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    Grand Audio Visual Services

    3.0 (2 reviews)
    Closed 9:00 am - 2:00 pm

    Services - Grand Audio Visual Services

    Event planning

    Party equipment rental

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    7 years ago

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    14 years ago

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    Elegant Event Decor

    Elegant Event Decor

    (11 reviews)

    0 stars of it was an option. My intention of writing this is so that others won't have to go…read morethrough the same unnecessary bombardment of emotions. I came in today with themes of ideas hoping that this business can help showcase some ideas of the elements that I present. I thought that is a fair request being this is their claimed speciality. The woman who was there to help, Anna, was not pleasant. She wanted concrete set ideas and told me, "My problem is you don't know what you want." This is only one of the other rude things I can name. I was standing there self soothing myself and at the same time feeling like I needed to use de-escalation skills that I teach at work. It seems all so ridiculous! As a business, wouldn't you think that a place would try to build rapport with you? Her tone was intense and did not fit the joyful energy I would want when planning for a wedding. I couldn't take it after a while. I am at least glad I made her aware that her tone was not appreciated and that I am leaving. I would not come back and I would not recommend for those still building the vision of your event.

    I was interested in having decor for my husbands 30th birthday. I was able to meet with Anna. She…read morewas very polite and nice. We picked out what I wanted for his birthday decor. When we actually had the event they came with a COMPLETELY different backdrop which I was disappointed by. After paying over 2K I would expect exactly what I paid for. She didn't even notify me ahead of time that it would be different. Everything still looked good though. I would definitely use her again.

    My Chef Catering

    My Chef Catering

    (100 reviews)

    Quick feedback. Asked great questions to help me decide what would work best for me. Went above…read moreand beyond to answer questions. Great experience!

    Disappointing experience despite a fresh and new business relationship. We have used this catering…read morecompany for multiple corporate events and have spent considerable money with them. Historically, the food and service have been very good, which makes our experience with our most recent BBQ event particularly disappointing. The weather was questionable the morning of the event, so we understood the decision to precook the burgers and brats. However, the weather ultimately cooperated, and the event proceeded as planned. We specifically requested that we use at least one large gas grill we provided, even if only to keep the grill/char lines going, but that did not happen. The catering team arrived on time, but the setup was not completed as expected. Two chefs who had originally been scheduled to be onsite to cook the food ultimately spent much of the event standing around with very little involvement. More importantly, the food was served lukewarm to cold even though it arrived in hotboxes, and some food was undercooked/raw. The sternos were not lit until well after the food had been set up and less than 10 minutes before mealtime, which did little to address the temperature problem. For the price we paid, the quality of service and temperature of the food were simply not acceptable. I immediately raised my concerns with the event planner after the event. When I didn't receive a follow-up, I emailed to express our disappointment. To the event planner's credit, she responded and said the owner wanted to address the matter personally and would contact me after returning from out of town. That was over a month ago, and we have still received no communication. A coworker who also helps coordinate our company events separately contacted her point of contact at the company, but also received no response. What is most disappointing is not simply that one event did not meet expectations. We have been a significant repeat customer, and we expected our concerns to be acknowledged and addressed professionally. Instead, we received no follow-up at all. We have had good experiences with this caterer in the past, which is why this situation has been frustrating. Unfortunately, the combination of cold food, a lack of attention during the event, and zero follow-up afterward has made us decide to seek catering elsewhere for our corporate events.

    Dessa Event Planning

    Dessa Event Planning

    (4 reviews)

    I was initially unsure if I needed/wanted to hire a day-of coordinator, as I am organized and…read morepretty Type A. My sister (and MOH) is a day-of coordinator herself, as is a close friend from college, and both of them strongly suggested I do it - they made the point that most venue coordinators only really care about their operations and place of business, and their main focus is not your details. I am SO GLAD I took their advice, and so glad I came across Abryanna. At the point I hired her, she had done just a few weddings, but from her professionalism and sunny demeanor, it was obvious she was meant for this. She provided great insight and advice throughout the process, and I appreciate her work for my new husband and I. Her biggest value truly came the wedding day, though. She kept everything running smoothly, finalized venue setup while we were all in hair/makeup, and headed up the team effort to put out a rather large fire just before the ceremony, and kept the flames at bay during the reception. That last part was invaluable to me, as it was a worry throughout the planning year that came true, even though no one believed me it would. I had expressed this concern to Abryanna, and she was prepared. I HIGHLY recommend her services as a coordinator, and if you aren't organized and "with -it," she offers full planning as well!

    Abryanna was incredible for my wedding. Her and her assistant made the day feel flawless. She was…read moreable to organize our crazy families and myself. I feel so blessed to have had her on my wedding day!

    Grand Audio Visual Services - eventplanning - Updated September 2026

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