I find they provide high quality work. Service is outstanding. Above the usual Juneau service and…read moregreat communication while the car is in for repair.

BE AWARE!!! do not do business with this company. My aunt should have read the reviews before she…read morewent to Dougs Auto. The part to her sedan took months, they never called to update her on the delay and her many phone calls went to voice mail. They were extremely rude to her on the phone and the front desk person was unprofessional and terse when she came in person. I wish people warned her before she chose this shop. Go elsewhere!! Juneau does not have many options, and they know it. No person should have to wait 9 months for a response.

This winter has been really bad here and shops are overwhelmed. My husband called SS to see if…read morethey would take my car after a small accident. They said they have no room on their lot and needed photos and they would give us an estimate, because insurance companies don't pay their rate (an auto body shop that doesn't accept insurance company business???). Right now our car is at the dealer's lot (because I didn't know where to tow it to), and waiting to get to a place to be repaired, but with his lack of enthusiasm for the work, we won't be going there. Ever.

Fantastic. They fixed my car in a jiffy, and at a great price. They even cleaned the outside of my…read morecar.

Samantha was wonderful tonwork with and the shop fellas were kind and polite when I needed to get a…read moremisplaced item from my vehicle while in service. I'd recommend them 100%, but I hope to never need their services again (unless for happy circumstances)

I took the car in for an estimate in May, and they said that they ordered the parts the first week…read moreof June. It is now mid-August and they can't even give me an estimate of when the car will be repaired. Emails and texts go unanswered, and the person answering the phone provides a different excuse every time I call. In the meantime, my wife's car got a broken tail light assembly last month. I ordered the replacement parts through the local dealer and got the parts 12 days later. I got her car fixed in under two weeks, but my car is still waiting on parts 3 months later.