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    Graphic 14 Paper

    5.0 (2 reviews)
    Closed 7:00 am - 5:00 pm

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    6 years ago

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    12 years ago

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    GM Supplies - GM Supplies Logo

    GM Supplies

    (8 reviews)

    I've been ordering from GM Supplies every month for more than 5 years. I'm located about 2 hours…read morefrom Vernon Hills, Illinois. They almost always have my orders to me the next business day when I use their ground shipping option (It's free when orders are over a certain dollar amount). So far, I've placed 95 orders with them. I can only recall one order where I received the wrong part (which was very similar to the one I ordered). They checked their inventory and found the mistake. I sent back the part and got the correct part the next day. I had no trouble getting help. Their website added photos of the parts and a nicer user interface in the years since I started buying from them. Their prices for more expensive items tend to be less expensive then other vendors. Their prices for less expensive items tend to be more expensive then other vendors, but still pretty close most of the time. The ease of use of their website covers the cost that I would otherwise deal with spending time navigating and buying parts through other websites. I've always had a pleasant experience buying through them. I've also emailed them for parts not listed on their website and they often are able to help get me unusual parts, which they seem to add to their website after I order them by email, which saves me time when I go to order those same unusual parts from them again in the future. I'm very happy with GM Supplies.

    I've dealt with many suppliers who claim to offer fedex shipping, and then proceed to sit on a…read moreshipment for over a week before actually sending it out. Kudos to GM Supplies for actually shipping in an extremely expedient manner. Will never buy toner elsewhere.

    Interior Investments

    Interior Investments

    (7 reviews)

    I needed a part for my vital Herman Miller Aeron office chair, since as a disabled veteran with…read morespinal injuries I cannot sit for long periods of time on any other piece of furniture. Interior Investments not only found me the part quickly, they were great at communicating, shipped it directly to me, and didn't charge me until they were sure I was able to install it myself. Even further, when I was installing the new part, I discovered a second part of the chair, entirely unconnected to the original damaged part, that also needed to be replaced. When I inquired about purchasing another replacement for that part, Irene, the project coordinator who had been helping me, located the part for me and sent it to me FREE OF CHARGE since they had it in stock already and didn't need to order it for me. I can't say anything more than it's pretty much the best customer service and satisfaction that one can have, and as a result I'll be using Interior Investments for any of my future office furniture needs that they can cover.

    Can't say enough about how positive my experience went with Irene and Tom at Interior Investments…read more Having experienced hassles over the last year with some unnamed small and LARGE businesses....when my favorite chair broke in September 2018 (!) I rolled it into a closet. Just wasn't feeling up to dealing with any more hassle. Needing space in said closet while spring cleaning...I mustered my resolve and was easily put in touch with II's Lincolnshire location - Problem solved in mere days!

    Office Equipment Outlet

    Office Equipment Outlet

    (3 reviews)

    Though OEO offers the best price in toner for our Xerox machines that I can find, I am continuously…read morefrustrated with the level of customer service and field technician service. It seems that every time we need maintenance on our machines, I'm lucky to get any kind of definite answer as to when the technician will be coming. And even when the tech is scheduled, I can honestly say he has never been on time. There have been a couple of times when he has come a few minutes before closing time. And EVERY time he has come, it is always in the afternoon, though I've requested morning service since he is often so late in the afternoon that we are staying past our business hours. I'm pretty sure they only have two technicians, and I can understand that our company is small and perhaps lower on their priority list, but we seem to constantly be waiting on them when our machines are down. And that's IF they even come, there have been times they say they're coming and have failed to show up at all until I hound the customer service people. The technician that comes does not speak very good English and seems to have a social anxiety disorder because he avoids talking to anyone about what the issue is. Often, he will "fix" the machine and leave before even touching base with someone, choosing someone who doesn't know about the issue to sign off on the invoice instead of explaining what work was done and what work is still needed. This leaves us clueless until we get the priced invoice in the mail or notice that the machine is still not working and we have to call again to get half-answers. They are the opposite of proactive when it comes to issues. I've been told so many times "Let me find out and I'll call you back" and then no one ever calls me back. And forget about talking to a supervisor or anyone who knows what's going on. OEO is a small company from what I can gather, but the owner is never available and the people you can talk to have no authority or control over anything. Honestly, if it wasn't for the fact that their toner prices are the lowest I can find, I would completely avoid using this company.

    Beware! I have had nothing but trouble since I have started business with OEO. Never have I…read moreexperienced such bad customer service or a lack of respect and understanding for a fellow business. I have lost time, money and customers due to OEO. They are full of enticing promises, but these promises only end in disappointment. I ordered a Xerox machine from OEO and it was delivered weeks later than they said it would be. To make matters worse the day it was delivered it was hours late and it was the wrong machine! By this time I had orders stacking up from customers and either lost them or was able to appease some by offering a discount. Not to mention the model that was delivered was much slower than the one I ordered. I was told to use this machine until the machine I ordered became available. Needing a machine to get my orders done I agreed to this and ordered the necessary consumables. Approximately two months goes by and out of nowhere two OEO employees come and take the temporary machine I was using without a replacement. Here I am a business owner with no machine and they still have my money that I paid for the original purchase. I immediately call and want a refund to which they reply that the accountant is out and my refund cannot be done until tomorrow. Not settling for this I decided to call another OEO location and get in contact with the owner, Marvin. Marvin now knowing my situation tells me that I should have never been told to use a temporary machine and that he needed to talk with the salesman I dealt with and would call me back. I never received a return phone call, therefore, I call again only to hear more upsetting news. The owner, Marvin, while recognizing the errors on their side and saying he will fire the salesman that lied to me, has refused to fully refund me and charge me for usage of the temporary machine. Not once was I told this would be the case with the temporary machine and had I known this, I would never had agreed to those terms and sent the machine back right away. If you're considereing starting business with OEO, do not do it or I highly recommend you get EVERYTHING in writing and signed, so you have a fallback and save yourself a lot of trouble.

    Graphic 14 Paper - officeequipment - Updated September 2026

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