GR and Brendan are absolutely wonderful! Transparent, honest, fair and keep all their promises. If there is an issue, no concern they will resolve the issue so that you are happy. Buying an automobile whether new or used is normally not fun, very stressful and usually something changes along with way, not with GR what you see is what you get. Bottom line if you find a car you like from GR buy it! read more

GR Auto Gallery - 2017 SL 550 Mercedes Benz - Used Car Dealers Near Me - Grand Rapids, Michigan

BUYER BEWARE - this is a completely shady operation that sells cars that are frankensteined together and will deceive you at every opportunity from condition, rust, parts, how it runs, etc. honestly, the positive reviews must be family members of the operation or paid parties. Chris, the salesman, is a sleazy conman and a hard avoid if you are looking for a 'classic.' you must be be crazy to do business with this crew especially sight unseen. the owner is another very untrustworthy individual as well. BUYER BEWARE read more

I purchased a 2000 Porsche Boxter from them long distance, so I had no chance to actually see and drive the car beforehand. All I had to go on was photos, description, and a video driving demo. The group I worked with in Grand Rapids were very professional and a pleasure to work with. John, Jonathan, and Nicole made the entire transaction very smooth and it was delivered right to my door without incident. The best part was that the car looked better in person then it did in the photos, and it drives and shifts so smoothly that it has made driving fun again. I could not be happier with the entire transaction. read more

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No dealer financing, slightly high pricing, and low trade in offers. Some clean cars, but definitely not a place that makes it "easy" unless you are a cash buyer perhaps. read more

Amazing team at GR Auto Gallery in Michigan. Easiest car buying process I have ever had. Their team got back to me right away. Answered all my questions. Was able to purchase securely through my bank and they are shipping the car, all within a week. Very professional company, highly recommend using them for your classic car needs! Thank you!!! JR read more

No issues with the transaction of purchasing the 92 GMC Typhoon from GR Auto Gallery. All went smoothly.... I did ask if could obtain maintenance records for the vehicle from previous owners. I was told an attempt was made to obtain maintenance records with no reply from the previous owner of the vehicle. I really needed the maintenance history to see what had been fixed / replaced / fluid changes, ect. I asked for a copy of all pictures of the vehicle that was posted on your website which showed all angles (top, bottom, sides)... none were provided for my own file, but none were provided.... SO, the sale of vehicle was no problem, but small requests were not followed up with. read more

I purchased a 2016 Jeep Wrangler from GR Auto Gallery recently and it was a pretty simple process. My sales person was professional and communicative when I had questions. He worked after the sale to find the set of spare keys and forwarded to me. I had a good experience overall. read more

I purchased a classic car online and worked with Chris Harty at the Traverse City location. The description matched the vehicle I received and I also got an inspection done to give me extra confidence with the purchase. Chris was very responsive and easy to work with. He handled the shipping as well which was flawless and I had the car delivered to my doorstep. He even got the car shipped enclosed when I paid for outside at no additional cost. I have seen the good, the bad and the ugly in this industry over the years. GR Auto went above and beyond in their service. I would definitely do business with GR Auto Gallery again. read more

they have 2 stars I wish i would have looked at this before i started a deal with them. They are dishonest, pad the bill as it goes...please be very careful with them. Owber included! They are rude disrespectful and unfortunatly everything you always heard about a used car salesman. read more

I purchased a 1964 Ford Thunderbird a month ago from GR Auto Gallery, and the experience was exceptionally smooth, thanks to sales manager Chris. The vehicle was shipped from Michigan to Washington State within two days of purchase, and I received it, along with all the paperwork detailing the work done, within a week. All necessary title documents were provided, and the transfer process was hassle-free. First time buying a vehicle that was not seen in person but there were a plethora of videos and photos noting the vehicle on their website, Chris also answered all the questions I had and was up front with any mechanical issues. The vehicle is beautiful in my book! Love taking her out just in time for summer! I am extremely satisfied with my purchase and would definitely deal with GR Auto Gallery again. Highly recommend! read more

