Maybe try another location! I had a young, cocky, male provider. (? Insecure?) Not a thorough exam,…read morethen said I had a "virus" but didn't test for a "virus". No flu, covid or strep test. I was super sick but sent home w/otc meds. Poor healthcare. Wasted money. The nurse couldn't be nicer. I'll try another network or location next time.

I'm shocked by the amount of poor reviews especially with ones complaining about the wait. I…read morevisited this urgent care center on 2 different occasions and the staff were all extremely friendly and prompt. I was seen within 5-10 minutes of getting there on both occasions. I felt comfortable with the doctors and staff that assisted me and they all were knowledgeable and caring. Very smooth and easy experience.

If I can rate this place as a 0/5 stars, I would My mother…read morebroke her wrist so she went to this urgent care for the first time. They did the usual xrays and wrap to stabilize the wrist. Because the break is severe enough to needing surgery, my mom wanted to see an orthopedic specialist asap. My mom was going to go to Doylestown Hospital ED but someone from Tower Health supposedly told her that it would be POINTLESS to go because they would just do the same treatment as theirs. Instead, the provider referred her to Rothman Orthopedics located at Lankenau Medical Center, which is 1 HOUR AWAY at 3:30pm. HOWEVER, my mom did not leave urgent care until 3PM but supposedly they told my mom that as long as theres an appointment made, it will be okay. We rushed through heavy traffic. I assumed that my mother was aware of the office hours. We made it to Rothman around 4:15pm. The problem is that there were no doctors available because they closed at 4:30PM. While my mom is crying because of the intense pain, I called Tower Health for any other recs because their only recommendation was no good. The guy told me, "so what do you want me to say?" He could have at least said "go to the ED" and/or be EMPATHETIC to our situation. We could have avoided this whole shenanigans and hours of traveling by going to ED at the first place. The provider at Tower Health made poor recommendations -- the appointment that was arranged was impossible to make on time. My mother is not medical savvy so she took everything to what the people at Tower Health said to heart. I am a registered nurse so naturally I was appalled by how my mother told me happened . Showing empathy and compassion goes a LONG way to providing excellent patient care/experience. If I was the provider, I would have been realistic and even google the times the office is open. I think it is good practice to know the days/times the office is closed before making any urgent referrals. This would usually not bother me as much but because my mom was having 10/10 pain and walking around with a BROKEN WRIST, I can think of so many different ways her experience could have been and how they communicated to her. I would NOT recommend this place.

Rarely take the time to write reviews, so here goes everything: In a time when accessing personal…read morehealthcare has become akin to a naked and afraid TV challenge, fenced-off from us by COVID protocols, both guided and misunderstood, a true fearless provider still exists in this healthcare dystopia: Tower Health Care, Doylestown, PA My PCP of 25+ years wouldn't see me, even though I home tested negative, twice over 7 days and said I know this is bronchitis, please can you call-in an antibiotic which they have done several times before over my tenure there, sorry nope. I was getting a little nervous at this point and feeling a bit panicked about getting help. I decided to take a chance and left a very long line outside in the freezing cold of another urgent care waiting for number and drove up to Tower Health to see how they were dealing with rapid testing. Immediately met an intake person (I didn't catch her name, sorry) said only PCR (which I didn't care, just wanted to see a doctor) and then later called me, as I waited in my warm car, (30 mins, and I know I would still be outside at the other urgent care waiting for only a number, and said the words I needed to hear: "You're up bud"! I have to say I felt a sense of relief, silly I know, but when you feel like you are coughing up your lungs and having difficulty breathing, and it's NOT COVID!, you begin to feel a little claustrophobic. From the intake person, to Mandy (nurse) and Sima Assefi, MD, I felt like I was surrounded by the "A" Team! Professionals each one, efficient, direct, fast, and personable to me the entire time. Made me feel like I was the only patient in the office, which of course I wasn't. Mandy walked me back, took my vitals and history, determined an initial course of action with Dr. Assefi, and done. Dr. Assefi then immediately swooped in, diagnosed me as having guess what? Bronchitis. Only by now it was pretty bad, worst case I've ever had, she immediately took aggressive action. Mandy put me on a Nebulizer for about 5-7 mins, Dr. Assefi came back in, listened to my lungs again and announced now I hear your lungs fully expanding! WOW! She gave me not just the one antibiotic prescription but two other drugs to get this kicked out of me, fast! I've been around healthcare a long-time, as in an - olderfart. Both as a patient and professionally. Used to fly medevac helicopters back in the day with a flight nurse and paramedic on board. Those folks know time is of the essence every time they climbed aboard. This Tower Health team reminded me of those flight nurses and paramedics, fast, efficient, really knew their medical stuff! An "A" Team! You folks are pretty amazing! Thank you!!

