Great environment, Harris my nail tech did an amazing job, nails turned out exactly as I wanted.

stopped going here over six months ago because I was consistently unhappy with my nails and the service. I went back because my mom asked me to go with her before vacation, and again, nothing new, I was unhappy. I asked for them to fix several times, they "did", I could tell my tech was aggravated (AS WAS I) the last time I asked to fix the tech told me that this is the last time. I was done frustrated and aggravated. My mom had complaints as well Mindy came in and started speaking to us I did tell her all was fine (my fault, I was done with the back and forth and ready to leave, so a smile and laugh was shared and we left). Unfortunately as I'm out and about I just do not like my nails, the look the feel one is ALREADY lifting as it is over my cuticle. I called to talk with Mindy told her I was still unhappy and would like a refund as I am getting these taken off promptly and not returning. She said no she can refund a service that I come back after vacation and get a "free $75" service. We went back and forth with that for a bit. The end conversation I said my issue is I will not be returning. She said she cannot refund a service thank you for understanding and hung up. I am unhappy with my nails out $75 after having spent $150!! read more

The people were great, the ambience was excellent. They offered us drinks, sat us next to eachother and were very accommodating. I paid $200 for service including $35 gratuity. Unfortunately the pic I asked for was nothing like how they came out :/ I came back for a re-do and they were quick to fix the issue. I had already spent upwards of 2 hours in there so I just told them to leave them super simple (they sanded off the middle and left the perimeter with the cat eye). Overall not too happy but my past experiences there have been okay so just a little bummed out. read more

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Do not go here. The manager Mindy is racist rude and will only pretend to like you to get your money. If you ever have a problem with the service that you received, she then becomes very dismissive and ignores your very presence. As a paying customer, I have been going here for over 10 years. But since she has taken over the establishment has gone down, I will not be returning. read more

AVOID THIS PLACE AT ALL COSTS! If you enjoy being treated rudely and having your hard-earned money wasted, then this is the salon for you. After being a loyal customer for over 5 years, my recent experience was nothing short of a nightmare. I came in for a manicure and pedicure, which somehow cost me $75, and was subjected to a hostile environment. The owner was shouting at her employees the entire time--imagine trying to relax with someone yelling in the background! The poor technician doing my nails looked visibly stressed and uncomfortable, which only made the situation worse. When I politely voiced my dissatisfaction with the service, I was met with aggression and more yelling from the owner herself. It was beyond unprofessional. The whole experience left me feeling anxious, disrespected, and completely ripped off. This place used to be my go-to, but after this awful experience, I'll never be back. Save yourself the trouble and go somewhere where you'll be treated with respect and actually get your money's worth. read more

Grand Nail Salon - HORRIBLE! If the lady wasn't yelling so much at my manicurist and making them nervous. - Nail Salons Near Me - Rowlett, Texas

Grand nail salon ladies!! Alex did an amazing job on my nails! Exactly how I wanted them done and we all know how hard that is to find! Lyn did my pedicure and I have to say it was the best pedicure I have had in awhile!!! Always love the friendly atmosphere. Mindy always makes you feel welcome and remembers you. I know there's a lot of choices in Rowlett, but if you want to feel like a million bucks than choose Grand! read more

Great service! The owners are always extremely nice and accommodating. Quin and Angie are wonderful techs. I get nails and lashes done at this place. read more

I used to bite my nails until it bleeds and it was in a very bad shape. Recommended by a friend, I came here to get dip nails. I literally did not have nails for them to put on but Olivia did a wonderful amazing good job to help my nails look very natural. The store is spacious, clean and they do have an amazing collection of pedicured with many flavors. Out of curiosity from seeing one of the tech poured honey on the girl who got pedicure and they told me it was the special pedicure called Honey Lemon Ginger or something. It looks good and smells amazing. read more

Grand Nail Salon - Fresh dip nails by Olivia Love and will come back to Olivia for lifeeeeeeeee - Nail Salons Near Me - Rowlett, Texas

Just got the best and most beautiful ombré!! Absolutely love this salon, it's clean and the staff is amazing. Stephen, I give you your flowers now!!! read more

Grand Nail Salon - Pink and red ombré - Nail Salons Near Me - Rowlett, Texas

Love this place! Teresa did great job. She is very patient and extremely kind. Definitely come back read more

I followed my nail tech when she moved to this location. Helen is the best at nails. She always gets them as I want. read more

Grand Nail Salon - Nail Salons Near Me - Rowlett, Texas

Steven and Mindy are a duo team that knows how to treat there customers. Mindy is the manager who makes sure you feel seen and cared for. Steven is an artist who can look at a picture and create artistry. I love coming to Grand Nail Salon read more

