This is a good location! They typically have a nice variety of shoes and accessories. I like the…read morestock they select on a regular basis. Now, for the holidays, they have a really adorable selection. They have a good stock of Ugg and Koolabura boots, some new ones I have never seen. They have ample Doc Marten boots and other similar products. They have the most adorable cozy slipper socks with popular characters like Spongbob and Baby Yoda. It was very hard not to overbuy since this season has so many great finds. My only disappointment on this trip was the lack of variety of Hunter boot products. I often find some fun colors and varieties, but since I shop DSW on a regular basis, I never know what will be in stock next time.

I was over in the area visiting my parents for Sunday brunch and had a really great shopping…read moreexperience here. I first stopped at the local 12 Oaks Mall and the majority of the shoes that they have there are Nike brand. Not just one store but Foot Locker, Finish Line, Macys all Nike and a few other brands mixed in. I was looking for running shoes and Nikes running shoes are not for me. I stopped in and was greeted by the lovely Jess who went out of her way to check on me and talk to me several times before I made my purchase. She even offered to check online inventory if their was something I had an eye out for but didn't see it in stock. I was particularly impressed with her ability to explain what the soles on the bottom of the shoe are for and the difference between different running and terrain running shoes. In the end I went with a pair of Brooks running shoes and was very happy with the purchase and the price. It was the same price as Amazon so I was pleased with my purchase and Ashley at the register told us that there was a triple points coupon online that we wouldn't have known about otherwise to use on this purchase to get our rewards faster.

The family that owns the business is so kind, you're always greeted! They have a vast selection of…read moreshoes. If they don't have your size in stock, they will help you find it! VSI has great discounts throughout the year off season. They also have a new website that is so easy to use! You can pick up in store or online.

Came here to find my wedding shoes. Couldn't believe how big their selection was. I finally found…read morethe perfect pair but they didn't have my size in stock. My sales girl called their other location and had my size sent over and it was there the next day. Extremely relieved since it was only one month before my wedding and I still needed to have my dress altered. I also found a few pairs of sandals and even outfits for my honeymoon (I didn't even know they sold clothing!) I will definitely be coming back!

Ordered online for in store pick up. Communication was smooth. Self pick up is the far back of the…read morestore near Amazon returns. Smart from a business standpoint because you have to walk through many aisles to get your order and likely to buy something else. Well I did because the clearance rakes are in the aisles. Purchased a nice cardigan for $8. Back to order pick up. You must have a cell phone that connects to the internet in order to pick up your order. The email link leads you to the bin number to get your item(s). Took less than 60 seconds. Staff was welcoming and helpful when I used the self-checkout. Surprised they had them. A human cashier was still present and also one doing regular checkout. Store was clean, items in the right sizing section and labeled price wise.

Very friendly sales rep that handled by Amazon return. Disappointing selection of sizes for men's…read moreunderwear, which is what my husband was shopping for. Couldn't use the Amazon return coupon to purchase Lee jeans.

This is my first time back to REI in a few years. I was very disappointed with how I was treated…read moreand the lack of professionalism demonstrated by the personnel in the shoe department. We were not greeted nor spoken to in a courteous manner. We recognized the store personnel were busy assisting other customers so we took the initiative to look at shoes and found a design we liked. We brought the selection and waited until an attendant was available. The attendant was rude and condescending in tone, insisting I was mispronouncing the shoe brand name. I found this very unprofessional in how it was communicated as well as she thought it was necessary to bring this to my attention. I didn't appreciate this type of customer service. I will not return to this REI nor recommend it to my friends anymore.

My mountain bike needed some tuning up and Jason did a great job of taking his time and taking…read morenotes before he gave me an assessment of what needed to be done. Based on the things that the bike needed, Jason suggested comprehensive tuneup which did save me some $. Overall, I am happy with the speed at which they worked on the bike. I got a text message that the bike was ready to be picked up. Jason knows what he is talking about. Everything went well.

Someone greeted us as we approached the back of the store…read more A store that's open past 6PM on a Saturday downtown here. Reasonable prices for apparel tops at least. Some cute tops and short sleeve sweaters, but all are way too short for me. I don't like the crop top styles too much. Fun to browse some.

