I gave this restaurant a second chance because I truly hoped my first experience was just an unfortunate fluke. Sadly, my second visit confirmed that it was not. During my first visit, I was immediately met with discomfort and unprofessional behavior when I arrived with my trained medical service dog. At the host stand, staff members visibly reacted negatively, making comments about needing to "put her somewhere away from everyone," which is both inappropriate and not consistent with service animal access laws. I was seated and then moved multiple times because some servers were uncomfortable walking past a dog, which created an embarrassing and stressful dining experience. Hoping things would be different, I returned -- but the same treatment happened again. Upon arrival, I overheard negative comments being made about my service dog. I was intentionally seated in an isolated and undesirable location seemingly to keep me "out of the way," and was again moved during my visit. A trained service dog is medical equipment -- not a nuisance or a choice -- and being treated this way is both disappointing and unacceptable. No guest should feel singled out, inconvenienced, or made to feel unwelcome because of a disability accommodation. I wanted to support this business and truly gave it another chance, but unfortunately the repeated lack of professionalism, awareness, and basic courtesy has made it clear I will not be returning. read more

Gordon Biersch - Breweries Near Me - Atlanta, Georgia

***INSIDE ATL AIRPORT *** AMBIANCE (4/5): This is up the escalator from the main food court. I love that it makes you feel like you're not in an airport. It's pretty big, has a bar and lots of table seating. SERVICE (4/5): I feel like most airport restaurants have quick service because they know most people have a time constraint. FOOD (3/5): $20 FISH & CHIPS: comes with 3 large fried fish. I wanted to change the "chips" (fries) for a salad. I knew there might be an up-charge, but all they did was not give me my fries and charged me for an additional side salad. If that was the case I would have taken my FISH & CHIPS as is and got myself a side salad. Could've taken those fries on the plane with me. $5.25 SIDE CAESAR SALAD: (which I thought would be the replacement to my fries on my fish & chips). It was good! Tons of Parmesan and the tons of dressing, which I loved cause i use a lot. OVERALL: I like that it's away from the main airport. I wish they were more transparent about the replacing costs. Service is always pretty quick. read more

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No food to review, flight delays only deserve a strong cocktail! Well crafted Old Fashioned, with proper cherries served in a fancy glass. Side of ice water and able to watch college football without feeling rushed. Upsatirs and away from the madness, a decent oasis. Ladies next ot me seemed to enjoy their burgers, which looked spot on medium rare. read more

Gordon Biersch - Flight delayed Old Fashioned - Breweries Near Me - Atlanta, Georgia

Menu options very limited, Fries taste like the frying oil has seen better days and the service is mediocre at best. Cleanliness if the place is questionable read more

Gordon Biersch - Breweries Near Me - Atlanta, Georgia

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Strangely my first time here. It's a nice oasis away from the hustle and bustle of the airport terminal. Upstairs on Terminal A. A large bar with plenty of options for beer and all spirits. The food was pretty darn good. I had the Cajun Tacos. A couple of unique preparations made these tacos really good. For one they wrapped a soft taco shell outside a hard taco shell which is brilliant. Secondly, the chopped up the fish into smaller pieces and then Cajun seasoned them. Another brilliant preparation. All in all. A really good experience. Service was amazing at the bar. I've been missing out on this place for all of the trips I've done here. A definite place to return to. read more

Gordon Biersch - Cajun Fish Tacos - Breweries Near Me - Atlanta, Georgia

Had a great experience here. The drinks were excellent, and the lemon drop was easily the standout. A great place to get a bite to eat and drink that makes travel experience enjoyable read more