Our family has been under the care of Dr Manja for at least 15 years. Dr. Manja has the distinction…read moreof having extensive experience and attentiveness in both urgent care, and as our Primary Care Physician. He always treats our concerns seriously and brings resolution. The PAs are very adept and experienced in caring for each patient with skill and knowledge. The most comforting aspect is their determining what follow-up care is needed, even for some serious conditions that our family and friends have experienced. The office is impeccably clean and beautifully decorated for a peaceful feel. The staff is efficient and attentive, giving confidence that our concerns will be answered and attended to in a timely manner.

Doctor gave me a 5 minute diagnosis and left! Really? Cold! When I got home 4 days later, my doctor…read moreasked why I wasn't given an intravenous if I was severely dehydrated? Plus I was positive for COVID. This place is a joke!

Depends on which practitioner you see. Got an email saying…read moremy culture was in. Got there and practitioner on duty - no name starting with S told me culture not in and it might take 2 more days. When I told her the first med was not working she told me there was nothing she could do. By the time I got home (5 min)I had an email telling me I needed a different med for my problem. Obviously she didn't take the time to check incoming reports. Another time I asked for an ekg bc we had a fainting situation. They abruptly told me they did EKG's but I should go to emergency room they couldn't help!!!! Turned out our Dr diagnosed a vagal incident. Very common and not an emergency. Don't waste your time here.

Fun staff and beautiful clean, fun fast service. Will be my go too!!! Great and friendly for kids…read moreas well.

Extremely nice staff! They are quick and efficient. I've been here two or three times and it's been…read morea great experience every time.

I first came here in February 2018 when I had the flu (as I had found out by the end of this…read morevisit). It's 5 minutes from my house, so the location (for me at least) is very convenient. The wait time in the waiting room and waiting for the doctor was a bit long, but the doctor I had was very friendly and informative. She also supplied me with a doctor's note for school and work! Not a bad location, it's good for what it is, urgent care.

I had to take my son to Urgent Care this past weekend due to foot injury. I called a couple…read morelocations and was lucky enough that this Blue Bell location did not have a wait (Philly wait was over 1.5hrs) and they confirmed they had an x-ray. I ended up sending all my stuff over before I got there and we were in an out in less than 30 min. The facility was CLEAN and staff was very nice. Kudos to Dr. Bangor for being so kind to my son. I don't remember the nurse on duty's name but she was incredible, too and proactively took the x-ray to confirm dx. Thanks again!!

There care was quick and efficient I was there for sinus . The office is very nice and clean and…read moresmall.

I'm from out of town and had a quick medical issue to resolve while we passed through. The…read morereception staff was welcoming and clear, they had masks available. Paperwork was easy enough to fill out. I had to wait an hour to be seen, but that's normal. The doctor was absolutely lovely and pleasant to briefly talk to. She listened to me, gave me some additional background with my concerns to alleviate some fears I had with the severity of the issue and how it could affect my trip. Thank you team!

Brought my step grandson here who is covered by Medicaid and it was obvious to me that private…read moreinsurance patients were seen more "urgently" than those without.