1. Gordy's Pump Service

    1. Gordy's Pump Service

    0

    River Falls, WI

    Gordy's Pump Service

    2.0 (4 reviews)
    Open Open 24 hours

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    Jaeckels Well Drilling

    Jaeckels Well Drilling

    3.0
    (2 reviews)

    I had Jaeckels come out to have my well pump checked out and tested. They told me the wiring was…read morebad from the house to the well so they put new wire on top of the ground for short term fix to be buried later, but later never came. After making several phone calls and emails to jaeckels@bevcomm.net and now 8 months later the job is not done. Come to find out by thee city inspector that what they did was not legal so I have contacted the BBB and have started legal measures with them. Also theey offered me a 10% discount for cash AVOID THESE PEOPLE AT ALL COSTS!!!!!!!!!!!

    After struggling with water pressure issues for months, I finally gave in and called the…read moreprofessionals. Todd had been out and looked at the well over a decade ago to let us know what it would entail to move the pump into the basement and get it out of the little pump house where it is now, so I gave him a call. I couldn't believe that Todd remembered all those details about our well and pump a decade later. The guy has a mind like a steel trap! Todd and one of his employees did some troubleshooting and replaced a valve on the main water line right as it comes into the house. Problem solved. Todd won't sugar-coat it, which is appreciated. He gets right down to business, won't waste your time or his. He comes in to fix a problem and does. Old-school customer service at its best! I highly recommend him. He knows his craft and is brilliant at fixing problems. Thanks Jaeckels Team!

    Colin's Plumbing

    Colin's Plumbing

    1.3
    (28 reviews)

    DO NOT USE COLIN PLUMBING. He was not a person that anyone would want to work with. He charged…read moreus $395 for a new facet and $400 labor to install it along with $150 service call. When I confronted him, he said that this was his emergency rates. It was not an emergency. We had a slow drip under out sink. We did not say it was an emergency. He came during the day yesterday (Tuesday). It felt like highway robbery. When I called him on it, he did not want to talk to me about it and said that he was busy. I could not believe that I paid $995 for a facet. Save yourself and do not call him.

    Colin is a crook without a conscious as can be seen by almost all the reviews posted including on…read moreYelp. We had an issue with a frozen sewer line at our rental property. Since I do my own maintenance, I knew what is was and what was needed to open it up. Since I was out of town my renter offered to locate a plumber, and I said OK just make sure he has a Water Jetter. The renter called back with Colin's Plumbing number and he said he has a Water Jetter. I then called Colin and asked the same question, and his answer was "yes I have a Water Jetter". Lined up the appointment and Colin showed up the next day. Now there is a video camera in this basement to monitor for flooding as a safety precaution so Colin was recorded the entire time he was there. For an hour and a half, he tried 3 methods other than what I said was needed to clear the sewer line. He tried 2 different mechanical snakes and a recirculating pump, none of which would clear the frozen sewer. After his failed attempts with the improper equipment, he called me and said he couldn't get it open but knew somebody who could. I said, "did you use a Water Jetter," he said no but he can usually get it open. So there goes an hour and a half wasted that he billed me for. Colin called another plumber who showed up 45 minutes later while Colin waited outside unnecessarily doing nothing also included in his bill. Not only that he stayed the entire next 3 hours while the other plumber with the proper equipment, a Water Jetter, did all the work clearing the sewer line. Remember this is all on video. During those 3 hours Colin did nothing and only chatted with the other plumber while leaning against my water heater. Colin did not need to be there as the other plumbing company confirmed that this was a one-man job for a person with the Water Jetter. Colin sent his bill for 6 hours at $290 an hour and on top of that he added $150 for "Chlorinate piping and drains" When asked about "chlorinate piping" he only could explain it as flushing the toilet several times. Apparently flushing the toilet wasn't included in his $290 an hour. I called him upon returning home and asked him why he said he had a Water Jetter when he didn't, and he again said he did, and it was the recirculating pump he used. Apparently, he doesn't know the difference! Another negative about Colin, if a plumber doesn't know what equipment he is using, is a big red flag. He was very rude on the phone especially after he realized he was caught red-handed in an act of a swindle recorded on video. Being he obviously has a pattern of scamming people, including older people and widows, overinflating his bills, adding labor, he did not perform we also will report him to the MN Department of Labor and the Wisconsin Department of Labor and Professional Services. When questioned about the bill all he said was "will you didn't pay it". He thought because we didn't fall for his swindling acts, we wouldn't follow up. We are to protect the public. One more thing, Colin's bill was $1890 and the plumber that actually did the work and provided all the necessary equipment, his bill was $723.

    Gordy's Pump Service - welldrilling - Updated July 2026

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