I went for orthodontist work, Love the employees, everyone is very kind and gentle while you're in…read moretheir care! Everything was broken down and explained to me very well.

Want to know why this place has horrible reviews? Because the people working there are incredibly…read morerude and abrasive. I had waited a month just to see a dentist and I was a new patient with them, but they told me I'd have to wait another week to see someone.. I had already waited so long for this and they had no sympathy. The one worker that's crucial to the appointment had to leave early due to an at home emergency and while I totally understand that and respect that and hope they're well, the other receptionists and assistants that I talked to were incredibly rude. I will be trying my hardest to find a new dentist after this phone conversation. Thank God I found out now that they're crappy people rather than wasting my time and money on them. Please get new employees if you want this place to thrive. This was a terrible experience.

I'm looking for a new dentist. Thing is, I am a member of the Maryland Healthy Smiles program,…read morewhich is linked up to medicaid (I think) so I can't just go to any old dentist. First off, there are steps here. Because I am a wheelchair user, in order for me to get into an exam area I had to go around to the side of the business and come in the delivery door. I could not use the xray machine that revolves around the head because I'm too short and they don't have any sort of chair or stool to use. I was able to get x-rays the old fashioned way, where they make you bite down on those slides... Then I had to pay $30 out of pocket for the dental assistant to paint fluoride on my teeth, which peeled off throughout the day in a disgusting manner. She spent the entire exam recommending that I buy a $100 battery-powered toothbrush and the $50 replacement heads, cuz medicaid patients are just made of money, I guess. Thing is, she didn't want to sell the toothbrush personally. She suggested I get it on Amazon. Why the hard sell if she wasn't going to profit from it? I get through the exam and the actual dentist comes in. They discuss where I have cavities, they tell me I need to see an oral surgeon to get my wisdom teeth removed because at least two have cavities, but they never told me when to make the appointments or how to find a surgeon. It's been over a year since that appointment and I'm glad my teeth don't hurt because doing the research to find another dentist has been a pain in the butt. My boyfriend used the same dentist the week before to get three teeth removed. He's still in pain when he eats. Yes, a year later. He was present at my exam and mentioned his pain several times, but neither the dentist nor the assistant gave any cares. I cannot recommend this chopshop. There are many dentists in the dundalk area. Try one of those instead (though not the one on Merritt Blvd near jalapeños cuz the receptionists there don't know what they're doing). Good luck on your mission.

I'm new here and the experience was fabulous I cannot wait to continue my journey of getting new…read moreteeth thank you everyone

This is the BEST Denist I have ever been too, in 4 decades and I have been to ALOT of offices!…read more Eastpoint Family Dentistry!!!

DO NOT GO THERE!!! The dentist is horrible. She removed all my top teeth because she said I had…read moreperiodontal disease. She told me to go home and take ibuprofen. 72 hours later I passed out from the pain and hit my head on my kitchen table so bad that I have a divot in my skull. I have spoken to 2 oral surgeon who told me that not prescribing any kind of pain medicine was "inhumane." Run as fast as you can......do NOT go there.

Had extensive work done over a six month period. Really happy with the work she did. Always made me…read morefeel at ease too.

I had been dealing on an off with a pain issue in my mouth that had become less tolerable, more…read moreintense, and frequent. Both my mother and my sister suggested that I try Dr Sigdel's office to see if I could get an appointment, as they have used Dr Sigdel before and were both satisfied. I gave the office a call and was able to set up a same day appointment that afternoon. Everything from the get-go was straightforward and explained to me. Dr. Sigdel put me at ease after I explained to her my concerns and issues and worked to make sure I was as comfortable as possible and informed as she went along. The procedure was done without a hitch and my issue was resolved. And kudos for the follow up phone call the next day. Dr. Sigdel and her staff could not have been more pleasant and professional. Long story short, 100% satisfied, would highly recommend for your dental needs, and will hopefully return in future for mine.

Myself and my immediate family receive services from Dr. Lagratta! Him and his team are the best in…read moreDundalk. He always makes me feel welcome and makes your feel completely comfortable. Staff has always helped make sure we attend our check up and teeth clean by reminder phone calls. They are pleasant and even squeezed me in when I missed my appointment! I give them my highest recommendation!

