Dr. Gracie Ner is the best. Been coming to her for years and she is a doctor who genuinely cares about your health and safety. I highly recommend her. read more

Dr. Ner is AMAZING. My wife and I both go to her for our prescriptions for our glasses, which are more accurate than other doctors we have ever gone too. AND, although she does not promote her office as a fashion frame store, all of the frames she carries are very current and cool. (Her assistant suggests frames for my wife and I whenever we get new glasses there and every time they are AMAZING and receive frequent compliments :) read more

An optometrist in my neighborhood who is great?! Whoohoo! Very satisfied with the service and care I received from Dr. Ner and her staff. Dr. Ner has a friendly demeanor and explained the tests she was performing in an understandable manner. Her office manager was also great. She helped me pick out frames and was upfront with costs that would and would not be covered by my insurance. There was no sales pressure, and she gave me helpful input as to which frames suited my face. I will definitely return to Dr. Ner for my next eye exam. P.S. -- Her office moved a few doors down the street on Glendale Blvd. They are still located in Atwater Village. read more

Dr. Ner is an excellent Eye Doctor. My family and I have been going to her office for several years now for glasses and contacts lens. She has years of experience and knowledge. I would recommend her for all of your primary Eye Doctor for all of your vision needs. Ask for Mona and Wendy, her assistants. They definitely go out of their way to provide excellent customer service. They are great at assisting with choosing current eyeglass styles and recommendations on their large supply of eyeglasses, sunglasses and contact lenses. Dr. Ner and her staff are #1 in my book! Call to set up an appointment with Dr. Ner at 805-583-3028 read more

I went in for a eye infection and she ran tests and was very good at explaining my condition to me and the best method of treatment. She is very kind and sweet too. Reasonably priced. Cares about her patients. read more

I was a patient for the past 3 years going in for my contacta eye exam yearly. I never really had a serious problem until monday when i called to schedule an appointment. I called requesting the latest appointment possible the office manager/ receptionist was beyond rude. I was told they were not able to accommodate me to go in the mornings. I told her i was not able to go in the mornings i needed a late appointment. She said no then i told her in that case i didnt have a choice than to look for another office than can work with me. She had the nerve to tell me "Yes go somewhere else." I couldnt believe she had just told me that. Specially that I pay for the services not get them for free. I work in the medical field I we are always able to accommodate to patients schedule if we want to give good service. The 2 stars are for the doctor. Dr Gracie is a good doctor but unfortunately due to her staff i was pushed away. I loved the fact that the doctor was good and near my house. I would highly recommended Brand optometry its a drivable distance from dr gracies office. Thwy give great customer service and are able to accommodate to patients/customers needs read more

This place is awesome! I searched for a local optician in a good area that wasn't too trendy or Hollywoodish and I found Dr Gracie Ner's office. The great thing is that it's located on the fun side of Atwater Village on Glendale Blvd surrounded by all the super cool little restaurants and shops. When i was outside trying to find the place (because it's so narrow and cozy) i was a little shady about going in. But when i walked in they welcomed me with a warm greeting and endless smiles. The paperwork was easy and so was the eye exam. Dr Neri was cool as hell. She made sure everything was easy and explained every question and concern i had thoroughly (and was pretty cute if you don'y mind me saying). I felt comfortable, i felt homely. Isnt that the point of choosing the right optician? They looked at me and automatically knew what frame i would like, and looked good on me. They also knew what type of lens i would like. The counter person pulled out about 5 frames and said, "Marvin, i think these would look great on you...!" She was right. They fit great, they looked great, and now i cant wait till theyre done. The coolest thing is that when she was showing me the options of lenses and frames, she said, "You know what, your insurance covers these reaaally expensive lenses that shift dark during the day, and clear up during the day, the tint isnt totally clear but its up to you whether you like that or not, but if you were to buy these on your own, they'd be reaaaly expensive. You might aw well get them since theyre covered and free...!" so i chose'm. hahahahahha....! When i left. I left happy. I felt comfortable and i know that theyre going to be my primary optician from this point forward...!!!! Thank you Dr Neri you cute, smart and kind Optician you...!!! hahahahaha read more

