Top expert service. Kind staff. Knowledgeable. The garden section is like a boutique, a treat to…read morevisit. Nice close parking, not WallyWorld massive parking lot. Also, the staff helps load your car if needed. Also staff is a healthy range of ages, so there is some one for everyone. Good old time classic hardware store feel. Love it!

In some ways it's kind of a blend of a nursery & general store in addition to being a hardware…read morestore. They are extraordinarily well stocked. I even picked up birthday cards here. I love that they're a catch all! At check out I found dog treats, cbd, cards, soaps, etc. lots and lots of variety! I bought some of the most gorgeous coordinating large pots a few years back. They were so different, geometric. When we've come they've always had helpful staff. Their paint mixing guy is knowledgeable. Their staff in the garden section is as well. It's a very convenient store right off Ventura. And the size makes it much more navigable than Home Depot!

Unfortunately, once I became a homeowner, Home Depot became my adult store where I buy toys those…read moredays, I know nothing about remodeling and a lot of things are trial and error. I go to Home Depot all the time and many employees don't know where basic things are. - However, sometimes you find some diamonds that know their shelf. I came across this gentleman, Fernando I would love to point out to the store management that this guy has exceptional job knowledge exceptional work ethic I needed to buy some grout urgently. I had no idea what to do with it. She walked me through every step showed me every tool that needed to install it. Explain to me the difference was able to give me a valuable suggestion on a color people like him like store manager, David and some other guys that I came across at my local Home Depot store converted from being big box to me willing to come back specifically to that location because I already know some guys that know not only where things are, but what things are so there's anyway you could somehow point out a gentleman and reward him somehow as a happy Customer I could say he deserves it.

My first time at this Home Depot and I was unsatisfied at first, then became satisfied. This is…read morebecause the service in the beginning was not so great!! One guy we met was kind of rude and another associate kept telling us the wrong aisle for Carpet tape. However, we ran into Judd and he was phenomenal!!! No lie he helped my mom and I with all the needs. He took up for the other employees and made the process smooth and pleasant. He had a good demeanor and sense of humor. Sucks he's retiring soon, because this location needs someone like him. Also, they were fully stocked with many selections and great deals!!! They had everything we needed, even good prices for bleach and detergent! Very nice location in Woodland Hills and plenty of parking!! This is not my fav Home Depot in the valley. It's lowkey and not too crazy packed! -Marshay D.

Favorite location, dog friendly so I can run errands without worrying about leaving the pup at…read morehome. Always fully stocked although it pains me when I see the rotting indoor plants so I wish they'd take better care of those

The girl at the customer service desk was not only unhelpful but downright dismissive and rude. I'm…read morenot % sure but I was told her name is Ingrid. I went to get keys made. I was tired of waiting for someone to come to aisle 17 so I decided to try the key kiosk. It was not working, so I went to the customer service desk to once again ask for assistance. The kiosk had my original key and was not releasing it. (Nor was it working to make my key) She, Ingrid, said, "That's not our machine, it's 3rd party" I asked her how I could get my key out of the machine? She said, "I don't know, it 3rd party" again. I asked her to get a manager. That never happened. I felt dismissed. I don't want anyone else to have this experience. If you want support, don't ask Ingrid and don't use the key kiosk.

Great people, excellent service, best prices! All of the people that work there are extremely…read moreknowledgeable and friendly. Recommend them for any type of hardware needs!

Great place, many products to choose. They are my go to for years on all my finish carpentry…read morehardware and tools. They will even help on what to buy for certain project tasks.

Mongo like tools. Mongo like tools a lot. And Mongo like good prices. And this place has good tools…read morefor good prices. Mongo no see a harbor...Mongo no see a freight...Mongo only see tools. Many, many, MANY tools for Mongo! Yay! Mongo like tools because Mongo has opposable thumbs. So Mongo wrote "Opposable Thumb Song" when he shop in Harbor Freight today: Opposable thumb Opposable thumb Mongo like his opposable thumbs There's one on his left hand And one on his right Mongo loves His opposable thumbs! Opposable thumb Opposable thumb Mongo not stupid Mongo not dumb Tools are fun With opposable thumbs!

I am looking for a pump, and clicked on an ad for Harbor Freight's a Drummond 3/4 HP Submersible…read moreUtility Pump, Stainless Steel Construction, 4400 GPH-so I called the store and got an absolute run around for 15 minutes. First person who I spoke with told me the item was not in stock and when I asked her if any other stores had it in stock she immediately said no, it only shows one available. I asked her where that one was and she said "what do you mean?"....I said-you told me that it shows there is one available-I want to buy it, where is it? She said oh you can't buy it, it is a display. Ok.... So I then ask her how long it would take to get one if I order it? her reply was "What do you mean" Me - I am not sure how to rephrase that-your item is out of stock, I want to order one. She told me that they do not take orders... So I ask-so your company is advertising a product that is not in stock in your store, or any other store and I cannot order it-she said yes. So I asked to speam with a supervisor-perhaps that person can help me figure out how to purchase the item they are advertising. After 5 minutes on hold, another person comes on line, and after going through all the same information, he also tells me there are "not any available within at least a 100 mile radius", I ask if he can perhaps suggest a comparable pump? While still on the phone with him, I go back to the website hoping he will offer a suggestion, and the link for the pump I called about shows that it is in stock 5 miles away and ask him why it is showing they have them if there aren't any in a "100 mile radius" he says "let me check....uhhh oh...yes they show that there are 3 in stock". Are you kidding me?? So apparently BOTH of these people were too lazy to actually check and see if there any in stock anywhere else? They need to do some serious customer service training here-these associates do NOT care about customers or sales.

