Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

Lifetime warranty on a wrap kicked in after a really bad winter. No worries, Drew and his Son…read morebrought me in and fixed it up even better than it was before! Great team there.

Very overdue review, but well deserved! After my son's car was stolen, we came here to have an…read moreaftermarket alarm system installed--and I am SO glad we did. The owner and his son were absolutely amazing and took incredible care of my son every step of the way. After the alarm was installed, they recommended adding the Drone system for extra security. My son didn't hesitate, and it gave him total peace of mind. The customer service was truly outstanding--friendly, knowledgeable, and genuinely caring. I can't say enough great things about this family-owned and operated business. They went above and beyond and did an exceptional job. Highly, highly recommend!

Worst they fixed my Mercedes and they loosened some stuff more so that I can come back so that they…read morecan make more money off me ridiculous but I would never recommend you to come there don't ever waste your time or money they will scam you

Great Repair shop My jeep was severely damaged after my…read moreaccident and I brought it over there. They repaired it promptly and it was easy to work with them during the process. They fix all the issues and were understanding. David Kwekam

Quality control is lacking. The cost was paid by insurance company. However, I had to pay…read moredeductable.

I was in a fender bender last month and chose this location to bring my car for repairs. I went…read morethrough my Geico insurance. It was close to the 4th of July holiday, so it was slow here. They did an estimate and was initially told the work would take a few days. It ended up taking almost two weeks. Yes, I kid you not. How inconvenient and annoying! Nobody kept me updated on the status. I needed a rental - they work with Enterprise on that. I had to keep calling and checking on the status of my vehicle and then calling Enterprise to extend the rental vehicle. When I called here, I felt like I was bothering them! My car looked fine after the repairs, but it was just the back and forth and it really should not have taken that long. There are plenty of other shops around. I would suggest checking them out if you need!

Great body shop. I highly recommend. They were fast, detailed and did an amazing job on the full…read morepaint job of my 83 Toyota truck.

From the owner: collision repairs, auto body and painting, we work for any…read moreinsurance company

I'd rate Diamond Auto Body 4.5 out of 5. They definitely do great work here. My insurance…read morerecommended this place as a result of car being hit while parked. Staff - Staff is prompt and friendly. I definitely appreciated Monica, she's super friendly, professional, and easygoing. Service - They actually finished my car earlier than expected and did an amazing job. I actually returned my rental the same day because they were done early (FYI I do NOT recommend the Enterprise down the street). The work Diamond Auto Body did for my car looks superb and they even clean and vacuum your car before they return it to you. Covid Measures - The only reason I rate it 4.5/5 because they seem just a little lax on their covid policy. Everyone I spoke to including the inspection person all wore masks, but some folks around the office didn't wear a mask or didn't wear their masks properly. I didn't see temperature checks or sanitizing between customers, but that may be related to staff only and customer car repairs. Also, social distancing was a bit hard with the small space in the office. However, I'll repeat, whomever we dealt with and spoke to always wore masks around us. Nonetheless, I highly recommend this place for great service and work! Thank you Diamond Auto Body!

Came in to get my rear bumper fixed after a minor auto accident, left with several key issues with…read moremy car afterwards. There is no coincidence that my AC & high beams stopped working after leaving Diamond Body as they were perfectly fine before I came, I never had any issues with my car until I left it in the care of Diamond Autobody. They will not even take accountability for the issue they caused directing me to go elsewhere instead of offering to fix the problems. Obviously somebody here is incompetent & caused wiring issues with my car but they don't want to be held liable, insisting that this issue came from the accident although I was driving the car for 2 weeks after my accident & it didn't have issues. WORST SERVICE!

I lease short term cars about 8 months to a year. This is my 5th time coming here. They always do a…read morequick and good job. I've had a ford Explorer, ford mustang, jeep wrangler, 25 4-runner, and now a 26 4-runner and tint always comes out nice! Recommend this place obviously or I would not come back 5 times.

During the pandemic, I purchased a classic van. It came without a stereo; the previous owner…read moreremoved it. I had a small budget for something temporary so I purchased a Pioneer unit on Amazon. Afterwards, I contacted Hot Tint in May 2022. They responded to me that day and told me to stop by the shop. I made an appointment for later that week. When I arrived, I asked them to install the unit and a backup camera. I can't recall how much time it took but it was done in a reasonable amount of time and I'm happy with their service. I called a few other shops around this time. A couple had other projects and couldn't get to me for a few months. A couple of others didn't want to touch the van because of its age, manufactured in 1989. Hot Tint was straight-forward. They said let them see what I have and they'll let me know if they could use what I had or needed something else. I appreciate that approach. I did have a couple of problems but they were responsive. While driving home, my radio rebooted twice. The cable came loose so they told me to return to the shop so that they could fix it. The second is my clock resets to 12:00 every time the vehicle is restarted. They told me to bring it by so that they can fix it but I haven't. I'm rarely on the screen to see the time and just had other priorities. I mention these items to show that they were responsive and willing to troubleshoot the problem. I rate them high also because there are many mechanics and technicians who can work on a classic vehicle but refuse to do so. There are a handful like Hot Tint that jumps right in and do the job. I'm finally ready to add an amp and subwoofer so I will be contacting them again soon.

I needed a new rear wiper blade, and went here because they install them, no extra charge…read more The guy who came out to do it was not familiar with that particular setup, finally had to look on Utube for a how to. And of course it wasn't as easy as it was on the web. Long story short, they went above and beyond on a small sale, and will be my go-to in the future

Wow!! The staff was super helpful, knowledgeable, and quick with the provided service. 10 of 10.read more