Came in to get my eyebrows waxed and the workers are literally not even working. I'm in a rush. I…read morehave to go upstate it's ridiculous and there was another woman waiting as well as myself so I just left definitely not coming back here again absolutely absurd

Quick and friendly service! I was impressed. The ladies that work there are very nice and sweet…read more They are attentive and listen to you. They give you exactly what you want. Normally I don't trust anyone with my eyebrows but the lady did a fantastic job. The prices were also very fair. It's your classic Indian salon with great service. Definitely recommend!

Rio Wax Center now offers facials!…read more I recently treated myself to a much-needed facial, and the experience was incredible. Not only was it deeply relaxing, but my skin feels cleaner, smoother, and more refreshed than ever. My face has a healthy glow, and I can truly see and feel the difference. If you're looking to rejuvenate your skin and enjoy some well-deserved self-care, I highly recommend booking a facial at Rio Wax Center!

Excellent service.clean place.very pleasant customer service.was very comfortable during the…read moreservice.

I had such a pleasant experience at this European Wax center. Nellie and Val were extremely…read morewelcoming and nice at the reception counter. They broke down the payment plan for me and even asked exactly which dates I wanted to pay and were considerate of expenses during the holiday season. I rolled out of bed and came into this establishment and often times when you're not put together people tend to treat you less than, but they treated me even better. Also my wax specialist Albina was so professional and gave me such great advice on cleaning up my ingrown. She was so kind, started conversations, made me feel so comfortable and cared for. Loved this experience, thankyou again ladies!

I wish I can give negative reviews. Extremely disappointing experience at this location, especially…read morethe manager Talesha. After 5 years as a customer, this is how it ended. I had a confirmed reservation under a 24-hour window, received a text at 1:35pm the day before stating my appointment was confirmed (no reply requested), then a separate store-sent text at 5:10pm asking for a YES/NO reply within a few hours. I missed that second text and my appointment was cancelled the next morning with a 50% cancellation fee charged -- despite already having a confirmed reservation. When I went in to discuss this with the manager, Talesha, her explanation was that the first text is an automated corporate message and the second is a separate store confirmation, and that since I've received these texts for years and it's all logged in their system, missing one was my fault. But by her own policy, this second confirmation request came less than 24 hours before my appointment -- so was I supposed to sit by my phone waiting to reply the moment it came in, knowing I'd already be inside the no-cancellation window regardless? That's not a reasonable expectation, and it doesn't match what actually happened on 2/27, when I only received the automated message with no store confirmation text at all, and wasn't charged. She also told me that even if I opt out of texts, they would force me back into opt-in so they could enforce this policy on me. I have texted STOP in the past and it confirmed I was opted out -- so either that was false, or they're overriding customers' opt-out status without telling them. Either way, that's a serious problem. When I asked for this to be looked into and showed her the message timeline on my phone, she called me rude and tried to end the conversation. Meanwhile, two staff members and herself at the front desk were loudly talking and laughing while I was trying to receive my service. Completely unprofessional. I've seen some bad reviews here, not sure why she's still there when so many customers experience her bad services and attitude.

Came in for a womb boom Massage with Nikki. It was amazing. Womb massage is a gentle, external…read moreabdominal and pelvic massage that supports circulation, relaxation, and pelvic balance. It focuses on releasing tension in the muscles, fascia, and ligaments surrounding the uterus. The vibe at the salon is so welcoming all the girls are super sweet

I came in at 2:38 stood at the front desk and the representative behind the desk didn't acknowledge…read moreme after a few minutes. I asked is this where I should check in and she seemed bewildered by my question. She asked if I have an appointment and I said yes. She said Safie was getting the room ready. After 5 additional minutes passes I asked does Safie know I'm here? She asked another lady who works there and she said oh she has someone else in the room. The receptionist asked oh two people came in at the same time. I was just a bit taken back because the communication for a client was non existent - no greeting, no explanation of check in just no acknowledgment. When Safie did come out she said you can go to the room in the back and get undressed again no greeting. The room was on the smaller side and I didn't see any place to hang my clothing. I waited for an additional 5 minutes for Safie to come to the room. When she came the she asked if I was getting a Brazilian which I responded yes, and she said I gave you time to undress and I indicated I couldn't locate a place to hang my clothing. She closed the door and showed me the hook on the back door. I would have never thought to look there as the door was open when I came to the room. Someone should have given me instructions want me to the wrong as it was my first time in that location. Safie, services were good but a bit rough and I've been sugaring for 10 years. I visited this business in its old location and had a better experience before they moved here.