Great Friendly Service! I picked this place first off because it was close . You've probably passed by this little place many times and never noticed it. The service is friendly and i got a full (all questions answered) eye exam. I also got a contact exam and received trial lenses. I took my own frames and in a couple of days got my glasses back and omg i could see again! Dr. Neri was very friendly and explained everything in an easy manner and i left feeling very satisfied. She is also a funny delightful lady who made me feel comfortable and at ease. The place itself is very comfy and homely. Its a great environment compared to the "factory" feeling of lenscrafters. When i left. I left happy. I felt comfortable and i know that i'll be back! read more

Having gone to an eye doctor's office in Glendale last year for my eye exam and contacts where the staff could not have been more indifferent, I was really hesitant to go to another one this year. But my glasses snapped in half, and I kind of had no choice. If you want to be comfortable, feel listened to, see how it's done right, have everything explained thoroughly to you, and be told all your potential eye options, you shoud go here. They're not kidding around in the quality department. So nice, the whole time. So patient, as I indecisively tried on 15 pairs of glasses over, and over - and over. It's in an unassuming little strip of stores in Atwater Village, and seriously, you will feel welcome. It's not a high fashionista hot spot where the walls glisten with gold and the clientele get high off of hearing their own voices. But it's a place where if you go once, you're likely to return. Because they're that nice. read more

Been going to Dr. Ner for the last 3 years. Great customer service and really kind staff. Louie is very nice! Added bonus is there huge selection of frames... read more

I went here over a year ago and thought everything went fine. I received a prescription for my contacts, opting to buy them elsewhere since even with insurance Costco was cheaper. Then last week I go to have my lenses on my glasses replaced since they were scratched, and am told by my insurance company that this optometrist billed me for contacts in March of this year. I'm shocked since 1) I went to this place in 2010 not 2011, and 2) never asked for them to order me contacts. Now my insurance company is arguing with them and I am stuck with scratched glasses. Do NOT go here! read more

I had recently posted a good review for this place, but I spoke too soon. I should have waited. I don't know where to begin. My experience left a sour taste in my mouth specially when I tried to reach the doctor to resolve it. I definitely will not return. read more

Dr. Ner is wonderful! She is so nice and so is her receptionist. I'm always a little nervous at a new doctor's office, however as soon as I entered the office her receptionist was very friendly and upbeat. I also appreciated her receptionist telling me the cost of my co-pays before the exam even began. Dr. Ner was extremely knowledgeable and explained every aspect of the exam, which I found comforting. She is an awesome neighborhood eye doctor and I will be seeing her for all my eye care needs from here on out! read more

Dr. Ner is the absolute sweetest! When looking for a VSP provider, they were the office nearest to my home. I called and made an appointment and was seen two days later. The visits was quick and did I mention Dr. Ner was soooo cute and sweet. I was in and out within 30 mins. So great. read more

I am very pleased with my experiences with Dr. Ner. The office may have a somewhat unassuming facade but the receptionist was welcoming and helpful. Most importantly, Dr. Ner takes care to explain everything carefully, answers all questions, and is kind and patient in her manner. She is knowledgeable as well as warm. The glasses I have gotten from the office have worked and fit very well. I recommend her highly! read more

I've been going here for the last 3 years and am finally fed up and moving on to a new optometrist. Actually my problem is not with the optometrist since i only see her for my exam, it's the receptionist/office manager that is the problem. Ordering glasses/contacts is always an ordeal. Her job is to check insurance to see what is covered and how much, but when I asked for a quote she told me she would call me to tell me... Waited about a week, no call. After calling a few times and hoping to get a response after leaving messages, which I never got, I decided to go in and speak to her in person and hopefully get a quote. As soon as I spoke to her she acted like I had never been there and hopped on the computer to check my insurance right then and there... Ummmm why couldn't she do this a week ago when I was here last? Finally I got a quote I agreed and she ordered them for me. I asked when I could pick them up she said Thursday/Friday he following week. I went in Friday of the following week only to be told that they weren't ready. So I asked when EXACTLY they would be ready and she said she would call me... After another week, no call from her. I decided to call and guess what she said they were ready... BUT WHY DIDNT SHE CALL TO TELL ME?! If I would have waited for her call goodness knows when I would have gotten my glasses. I finally went in to pick them up. Aside from the receptionist really lacking communication skills as well as customer service skills, I went in a few times on their scheduled business hours and they were closed. This is very frustrating to have to deal with on top of the run around I was getting from this place. Never again. Save yourself the headache and go somewhere else. They don't seem to need the business since they seem ok with treating their customers with no urgency. read more

