I ordered 1 wrist corsage and 2 boutanniers. I described what I wanted and they used technology to come up with a picture I could love. They were very patient and helpful. I even brought them fabric and ribbons to incorporate into the wrist corsage abd boutanniers. I must remove a star because they forgot to include the pins for the boutanniers. That's a basic thing. Also the elastic used for the wristband of the corsage was so cheap it didn't hold snug to my wrist. They should have several sizes to accommodate the weight of the design. They said they just took over the business in December so I will give them some grace. The flowers looked beautiful and I'm drying them to place in a memory box as a keepsake. read more

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Great attention to detail, thank you Dulce & Isabel for working with me to create a beautiful arrangement for my mom! She would not stop sending pictures to friends & family lol!! read more

They did in amazing job!! Dulce and Isabel helped me out picking up a flower for my mother! I couldn't complain about the price they came out beautiful! Definitely coming back soon! read more

called in from LA a day before and set up a flower delivery for my sisters birthday! The lady who answered the phone was very thorough with taking my information down and the made sure everything was correct for next day delivery. The flowers were very cute and vibrant! florist was pleasant as well during delivery. read more

I ordered flowers on the website and got a call back from the florist that one of the flowers shown in the picture was unavailable, and was offered replacements in slightly different colors. the conversation with the florist was delightful as we discussed options. I had upgraded to the deluxe version of the arrangement, but wasn't sure of the actual size. the recipient sent me a picture of what was delivered, and it was much more than I expected, and she was delighted. read more

Grand Flowers - Florists Near Me - Oakland, California

Very happy with the result. Courteous, easy to reach on the phone, web site easy to use, product was exactly as promised, and very fresh and lovely. Thank you, Grand Flowers! read more

Our son and his fiancée sent us a condolences bouquet from Grand Flowers. It was beautiful, in pale yellows and whites, with roses, stock, snapdragons, carnations, alstroemeria -- as you can see in the photo. The flowers were really fresh too, and they are still going over a week later. One of the most beautiful bouquets I have ever received. read more

Grand Flowers - Beautiful bouquet that lasted really well - Florists Near Me - Oakland, California

I received flowers from here today I was already outside when the delivery guy game to my door. I was not impressed at all by the quality. Some of the flowers looked nice or ok and some were already clearly wilting and dying. It looked like they had some older flowers that they didn't want to throw away and just decided to mix them in with fresh ones and make this arrangement. read more

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They are great. I order a balloon bouquet to be delivered to a hospital in Oakland. The hospital wouldn't allow the balloons, so the delivery gal went out of her way and delivered the balloons to the home address of the recipient in Vallejo. OUTSTANDING customer service. Thank you. read more

True bait and switch company. I decided to order directly from the website of a local East Bay florist vs through a large third party company or website (like bloom nation) to support local. My friend had just gotten out of surgery and I wanted to brighten his day. I ordered the enhanced version of the "pick me up" bouquet, which included a blue vase with rainbow ribbon. When he sent me a picture of the flowers he received I was dumbfounded- it looked like a $10 bouquet from Safeway. No where near the amount of flowers I paid for (almost $100 including delivery) and no beautiful vase or ribbon in sight. I called to complain and they said they could PICK UP THE VASE to add more flowers, but I didn't want to stress out my friend with having his flowers taken away and probably given back with an extra bud added. They should have offered a full new bouquet or a partial refund, but had some excuse as to why they couldn't offer part of my money back. They did offer a free delivery for my next order, but I will never be ordering from them again. What an embarrassment. read more

Grand Flowers - What my friend received - Florists Near Me - Oakland, California

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I purchase flowers from here often, very nice selection, service, and value for money

Very convenient location. I stopped in the area today for coffee and wanted something pretty to brighten my day and as quickly accommodated. I told them what my range was and they arrange a beautiful bouquet of various flowers and greenery. It also helps that the arrangement smells amazing. read more

Needed last minute flowers for the host of a Galentine's party, and even with the slim pickings the florist was able to put together this cute little bouquet in no time. read more

