Dr. Jeanetta performed cruciate ligament repair surgery on our boy George yesterday and we could…read morenot be happier. She's so patient, calm, caring and we felt totally confident leaving our sweet boy in her capable hands. She even called us post-surgery to let us know how to reach her over the weekend should issues arise. Rona, the vet tech is also great! She gave detailed post-op instructions and patiently answered all my questions. We live over an hour away but we're going to bring our other two dogs for care here as well. Dougherty has earned a client for life.

Our vet retired recently and we had an emergency with our cat and Dougherty's was very…read moreaccommodating and got us in that day. Our kitty was treated wonderfully. I felt the prices were not over the top. Any emergent vet care is going to cost some $, but I was satisfied. We'll definitely be back soon with our new puppy!

Dr.Matt has done two surgeries on my Bulldog Sunni, nothing but professionalism and amazing work,…read moreSunni has recovered so well from her eye surgery we had done last year. Superior animal hospital has always accommodated my dogs and I in a timely manner and treated us so so well! I would highly recommend to anybody!

We've used them for boarding for a few years and that went perfectly (REALLY nice boarding suits)…read more So we decided to switch our vet to this place as well. Our little dog is an anxious hot mess when it comes to vet visits and they handled him so well. The pricing is reasonable, the staff are wonderful, the place is super clean and welcoming. I'm so glad we made the switch!

Not a regular client, but they were incredibly helpful and provided probiotics for my cat to get us…read morethrough the holiday until our regular vet opened. Everyone was kind and welcoming!

Best vet I have ever visited. They were so kind in caring for our 2 senior chihuahuas. We took our…read moredog to cross the rainbow bridge and I highly recommend them to anyone, they made the experience as nice as it can be.

Clean facilities, no pet smell, friendly staff, easy to schedule in. Feels like the staff really…read morecares and the pricing is fair. Easy to find parking too. Definitely recommend!

Because of a negative Google review- Dr Frank refused to see my dog in an emergency. Shame on you…read moreDr Frank and Annette. It shows you don't care about animals and you should not be in the Vet business. Thank god there are other wonderful vets in the area- who by the way, agree that you should be shut down.

This was not my first experience with an emergency vet, but one of the nicest. They wait was…read morelengthy, but they did check in with Buddy & I, and made sure he was stable, as other "emergencies" came in, so I was completely fine. In the end I actually got lots of practical advice as well as the needed medical care. All the staff I met were super kind to both me and my pup.

Our experience with BluePearl Veterinary Hospital in Duluth was one of the most heartbreaking…read moreexperiences we've ever had as pet owners. We drove three hours after calling ahead and being told to bring our dog in. She had suddenly lost the use of her hind legs and was crying in pain. The veterinary assistants were compassionate, caring, and treated her with dignity. They deserve our sincere thanks. We waited patiently for over two and a half hours, understanding that emergency hospitals must triage patients. Then a veterinary technician--not a veterinarian--told us they would not be able to see our dog. I pleaded for one thing: if they couldn't treat her, could a veterinarian at least provide enough pain medication to ease her suffering until we could find help elsewhere? The answer was simply no. So we picked up our helpless dog and drove another three hours home while she whimpered and cried in pain the entire way. No family should have to watch an animal they love suffer like that after being told to come in for care. Emergency medicine isn't just about saving lives--it's about relieving suffering. In our case, compassion seemed to end at the front desk. We left feeling abandoned, heartbroken, and utterly disgusted.

Kind and thorough! We are traveling and needed some follow-up care for our cat. They were able to…read moresee him and help us continue his career and recovery. Extremely nice and caring.

I would give negative stars if I could, but that isn't an option. This is by far the worst vet…read moreclinic I have ever gone to! Took my cat there for a dislocated leg, and they kept charging me every time they recommended a test or x-ray. so, at the one visit, they charged my card 4 separate times. Never in my life have I experienced this at any place, vet or otherwise. The tech was great, but the vet never even touched my cat or her leg to see what was wrong! This clinic needs to be reported because this is some shady stuff. We went to a different clinic and that vet said her leg could have been saved had they done the right steps to fix it. Waters Edge just farted around the whole time and didn't do anything to help my cat. She had to have her leg amputated because the window had closed for her leg to be fixed. I will never EVER recommend this clinic to anyone! Do NOT go here! They are all about money and not about helping your pet. I would have never gone here had it not been an emergency, but now I know not to, and I warn anyone about taking their pets here. Just read the reviews! They are completely incompetent and negligent and should be closed!!