The management of this organization have demonstrateed by real life example many attributes of…read moreexemplary hardware store merchandising, display and stocking practices. When you walk in and glance across displays and vast variety well laid out plain to see; obviously done with care and concern of the customer who can find parts and supplies which would not be found in 97% of all stores in a 20 mile radius (probably even 50 miles) I will sum it up with, they have a niche market of supplying the unseen variety and choice that competitors will never offer to you. I will return again because they have items I failed to locate when venturing to many other stores.

My Favorite Hardware store in the valley! Love this place. The staff are really nice and showed me…read moreexactly where to look for what I was looking for! I bombarded them with questions because I was buying a lock for my store down the street and didn't know the size or anything but they stayed very calm and assured me what I was buying was top quality. They were right! I still haven't gotten the chance to install them but I'm pretty sure I got a great deal because my "Handy Man" was selling the same door lock for 100 bucks when I got it for much cheaper! Thank you Hewad for all the help! Will be seeing you soon! I need flat head now!

Went in to return something and it was so smooth and easy! Cashier was very friendly and made the…read moreexperience great! Great prices and variety of selection for the item I had needed!

Buyer beware if you purchase a BBQ here…read more I purchased a Charbroil Commercial Series Grill and Griddle Combo where Lowe's will put it together and deliver to your home for free because the purchase price was greater than $400. Sounds good so far. They deliver my grill and the griddle has some kind of industrial grease on it. Please note that this is not part of seasoning the griddle as Lowe's does not preseason griddles before delivering. The delivery guys agree that this is strange and they take it back and arrange for another one to be delivered. The second grill and griddle show up with the exact same problem so I send it back again. I get a call from Lowe's asking for clarification on why I keep sending back the grills so I tell them and the rep says she will make a note in the system to make sure when they are putting the grill together that this problem does not happen a third time. Get a call a few days later that it must be a manufacturer's defect as all the the griddles have this exact same problem. Please note that as of a month later Lowe's still has this same BBQ on the floor for sale. I now have to completely cancel the order and get a refund but as multiple departments are involved I keep getting referred to someone else as the person to help me but that person keeps referring me back to the first person. After spending multiple days waiting for the delivery and time on the phone with them I have spend the better part of a day and I still don't have a BBQ. You would think that after all this someone at Lowe's management would call me and try to offer me a good deal on another BBQ but I have never heard anything from them.

This Home Depot is not as organized as some others. Unfortunately, this is the closest one to my…read morehouse and being a new homeowner, I have made frequent trips to this branch during the past couple of months. My most important complaint is that some of the categories do not make sense which makes you wander around for a while before you find what you need. For example, Plumbing is not a subcategory of faucets! Rather, faucets is a subcategory of plumbing, so why did they categorize the whole section as "Faucets"? Another example? Rodent xcluder fill fabric. If you ever manage to find anything of the sort, kudos to you! One of the sales people and I went isle after isle looking for it. For some reason, every body had a different opinion as to where it should be. Everybody agreed that they have it, no one including the computer were able to locate it. Prices are usually fair. Nevertheless, shopping here is one of the least pleasant activities I have to endure.

It's a Home Depot, much like all of the others regarding stock and service. This one is exceptional…read moreregarding the parking lot. It's like walking through a third-world ghetto. Dirty, congested and with large numbers of job-seekers loitering. One person living in a camper! Even as a man who can defend himself, I avoid this one unless absolutely necessary. The management seems to have given up on the parking lot.

My Dad and I went to this location recently for the first time and I wanted to comment on how nice…read moreand helpful the staff is. Chuck was really attentive and very kind. He provided all of the details to our questions and also provided extra information that we didn't event think of. We could tell that he genuinely cared to help us and make sure that we got everything we needed. Raul was also helpful. We spoke with Nery to share our positive experience and he was pleasant to speak with. It seems like the leadership team really values their employees. Based on this experience, I would definitely come back to this location!

I called Hirsch for my first time 2/24 and got pricing on a pipe end cap 4 each......when I tried…read moreto order it they raised the price $100 for each items and said they made a mistake but would not honor there pricing -- this is after I had re-sold it to a US Military customer. When I called and spoke with the manager he was a total jerk and tried to blame me and say "why should we take a loss" .....I told him because you made a mistake........I will NEVER use these JERKS

I went today to buy a few samples of paint. But Kevin walked up to me and asked if I needed help…read morewith a sincere smile. He asked the right questions and then I walked out with 7 different paint samples. Thank you Home Depot for hiring Kevin and I hope you continue teaching him for tomorrow.

The store itself gets 5 stars for thinking of their customers with ice bottle water for their…read morecustomers in this hot weather! Reason why I gave 3 was because of the cashier in the pick up your merchandise section... we were here to pick up something big and delicate and when she went to get it, it was heavy so as my husband went to get the flatbed cart...after he left, she just drops the box down hard!!! I just told her to be careful with it, instead of apologizing she said Well it's heavy.