Came here to get my brows threaded and you can tell she's a professional!!…read more Would easily come here again if I'm in the area

The best for eyebrows and waxing! Both ladies get it right everytime. Affordable and quick, I would…read moredefinitely recommend to come by and support them.

I've been going to this location for a number of years. My old waxed here was Chantal who is no…read morelonger at this location, and now I go to Marina who is amazing. Marina will make you feel comfortable and she is so kind. If you're unsure or nervous, she's your girl. She'll have you walking out of here feeling confident and will walk you through your services!

I should've written this review ages ago, but hey--better late than never! Mila is absolutely…read moreamazing. Feel completely comfortable with her. She talks you through the wax which serves as a great distraction. Mila rocks!

I still come here faithfully to do my eyelashes, eyebrows and lip by Sam…read more SHE IS THE BEST! I was just here last Wednesday and will be back this Friday for some touchups for the first weekend of Summer 2024. I would definitely call ahead first if you want to be in and out as the wait is insane!

Went today for eyebrow lamination and tinting, and eyelash lift. I think the eyelash lift came out…read moregood, looks like a natural light layer of mascara applied. I will be doing this service again. The eyebrow lamination/tinting... will not be doing this again. It seems like a waste of money. The shape of my eyebrows is not great, I don't really think they look fuller, and yes they look a bit darker, but i feel like it only highlights the gaps of missing hair even more. First and last time doing eyebrow lamination or tinting. You can't really see in the photos, but one eyebrow is definitely thinner than the other. I hope they can grow out fast so I can repair the damage.

I went here for my first ever waxing appt and tried sugaring. My sugarista Kanchan was kind and…read moreefficient. The facilities were well maintained and had an adorable pink theme.

Amy it's wonderful, professional and perfectionist. Takes her time do give an extraordinary…read moreservice. Fully recommend Amy at Sugaring in Astoria.

Haven't had my brows touched in years. Always have been hesitant to go because my brows are sparse…read moreand I've always been afraid the esthetician will take off more than I want and leave me brow less. I trusted Yelp and booked an appointment online. Kristine immediately made me feel at ease, asked me about my expectations and patiently explained her process. Kristine made sure to draw a line around my natural brow line so that I can envision what she was going to do. She did a nice job of cleaning up my stray hairs by first waxing then tweezing closer to the brow. So glad I found her! I am very low maintenance and she definitely did not upsell. No pictures lol because I don't want to post MY brows...

Kristine is the best! Booking process is simple and her personality is amazing! She is super sweet…read moreand guides you through the whole process. I got my eyebrows waxed/shaped and tinted for the first time. I will definitely be returning.

I don't trust anyone with my brows except these guys. Every single person who works here always…read moreshapes mine up the way I like it without me having to say a word. The best part is no matter how many people there are in line at any point, they always take their time getting every hair and really giving you the attention you deserve. That is seriously something special.

I am very disappointed. I've been going to this salon for a year now, they've always been great…read more"when their boss is present". Today 01/11/2025 around evening I went to get my brows done & I like thread then decided to clean up upper lip & I requested waxing because I am allergic & very sensitive. They did not prep my face & started waxing then when I thought she was done she started threading I had to stop her but it was too late. She didn't bother to put anything after she's done, I paid & she said "tip" I was furious and wanted to leave so I gave $5. If you don't pay tip they talk in Hindi to each other about you & they don't know I can understand which happens all the time. I came home & my whole face is cut & my face had allergy reaction to that. I am very upset and disappointed.