I wanted to change from my neighborhood optometrist who was RIGHT across the street from me, because I thought some of the insurance billing was not right. I JUST saw Dr. Ner, and I have to say,...she is AMAZING! She has up to date equipment, and also lets you try out try out different kinds of contact lenses before she makes a decision on what might work best. She was SO thorough. I LOVE her!!! P.S. you might be able to see who my last optometrist was from looking up my yelp from them.. I don't like to leave bad reviews, but Dr. Ner. is SO much better!!! read more

Great optometry office! I have been Dr. Gracie's patient for a while and during every appointment I have left the office with a smile on my face. To begin with Dr. Gracie and her staff take their time to elaborate on everything that is necessary for the patient to know. Significantly they are not hesitant to answer any questions a patient might have ranging from health insurance, eye exam prices, contact lenses and etc... read more

Great yelp find! Dr Gracie Ner is an honest and helpful Optometrist! She doesn't just provide a service, she makes sure you understand what is going on...for me that's really important. read more

Still up there with the best of the best. I appreciate the small business atmosphere and genuine kindness I receive whenever I have reason to go to the office. Dr. Ner is awesome and there is no better service than Louie in the front office knowing the perfect frames for your face. Just continually the best on all fronts. read more

They are awesome here. Super professional helpful and kind. My eyes got exposed to something that causes a lot of discomfort and they really helped me. read more

Dr. Gracie saw me last minute before a vacation. I was trying to get contact lenses the day before i had to jump on a plane. She did the exam and obviously there was no chance of getting the contacts before i left, however, she did load me up with A LOT of samples to tide me over. Which was so awesome of her! read more

I have VSP insurance and was looking for a place for glasses for my husband. VSP online, recommended Costco so we went there. We were told he needed to make an appt. Okay, reasonable. Made and appt. for the week after. We came in 5 minutes late and then had to wait in line to talk to the receptionist (Corn or Corin). She told my husband that his missed his appt. and if he wanted to be seen he would have to be fitted in between patients. I asked, how long and she said about 2 hours, with this smirky attitude. Thank you Miss Corn for being such a btch. I went out to my vehicle and googled Optometrists in the area and found Dr. Gracie Ner and few blocks away. I called and made an appointment for the next day. From the time we walked in, we were graciously welcomed by her assistant. After my husband was seen, I asked if I could also be seen and since they had a cancelation, was seen right away. OMG, what service. Dr. Ner explains everything she is doing, will re-check with patience until it feels right. I thought I might have a detached retina and was worried, she checked and said that I just had floaters, and explained why. Dr. Ner has such a great personality and sense of humor, you feel like an old friend. No question you ask her is taken as stupid. She also told me I had dry eyes and explained that's why I got a film over my eyes. I went and bought an OTC lubricant, what a big difference. After my exam was done, her assistant helped me find frames for my glasses, making suggestions without being intrusive. I am so satisfied. So glad we were late for the Costco appointment, otherwise we would not have found this wonderful doctor and staff. read more

Highly recommend coming here. Dr. Gracie Ner is my go-to optometrist! Called 10 minutes before coming and she was able to see me right away. The store is very clean and the staff is very nice. Dr. Ner always explains what she is doing which is very helpful. She also gives me extra contact solution bottles and contacts to take home. Such nice people. read more

Dr. Net is attentive, approachable, and really knows her stuff. She took care of me at Simi Valley continental and I'm so glad to have met her. She treats her patients with kindness and understanding. Dr. Ner is a diamond in the rough....wish all doctors were like her. read more