Grand Nail Salon - Nail Salons Near Me - Rowlett, Texas

I never write reviews so this is really saying something if I am taking the time to write this one. I usually let things go. I recently went to this nail salon close to my house. I usually make the drive to Dallas but I recently had a baby and the drive was too far. I decided to give the place a shot as I saw it had pretty good reviews. I also usually get dip nails every 3 weeks but I thought I'd see how they do with a basic hand manicure. I added pictures of the results. I am not happy with my nails at all. Even my husband who could care less about my nails said they look very awful. I am so disappointed. I also paid for the upgraded service which was not worth it at all. I got nipped on my thumb so I started bleeding as well. I was hoping I would finally find a decent place near Rowlett that could do the same job as my nail salon in Dallas. I will not be returning to this establishment. read more

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After reading the reviews I made sure to ask the manager for someone that wouldn't cut me and he knew exactly what I was referring to I guess from the yelp reviews so he had Ivy give me a pedicure. She did such a great job trimming away dead skin and pushing down cuticles because some places don't even do that. The massage was wonderful and she was very professional and timely. Nail polish was great. I chose the lavender one. Really excellent!!! The owner would come back and check on me frequently. The place is pretty clean. I've definitely seen dirtier places and it could be cleaned better I don't understand why they don't wipe things off more in nail salons but it seems to be rampant everywhere. Their bathroom was clean. I'm very happy with the pedicure I received and think it is definitely worth it. They were packed and seem to do a good business. Definitely ask for Ivy!!!!!! read more

Grand Nail Salon - It's packed! At 9:45am Saturday! Impressive - Nail Salons Near Me - Rowlett, Texas

I've been following this salon for years, very welcoming always , plenty of talented staff, and service is phenomenal and very accommodating. I usually go to Steven for my nails , he's the best! and everyone who does my pedicure has been great every time! they have plenty of nail colors to choose from always, I love the whole staff and they always make me feel like family! read more

I had an amazing experience. I had a few pictures for what I wanted for my nails and Steven was amazing! Steven made my dream nails design happen. I would highly recommend. read more

Grand Nail Salon - Nail Salons Near Me - Rowlett, Texas

I get dip and a pedicure and the team that I use are fantastic. Kyle is absolutely great with the nail dipping fast, efficient and very talented. Tori handles the pedicure and and is thorough, fast, talented and very professional. Great team. read more

A long overdue review for my favourite place to visit with my sister. We love to pamper ourselves with manis and pedis here. I am slowly trying each option form their "menu." I love their milk and honey as well as their citrus mani/pedi options. My sister almost always gets the lavender one. They have a wide range of nail polish colours to choose from (including matching gels and acrylics), great service, massage chairs, and drinks. I love their frozen margaritas. They can be busy (as it was this last time -- almost every chair was filled!), but we usually just walk-in and don't have to wait for what truly ends up being an afternoon of pampering. Definitely a must do for my sister and I when I visit! read more

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Use to love this place but will never set foot in there again!!! They did great job but the last time I went the girl with the pink hair did my nails and she was super rude and 3 of the nails broke the first week. I went back to have them removed and I asked for anyone but her! Well, they told her and all the workers evidently spread the news!! So uncomfortable! They all talked among themselves and the girl that did them originally came over and looked at my nails & gave me the evil eye!!! Never again! They use to have a really sweet guy that ran the place but he's gone so will have to try another place!!! read more

Needed a mani pedi before flying out and they did an incredible job! Big selection and many pedicure options also read more

My nail tech that I've been going to for 4 years moved to this spot... I LOVE Helen and her husband Simon! They do great work!!! However, I don't know if I will be back... This new owner is very rude! She really needs to learn to multi task and be nice at the same time. Also, she wanted to charge me more then what was written on the paper and wanted to go back forth with me about the price verses what is written on the paper. This didn't sit well with me. My 3 stars are NOT based on my work nor the techs that serviced us, however on the OWNER ONLY! read more

Dip powder service was the worst I ever had. They did not even clean up my cuticles and nail beds before applying the powder (even though I paid extra for full manicure) and end result was messy/uneven and started cracking within 2 days. I returned to let them know so they could make it right and they gave me a quick manicure leaving dirt under the fingernails and demanded additional tip money, even though the original service was $70 plus tip. There are way too many nail salons in the area to ever go to this dump. read more

Words can't express how I feel about MY TEAM and the quality of work they provide. From my eyebrows, hands and toes, the service has been the best!!! When they told me they would be moving to this new location, thete was no doubt that I would follow. Lee, Steven and Cheryl is amazing! Oh and don't forget, the vibe and atmosphere is amazing! Pricing is very affordable along with the best wine and cocktails! Try them! You won't be disappointed...more like Hooked !!! Thanks again for always being my pamper place!!!! read more

If there was a negative star button, I would put it. Today I walked in to get both my nails and toes done. I got a simple French manicure and a French pedicure, both extremely short length, no design, no massage, no extra add ons. After they finished, I went up to the register to pay and the lady tells me $129. I start telling her to review the charges that we're made because I thought they may have gave me the wrong bill. Turns out they check marked on MY paper, adding the services they wanted to service me, that I DID NOT ask for, they demanded that u paid because I "agreed". She never let me know about any additional charges, nothing extra, she just went with the flow and added over $60 worth of additional charges, which in the end I had to pay for. Will never go here again, and advise nobody to go. I will upload pictures of what I got done. ( excluding the pedicure ) read more