Gordon Biersch - Great lemon drop - Breweries Near Me - Atlanta, Georgia

What an interesting experience we had at GB in the Hartsfield-Jackson Airport in Atlanta. A rough start ended with remarkable service from the friendliest kindest and most thoughtful bartender that I have ever encountered anywhere during my extensive travel experience, coupled with a follow up by the General Manager. We arrived for a late dinner having cleared Customs expeditiously (thank goodness for Global Entry), with an hour or so before our connecting flight to O'Hare was to begin boarding. Up the escalator we went to a vibrant restaurant/bar that seemed a perfect place to grab dinner. The problem was no hostess to greet and seat us. After watching a dozen or so people come up the escalator, line up behind us and then leave back the down escalator we decided to go somewhere else. At that moment a young lady got off the escalator and seamed stunned that no one was at the stand to greet us. She apologized and took us to a table. Five minutes later--and very disappointed--I decided to go to the bar to order drinks for our table. Here is where a heretofore awful experience turned remarkably into a tremendously positive experience. The vivacious, friendly and exceptionally courteous bartender LORI took my drink order promptly and offered to bring them to my table. I sad that wasn't necessary took two drinks to the table and returned to the bar to pay the tab and retrieve the other two drinks. She looked mortified and asked had we been waited on. When I said no she came from behind her fully occupied bar and came to our table and immediately took our order. That was not her responsibility but was incredibly thoughtful as I'd mentioned we had a tight connecting flight. The food and drinks were delicious! The fish & chips reminded me of an Irish pub--authentic, fresh and perfectly fried. The chicken breast, burger and BLTA (BLT plus avocado) were, according to my family members similarly delicious. Before we paid the tab the GM Mark Timis came over to apologize about our experienced delay and to see if he could make it right. I did not and would never ask for anything for free--but his approach was much appreciated by all of us. I explained that LORI had provided OUTSTANDING service and was an enthusiastic excellent customer service driven employee deserving of recognition and advised that I'd be writing a review saying so. This was a wonderful dining experience--THANK YOU LORI!!!!! read more

Surprisingly solid airport stop! Sat at the bar--service was quick and friendly. Food was decent with generous portions (perfect pre-flight fuel). Not gourmet, but definitely above average for airport fare. Would gladly stop here again on a layover! read more

Gordon Biersch - Sausage platter - Breweries Near Me - Atlanta, Georgia

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My sister and I had some time to kill before our flight so we grabbed lunch. We got seated right away in which our hostess was also our waitress. It took some time to find a place since we weren't in the mood for breakfast food even though it was 9 am. We were relieved to come across this place. We shared my first Bloody Mary which I found to be oddly savory but also kind of good. Craving something hearty, we also shared an order of their Grilled cheese with spicy tomato soup and an order of Shrimp & grits. The grilled cheese was soft, salty, and well toasted. The spicy soup was okay but perfect for dipping. I was pleasantly surprised by the burst of flavor from the shrimp & grits especially since I've only had the dish a handful of times. Overall, we had a good experience. Our waitress seemed a little stressed and therefore short with us. But after things seemed to roll over, her kind personality quickly showed through. As with most places in the airport, its a casual setting that can be made as long or short as you want. Would come again all-in-all. read more

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If you're looking for a nice sit down restaurant while waiting for your flight, GB is a great place to stop in! Beautiful views of the runway, quick service, and decent food. You cannot go wrong! read more

I travel a lot for work. It's important to know where to eat at each airport. I had a solid breakfast here today. The bacon scrambler was delish and served with a smile. The coffee was a bit meh compared to other blends but that's my only negative. This is going to be my preferred spot when I have connections in Atlanta. read more

Run away. Skip it Although we were seated right away, our food took 45 minutes to get there after we chased our waitress down. My french fries were cool. The fish was soggy. The waitress did take it off the fish and chips from the bill, but didn't give us a plate to share my husband's meal Hubbys dish was also cold but not as bad as mine so we shared his. The water taste horrible they need to change the filters PS there's no bathroom upstairs where the restaurant is at so it's a pain. read more

Gordon Biersch - Sausage platter - Breweries Near Me - Atlanta, Georgia

Good place to wait for a connecting flight. Service could be better, especially for a woman aline at a table. The men got better attention

ABSOLUTELY HORRIFIC SERVICE. I was seated right away but sat there for 20 minutes and no one ever acknowledged me! I just walked out! Literally F this place! Terrible, terrible, terrible!!!!!!! For the record half of the tables were empty, it was 2pm. So it wasn't a they were busy kind of thing. read more