Grand Flowers - Florists Near Me - Oakland, California

Yesterday, I purchased a bouquet of roses for my girlfriend ( she loved it ) from Parisa at Grand Flowers in Oakland. I loved her suggestion and design. I will purchase all my flowers from her. Thank you Parisa! read more

Thank you Grand Flowers and Parisa for your arrangement and timely delivery to the church for my grandmother's funeral. I was very anxious ordering from out of town and was relieved that the arrangement turned out beautifully, on time, and with the family note. read more

Grand Flowers - Florists Near Me - Oakland, California

I have no words to describe how highly disappointed I am with the product, the service, and the overall experience. I asked for big sympathy flowers to be delivered to a funeral today. The product looked nothing like what what assured to me on the phone and the screenshot of the website. I paid premium for this product and paid extra for more flowers and lilies which totaled to $230. I gave a generous tip in advance, which made the actual total to $240. I contacted the store phone multiple times and even texted the personal number of staff (I got her number because she sent me a picture of my receipt and confirmed the price that I paid extra for). I get no response from anyone in the store. I do not wish to recommend this service. Be aware. Update: I received a call back from the manager (Teresa) and she says I am not able to receive a refund and I requested that she text that to me and she said "Im not going to do that to my business so that you can be covered and Im not." in an unprofessional manner. It is not that I want free arrangements, Teresa, I just want the service and product to equate to what I paid for. I expressed that what was assured was going to be big in height and size and she said "Go measure it yourself." read more

Grand Flowers - The product - Florists Near Me - Oakland, California

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Beautiful arrangements, on time delivery. Love your service and friendliness. Could not be happier. Thank you Parisa . read more

Grand Flowers - Florists Near Me - Oakland, California

I think these are new owners. Came to grab some flowers recently and asked for a bouquet, similar to the one they had on display. I was quoted a specific price, for that exact style of bouquet. When it came time for me to pay, they charged me extra. Not only did that happen, they arranged the bouquet with wayyy less flowers than the model bouquet. I hate to give small businesses negative reviews, but I think they can do a little better. Hindsight I should've went to another florist, but Lee's was not open! read more

Thank you for being open and great customer service. I they were twin sisters but, they were very helpful. Left with beautiful flowers and recommend people to check them out. read more

Grand Flowers - Here's the beautiful flowers and also they also have bears there too. - Florists Near Me - Oakland, California

My boo brought me followers for Valentine's Day and they changed him $140 for 16 short, half dead roses and they did not want to give him a vase! These are not premium roses! They price gouged him. He wanted to support a local business because of COVID and he got bamboozled. He was advocating for his self and showed the lady on that the website advertised roses that were long, with chocolate, balloons bear and vase for the a less price. He said that the shop lady was very rude and pushy to him. In his words "she was taking advantage of me because I have an accent." She charged my thoughtful guy triple the price on a bad product and degraded him while he was to do something nice for me. She should've honored the website price. There were no balloons, no candy, no bear and it would've been no vase but he was like" you have to give me something. " I'm the first person that he's ever bought him a Valentine's Day gift for and this is the experience that he has to live with. Being taken advantage of. I feel so guilty and horrible that he was trying to be nice and he got swindled by the flower shop read more

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Just want to take a moment to write a review for Grand Flowers. I wanted to order flowers for a funeral on very short notice and spoke to Clara. Not only was she helpful, she was very patient over the phone to make sure I got exactly what I wanted in a floral spray. Her attention to every detail was covered, including delivery on the day before the funeral to allow the star gazaers in the spray to open and that the flowers be very fresh. Thank you Clara. You were beyond accommodating and I wish you were closer because there would be no doubt that I would call on you often from my floral needs. Thank you again for excellent service. read more

I will never use this service again, I had a family friend's grandmother passed away, I ordered an arrangement to be sent to the funeral home the day before the service so it's not to have any problems with delivery, I ordered this arrangement on September 16th funeral services were today September 26th, and get a call from the owner of the shop today the day of the funeral saying they were not able to do the delivery because their website has been messed up they take full responsibility for the mistake and all they can do is give me my money back, what about my mental emotional welfare what about the fact that I can't be at the services so I thought I'd send an arrangement to that my friend and family know that I am here and I care, this is bad business you should never do this to anyone especially when they're in grief, I will never use this service and I suggest no one else do. read more

