Fran is outstanding. We are opening a new restaurant in Wauconda and she has been incredibly…read morehelpful helping us preserve and print precious old historical photos. Her professionalism, knowledge and excellent customer service is next level. Recommend them for all of your printing needs.

I ordered prints from them for the first time and couldn't be happier. I must have requested the…read morewrong size but they not only properly sized my invites, they also cut them down so I wouldn't have to later. Above and beyond.

I visit this Staples fairly often for a variety of needs. While the staff is nice and hard…read moreworking, what you see is what you get in terms of products. I recently visited for stationery - the selection is very limited with no real high-end option. They are sometimes out of the ink cartridge that I need. Also, the return program is a bit wonky - you only get credit if you return two cartridges in six months, so I have to keep cartridges at home while I wait to have two... what a pain! They sometimes are out of the gift certificates that I need - I come here for specific ones and they are not always in stock! Check-out can often be backed up with several people waiting though multiple managers in the store. I have always had good service dropping off my UPS return parcels. Elmer is helpful and pleasant.

Worst service ever on printing area. The young lady was with bad attitude, poorly customer service,…read moreno empathy, no solution for us and on top of that we asked her a question and she said : " what do you mean ?? With an angry face and lack of respect. Never in my life will be on the same store and also the company since the employee was with frustration with the company. Her service not even one star

Liars - paid for next day delivery package still has not arrived 5 days later and losing business…read morebecause its needed for work. Will never ever use CDW again. Don't waste your time or money with them.

It's a great office in a great location. There are many things around the office as far as food…read moreselections. The area around this office is up and coming and growing ever week.

I've been ordering from GM Supplies every month for more than 5 years. I'm located about 2 hours…read morefrom Vernon Hills, Illinois. They almost always have my orders to me the next business day when I use their ground shipping option (It's free when orders are over a certain dollar amount). So far, I've placed 95 orders with them. I can only recall one order where I received the wrong part (which was very similar to the one I ordered). They checked their inventory and found the mistake. I sent back the part and got the correct part the next day. I had no trouble getting help. Their website added photos of the parts and a nicer user interface in the years since I started buying from them. Their prices for more expensive items tend to be less expensive then other vendors. Their prices for less expensive items tend to be more expensive then other vendors, but still pretty close most of the time. The ease of use of their website covers the cost that I would otherwise deal with spending time navigating and buying parts through other websites. I've always had a pleasant experience buying through them. I've also emailed them for parts not listed on their website and they often are able to help get me unusual parts, which they seem to add to their website after I order them by email, which saves me time when I go to order those same unusual parts from them again in the future. I'm very happy with GM Supplies.

I've dealt with many suppliers who claim to offer fedex shipping, and then proceed to sit on a…read moreshipment for over a week before actually sending it out. Kudos to GM Supplies for actually shipping in an extremely expedient manner. Will never buy toner elsewhere.

I needed a part for my vital Herman Miller Aeron office chair, since as a disabled veteran with…read morespinal injuries I cannot sit for long periods of time on any other piece of furniture. Interior Investments not only found me the part quickly, they were great at communicating, shipped it directly to me, and didn't charge me until they were sure I was able to install it myself. Even further, when I was installing the new part, I discovered a second part of the chair, entirely unconnected to the original damaged part, that also needed to be replaced. When I inquired about purchasing another replacement for that part, Irene, the project coordinator who had been helping me, located the part for me and sent it to me FREE OF CHARGE since they had it in stock already and didn't need to order it for me. I can't say anything more than it's pretty much the best customer service and satisfaction that one can have, and as a result I'll be using Interior Investments for any of my future office furniture needs that they can cover.

Can't say enough about how positive my experience went with Irene and Tom at Interior Investments…read more Having experienced hassles over the last year with some unnamed small and LARGE businesses....when my favorite chair broke in September 2018 (!) I rolled it into a closet. Just wasn't feeling up to dealing with any more hassle. Needing space in said closet while spring cleaning...I mustered my resolve and was easily put in touch with II's Lincolnshire location - Problem solved in mere days!