Gordon Biersch is certainly a better than average dining option at the airport. We tried the fried green tomatoes and were pleasantly surprised at how good they tasted and how little grease they had. The mushroom burger was cooked medium rare as requested, which hardly ever happens elsewhere. The Cali Chicken sandwich was well seasoned and also cooked well. Clinesha did a great job waiting on us and acting as hostess. It was also very nice to get away from the hustle and bustle of the main airport since the restaurant is upstairs. Nice change of pace! read more

2.5 stars... Layover got extended so I had time to sit down, and chose this joint as I'm not usually able to get up there in time! From the moment I sat down the bartenders weee warning me it was taking 30 minutes to get food, so I opted for a salad, and opted for no meat....still took about 25 minutes! I just waited patiently and had a beer... salad was good! Beer was good! Bar staff continued to complain.. Place was dirty and disheveled, likely from the rapid turnover, and away from the bar did not appear to be managed/cleaned well. I learned my lesson! This joint does not make the list. read more

Gordon Biersch - Caesar salad...quicker with no meat! - Breweries Near Me - Atlanta, Georgia

If mid were a restaurant, this would be it. If two beers, one entree, one salad and one appetizer didn't cost $100 after tip, it might be 3 stars. The yuengling was good, but $13.25 for a pint? 5 Lukewarm Mozzarella sticks came with cold marinara. $13 Cajun pasta was $25 and I could have made something better straight out of the jar from Trader Joe's. I could go on but I think you get the picture. Server was nice. None of this review reflects her. read more

Decent food, good drinks! Ask for Valshea's section every time I come she's friendly with great service! If you order the salmon it does take a little bit longer. Bread pudding sells out fast! read more

We have come here twice to eat while waiting on our flight, and both times have been delightful! We were sat immediately, and our server came right over to us. Drinks are delicious: the spicy margarita is SPI-CY!!! Just the way i like it! My husband got the IPA brewed in house, and he loved it. Today, I got the caesar with shrimp. the shrimp was flavorful and served hot, and the lettuce was fresh. My husband's barbecue sandwich was delicious as well. My only complaints are that the food can sometimes take a little bit of time if it's busy, so plan around your flight, and the menu is pretty pricey. I'll be back! read more

Gordon Biersch - My (mostly finished) caesar salad and fries - Breweries Near Me - Atlanta, Georgia

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Be careful with your credit card after you dine. I wish I could put zero stars. On Feb-22nd while being stuck at the airport due to cancelation of my flight, I decided to try Gorden Biersch restaurant for lunch. I only ordered the chicken sandwich with a glass of water. I paid with my credit card and did not think of anything until today when I found out through my credit card, that this restaurant (or perhaps the waiter short guy with glasses if I recall) has been charging me outrageous amount under the restaurant name repeatedly. See my attached charges. I keep calling the restaurant and I get a busy signal. So don't go to this restaurant or if you do, pay with cash. The chicken sandwich was nothing to write home about either. read more

Gordon Biersch - My charges on the credit card - Breweries Near Me - Atlanta, Georgia

Hubby and I were starving in Atlanta with a layover while flying coach coast to coast. We knew we needed more than peanuts and pretzels to nourish our all-day travel, so we stopped in at Gordon Biersch, hoping to find some healthy eats. (Everything downstairs in the terminal looked like fried and more fried.) We scored a seat by the window, ordered 2 iced teas and relaxed and watched the planes come and go. The atmosphere was much more pleasant than the eateries in the terminal downstairs. We ordered the seared ahi to split, and our expectations were not high, being that we weren't particularly close to the ocean. It took longer than you would expect in an airport, but we had a long layover, so it wasn't a problem. When our order arrived, we were given the ahi and greens, rather than the seared ahi. The dish was not as filling to split, since the seared ahi came with rice; however, the ahi we received was very fresh and tasted delicious. Aside from screwing up our order, the server was very nice and kept our teas refilled. We didn't bother telling him we got something other than our order, and we didn't dock his tip, since he was such a nice fellow. Overall, 3 stars and the comment that the ahi was surprisingly fresh for an airport restaurant. read more