Grand Nail Salon - French manicure - Nail Salons Near Me - Rowlett, Texas

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The quality of work is great. There's no fancy anything so if you're wanting wine and drinks this isn't the place. My pedicure was awesome, the lady was meticulous and not rushed. read more

Grand Nail Salon - Dip - Nail Salons Near Me - Rowlett, Texas

I haven't been in a year and some months, due to Covid. Went today, Michelle and Christy did my mani/pedi. Manager Barry is still there. It was clean as always was previously. Techs were friendly as always. Quality work and supplies used. I was concerned after seeing some negative reviews, I'm glad I didn't let them sway my decision to return to this salon, post Covid. read more

Incompetent staffing. This is the 3rd time they have overbooked or double booked and it's at my time and expense. I've been coming here too long for this. It's THE LAST TIME !!! Apologies don't cut it. Discount doesn't cut it. *When you're not valued, move your business and money elsewhere. That will be the part they understand. read more

Steve is amazing. Professional and did exactly what I requested. I loved my nails!!! Definitely going back. Thank you Steve!!!! read more

Grand Nail Salon - Nail Salons Near Me - Rowlett, Texas

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Came in for a pedicure and a manicure and the staff was so attentive. They even suggested color that would look good on my skin. I would definitely come back! I love my glazed manicure! read more

Grand Nail Salon - Nail Salons Near Me - Rowlett, Texas

I used to love this place but they up the price on Everything!!! Every time I turn around prices are up. Sometimes you get a decent nail tech but if you don't request the good nail tech you're likely to get one you will not be pleased with. Currently looking for a new regular place read more

They did a great job in my nails! I loved going in there and man they were busy too! Not expensive either. To take off my old dip and do a gel mani was only $40 before tip. I will be going back. read more

Grand Nail Salon - Gel manicure #443 - Nail Salons Near Me - Rowlett, Texas

This place is the best! The staff is so nice, they always make sure you leave satisfied! And they're are always staffed :) will always recommend this place!! read more

Cheryl is the best. I've been to Several nail salons in the Rowlett, Garland area and no one listens or is good as her. She is attentive to my needs, she's so nice and is fast. read more

Grand Nail Salon - The dipping powder goes to my cuticle she cleaned underneath the nail. - Nail Salons Near Me - Rowlett, Texas

Steven did such a good job on my nails! Loved them! Staff was super sweet, had a wonderful experience! read more

Grand Nail Salon - nail set - Nail Salons Near Me - Rowlett, Texas

Grand nail salon is a great place to get your nails done! The staff is amazing and go above and beyond to do a great job! Highly Recommended!! read more

My cousin and I went to get our nails done before her big day. I got only a pedicure and my cousin got dip powder as well as a pedicure. When we sat down, we were immediately started with our session. My pedicure: I asked for the Rose Petal pedicure. The tech that did my feet was below average in terms of the quality. She barely removed the callus off my feet and my feet feel even more rough than when I walked in. Then it came down to the part of the pedicure with the bag of wax. At most salons, the techs typically massage the bag on the leg until it's cool enough to put on the feet. My tech put it on my foot immediately and it was scalding hot. I typically have a high tolerance for heat, but this was ridiculously too hot. I told my tech that it was too hot and she just continued to put on the next bag that was also just as scalding hot. Even after everything being done, there's still so much residue on my feet. The dip powder: My cousin asked for almond shaped nails with a matte cranberry color. Her nails were too short so they said they needed to change the shape. So she decided to go with round nails. Her nails ended up being uneven and just not cohesive. Then when it came to the color, they told her that it would look ugly to get matte nails because it would look "dirty" after 2 days. I've seen other places use a matte top coat to make sure that the nails are protected, so they can't use one as well? Overall we were very disappointed with our service and have no intention of going back there. I'll just stick to my usual salon. read more

Cindy is amazing! She's super skilled with hand drawn nail art. Barry the salon manager is genuine, fun and treats everyone likes he's known them for ever. Love this nail salon! read more

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Excellent services, very clean, always busy but you never have to wait long. Tina does an excellent job on dip nails. Roy does excellent massage for pedicures. read more

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Steven did an awesome job on my nails! My mom and I have been going to Grand for a while now (and we've tried nearly every salon in Rowlett!) I love getting artwork so I'm so pleased with my nails today!! read more

Grand Nail Salon - Spooky nails for Halloween! - Nail Salons Near Me - Rowlett, Texas

Wonderful nail spa. Cheerful, professional and relaxing. My hubby and I love to come here, we feel pampered, the manicures and pedicures look terrific. read more