GR Auto Gallery - My 1964 Ford Thunderbird ‍ - Used Car Dealers Near Me - Grand Rapids, Michigan

Stay away from GRAuto Gallery !! Criminal dishonest car firm. Stay away!! Grauto sold me complitely rusted 914 without a word prior sale. CRIMINAL COMPANY !! read more

Great staff, excellent service. You want it,, they have it ! Super happy with my ZR1 !!! read more

scammer alert. they took the deposit and stop answering my calls. I had to file a lawsuit to get my money back. Chris harty is the real scammer read more

Buyer Beware!!!!!!! This post comes with much heartache and sadness of what I've had to experience with GR auto gallery. To start, I live on the west coast and was eagerly wanting to change up my 2016 Chevy Silverado. After countless days and hours of searching, I found what I thought was the creme de la creme of Ford OBS. It was a two toned blue 1993 Ford F250. From the pictures, this truck looked like the full package. Description from gr auto gallery was how clean this truck was. Little did I know, I was about to embark on a truck that had the most rust, most engine problems, and exhaust issues that I've ever seen on a single vehicle. Steve, when you talk to him is a great sales person. He can sell that's for sure. What he sells Is a a bunch of junk in my case. I took possession of my new truck and took it to my trusty mechanic. The check on my vehicle was not a good one. The entire undercarriage of this vehicle was entirely rusted out, the shocks were completely rusted through, brakes completely rusted out, the muffler smoked after driving 13 miles to work due to the large amounts of black undercoat spray, sprayed on every component underneath to hide and mask the true horror of rust and corrosion. The dash lights also were non op and failed to work, which if operable would have shown the true amount of problems this truck really had under the hood. Vacuum lines and other ports on the engine were plugged or disconnected and when I attempted to get it smogged failed miserably. I say this today to not buy from this company and waste the money I wasted here. Make sure to do your own checking before putting your hard earned money into a vehicle like I did. This is a lesson learned. I am so ashamed of this company and don't know how GR auto gallery stays in business. I will be taking this matter to the better business bureau. read more

Nice people to work with. Very fast and honest. You can believe what they say. Shipping went well.

THESE GUYS ARE LIARS! We were interested in purchasing a car from the auto gallery. Jared re[presented the car as "everything working correctly". as we live in florida, we had the car taken to gr motorcar for inspection( great people). found ac didnt work, radio dint work, oil leaks master cylinder problems and suspension issues. Jared then went on to say that GR Motorcars were liars and i shouldn't have the car repaired there. we bought the car, had it repaired, and the chris, an owner, accused me of not signing the paperwork which was a lie and then said if i dint change the corrections to the paperwork, they would report the car stolen. We now have to get our atttorney's involved to get the title from them read more

Absolutely wouldn't do business with them. I had a vehicle there & they wouldn't sell it for the price someone offered. They told me they can't only make $1,000 on a vehicle WTH. I also talked to a salesman named John and he had me send him information on 2 vehicles that I was looking to wholesale. He didn't contact me back and when I finally tracked him down he asked me prices which I sent. Then, he didn't respond back. If you care about your vehicle don't take it here! The cars are so tightly packed in there you can barely walk in between them without rubbing up against them. They let tire kickers off the street walk around and can touch all the cars including children. If you want a much more professional experience take your expensive property to Garage Kept! read more

I purchased a car @ GC Auto Gallery based on their dedication, sincerity and "going that extra mile" in assisting me. If first impressions mean anything, they sold me from the very first negotiations over the telephone. I live in Boynton Beach Fl (1141 miles away) and they are making sure all items we asked about they are taking care of it for me. Jerrod & Chris are super people... Stumeister, Boynton Beach Fl read more

My experience with GR Auto Gallery was wonderful ! Steve was so responsive to my questions and always returned my phone calls and text messages Steve is very personable and a very nice young man. He worked with me and the seller to come to a price agreement. Had great experience and would purchase again from Steve, if you want to purchase a vehicle look no further call and ask for Steve, he will treat you right and take car of all your concerns. So much appreciated this young man and all his work to help me achieve my dream car. Thank you again young man for making this a great experience. read more

poorest sales interface with client they had zero information on the car and wouldn't seek any answer Laura especially had NO interest assisting said she needed "to guage my interest"before assisting me read more

