I've been doing business with Matt, Jennifer and Eddie for almost 10 years. Just bought my 4th…read moretruck from them today. You couldn't ask for a better group of people!

I am on my third car from Matt's. While you always have to do your due diligence when purchasing a…read moreused vehicle, especially one that finances it in house, these guys are at the top of the list. The owner told me specifically that if I keep current on my payments, I will always have a vehicle to drive. I've had some mechanical issues here and there, and they have always been very accommodating to repair and help me work out payment options. They even helped me fix a car that I didn't buy from them because they value good customers. If you're in a situation where a finance company will not touch you, these guys should be your first and only option.

Called carvana to make sure I had all the paperwork in order before I drove 4 hours to sell my car…read more Two people from the call center said I had everything. I get here "oh we can't buy your car, sometimes the people in the call center don't know" THEN WHY EVEN LET THEM GIVE US THAT INFO! All bullshit

This place runs like a well oiled machine! Apparently they were short handed last night but…read moreeveryone was buzzing around with a sense of purpose and getting stuff done! I had a vehicle transferred from Tulsa, OK to this store since it was closest to my house. It is smaller than most the other CarMax locations that I have been to but all the people were super nice and helpful! Beyond the statement that I would buy from here again I just about refuse to buy a used car from anywhere other than CarMax if I can help it.

Customer service and honesty !!! If you are looking for a…read moregood functioning vehicle AVOID this place at all cost. It truly isn't worth the headache. After having the car for a year the AC went out in hot ass June on top of the Radio going out. Also, after a year I had to replace four new tires. And only having the car for a short period of time the engine light popped on and the car makes a horrible noise. So, if you care about your safety and want to put your money towards something completely worth it I'd stay the heck away from these guys !!!!!

Vince at the Denton store was awesome. Worked with me and answered every one of my million…read morequestions. Everyone else kept telling me no to a car because I already had one or were asking an outrageous amount for a down payment. Neighborhood got me into a 2018 with the down payment and monthly payments I could afford. I will be back.

I bought a 2008 Acura MDX a few months ago. I wanted to ensure the AC was working efficiently…read morebefore the 100° TX heat sets in. I took it to these guys and got a diagnostic performed for only $50. My vehicle needed a new serpentine belt and a can of Freon. They recommended keeping an eye on the compressor and I will eventually return for that repair. They were quick and I was out the door at $230. Richard and Erick were friendly and provided outstanding customer service. Highly recommended!

Yelp response was quick. Richard was very friendly. The service was very quick, and the price was…read morebetter than other shops. Will come back for other maintenance needs !

I picked my new car up and I can't get this smile off my face!!…read moreI went by there to see what they could do if anything because I had been told so many things and then let down by other dealerships. I was met by Valdez almost immediately. I told him my situation and he said ok let's go chat with my manager. So we Walked in and was met with smiles and just the nicest people ever. I once again told them my situation and I was asked" what car do you like?" I told Dan what one and we talked some more, I looked at the inside and loved it and then Dan said " have you driven it?" I had not he said he wanted to make sure I really liked it before anything was to change hands. ( and of course I LOVE IT) I explained I can't get the full down payment right then. He then explained the Step Program, Let me tell you I was so excited, it helped me so much, that they were willing to work with me, when others wouldn't . I never felt like I was being talked at rather I was talked to like what I wanted mattered. Honestly you don't find that anymore in dealership. Thank you guys for being honest, and freaking awesome!! Yall made this girl's early birthday gift one of the best!!!! Anyone needing a car get yourselves down to see these guys you won't regret it!!!!

From the owner: Our specialty is our Buy Here Pay Here program. We finance the person, not their past credit! Let…read more us help you build your future credit!

I requested a certain type of truck from Xavier. He told me not to worry about it because he would…read morefind it. It only took him less than a day! Here I am with my dream truck. Thank you Xavier for providing the best experience each time we meet up for a deal. If you're looking for your ideal vehicle don't hesitate and reach out to him.

I don't usually leave reviews, but after multiple experiences with this dealership's service…read moredepartment, I feel obligated to warn others. A few months ago, I brought my 2022 Raptor in for The Works service package. After getting home, I noticed part of my splash shield had been left off during the oil change. I called the dealership, and they asked me to come back. When I arrived, they couldn't locate the missing piece and told me they would order a replacement. A few days later, they called to let me know the part had arrived. I told them I wouldn't be able to bring the truck back for a few days, and when I finally did, I explained the entire situation to the service advisor. He seemed confused at first, but eventually told me he had figured everything out and that they'd take care of it. I waited in the lobby for two hours. When the advisor came to get me, he said my truck was ready. Given my previous experience, I decided to verify the repair before leaving. To my surprise, the splash shield was still missing. I had just spent two hours waiting for absolutely nothing to be done, yet I was told the repair had been completed. That completely destroyed my confidence in the service department. Fast forward to today. I had no choice but to return for another The Works service since there aren't many Ford dealerships in my area. Before handing over my keys, I explained what had happened during my previous visit and emphasized that I simply wanted the work done correctly. The service advisor assured me everything would be handled properly. A few hours later, I received a call informing me that the technician had forgotten to put my wheel lock key back in my truck. At this point, it's no longer an isolated mistake, it's a pattern of carelessness and a lack of quality control. When customers are paying to have their vehicles serviced, they should be able to trust that basic procedures are followed and that their vehicle is returned complete. The service advisors have generally been polite, but the repeated mistakes and apparent lack of oversight reflect poorly on the leadership of the service department. Based on my experiences, management needs to take a much more active role in ensuring work is completed correctly before vehicles are returned to customers.

Warning don't go to this dealer no good and no speak when you need to help from this dealer…read more.. again warning this not a good choice period

Went to buy a car from them. They were very polite until i needed something on the car. I noticed…read morewhile i was driving that the roof of the car was soaking wet. They then told me it would be two days for them to replace the sunroof which was supposed to be the cause of the leak. A week later i still have not recieved a car. They then called me and told me it wouldnt pass inspection so they couldnt sell the car to me. It was a week and a half later when i could have just bought a car some where else if they had not tried to lie and be upfront with me. Crooks the whole lot of them. They got very angry when i confronted them and started yelling at me. I wouldnt send anyone to this place to buy a car :(