I have order delivery flowers today for funeral and not happy at all. I paid total $230 and the product looked nothing like what they describe on the picture , I feel like they rip me off . I tried to call the store to confirm my order and no one calll back. I do not recomend this service ..Be aware. read more

Ordered the morning melody arrangement w/a Mylar balloon. I ordered the flowers online then followed up with a phone call. Person who answered was making deliveries and could not confirm my order. She also seemed stress and rushed. I've included photos of what I ordered online and what was delivered. I'll let you decide for yourself the quality of their work...oh and they forgot the balloon! read more

Grand Flowers - Online - Florists Near Me - Oakland, California

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I received the "flower power, designer's choice" for a pink arrangement as a birthday gift and I was blown away by how beautiful the arrangement was! The lilies were the biggest I've ever seen and the flowers were so fresh, bright and fragrant. read more

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Been a customer for 3 years but they lost my business after their delivery was unwilling to buzz into the apartment complex because they couldn't leave their precious BMW for 20 seconds. Had to meet them in the doorway while I was covid positive to get my delivery. BMW more important than Public Health read more

Lidia the owner, was so helpful and sweet. Ordered flowers for a co-worker who went through surgery, and she made it super easy, and reasonably priced for a last minute delivered arrangement. Would recommend to those in Oakland looking for a good shop. read more

I would like to that the delivery woman and the staff for absolutely saving the day today. I have used this florist on many occasions but haven't posted. Family owned and operated, this is the best. If you are looking for someone to go out of their way to make you happy and put that smile on that special someone face go here! Respectful, beautiful flowers, great costumer service! Thank you Grand flowers for coming through! I'll be back! read more

Lidia helped make my wedding planning both easier and more fun. She spent a LOT of time with me figuring out exactly what I wanted (I am fairly clueless about flowers). She was extremely knowledgeable about what flowers would be in season and would work with the shape and texture that I wanted (much harder task for a December wedding!!). She was friendly, available, and knew her business- what more can you ask from a florist! My only hesitation to give five stars was that about a week before the wedding when I brought her my ribbons, she told me she had changed her plans and would not be the one doing my actual flowers, but her colleague from the flower market would be doing them. I was a little taken aback by this, but I trusted her! Mostly, it went off fine: The Awesome: All wedding party flowers were completely gorgeous. I was crazy about the boutonnieres, bridesmaids' bouquets, corsages, etc. My bouquet itself was to die for and I was thisclose to holding onto it forever, Ms. Havisham style. The color, shape, weight, texture, even the subtle peacock-feather accents were from my wildest dreams. Not Awesome: The guy from the flower market was just not as familiar with what I had discussed with Lidia as he should have been- a few weeks before the wedding, I had asked for some flowers to supplement my centerpieces and decorate the bathrooms, gift table, etc. I went out of my way to get appropriate vases, etc. This guy knew nothing about them. He eventually went and found something pretty appropriate on his truck, but they weren't really enough or what I had expected. They were ok, not great. In the meantime my Mom and day-of-coordinator had completely freaked out because he didn't have everything on the list. NOT fun for a bride the morning-of to try to navigate. Not sure where that detail got lost in translation. But overall, I have great pictures and memories of my flowers, and in the end that's what counts! I would definitely recommend Lidia as an incredible Oakland florist. read more

Grand Flowers - my gorgeous bouquet, 12/29/12 wedding in Alameda - Florists Near Me - Oakland, California

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I ordered flowers for my sister-in-law's quiet hour and they were never delivered. The order was placed on Monday for a Friday service. The order was paid in full the same day. All of the delivery detail given for the floral stand and a banner from my husband and his siblings. On the day of the quiet hour there were no flowers. I tried calling the florist and they don't have an answering machine. I wrote and email but the funeral was the next day. I received a phone call during the funeral with an apology but it can not make up for a missed delivery of something so important. They offered to deliver the flowers after the funeral. When families are hurting it is so unfortunate that a business can't provide decent service. If you order please follow up with them to make sure you get what you pay for. read more