The doctor is thorough, not rushed and explains the results clearly. I liked that. But do yourself a favor and go somewhere else for your glasses. They will be less expensive and will probably be fitted correctly. The office is very small and narrow. One wall is covered with a mirror that gives the illusion of the room being bigger and at the same time disorienting. The selection of frames is limited but generally they have something to cover the range from traditional to stylish/contemporary. Almost no prices are marked on the frames. The optician seems to have all the prices memorized. I found a pair of stylish designer frames I really liked and figured they were going to be expensive. With my insurance discount they were almost $500!! (A few weeks later saw the same frames at a shop by Beverly Center for $215). I can't help but wonder if I was overcharged for the stander, middle of the road frames I ended up picking. During the entire time the optician was assisting me she was on and off the phone on personal phone calls (I'm guessing she was speaking in Tagalog, I think). Picture this; the optician is only about 5'2" to 5'5". I'm 6'. We are standing facing each other (well sort of); she has the telephone in one hand pressed to her ear, talking away, a ruler in the other hand trying to do the fitting. She is having trouble getting the measurements, I bend down a little it make it easier for her but, she wants me to stand up. I suggested I could sit down (like every other optician has their clients do) to make it easier but she tells me she is done. Wow, that was fast. I have never had a fitting for glasses like that before. The optician tells me the new glasses will be ready in a week. After almost two weeks of not hearing anything I called and left a message to please call me. But I received no response. I continued to call about every 3 to 4 days thereafter, but still never got a response. I stopped by the office, several times, during regular business hours but it was always locked. Two and a half months later I called and the optician answers the phone, at last, and she asked me why I don't pick up my glasses?? She could have called me, or returned one of my many telephone messages, which she claims she never received. I picked up my new glasses. But after a couple weeks I kept having problems adjusting. I called and explained the problem. The optician tells me I need to come in for a re-exam. She asks when I could come in, I tell her I could come in the next day or day after - but she tells me the "doctor has an appointment on that day". Because the doctor only works part-time and only a couple days a week, it ended up I would need to wait two months to get a re-exam appointment. Plus, she informed me I have to pay for the re-exam - but the optician assured me she would bill the insurance company. I protested saying that didn't make sense since this was to verify the prescription is correct and a mistake had not been made. Needless to say she didn't like my protest. I took my prescription and new glasses to a different optician. The optician said the glasses were made according to the prescription but weren't fitted correctly. I never returned for a re-exam. I figured I should go to a different optometrist since I would have to pay for another exam. What a waste of time and money. read more

Long story short: go somewhere else. My husband went here last year for his exam and seemed satisfied, so I decided to give it a try this year. We just moved from NYC last year, where I loved my eye doctor. I have eye allergies, and having someone who is competent is very important to me. I mentioned to the Dr. that I have daily lenses and an prescription eye drop to control my allergies, which seems to be a combination that works well. She went through and checked my eyes, did a peripheral vision test, glaucoma test, and the normal reading test to check my prescription. I ordered two boxes of contacts, paid, and left and everything seemed fine. When I got home, I realized I forgot to make sure I got my eye drop prescription. I'll just get it when I pick up my contacts, right? Right?!?!? When I went today to pick up my contacts, and I asked about the prescription, I was told by the office manager several conflicting statements that got more and more absurd until I finally left. I was told that I would need a medical prescription, not an eye prescription. I was told that I should have my Dr. from NYC call my prescription in to a California pharmacy. I was told that my exam was for contacts, not for allergies and I would need a different appointment for that. When I mentioned that I had told the Dr. I had allergies during my appointment, doesn't it seem strange that allergies aren't considered part of a normal wellness/annual exam, I was met with quite a bit of attitude. I was told that since the prescription had been issued a year ago, my allergies should be cured by now. Because allergies are curable?! At this point I realized that I needed to leave and not come back. This place is not worth your time or money. read more

I found out about Dr Ner through my insurance. I figured it was a walking distance from my home and gave her a shot. I am 100% pleased with the service I received. Loui, the office manager, assisted me from the very first day that I called to book an appointment and she was able to verify my insurance prior to my appointment. No hidden costs! I have poor vision and Dr Ner took her time to do a detailed examination of my eyes. My contacts are comfortable for once. She is funny and professional. My eye contacts came within 3 business days. I have found my new optometrist. read more