I had a broken tooth that was giving me severe mouth pain and headaches. I called on Friday…read moreafternoon .I was able to get scheduled to be seen for Saturday morning .I went and saw the dentist. he was able to do the tooth extraction the same day and I was much better I had so much relief afterwards. I have extreme dental anxiety and they walked me through the procedure. they listened to me ;they helped me with the anxiety;and they were extremely attentive . I highly recommend them. They were wonderful. Also, they were affordable. I have found a dentist that I will continue to use going forward!!

The company was apparently offering a $29 new patient initial visit special. My son who is 18…read moreneeded to be seen on an urgent basis but the location closest to our house didn't have any availability for two weeks so we were referred to Dundalk location. However, even though the Whitemarsh location would, this location refused to honor the $29 special as it only applies to patients over 21. 18 is not a pediatric patient so he can't be seen there but they won't honor a special for adults because he's 18? So they wanted $276 to be seen because he is 18! Such bad Customer Service on the part of this location!!

Absolutely Amazing. I had the Best experience with A dentist Dr Samuel Huang at Dundalk Family…read moreDentistry. I am absolutely scared of dentist and have a lot of anxiety but Dr Huangafe me feel very comfortable due to his gental actions and over all personality. I was in chair for 2 hours and never felt any kind of pain or anxiety or discomfort in any way. I feel like I was Blessed I really do. Dr Huang is extremely professional, wise, kind, caring and just Sweet a very Good man. I will always appreciate him and haveu h much Respect for Dr Huang. Even after I have hardly no swelling and no pain. I am so extremely grateful to Dr Huang and his staff. Best Dentist I've ever been too No joke

I'm a big fan of Dr. Sahni. She is kind and gentle. If you are afraid of going to the dentist, go…read moresee her. She will treat you right.

this was my first visit to this office. it was a very pleasant experience. I had a cleaning and…read moreX-rays done, my teeth feel so clean. The whole office staff are very professional, informative of what there going to do. I love the hygienist She is great. The office is very clean I am definitely going back for my 6 month checkup.

nice dentists. nice staff. had a problem with my temporary crowns but they were very accommodating.read more

I called this office and left message to call me back for an appointment asap due to tooth pain…read more After not getting a call back, I called again the following day and spoke to Ashley. I asked to make an appointment and for some reason she said "can I call you back in 5 minutes?" She never called me back.

I had an appointment a couple months back and when I walked in the door and they called me in the…read moreback I explained to the dentist that I was petrified of the metal pic that they put in your mouth and pick your teeth I can't do it like literally I get to shaking and he said to me that he he cannot do his job without that metal pics so I'll have to just go somewhere else he cannot help me he had very poor table manners I was so upset I was in tears the stuff was fine but Jeffy if that's his name horrible horrible bedtime manners I wouldn't take my animal there to have their teeth worked on

Always able to get an appointment. Family oriented. The Hygienist are really pleasant. You have to…read morefollow up with them about extras such as implants ect. I'm still trying to get a quote after asking a few times but I think I will try a cosmetic dentist for the procedure.

I'm shocked to see all of the positive reviews of Dentalworks, particularly where communication is…read moreconcerned. I have routinely had difficulty getting specific details out of dr. cho and his staff about procedures, and even basic scheduling. I have been coming to this office for over a year and it has become much worse as time has gone on. Recently, I called in with an urgent need after a filling (done by dr. cho) failed within a month of getting it. This left my tooth exposed and painful, which I communicated to the scheduling staff. After communicating this, I was given options (which were poorly explained) and we agreed on getting a pre-authorization from my insurance which I expected would not take much time. After waiting 24 hours to hear a response, I called the office back. When I asked about the status of the pre-auth, the scheduler laughed and told me the pre-auth would take two weeks to come back. I was also told that I would not be able to get the work scheduled for at least that much time as the dentist was going on vacation the next day. I'm not sure what was unclear about "I am in pain, and I need to have this fixed as soon as possible" but I did not get the impression that this office is concerned with urgency in any way shape or form. If you are in pain, or you think you might be in pain and need work done quickly and reliably, Dentalworks is not a good bet for you. Best to find another office that will actually follow-up, communicate with you on even the most basic level, and treat you as if your oral health is actually important to them.