Mom coming into down. Needed an Emergency deep clean. Great result, good communication and my house…read moreis very clean. I recommended calling them. Worth Every cent.

Would highly recommend. They did a great job. They were also able to clean my house quickly and…read moreefficiently. They came on time and were very friendly. They were also able to clean with all non-toxic cleaners.

They did a great job of cleaning my apartment particularly the carpet, kitchen, and oven…read more I would work with them again. I highly recommend to anyone look for a pretty affordable cleaning service.

*Edited to reply to business at end of my review…read more I hired this company to perform a move-out cleaning on an empty home. The scope of work included cleaning a 3700 square foot house. I gave the owner the details of the job. The estimate I was given was 6 hours at $79 per hour for two workers. The two workers arrived on time and were pleasant. Unfortunately, the rest of my experience was extremely disappointing. The house was completely empty. The four bedrooms and three bathrooms upstairs had just been freshly painted and there is new flooring throughout all but two bathrooms upstairs - installed that week. My husband and I were the only occupants of the home, with weekly housekeeping services throughout the eight and a half years we lived there, so the overall level of dirt and grime was minimal, at best. Approximately five hours into the job, I contacted the owner to ask how she preferred to be paid. At that point, I was informed that the workers had only completed the upstairs portion of the home and would need approximately four additional hours to finish the job. What troubled me is that at no point during those five hours did anyone contact me to say the project was running behind schedule or would significantly exceed the original estimate. The owner later told me that her workers had been sending her photos during the day, including photos of a dirty windowsill, a toilet, and a pantry shelf. However, the pantry shelf that was photographed was not even cleaned, as it was in the kitchen. If concerns existed about the condition of the home or the amount of time required, those concerns should have been communicated to me immediately rather than after five hours had already elapsed. I found it very difficult to understand how two workers could spend five hours cleaning four empty bedrooms with fresh paint and flooring and three bathrooms and still be only partially through the job. Based on the amount of work completed, I felt the request for an additional four hours was unreasonable and completely inconsistent with the original estimate. The conversation that followed became increasingly frustrating. I became upset and raised my voice because I felt I was not being heard. The owner repeatedly interrupted me and would not allow me to finish speaking. Eventually, she hung up on me. Afterward, I sent messages explaining that I did not believe the amount of work completed justified the time being billed. Rather than attempting to resolve the disagreement professionally, I felt pressured and intimidated by repeated references to threats of legal action. I had requested that she call my husband so that they could come to a fair and equitable solution. She refused to do so. The following morning, the owner requested my last name and mailing address by text message. When I did not respond, she later texted personal information about me she found on the internet. I found this behavior disturbing and invasive. I have no issue paying for work that is performed. My issue is with the vast difference between the quoted time and the actual progress made after five hours, the lack of communication while the job was underway, and the way the disagreement was handled afterward. While the workers arrived on time and were courteous, the overall experience left me feeling frustrated and taken advantage of. I would not use this company again, and I would encourage prospective customers to obtain very clear written expectations regarding estimated hours, progress updates, and billing before work begins. * A final clarification. At no point have I said that your employees should not be paid. In fact, I offered to pay for three hours because I believe people should be compensated fairly for work performed. The issue has never been whether work was done. The issue is whether the amount of work completed justified the amount of time billed. Because the workers were alone in the home, I cannot know exactly how every minute was spent. What I do know is that after approximately five hours, the progress reported to me was far less than I reasonably expected based on the original estimate, the condition of the home, and the scope of work completed. I also note that you never personally inspected the property. While there was some dust from newly installed flooring and carpet, I disagree with your characterization of the home's condition. Reasonable people can disagree. My review reflects my honest experience, and I stand by it.

I have used Sylvia's Cleaning for 9 years (maybe more) at two different homes. I use their…read morebi-weekly cleaning service. I have had a few different teams over the years and, while they have slightly different techniques, they are always efficient and thorough. They are respectful of any requests. For example, I don't allow chlorine bleach for health reasons and provide an alternative product. Currently, I have a team of two lovely ladies who complete their job at my 4bed, 3bath, 2-story home in about 2-2.5 hours. This is nice because we work from home so it's relatively quick and the house is refreshed. Their office is responsive and friendly. I have referred the company to friends several times.

We specifically asked for a deep cleaning this weekend. Two housekeepers came and were supposedly…read moredone in a little over two hours. They did not dust AT ALL, did not clean the baseboards, and ignored the cobwebs. They seemed in a rush to leave. Kitchen and bathrooms, however were great. We won't be using them again unfortunately.