I jumped in here quickly to try to grab some dinner for the plane ride and while I waited enjoyed a Maerzen. Service was relatively quick. I sat at the bar doing work while I waited. The atmosphere was relaxing and casual. My host was also helpful getting me to my flight on time. read more

Gordon Biersch - Breweries Near Me - Atlanta, Georgia

I have enjoyed meals and HHs at Gordon Biersch locations in years past (here's looking at you, Baltimore!). Our recent experience at Hartsfield-Jackson Airport in Atlanta was so-so at best, however. The simple bar food order reached our table after 30 minutes and several status requests on a not-very-crowded evening. The taste and quality were just meh. Like the food, the drinks were just meh. And, to top it off, the martinis were $22 apiece -- are you kidding me? That said, it was nice to sit upstairs and out of the crush of travelers in the terminal. But I've got to believe that there are much better options at ATL. read more

Gordon Biersch - $22 for a so-so martini? - Breweries Near Me - Atlanta, Georgia

Beer was good. That's the only reason for the second star. Service was horrible. Waited over 30 minutes for food and didn't see a server for that whole time. Had to flag down a bartender to pay for my beer and leave. Would've appreciated at least a check-in given the long wait time in an airport restaurant where everyone literally has a plane to catch. read more

How many ways can a Monday lunch at the Atlanta airport go wrong? This is not a rhetorical question--let me give you the answer: far more than you'd expect. Pair a hostess who low-talks, a waitress who's been at least double-seated, hot (hot!) Guinness, and severely overcooked weinersnitzel and you'll know why this was the worst. read more

Gordon Biersch - Overcooked weinersnitzel and bland vegetables - Breweries Near Me - Atlanta, Georgia

Had a small layover in the Atlanta airport and decided I needed to grab some dinner. I wanted to get out of the food court style feeling in terminal a and found Gordon Biersch brewery on the second level. After taking the escalator up, I was greeted by the hostess, who was able to seat me very quickly. It was fairly busy being around 7:30 in the evening and my server was slightly delayed in getting to me. What I do appreciate is when the server did arrive he immediately asked me what time my flight was leaving. I appreciate his attention to knowing how long I had before I needed to be on a flight. Thankfully I had about two hours. I opted for the Don Gordo beer, which is a Mexican lager. perfect for a nightcap but not heavy. I also opted for the shrimp tacos which I found to be very light with great seasoning. Overall, really enjoyed my experience here and will definitely go back if I have a layover in the area. read more

Gordon Biersch - Shrimp tacos - Breweries Near Me - Atlanta, Georgia

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Food was pretty good, huge portion which makes up for the price. The alfredo was cooked perfectly. Soft noodles, just enough sauce, and hot on the way out of the kitchen. The chicken was still juicy and had some char on the outside. Service was a bit slow but it was crowded on a Sunday afternoon. read more

Gordon Biersch - Chicken alfredo - Breweries Near Me - Atlanta, Georgia

Cold beer, great views (aircraft on the move), good atmosphere (much better than the greasy fast food downstairs), slow service (make sure you have a long layover), and decent food. My Cajun tacos (talk about culture fusion) were rather tasty and definitely above part for airport food. read more

Gordon Biersch - Cajun Tacos - Breweries Near Me - Atlanta, Georgia

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Such a disappointing experience. Every time we asked for something (lettuce wrapped hamburger, cocktail sauce for the fish and chips) the answer was no! The fish and chips came out soggy and the burger came without any seasoning and grossly overcooked (we asked for medium). $75 including a tip!!!! Waste of time and money. We've never experienced anything close to this poor quality of food at other Gordon Biersch locations before. read more

Fish & Chips 3.8/5 overall. Crispness 2/5. Batter 3/5. Fish quality 5/5. Flavor 4/5. Fries 5/5. Size and value 4/5. Fantastic fries, very crispy and excellent texture. Great tartar sauce that is green which was interesting. High quality fish with great flavor, I prefer Panko style breading but for a beer batter style this was done well. Great staff and service as well! read more

Gordon Biersch - Fish & Chips (1/2 serving) - Breweries Near Me - Atlanta, Georgia