DO YOU HAVE PROBLEM SEEING EYE TO EYE WITH YOUR EYE DOCTOR? Well, I am here to help you, Mr. Magoo! Check out, Gracie Ner, OD for any Optometry need. I went there, myself after my eyeglasses broke. Setting up, an appt. was very easy, and the paper work was done quickly. The eye doctor takes most insurances. Most dates are pretty open, so you can get it done, when you have the time. If you happen to miss your appt or show up late. Don't worry, they won't hound you like other places. Cough, Cough, Costco, Cough, Cough. You can reschedule it for another day, or come back in, in a later hour that day. Their schedule is from Tues & Thur: 10:00 am - 7:00 pm, Wed, Fri, and Sat 12:00 pm - 6:00 pm. Monday & Sunday- Closed. Honestly, I'm not 100% on their schedule, but I do remember coming to their office on a Monday, and earlier. It's always best to call in, first to make sure. I don't want to send you there, when they're not even open. If I do, I deserve 20 leashes for that. Sorry, I had to make another eye joke. Don't worry, these puns will get cornea and cornea. Anyways, once you get an appt. Dr. Grace Ner will sent you in her little office. It's full of machines, so it might be a bit claustrophobia. She was very careful with me. She explain in detail what each machines does. I felt like George La Forge in there. She even show me what the inside of my eye looks like. Surprising, I wasn't as blind as a bat as I thought I was. Still, don't hand me a bat, and ask me without my glasses to hit a piñata. You're taking your life in your own hand, there. I just glad, I didn't have to sit through the machine that blow air into your pupils. I hate that machine. She knew that, so she use eye drops, instead. Since, I haven't had an eye exam in a long time, I did nearly all the machines. The tests only took around 30 minutes max. It kinda went quick. She's pretty chatty, so you feel like time goes by. Once done, I had the choice to pick my eyeglasses frame. There isn't much selection, but her assistant did help explain what would work best. After feeling like Three Blind Mice, I finally got the ones, I wanted. Glasses frame range from cheap, easy to break, medium, really strong, and flexable to outrageous expensive high brand fancy types. Also, don't be afraid to haggle with them, as you might find yourself, getting a cheaper price. While, I could had gotten a cheaper price at let's say, Costco. The customer service there wouldn't be as good as here. Grace Ner is a bit pricey, but you can work with them on lowing the price down. The assistant was nice enough to break down my bill for my insurance so they know what cost, I paid for everything. Overall, I spent $354 for the eye exam, glass lens, and glass frames. A bit expensive, but like, I said before. Customer Service was better off here than anywhere else. Glass lens take about a week to be made. I found myself, getting my new eyeglasses on a Friday after ordering it on a Tuesday, I believe. So, hooray, I can now sit close to the television once more, and melt my eyes off. Honestly, don't do that. Here is some other faults of the place. One thing, when coming in, is to know that the office share the building with a dentist place. Don't go to the right of the door, because that isn't the right place. Their office is in the left side. Also, you might have to ring the bell, as they tend to be doing stuff. I had to somewhat turn into an Eye scream man to get them to come out and greet me. I find Grace Ner to be a really good place to get any eye relation issue done there. So keep an eye out for them if you ever find yourself at Atwater Village. read more

So happy I found her. She was great. Super thorough and explained everything. And really friendly. Receptionist was great too. Highly recommend! read more

Dr. Grace is amazing--so patient, knowlegeable and kind. I found her after switching from my last eye doctor who yelled at me when I didn't answer his questions "Which is better--lens 1 or lens 2? " fast enough. She diagnosed in me what all of my previous eye doctors had missed--that I had a focusing delay caused by a lazy eye. She was able to get accurate measures of that eye to create a starting point from which I could then answer her questions. Not only does she not yell at me like the previous doctor, but she answers all of my questions, and is not satisfied until I am satisfied--even if it means a follow up appointment. She is truly the BEST! read more