Drivers dont know how to zipper merge, dont know how to use turn signals, and turn into cars with…read moreno regard of other drivers around them. If you can't trust them with the basic act of driving their vehicles, they can't be trusted delivering your materials properly.

Woke up on a Saturday morning to have my car blocked in. When I asked to move they told me 30…read moreminutes. Ummm no. You BLOCKED me in. I'm not running on YOUR time. That is not how it works. No sense of urgency and they need to think of the neighbors around them. If you're going to block neighbors in, you need to let them know, or leave a note. Not courteous at ALL. The guy moved his truck 5 minutes later, I left, I came back 30 minutes later... and they're still there.

All the staff were very nice and professional. Ameera helped us get our new front door design!read more

I think they should work on their costumer service. I drove an hour to place an order and arrived…read more20 mins before they closed. Instead of assisting me, she was on a phone. In a last minute when I got a quote and wanted to place an order, they said "come tomorrow, we are closed!". I mean wtf??? I came on time, I was ready just to pay and place an order, but they simply refused. Service itself was super rude! I would not recommend this business!

We need to renovate three bathrooms and the task of picking bathroom tiles and flooring is just…read morevery overwhelming. I initially visited Bullnose late on a Saturday, but quickly realized I hadn't allowed myself enough time to properly explore all the options. The store was very busy, and although the staff were helpful, it was clear they were inundated. Feeling lost, I decided to returned on a quieter Thursday morning and was helped by Trish, who was amazing. She was calm, patient, and offered thoughtful, helpful suggestions. I shared some AI-generated inspiration photos with her, and she immediately understood my vision. She guided me through selecting the perfect shades of taupe, beige, and greige, making the process feel manageable and even enjoyable. I walked away with all my tiles and flooring ordered for all three bathroom. I'm thrilled with the selections and can't wait to see the finished spaces come to life.

I recently remodeled my two bathrooms and visited multiple tile stores before finally finding…read moreBullnose Tile They have all kinds of beautiful stone selections. On top of that, all of the staff members are very friendly and helpful. Trish, who assisted me, was very patient and helped me a lot by giving me great ideas throughout the process. They have two locations, one in San Jose and one in Morgan Hill, which is very convenient if you want to pick something up or visit their showroom. I would highly recommend this store.

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Homer helped me pick out exactly which flooring I wanted. Then the installers did an amazing job. I…read morelove my floors from FMD and I'm so glad I had Homer to walk me thru the process. I also really liked how I could just pay online with a credit card and how responsive Homer was to phone calls and email. Thank you!

It is our first time doing home improvement and buying windows and doors. Our knowledge is very…read morelimited. However, Shawn is amazing!! He walks us through and he explains everything in details to let us understand what the options are and why certain options do not meet our needs. He is quick and responsive. Even when I change the size last minute after I just put in order, he is so patient and nice to ask the window/door company for the change for me. He also explains the process of delivery and let us be aware of what to expect and what to avoid when we receive the package. Thank you Shawn!! I will definitely recommend him to my friends and anyone who needs help with finding a good fit to their home.

Working with Kelly on my kitchen cabinet remodel was a great experience. She is friendly, patient,…read moreand easy to communicate with. She has good knowledge and experience, and gave me very helpful suggestions throughout the design process. For the cabinets, I chose white cream upper cabinets and white oak lower cabinets, with a European-style frame and shaker doors. The quality is very good, and I am happy with the result so far. Kelly also helped with important details, including matching the tiles, countertop, and handles. Her support during installation was also very helpful, especially when my contractor had questions. She was responsive and helpful, which made the process much smoother. I would definitely recommend Kelly to anyone looking for kitchen cabinets.

As a contractor, I was referred to Kassa Kitchen and Bath by a client. I had the pleasure of…read moreworking with Kelly, one of their designers, who consistently demonstrated professionalism and politeness. She was always prompt in her responses and maintained a respectful demeanor in all our communications regarding the design projects I entrusted to her. The quality of Kassa's products was exceptional and aesthetically pleasing, which brought me great satisfaction. My clients were also very pleased with the products, and Kelly was always accommodating with any requested modifications. Furthermore, the warehouse staff were remarkably courteous, responsive, and professional in their interactions. I would also like to extend a special thank you to Kevin, the store manager, who was very pleasant to work with during Kelly's absence.

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

This is a big store and you can check out their products online as well…read more Our contractor recommended this place as he has an account there with deep discount that can be passed onto the customers. They have a variety of tile selections and most of them were imported from Italy or Spain which with better quality there's less yield loss, hence you can buy less. Some of the special priced items have longer lead times, so make sure you double check with them. We didn't enjoy the process as much as with other shops because of 3 reasons. First of all, our sales contact was quite unavailable on the weekends or even Friday afternoons, so we had a hard time scheduling with her. But if you just walk in and ask for help from the front desk, they will assign someone to help. The second issue we found was the inconsistency of product introductions. We were worried about slippery tiles in the shower, our sales contact suggested us to focus on the tiles that have a special coating. The second sales person we talked to said the special coating was only for outdoor use, using the gauge lines between tiles is good enough to prevent slipping. Thirdly, after we got the quote, we couldn't place the order into the system with our contractor's discount; only that appointed sales person could do. Luckily we could get the rest of the process done via email and she sent out a link for me to make payment. If you have a Rakuten cash back app and pay online, I think you get the cash back as well.

There was an amazing selection of high quality tile. The customer service was great. We had Adam as…read moreour associate and he was phenomenal. Incredibly patient and provided 5-star customer service. We highly recommend him! I should also add that the associates at this store demonstrate poise and grace, even when getting screamed at. Unfortunately when we were in the store today, we witnessed a customer yelling at and berating an employee, a customer, and the store manager. She stated that she was part of a group of investors who flip houses and that she has spent so much money at the store, so she was entitled to certain things and bypassing rules other customers follow. I have never seen such poor customer behavior and yet Adam (our associate) and Andrew (the manager) reacted calmly and tried to de-escalate the situation despite this entitled customer's tantrum. I, along with other customers, were complimentary of the ability of the associates to keep their cool in spite of the behavior exhibited towards them.

Quality/Quantity - They specialize in wood, hence the name…read more.. Our current project calls for SPC, or LVP, which they have also in the second showroom; see pictures. Huge selection, it can get overwhelming. Atmosphere - Two showrooms. One for wood, the other for "others" + their warehouse. See pictures. Open 7 days a week from 10am to 4pm or 6pm, see picture, Yelp, or their website. Plenty of parking. Service - 5 stars! Prince has 5+ years working here and gave us a good education. He shared current, past, and future trends, etc. Almost an information overload, lol. Price - Reasonably priced compared with their competitors. Owner Comment - Congrats on all your success.

The store has lots of great floor options and has great demo for their floors. Price is competitive…read moreand offer refund on unopened boxes. Julie was very helpful in finding the right option for us.

I recently purchased engineered floor, the sales team is very friendly. My sales is Julie, she was…read morevery helpful and responsive. The delivery charge is very reasonable as well. I really like the service of custom made stair nosiing and stair treads, it's good quality and saved time for my project.

Solid quality engineering hardwood floor! Looks amazing already even though I haven't finishread more