They are money grabbers who will say anything to sell a car. Completely low integrity individuals. Degenerates. Lied about everything, left out extremely valuable information on what the car had/needed. Took advantage of me and my lack of knowledge on cars. Low life's. WOULD HIGHLY RECOMMEND STAYING AWAY FROM THEM IF YOY VALUE QUALITY AND TRUTH. read more

Gr is an amazing dealer. chris and his team always do everything they say and more. Gr is the classic car dealer that I trust and am always pleased with whatever they promise. I have bought a few cars from them, and they also sold one I no longer wanted. The results are always above my expectations. Thank you GR. read more

Definitely would give this place a 5 star rating. I have worked with them on multiple occasions. They always provide quality customer service. With the amount of times I've done work with them i wouldn't wanna go anywhere else! I recommend them for all you needs! John helped me on every step of the process! read more

Excellent customer service, none of the typical "car salesman" vibes. Feels like you are chatting with an old friend, I even met the owner and didn't even realize it until I saw his picture on the wall! Helped my father purchase a vehicle and the transaction was smooth. Also, just a great place just go for an afternoon and check out the cars! read more

I just got my title in the mail as promised less than two weeks after receiving my 1986 Buick Gran National, which is one of the reasons for my positive review. My experience with GR Auto Gallery was excellent. My salesperson Laura was very nice, helpful and professional. All questions were answered, and she went the extra mile to walk out to the show room to take a few additional photos that I requested. The shipping department was on the ball. My vehicle got to me safely and at a reasonable price. Most importantly, the car arrived exactly as described, beautiful car. John the owner was responsive when I texted him about my temporary plate, and solved the issue quickly. I would buy from this company again. Thank you GR Auto Gallery. read more

I live in Miami, purchased a 1980 International Scout II over the internet from GR Auto Gallery, Grand Rapids location. Several pictures and video posted. Keegan Eckert, salesman (no longer with the company), was courteous. Or was he? I had only 2 main concerns. 1) Is there rust? Pictures or video didn't show it. 2) Are there any leaks? I emailed and called Keegan several times to reassure me there was no rust. I was going to send an independent inspection company, but Keegan told me "trust me, there's no rust". Against my better judgement (and I guess the excitement of getting the car) I didn't order the inspection. I wanted to do some upgrades to the car, but definitely didn't want rust. I received the car a few days later, it was obvious from unloading the car, there were leaks. Now this was the least of my concerns, since I was going to do a lot of work in the car, I just didn't want to stain my garage while I took it to the mechanic. Then... surprise. I had to replace the WHOLE floor with new metal sheet. Everything from the metal stripe mid way through the doors down was rusted and had to be replaced. Carpet was installed and some other things were done to hide the rust. No way they could've shown on 1,000 pictures had they taken that many. If anyone had touched the bottom, it would've yielded and poked a hole through it with minor force. I spent $6,000 and 3 months of work to custom-replace the floor, you can't buy these anywhere, have to be custom-made. I emailed the owner, who very "graciously" offered $500 "towards the expense and trouble". At this point, I don't care about his offer, I just want to make people aware about this company. He claims they sell 75 cars a month, which would definitely make them specialists. By not disclosing the rust, which was my main concern, it makes them dishonest, deceiving and in my book, crooks. I'm hoping out-of-state buyers read my review and at the very least, hire an independent inspection company before buying anything from them. It's worth the investment. Hiring an inspection company would expose these crooks that take advantage of people. read more

This is a difficult review, but needed to warn others. I have bought multiple cars from the GR auto gallery, but my most recent purchase will be my last. Rude and unprofessional, which is unfortunate because my first experience was great, which is why I went back. They seem to value only money not long term clients, and that is fine with me I will be buying my next super car somewhere else. read more