Do not recommend. Very disappointed with my experience at Northland Spay/neuter. I brought my…read morekitten in to be spayed and microchipped. The day i dropped her off I asked if she would need a cone for after surgery and I was told "no" and that was all. Went to get my kitten the next day and they forgot to microchip her while she was under for surgery. They microchipped her right then and while I was waiting I could hear my kitten SCREAMING while they microchipped her. My regular vet said they only microchip while the cat is out for surgery because it is a large needle and very uncomfortable. As if my kitten wasn't already in pain and scared from surgery but then they did that to her. then they told me the screaming was from trying to get her out of the kennel, she hates her kennel and comes out immediately after the door is open so I found that very hard to believe. Once I got my kitten home I immediately noticed that she was covered in poop and pee. Her kennel was not wet or smelly so they had to have put her in her carrier seeing that she was soaked in her own feces. My kitten also starting licking her incision within a few minutes of being home, so she definitely should have had a cone even though they told me she would not need one when I dropped her off. I had to bring her into my regular vet, within 2 hours of being home, for emergency care where she received an antibiotic shot and a cone!! They also cleaned up her rear a little more because I could not get it all when I was home with her. Northland spay/neuter does offer a free check up for the animals they see but I definitely will not be bringing my kitten back to that place. I would rather pay $60 at my regular vet for her to check up and then I know a good job all be done. Thank you if you've read this far. I know a lot of people are happy with their experience here and maybe I just am an unlucky person but I think that the experience I had was absolutely unacceptable. I hope no one ever has to hear their kitten scream in pain for for something that easily could have been avoided. That could have been pain free if it were not for the carelessness/forgetfulness of the staff.

20 years ago, the practice was a typical veterinary practice, where you called for an appointment…read moreor brought your pet in emergently and your pet was evaluated and treated. Then, they revamped their practice to fit in more rooms and got rid of the waiting room, forcing people to wait with their pets in the parking lot. Now, you can't get a person on the phone and they won't take sick pets, only well pets. I now go to Superior.

North Shore is my go to primary vet for my pets. It's expensive but in the past I haven't minded…read morepaying that for above and beyond customer service, as it is a business after all. My problems with NSVH have started recently, with honestly really poor customer service and blatant rudeness from staff. When you have a staff member working the phone, as a business it's your job to make sure they are providing adequate service to the standard your clients pay for. I do not want to be cut off or interrupted, I do not want to be hung up on, I do not want to feel stupid or brushed off during my interactions because the woman working the phone wants to rush through my call. I can overlook rude phone service, but I can not overlook it when it comes to in person care as well. I am a young pet owner and I know it may be hard to take me seriously, but I think over the course of 7 appointments I have met maybe 4 vet techs/vets that have actually treated me like a person. I am a human that is worried for their pet, I may have questions and that's okay, but it is not okay for a business to allow rude or belittling behavior. I pay almost twice as much for the "exceptional" service NSVH claims is their practice, which is beginning to feel not worth it. Seriously, this place could be as great as it once was with a little extra attention to customer service! Also, talk to the morning shift phone staff; it's gotten to a point where they just aren't doing their job, and that's honestly poor management.

They have lots of choices and always some kind of sale going on. Staff is friendly and helpful!read more

My boyfriend took my two dog to get their nails cut here and they told him he should bring the one…read moredog to the vet due to his nail hanging off. I just got home and seen this it's 8pm and I can tell you I am pissed he left there without saying anything about this to them. Will not be returning.

This is a great place to shop for your pets. We recently adopted a kitten here who is doing great…read moreand petco gave us a book filled with all kinds of coupons for our kitty. The associate helped us find everything that we needed and got us signed up with a rewards program. Our cat loves coming in to the store with us. The store is always well stocked and cleaned.When it was time to go to the register, the cashier knew exactly what coupons to look for and where to find them in the book that we were given during the adoption. With the coupons we ended up saving about $25 in the store. We bought the so fresh cat litter from the store and it actually smells a little like cinnamon. I've raised a lot of cats and the cat litter that they sell they actually works better then most of the other brands that I have tried. Today we went back and we got the same great service that we received the day we brought our kitten home. I would defiantly recommend petco if you are looking to adopt a pet, buy a pet, or just need pet supplies. From what I understand, they also have grooming and vet services there too. I will be making all of my pets appointments here for any future services that I need.

I would not recommend recommending using this place for any of your pet needs, especially grooming…read more Somehow, they are the only people in the world that got a golden retriever to "bite" while doing the grooming. And they refuse to take him any longer. No context, no explanation of what happened, obviously he felt threatened, which makes me wonder what kind of people they have work in there. He is a golden retriever for God sakes, and has never attempted to bite anyone or any other animal in his life, however, somehow, Petco managed to make him do it. So they claim.