Though OEO offers the best price in toner for our Xerox machines that I can find, I am continuously…read morefrustrated with the level of customer service and field technician service. It seems that every time we need maintenance on our machines, I'm lucky to get any kind of definite answer as to when the technician will be coming. And even when the tech is scheduled, I can honestly say he has never been on time. There have been a couple of times when he has come a few minutes before closing time. And EVERY time he has come, it is always in the afternoon, though I've requested morning service since he is often so late in the afternoon that we are staying past our business hours. I'm pretty sure they only have two technicians, and I can understand that our company is small and perhaps lower on their priority list, but we seem to constantly be waiting on them when our machines are down. And that's IF they even come, there have been times they say they're coming and have failed to show up at all until I hound the customer service people. The technician that comes does not speak very good English and seems to have a social anxiety disorder because he avoids talking to anyone about what the issue is. Often, he will "fix" the machine and leave before even touching base with someone, choosing someone who doesn't know about the issue to sign off on the invoice instead of explaining what work was done and what work is still needed. This leaves us clueless until we get the priced invoice in the mail or notice that the machine is still not working and we have to call again to get half-answers. They are the opposite of proactive when it comes to issues. I've been told so many times "Let me find out and I'll call you back" and then no one ever calls me back. And forget about talking to a supervisor or anyone who knows what's going on. OEO is a small company from what I can gather, but the owner is never available and the people you can talk to have no authority or control over anything. Honestly, if it wasn't for the fact that their toner prices are the lowest I can find, I would completely avoid using this company.

Beware! I have had nothing but trouble since I have started business with OEO. Never have I…read moreexperienced such bad customer service or a lack of respect and understanding for a fellow business. I have lost time, money and customers due to OEO. They are full of enticing promises, but these promises only end in disappointment. I ordered a Xerox machine from OEO and it was delivered weeks later than they said it would be. To make matters worse the day it was delivered it was hours late and it was the wrong machine! By this time I had orders stacking up from customers and either lost them or was able to appease some by offering a discount. Not to mention the model that was delivered was much slower than the one I ordered. I was told to use this machine until the machine I ordered became available. Needing a machine to get my orders done I agreed to this and ordered the necessary consumables. Approximately two months goes by and out of nowhere two OEO employees come and take the temporary machine I was using without a replacement. Here I am a business owner with no machine and they still have my money that I paid for the original purchase. I immediately call and want a refund to which they reply that the accountant is out and my refund cannot be done until tomorrow. Not settling for this I decided to call another OEO location and get in contact with the owner, Marvin. Marvin now knowing my situation tells me that I should have never been told to use a temporary machine and that he needed to talk with the salesman I dealt with and would call me back. I never received a return phone call, therefore, I call again only to hear more upsetting news. The owner, Marvin, while recognizing the errors on their side and saying he will fire the salesman that lied to me, has refused to fully refund me and charge me for usage of the temporary machine. Not once was I told this would be the case with the temporary machine and had I known this, I would never had agreed to those terms and sent the machine back right away. If you're considereing starting business with OEO, do not do it or I highly recommend you get EVERYTHING in writing and signed, so you have a fallback and save yourself a lot of trouble.

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

The owner, Alex, is a nice dude, but a poor communicator. My laptop was having crashes, and I…read moredropped it off in early June for troubleshooting/diagnosis. I called after several weeks and he promised he'd have the problem diagnosed within the next couple days and call me back. Several additional weeks went by and I called again with the same response, and then once more a few weeks later- a total of 2 months of wait time without any progress or evidence that anything was done at all. I eventually gave up and got my laptop back myself to look at. Googling my error messages indicated that my RAM was faulty, and after replacing the RAM (a 15-minute procedure), my laptop works fine. It took me ~30 minutes of total active time to troubleshoot and solve this problem that I had previously waited 2 months for the owner to fix. I'd guess that Alex was overcommitted with fixing other machines to focus on mine, which is fine if he told me a realistic estimate (i.e. "I'm really busy right now, but check back in a month and I'll give you an update). Instead I got drip-fed inaccurate timeline estimates. Overall, I find it difficult to reccomend going to this business to get your problem fixed unless you have a really easy software issue to diagnose/fix on the spot.