We purchased an 1982 Jeep CJ7 represented with beautiful pictures and salesman platitudes. GR booked a shipper to Florida. The car arrived promptly but didn't run. We took it to a repair shop which found: 1) the engine had virtually no compression. 2) the radiator would not hold pressure due to a leak. 3) the steering gear was warn as well as tie rod end. 4) the frame was bent causing difficult steering. 5) the brakes were worn out. 6) the transmission would not stay in 2nd gear. 7) there was an area in the floor pan that was rusted through and just painted over. 8) the tires were peeling from dry rot. Since the purchase we have spent much more than the vehicle is worth just to be able to drive it on the road. read more

They don't check the cars thoroughly before they sell them to ya folks. Also, insanely overpriced vehicles (even when comparing to the typical high market trends happening right now), especially considering the fact that GR Auto Gallery does not have a mechanic on staff to check the cars, nor do they take them for test drives. I called asking about info on the state of a vehicle and I did receive some information (Laura said she ran a magnet across the bottom of the vehicle for rust), but beyond that many of the responses I got were the equivalent to a verbal shrug i.e. they truly don't know if the vehicle will fall apart immediately or not. It looks like some people had a good experience here, but the bad reviews on this place are BAD. Not worth risking thousands of dollars here in my opinion. Just a reminder that these cars are not checked in-depth or tested before sale. read more

There should be a truth in advertising rule for places like this. It's difficult to tell if there was anything accurate in their description. read more

I went with GR Auto Gallery on a recommendation of a friend. I had an antique car that I wanted to sell. When the car was dropped off, there were a couple of issues that needed to be fixed. Nothing big. I asked for a knob to be put on, and the spare tire mounted properly. After the car was there for slightly over a year, I was requested to pull the car from their inventory. It wasn't selling. Okay. Just before I was to pick-up the car, I was told that it was running poorly, and the battery would not hold a charge. I thought maybe I should arrange for a tow. Good thing I did. The battery was dead, and the car would never have started. Not only that, but I found the knob had never been installed, and the spare tire was never mounted properly in the trunk. read more

Tried buying a 2012 Mustang 5.0 recently. Laura pointed at the car and walked away. Not only was it the wrong car she just walked away. Apparently, sticking around to answer questions is not part of the process! read more

Fraud Frankenstein gas tank patch on nice 280z - gas leaks splashes - car delivered after 5 weeks of complaints and gM extortion for extra money after the sale for the prepaid covered transport. Car left in driveway without notice by non-English speaking drive who demanded my wife sign for vehicle. Title much later delayed inspection- brakes locked, clutch fluid dry and gaping 12x12 hole on gas tank. GM Brendan stated in writing vehicle had no safe issues or concerns. Car will not be drivable for months due to difficulties finding tank in us. Tank was so butcher up by GRAG that unacceptable as core for zsource. Dealership states they will not obtain replacement fuel tank or cover replacement. Gasoline vapors and leak could cause explosion- these car abusers don't care for their cars and could care less if they caused injury or death buyer be ware- do not purchase from here- walk away- their license should be revoked. Brendan why do you not take care of this- your actions are criminal. You cannot sell a car like this. Fix it find me a replacement or hide from past customers that you harmed. You need to send me a replacement tank and pay for the removal and installation of a road worthy fuel tank.This vehicle couldn't be any more dangerous read more

GR Auto Gallery - 12 x 12 hole in the gas tank dealer hid from me and refused to pay for a new gas tank. I bought a new one, brakes, clutch fraud! - Used Car Dealers Near Me - Grand Rapids, Michigan

