Got rid of Alex who knew what he was doing and put someone who knows nothing. I was wondering why…read moreno cars in the shop being worked on. Bad customer service and maybe you should close down until you find somebody who can actually work on cars. Don't waste your time going there.

I have to write a review because the ratings do not represent this place well. Went to this place…read morebecause my brakes had been squeaking for a while and needed to get them changed. Called all local places and this place had the cheapest brake changes by far! At least $150 saved per axle at this place. They are very knowledgeable with vehicles and will not lie to you about what you need. They may say you will need go get your rotors replaced, like they told me. I understood why because I knew my brakes were squeaking for a while and I knew they might have to replace the rotors too. Getting your rotors replaced as well as a full brake change is still less than all other places in the Lafayette area. Would not go anywhere else for a brake change. 100% best place to go

Great place. I made an appointment, they changed my TPMS sensors. Everything works great and…read morevehicle was ready before the time they told me.

Expert, professional, quality services. Staff is always helpful and knowledgeable. Service…read moreprovided is done promptly.

Very polite technicians. Did the work requested…read more Speedy in and out. I would Recommend Firestone. The Tires they sell are high quality And lasted a long time. Pleased Overall.

Rude and incompetent. I got 4 new tires at the end of April with these guys. Customer service was…read morebad, but I gave them a pass. Big mistake. I brought my car in today because it has started shaking when I'm on the highway. The guy says it's $65 to rebalance the tires. I told him that didn't sound right, usually when you buy 4 new tires from a place they will do a rebalance at no charge, especially since it has only been 4 months. The guy tells me they don't do that. I tell him they must not have done it right then if its already needing a realignment. He has the nerve to tell me "our guys are smart enough to do it properly." OH boy was he wrong!! I leave and go to Delta World tires, as they DO offer a free realignment if you purchase the tires with them. They go to take off the tire...and guess what? Some "genius" at Firestone cross threaded my lug nut. Now it has to be replaced because of the incompetence of Firestone. Save yourself the headache, and go to Delta. This place is a racket, just looking to steal your money and put your life in danger. And it'll cost more to fix their mistakes with a reputable business.

I went to Delta World Tire today for a tire repair. When I arrived, there were only two people…read moreahead of me. Despite that, I ended up waiting for over an hour with no updates. I finally went up to the counter to ask for a time frame, and the guy at the counter--Will--basically ignored me. Another worker nearby noticed and came over to assist. Thankfully, he was able to get my repair handled quickly. After the repair was completed, I waited another 10 minutes for someone to check me out. No one came over, so I went back to the counter. Will told me he would get someone to check me out, but it still took longer than it should have. I ended up being there for nearly two hours for a simple tire repair. They don't have vending machines for drinks or snacks--just coffee--so waiting was frustrating. Meanwhile, I could see employees on their phones, seemingly unconcerned with the long wait times. I won't be going back to Delta World Tire. The service was slow, the communication was lacking, and the overall experience was disappointing.

I've purchased tires exclusively from Delta for over 20 years (multiple vehicles). Have used them…read morefor all of my tire repair/replacement service). Last week I brought my Chevy Silverado to have my tire pressure monitors replaced/serviced. This was the second time in about 4 months to have this done. No problem, chalked it up to "it happens). I was told at that time my brake pads needed to be replaced as well. My monitoring system said I had about 25% left on pads. Couldn't do it then because of time. Under normal situations I would have my regular mechanic (automotive plus) do this work but since they identified the problem I said what the heck. I called yesterday set up the work and wanted to have it scheduled for this morning, was told it would take about an hour and a half and I would wait. i also decided to have an oil change done which would qualify me for a tire rotation (This was the second set of tires for the truck, both time purchases made at Delta). I arrived at 7:30am. The truck was put on the lift at 8:45. Bottom line: the administrator called me up to settle. She indicated the break pads didn't need to be replaced after saying they needed to be replaced. I asked her if the tires were rotated and she said yes. I went to the back to tip the technician as I always do. I asked him if he had rotated tires and he said no (I tipped him anyway, good Kid). Long story short: almost 2 hours for an oil change and this is all that was done. The bothersome thing for me was the Misinformation proved by the lady in the front. Disappointing.

Amazing people and always nice to go get my vehicle fix. And they're not expensive. I didn't have…read moreany trouble.

Was passing through town and needed an oil change, tires rotated, and a possible alignment…read more They asked me why I thought I needed an alignment, looked at my tires, and didn't feel it was needed. I appreciate that they didn't just sell me a service I didn't need. Prices were reasonable and work was done quickly and well. Waiting was also comfortable. I would return here in a heartbeat.

I've been here a few times with different vehicles for various reasons…read more Their tire pricing is very competitive and they have solid service with crews that work diligently. I have two cars with 4 tires put on and usually it's about 90 minutes. If it's not busy you might get in and out in an hour or so but I'd rather have them take the time to properly balance and install vs rush. I also had a car aligned here and they did a great job. The wheel was off and car was pulling to the right bad. They fixed it up and she is driving perfect. I wouldn't hesitate to come for tires and alignments. Enjoy!

Recently made appointment & took my car to get oil changed & tires rotated. cashier never went over…read moreanything on the car report. 1 week later I get an email stated I had declined all kind of services that are due on my car! It would have been nice to know about it while you had the car & could have possibly addressed it then. Service used to be great but I've been seeing a drastic decline. Reviewed paperwork that I received, and there is no mention of other service requirements. Staff at the desk is lacking social skills!

The service on my car was exceptional . Work was done accurately and quickly at a very good price…read more Employees were friendly and courteous. Finding a place to park is a little inconvenient, but that slight inconvenience is worth the service you receive.

Jonny was super helpful calling me with updates about my car getting fixed throughout the day and…read moreI'm relieved that I could get my serpentine belt and drive belt tensioner fixed in one day. Thank you Aaron for staying after hours so I could retrieve my car!

I brought two different vehicles in today for an oil change. I couldn't have asked for better…read morecustomer service either time. It was my first time meeting these workers, yet I felt like I knew them forever. Reggie and Michelle were very helpful and made sure I left happy. (I didn't catch the other guys name, but he was very friendly as well!) I will for sure be back here. Thanks again for an amazing experience!

Traveling thru and needed a quick oil change. The guys were awesome, fast and efficient! Highly…read morerecommend this place for your next service needs!