I'm so sorry to say this but I had terrible experience with this flower shop. I went there with full confidence and trust because of other people's ratings and I wish I did not. Flowers were supposed to be 10-12 calla lilies filled with white veronicas and some " green filling stuff if necessary." It was supposed to be a bouquet for the bride and it ended up looking awful! There were barely 10 mini calla lilies and some tiny white wild looking like flowers which I saw that they had in one of the vases while making my order. And even bigger problem is the fact that most of "wild" tiny flowers were already half dead. Since the flowers were delivered while I wasn't home, I didn't have and opportunity to say anything. Definitely not worth $75 which I spent there and I'm definitely gonna go there to talk to the owner and try to figure out how did it go so terribly wrong. UPDATE: After two weeks of trying to resolve my problem with the owner who kept ignoring and avoiding me, the employee gave me an advice to try to dispute a charge with my bank. And I did so. Business and the owner showed to be highly unprofessional and I will be avoiding them from now on. read more

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Young lady was really nice. I stopped by looking for blue flowers. They had very little options due to covid but said she would call me the next day to let me know what she could find. She followed up the next day and I purchased what they had over the phone with card. I arrived and received flowers and tips of how to keep them healthy and a live. I really appreciate the great customer service. read more

Wonderful service! I would order from them again! Parisa was very communicative and friendly. I easily ordered online the night before and the delivery was made by 12 noon. I found Grand Flowers through a google map search that was closest to the delivery location and so wasn't sure what how it would work out. It went wonderfully! Grand Flowers made this so easy! read more

We had some deaths in the family so we ordered several bouquets that were terrific and delivered to the funeral homes. But i ordered flowers on 2/12/19 for my new wife for Valentine's Day and they were never delivered. I understand that 2/14 must be one of the craziest days for the flower and candy business so i have very specific instructions for delivery. I never got a call. Apparently they called my wife(the intended recipient) who can't get calls. That i understood. But when i found it there was no delivery the owner(over the phone) refused to give me a 100% refund. First she offered 50%. Then after some negotiation she offered the cost of the bouquet minus the delivery which had never happened. I told her never mind just keep all the money. I was pretty upset and I spent over $500 there last year but I'm never buying flowers there again. I'm giving this 2 stars because the woman who worked there was nice. read more

Have used Grand Flowers several times for special occasions and have been impressed. One time in particular, Parisa delivered the dozen roses herself to the recipient on the day before Valentine's Day! I couldn't believe her dedication to her customers and personal touch. It was a very meaningful act and very much appreciated. I've also used Grand Flowers to order online for long distance deliveries in other states. Again, Parisa handled our orders with care, professionalism and thoughtfulness. read more

Great customer service! Great products! The only place I go when I mess up and my lady needs to forgive me! read more

Well.. where can I start? My boyfriend ordered a bouquet for me for Valentines and it never showed up.. He called me to ask me if I received anything and I told him no. He said that he had called to confirm with the florist that it would be delivered after closing hours from 7-9pm (yes she specifically said it will be delivered from that time range), but I still did not receive the bouquet. My boyfriend lives in Florida and now he has to make several calls regarding the bouquet. It ruined his day, my day, and we are still searching for that missing bouquet. They have a store policy that says: "We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it due to traffic or other unforeseen circumstances. We will contact you immediately if we are delayed and will contact your recipient to arrange a convenient delivery time if necessary." They could have called us. But they NEVER called me or him to tell us that they could not deliver the bouquet. So much for a store policy.. And I bet you anything IF AND WHEN that bouquet arrives, it's going to look nothing like he ordered. read more

I can't comment on the deliveries and orders, but for your everyday walk up purchase, they are great. They asked for a budget and to pick out which flowers I wanted included and I walked out with a great bouquet at a price competitive with the TJs around the corner which had been my go to. Definitely recommend supporting this local business. read more

Best place for incredible arrangements and they continue to bloom long after they are delivered. I only go to them for Oakland, whether to give to have in the house, give to my partner, or other occasions. I highly recommend them for their service and quality. read more

It is hard to find a business that you can rely on it specially if you lost love one and you want to express your feeling that is why I am using Grand Flower PS:thanks Grand Flower read more