My daughter bought a sweater from Dear Prudence for Christmas! It was a size small but is "huge!"…read more Today, January 20th, I brought it back! The salesperson said that they have a policy that all returns must be made by January 7th - and she read that off of the gift receipt! now, I have no problem with their policy, but when I spoke to my daughter, she said she was not made aware of it! The store has every right to make their own policies, but the customer has the right to be made aware of that policy at the time of the purchase! I left the sweater at the store and left! Nothing from the salesperson!

I had a jacket and a purse that needed new zippers. (Well actually, the jacket just needed the part…read morethat the pull hooks onto, but apparently, one still has to replace the whole zipper.) I took my things in on a Friday and was told that they'd be done on Thursday. When I went to pick them up, the jacket was done but the purse wasn't. When I'd dropped the items off, I hadn't seen the "CASH ONLY" sign by the register, so I had to make sure I had money when I returned on Friday. They did a lovely job, and the people were friendly. It cost $18 for the jacket (which was only a $20 jacket to begin with!) and $16 for the purse. I don't know if those prices are good or not; they seemed high to me, but, on the other hand, I don't have the skill to do such repairs. But I wish the sign about not accepting anything but cash was on the door (although I understand why it's not); most people don't carry much cash these days, so it would be helpful to know the policy beforehand.

I will never go to this place for a repair again. I dropped off a specialty item 4 months ago. I…read moreasked specifically if they felt they could do the work to the item that I was dropping off and I gave them an example of what I wanted to look like. They said absolutely they could do it. I returned after a month and they hadn't even started it. I returned after another month and the owner still hasn't started it and I needed to walk him through exactly what I wanted to do. I returned a third time a month later and the owner said he hadn't started it and that he had other customers who came in recently and he was working on there repairs instead. At this point, I was starting to get annoyed and I said to him "well I'm a pain customer too." he said he would have it done in a day and I said I would be back in a few weeks because I was leaving town. I just went in there today, another full month later and the item was not done correctly. Apparently the owner was out sick and the woman who runs the register was the only one there. Certainly a bit frustrated. I said to her he didn't do it right and just to tell me where I owe them for the little bit of work that he did do and I was going to take my items with me. She said she had no idea what to charge me because he was out sick. I explained that they had my stuff for four months and that I've been back multiple times and she can't even give me a price to pay. I said it was ridiculous that I would have to come back yet again. She got really upset and said.Fu@king eh. This isn't the kind of thing he normally works on. And we don't know what we're supposed to do with it. ". I told her she didn't need to swear at me and that I had asked them before I even left at the first time if they could do it and they assured me they could and then they proceeded to not do it and I also tried to explain to her that I was in there last time, and he had told me that he was doing other people's work instead of mine She kept talking over me and she kept getting louder and louder and I finally said just tell me what I owe. She yelled at me that she had no idea what I owe. I said just give me a number. I'll pay it so I can leave with my items. She picked my items up and threw them at me and said just take them and get the hell out. I told her that was fine and that I would not be back. As I was walking out, she was screaming at me about how I have no idea what it's like when you're in a business and people are sick and they can't help the customers and she continue to scream at me as I walked out the door. lol. Little did she know I own my own business. Anyway, the way these people treated me was absolutely ridiculous. If they didn't feel they could do the job they should've just told me the first time I went in. I will never ever go back there.

Awesome been going there for years always find something good there. Variety and pricing is great.read more

Rating for its offerings: ok to good. Everything is clean and up to date…read more Rating for its selling of your clothes: bad. I brought in an evening gown that had never been worn and had paid $150 for it. Of course I got too fat or it got too small so I brought it in to be sold. They sold it for $14 and I got $7 for it. That was a good deal for someone. Not me. Never again.

They are remodeling this store at the moment. I used to come here all the time and this last time I…read morewas not impressed with the selection of clothing, I prefer the Ann Arbor location instead. There were a lot of staff present but hardly any merchandise, just not impressed with the selection.

I really miss this store now that I live in the Phoenix area. Why isn't there a store out this…read moreway? Their items have always been fashionable and high quality.

If you're looking to get your boots on the ground, this is the place to go. They offer a…read morecomprehensive selection of high-quality gear, from head to toe, ensuring you're fully equipped for the job. The service was excellent--our associate was knowledgeable, professional, and well-versed in boot styles and proper fit, making the experience both helpful and reassuring. While the prices are above average, the superior quality and expertise make it a worthwhile investment.

Classic old school western store. Great selection of boots and hats. Owner is in the store all…read morethe time and is quick to offer assistance. It's pricy but no more so than any quality western apparel store.