I had not stopped in to this location for several years & was pleasantly surprised to find a friendly, Attentive & Professional staff waiting for me. I ordered & was poured a Marzen style lager & my food order was taken quickly. The fish n chips we perfectly cooked after my server came to let me know if would take a little longer because the 1st batch didn't have the batter cooked properly. I appreciate her for looking out for the customer. I will be back! read more

There were two of us that came here. One got the bourbon salmon and he said it was ok. I had the bratwurst's. We both had the garlic fries. The fries were room temp at best. We complained and they brought out two "new" orders of fries. They were only mildly warmer. In no way were they a new order fresh from the frier. The bratwurst had almost no flavor to them. The cup of mustard for my bratwurst had been sitting long enough that it had a skin coating on it. The manager came over and had no excuse. Offered another order of fries to go. We obviously did not take him up on it. To say the least, we will not return. read more

The best airport food I've had, by far. Great staff, very friendly and accommodating. I had the fish and chips - amazing. Crisp outsides, soft insides. My husband had the fish tacos, equally amazing. read more

Flew in from South Africa this morning from a Hunting trip and have a 4 1/2 hour layover over so decided to have some breakfast and a Cold Beer with my son Austin, We both had the Classic Breakfast and added the Chicken Sausage and the dish was great can't complain, the service was good and the Ambiance was good as well, we may not be back soon but if your in the area and need something to eat and a beer check this place out Until next time thanks for the breakfast & Cold Beer to hold us over until we get home Phoenix Az. read more

Gordon Biersch - Inside view looking out. - Breweries Near Me - Atlanta, Georgia

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Watch your credit card transactions after eating here!! Our server gave herself $10 MORE as a tip

We stopped by for a quick lunch during our layover & the food was really good! Service was a tad slow but we had a lot of time to kill so it was okay with us. We shared the pretzel, fried artichoke hearts and garlic fries for appetizers which were very yummy! Pretzel is huge -- the cheese fondue wasn't anything to write home about, but still tasty. Garlic fries are super yummy but I will say... VERY garlic-y & greasy. The artichoke hearts were AMAZING & the lemon aioli to dip them in was fantastic. The California chicken sandwich & chicken Alfredo were both delicious too. I barely made it back to the plane I was so stuffed!!! read more

Gordon Biersch - California chicken sandwich - Breweries Near Me - Atlanta, Georgia

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The people working there are nice, but the food is just not good enough. I don't eat much fried food or burgers, so I picked a Caesar Salad and added chicken. The lettuce was good (chopped romaine), but the cheese was little matchstick bits (processed?) and the croutons were similarly manufactured looking, not great tasting rectangular pieces of undistinguished fried bread. It came with two plastic cups of dressing that was the consistency of thick mayo. The chicken was warm and sliced, but didn't appear to be freshly cooked. It's not that difficult to grate cheese, toast croutons or mix up a real Caesar dressing. I was having a looooong day, so the ability to sit at a bar with enough space around me was appreciated, but why can't airport dining rise above mediocre? There is no bathroom in the restaurant, so use the terminal bathroom before you ascend the escalator. read more

Stopped on here during a layover and enjoyed that the restaurant was upstairs on its own kind of set away from the airport hustle and bustle - it felt like a bit of a reprieve. There was a lot of seating at the bar and I enjoyed the cucumber and lime Margarita and pretzel sausage sliders. The meal was good with a spicy brown mustard, and my drink was refreshing as well. Service was so so bit I enjoyed my meal, so I upped it a star. The garlic fries also smelled amazing although I didn't order them myself. An enjoyable place to enjoy a meal when you're at the airport with time to kill! read more

Gordon Biersch - Cucumber lime margarita - Breweries Near Me - Atlanta, Georgia

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Chicken noodle soup in brown broth & NO chicken & 1/2 carrot slice. Fried artichoke hearts were fried batter that once in a while had a dried up piece of artichoke. No offer of water refill. UGH! Really bad read more

Fast and friendly service but just so so quality. Drinks were on the high side of airport restaurant/bar venues. Restaurant was clean and well staffed. Neither my wife nor I will revisit this establishment. read more