I recently hired Pure glow cleaning services and could not be happier. They arrived on time, were…read morekind and professional, and the attention to detail really showed. They didn't "tidied up", they genuinely cleaned my place. On top of the great work, they were reasonably priced. Highly recommend and will definitely be booking them again.

Great service! Victoria deep cleaned my new home before I moved in and after close to 5 hours it…read morewas spotless! Highly recommend! Very professional and friendly. Will definitely use this service again.

Excellent service, but I little bit expensive (for me). Very…read moreprofessional, very cleaning since they came 3 people. Again it's only my opinion.

I got great experience with this cleaning company. I needed just a regular cleaning of my…read moreapartment. Girls did their job perfect. I appreciated it and I recommended already to my friends .

From the beginning, Josh responded quickly and kindly. He was easy to communicate with in the…read morescheduling process. The two people who came to do the cleaning arrived on time and prepared. They brought all their own supplies and immediately got to work. They worked quickly but thoroughly and showed good attention to detail. I would definitely recommend their services.

I received a quote through Yelp and was provided a phone number to call to discuss the service…read more When I called, nobody answered. I then sent a follow-up message and never received a response. I find it frustrating when a business invites customers to call but then doesn't answer or return messages. Communication is one of the most basic aspects of customer service and unfortunately my experience ended before I could even book the service. I cannot comment on the quality of their cleaning, but based on my experience, responsiveness and customer communication were disappointing. ***** UPDATE ***** After leaving my initial review regarding lack of response to calls and messages, the service provider did reach out to me directly. During that phone call, the conversation became confrontational. I was told that my review could be reported to the police, which felt like an inappropriate and intimidating response to customer feedback. During the call, I began recording for my own reference, and the call was then disconnected. There were multiple follow-up calls from the same number, and each time the conversation ended shortly after I attempted to record the interaction. I eventually chose to block the number due to the repeated and uncomfortable nature of the contact. Based on this experience, I found the communication to be unprofessional and stressful. Instead of addressing concerns calmly, the interaction escalated in a way that made me uncomfortable. As a result, I will not be using this service and would advise others to carefully consider communication reliability before booking.

First time using a cleaning service and Yunue and Gustavo did an amazing job in our apartment!!…read moreThey were friendly, professional, and super affordable for all the work they did! Would absolutely recommend and book again! Thank you!

Our Maids came in last week to deep clean our 1-bedroom apartment, and my fiance and I were both…read moreimpressed by their quick and thorough work. The apartment was scrubbed and wiped from top to bottom, and it feels noticeably less congested now that everything is shiny, sparkling, and dust-free. The rates are also very reasonable for the area. I only deducted one star because they were unexpectedly late by about two hours. However, the quality of the service was great and we will definitely be hiring Our Maids again for the next deep clean.

I would hire this company again in a heartbeat. We've had Luisa and Jerry clean our ~1300 square…read morefoot apartment for over a year and a half now. They are prompt, friendly, and do a great job. They socialize with my fiancé and I and even love on our dog. They go above and beyond and make things more manageable for us as busy young professionals. As for the company itself, they are responsive to calls and emails, are quick to let you know if a scheduling issue comes up, and the value is unbeatable for the quality of work received. I have had no issues with no-shows, even throughout the pandemic, social justice protests, weather, etc. We are moving out of LA County this week and I am honestly heartbroken that we can't continue to employ this fabulous team. We will truly miss Luisa and Jerry. Call this company for your house cleaning needs- you will not be disappointed- especially if Luisa and Jerry are your assigned team.

My experience was not up to my expectations. I reached out using Yelp's project plan feature asking…read morefor deep cleaning for a move-in and We Clean LA was the only one that was able to reply with a price estimate and availability, so thats a plus. Turnaround for booking was a day, but there was apparent miscommunication. I originally asked for a move in deep cleaning. The cleaners that arrived were told management only told them to plan 2 hours for a 'general' cleaning and told me at the time of the appointment that 2 hours wouldn't be enough to fully clean a 2bd/2bath 1100 sq ft condo. I wish this was communicated beforehand. So what did they get done in 2 hours? They took 40 minutes to clean a patio door and base of the doors. They were able to clean the entire the kitchen in the next hour. I liked that they cleaned the oven vent filters. Then spent the last 15 minutes cleaning window sills, which I ended up asking to be redone because they were in fact not cleaned when they verbally told me they had when I checked in with them. It probably would've been an additional 2 hours to get the rest of the home, which included 2 full bathrooms, and 3 closets. Ended up having to pick priorities at the time of the appointment, which again, was unexpected. Other notes: The cleaners had masks, but did not keep them on the entire duration (pulled down on chin everytime I walked in, not covering nose). Based on this alone, I would not recommend We Clean LA.