Email the company about a car that I've been looking for for a long time now and got a quick response from Doug. We exchanged a few emails about the car for sale (Camaro Z28) condition, price, etc. My next email was me trying to come look at it (I'm in Chicago and they're in Detroit) he responds with the car has been sold, I was devastated seeing that I've been searching for this particular Camaro forever now, wish I got a warning that someone else was interested but oh well. So the next day Doug emails me saying the deal didn't go through and if I was still interested. YES, you could see the excitement on my face from a mile away and this time I was going to jump on this, forget driving 5 hours away to see it because I KNOW I want it so after a few emails we agree on a price and shipping charge. I asked him what's my next step and how do we move forward with the deal, I got no response that day. So after a day of biting my nails the anticipation was killing me, I emailed him asking if he got my message yesterday and his response was "we have sold the car, a kid came in with a trade that we wanted" I've been waiting years to find this car in this condition and that had everything I was looking for as far as upgrades and they sell it to some kid because they wanted his damn trade in. First come first served doesn't apply with this company, I learned this TWICE! After giving him a piece of my mind he tells me thanks for understanding which was the complete opposite because i didn't/couldn't understand how they could do this to a ready to buy customer with no warning shot what so ever. I'm 40 years old and I hope I got another ten years of waiting to find my dream car. P.S. If anyone is interested in seeing the emails let me know. read more

GR Auto Gallery - Used Car Dealers Near Me - Grand Rapids, Michigan

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I brought my car here in May. You do not need to keep insurance on it while they have it which is great. You pay a fee of around $300 (I can't remember exactly how much) which covers a ton of pictures plus a video and then they post it on all the major online car sites. It took a little over 3 months and I agreed to drop the price a couple times but in the end I got what I needed to get. It was a painless experience- selling a high performance car is a pain because many people just want to take it for a drive and aren't really interested in buying. This is the way to go and we plan on doing it again for another one of our classics. read more

If I could give GR Auto Gallery in Michigan a no star review I would. Drove hours, told the salesman when we would be there and had to wait over an hour for him. Car not ready, they had to work to get it started. Went to our local license branch and they did not provide sufficient paperwork to process the title and registration. So we cannot title or license until GR Auto Gallery in Michigan provides the proper documents and we cannot drive it with no plates. GR Auto collected sales tax, however, I live in Indiana and our BMV says they have to transfer the title to them since they collected sales tax. Oh but GR Auto will not transfer the title to themselves because they are an auto broker. So I guess we will probably have to pay sales tax again and leave out their paperwork and only use the sellers title with GR's POA paperwork (that they failed to mail to us). This should have been a great experience and they have been awful. read more

I Life in Germany. I bought a car from the company GRautogallery. It was advertised: "The interior is in very good condition. This is a great driving vehicle that presents itself exceptionally well inside and out. " It arrived with me and was already announced by the company, which carried out the transport, as "does not work". He did not start either. A tire was flat and the coat had big cracks. Of the four doors, only two could be opened from the outside. The radiator had such a large hole that the coolant flows out. Not just dripping. This error can not be explained, because I got these things in mails and phone calls called in very good condition. On the question of whether I can help me with the repair of the unspecified damages financially, came only a no. In your company, the car was great. However, the transport company only transported the car and did not drive it. So buy only cars that you have seen and driven. Because on all other commitments of the company is reliable. The seller was Shaun. read more

Sold a classic vehicle with title issues. Had to work the problem up to Jeff, the "owner" who has been worthless in the process. Poor communication, very defensive if you say something not in his favor, and very condescending forgetting that a customer can very well be a return customer or equally if not more as "important" or "wealthy" or "busy" as him. read more

recently sold our 1977 Cadillac Seville. We were treated very fairly and professionally. I will by my next vehicle from them. They know what they are doing. read more

I was really interested in a truck these guys had for sale and the web site listed a few new things that were done to the truck as well as this line "It functions well and goes down the road as it should". The frame and body really looked great except for multiple scratches that couldn't be seen in the pictures. When I took it for a test drive, I couldn't get it into 1st gear without grinding the gears, the truck was very loose, it pulled very hard to the left on breaking, it was really loud in first gear from the transmission, one of the 4x4 hubs would not lock, and there was a pressure leak sound coming from the engine area. I was really bumming as I thought I found the truck I have been looking for, but really concerned about how the site was worded around the condition vs. what the truck actual was like on the road. I would recommend highly using a professional inspector to be safe, I found the best one in the area to be http://www.michiganais.com read more