He asked me if I had saved his mini Coca-Cola fridge and I said "no, some young boy will now have a cute little fridge for his room." He asked if I checked the fridge before I donated it. I said no. Total silence. Turns out, his girlfriend's engagement ring was hidden inside for safekeeping. You could imagine my horror. The next morning, I was the first customer in the door and was assisted by the manager, Debbie. She said she had to wait for another person to come in to look through the video feeds, so I gave her my cell number and went back to work. I had little hope the ring would be recovered. Debbie called me about an hour later and ask for the color and model of my car. She then called back about 30 minutes later and was elated to tell me they had found the "package." There were several people involved in this search and they all went out of their way to find the ring. I can't say enough about the wonderful people who rescued me from the mess I created. Thank you very much! read more

Not sure that I have been here before. What the heck! Monday afternoon, not all that busy but wherever I want to look people are all there! Finally went over by the books where it was empty and I think someone followed me! Not that exciting. Found an unusual DVD. 4 stars for bright, neat, clean and friendly staff. read more

I was amazed the last time I went there to find approx. 98% of the books I looked at were Amazon bestsellers, they must have been since they were all priced at $2.99. Kids books, old text books, dog-eared novels, just about every book was priced at $2.99. I started to play a game of find the book without the $2.99 sticker. Hard to find them! Drunken pricing? Lazy employees? Greed run amok? I don't suggest looking at the books in this store, unless you are really desperate to 'Round Up', as they seem to already have done it for you. read more

One of the nicest Goodwill's in 20 miles range. The employees are awesome as well ! Store manager is very nice/friendly and helpful. Good selection of items all day long . read more

I have been to this store several several times and today was the WORST experience ever. RUDE people working at the register and the manager was worse than the employees. And they must be going insane with their pricing! Items that would be .99 and 1.99 before or at other stores are suddnely $4.99...really? A TON of broken items that are over priced. Very disappointing. Glad to say I filed a formal complaint with Goodwill Corporate about the poor attitude and rude treatment from the manager. read more

This used to be a good store a few years ago because you can get better merchandise at lower prices. However, they changed for the worse because the sell junk quality merchandise and they increased all their prices considerably. It is a waste of time and gasoline driving there and I end up not getting anything because of most of the stuff are old, ugly, and overpriced. read more

This is one of my favorite Goodwill's! They are always putting out new items. everytime I walk in the place I find something. The only bad thing about Goodwill is the prices are starting to rise lately read more

Goodwill Store & Donation Center - Great find at Goodwill! found a table and chess board both brand new for $20 - Thrift Stores Near Me - Lombard, Illinois