Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Quality service at a reasonable price. He always come through when I need timely service.read more

He figured out the wiring problem and got my car back on the street. This is my go-to mechanicread more

Jim, James and Zack are the upmost of professionals in their craft. I have had work needed on my…read more2004 Chevy and the results on this old truck each time have been amazing. Their attention to detail for a diagnosis is the best. All while caring enough to keep their cost to me in mind. Being on a disabled person's budget, that is key for me. Professional service done by highly trained automotive mechanics is all they offer in my opinion. If your looking top tier service on your automobile with out being strong armed at the cash register,  Byrds Auto is the place for you.  You won't regret it.

I took my car in for them to locate a fuel leak. After having it for a week and a half they finally…read morefound the time to look at it. They said that they couldn't find a leak, yet it lost almost a quarter tank of gas sitting there. They recommended replacing the fuel pump that was replaced 2 months ago. I picked it up and paid the $50 diagnostic fee. After I got home we realized that the foam gasket was not put back and they stripped one of the screws that hold the cover on. It now does not seal. Now the inside smells even more. I won't go back.

We brought in our Lincoln and asked them to do a "entire overhaul of all systems" we knew the…read morecoolant line was likely in need of repair and said "we are thinking about selling it so want you to tell us everything that is wrong." When we picked it up they said "it's in great shape and just needed the coolant line replaced." I drove it off the lot and noticed the air wasn't getting cool. 2 days later, the AC went out completely. We brought it to a different shop and they pulled out the cabin filter which was entirely black and clogged (pictures uploaded). In addition to that, the Freon line had been sprayed at Walton's and had a microscopic hole. The new auto shop said "there's no way they missed this." We called, to obviously voice concerns about the cabin filter not being checked when we asked for an entire overhaul... they said "we never brought it over to our services side"... I'm not sure why they wouldn't do that. I'm incredibly disappointed in the service we were given at this shop. We were told "it's unfortunate timing and a coincidence" it's ABSOLUTELY NOT. It's bad business. I will NEVER return and I will recommend that people do NOT go here ever again. I'm confused and frustrated... come to find out they don't even check transmissions or engines at this shop!! Which was never disclosed to us. Save yourself a world of pain and money and do NOT bring your car here!

When I moved to Raleigh 26 years ago a neighbor of mine recommended I use Walton's Family Auto in…read moreGarner. I took his advice and have been going there ever since. Kevin Walton was a good and honest man, who I considered a friend. Since his recent passing his son Jeremy has taken over the family business (where he has worked for many years). It is good to know that whenever I need car repair, or just an inspection or oil change, I can trust Walton's Family Auto! They don't take appointments so you may have to wait an hour or two or leave your car over night to get the work done. They are reliable, friendly, and most importantly in this industry, honest! Thank you Walton's Family Auto for your years of service, I wouldn't go anywhere else!

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

Took car in and they were going to work on warranties part. Turns out they didn't do the work they…read moresaid they did, plus charged me for a diagnostic. Liars and cheats.

Honest mechanics with fair prices. Do you really need more? Finding a fair and honest mechanic is…read morelike trying to find a sober clown. Look no further. If your car throws a light, check 'em out.

My wife and I were four hours into our four and a half hour trip to Raleigh in 90 degree heat when…read morethe AC went out in my 25 year old Toyota Tundra. We spotted Brown's Alignment sign along with a lit AC sign. It was 4:00 on a Friday when I walked in and asked if they could help. They explained they could pump Freon into the unit and maybe it would last a few days or more depending on the size of the leak(s), if a mechanic was available. A kind soul of a mechanic agreed to take a look. While pumping in the Freon, he noticed cracking on two vacuum lines and replaced them lines at no charge to me. The mechanic finished at 5:00, and the final bill was less than the estimate. The folks at Brown's could not have been more pleasant or accommodating. The trip home took five hours (not unusual for I-95) and the AC kept us cool and comfy. I will gladly return if the situation arises and heartily recommend Brown's Alignment to the local community.

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.