This is the best mechanic service I have ever found. They are honest and know what they are doing…read more Dealership wanted 1000s, next place 400 and Pitt Stop laughed and charged 200. Honesty goes a long way.

If you're reading this review, do not even consider taking your car to another shop. This place is…read moreamazing! The people are fantastic, they are open, honest, and do solid work that they stand behind. If you need something done, I would recommend calling in advance if possible to try to get service scheduled as they do get busy. However, they do their best to fit you in as best possible and our great communicators and go above and beyond every time. Dean is awesome to work with and I am very thankful to have the shop to service and maintain all of my vehicles. Highly recommended

I've been around for many decades, owned many German cars, and had them serviced at many places. I…read morehave NEVER seen a place as honest, thorough and expert as Autohauz Lake Norman. What a find!! They had saved me many dollars compared to the rip-off dealership service. You have to be either ignorant or crazy not to use this place.

Someone recommended AH to me awhile back and I finally decided to drop in. The service was…read moreoutstanding - from the time I called to inquire about pricing to the time I picked up my ride. So professional, friendly and helpful. I was told my repair would take about two days and that was accurate. I received a call as expected on the second day and picking up my car was just as seamless as dropping it off. I appreciated how helpful Danny was; everyone I talked to really just went above and beyond. Not to mention their pricing is reasonable. Obviously more reasonable than the overpriced dealer, but also more reasonable than the European repair shop I've used in the past.

I arrived around 8:30 a.m. on a Tuesday. Not busy, so I was able to get in right away. Greeted…read morewith a pleasant smile as I approached, while in my car. Explained what I was there for and she directed me right into the bay. Work was started immediately. I was getting the oil changed, so was able to remain in the car. Everyone worked together as a team, in a pleasant, professional, but comfortable manner. The entire process was completed in les than 30 minutes. Amazing customer service by Dennis. Thank you!

Went in today for a simple oil change on my 07 Jeep Rubicon…read more They appeared to do an okay job till I got home and oil was dripping on my concrete driveway. My jeep has never leaked oil. I got under the jeep to discovery oil splashed on the pan and skid plates. The person that changed the oil and filter did not wipe the pan and dripping from the oil filter change out. I cleaned the oil pan and oil filter along with double checking the drain plug. New concrete driving got out my pressure washer but the dripping did not come out as the oil soaked into the concrete. Should have changed the oil myself! It appeared Express Oil was more concerned with performing an inspection to see what they could charge me for rather than do the job I came if for correctly. They claim a 10 minute oil change now I know why.

Went to this location was service by John, excellent service very professional went over my car…read morethoroughly, even pulled out my air filter checked it and shook off some of the debris, to get me by until I replace it. Highly recommend this location ask for John

I stopped at the highway 73 location for an oil change since I had previously used their DMV…read moreinspection service which was ok. They charged me well over 100 dollars for an oil change even after a 15 dollar coupon was applied. They say that they inspect fluid levels, tire pressures, ETC. They autofilled the checklist for these services right in front of me on the computer without actually looking at fluid levels or pressure the whole time I was sitting there in the car. My advice is to not use this location. It is expensive and they do not perform the agreed-upon safety and service checks.

I've been here twice in a week to get inspections on our two vehicles. Both visits I was in and…read moreout in less than 10 min. Im unsure about their other service, but if you need inspections, I highly recommend them.

Had both my vehicles inspected here, very helpful employees, good place would visit againread more

Amazing quick service! Staff extremely pleasant and…read moreinformative! If you have to kill some time take a easy walk to a local restaurant.

Had an appointment on sept 11 at 3 for an oil change, Brake check, tire inspection and tire…read morerotation for a fleet vehicle that was due. The next day going down 485 I noticed that my steering wheel start to shake. Called and they wanted me to check lug nuts. Driver front, Picture shows one lug nut looked tight but was not very tight and one was half off. The others completely off. I feel that maybe my rim is bent now. Also not sure why no new tires are needed. Please stop and check your tires after work done there. Luck I am a handy at some things as this could have been a bad wreck if I did not pull over and check the tires.

I love Denver Tire & Auto! I can trust them, something that seems rare in the automotive field. Try…read morethem!

Great customer service. Quality service highly recommend. Very reasonable and trustworthy. It's…read morehard to find a good mechanic and place you can rely on.

another update still waiting on some kind of resolution. They will not contact me. They threatened…read moreme with a cease-and-desist just for politely calling up there and asking if the boss would call me please sir was my exact words. All I'm asking for is the money back. I mean, I did have to go pay Honda $1500 to fix their problems. I did stop by there and ask them if the boss would call 2 or 3 different times as well. after they did terrible work and ripped me off. they will not take any responsibility and still say it's anything they did when I have video proof.

I've been having my Vehicles worked on by Westlake for YearS now. I've ventured out couple of times…read morebut always end up going back due to Quality of Work. I've called before & they've not been able to get car in so I'd go elsewhere & then?? regret it. They're under New Mgmt which I didn't know until walking in for my Appt, No Lie~ I was scared!! I'm Great! Are they as Good like the last owners? Will they tell me I need more (than I can afford)? Most of all~Are they going to Rip me off? I can happily say.. They're Very good & did Not rip me a new one! This was 1St time I've left a repair shop & could 'feel' the work done soon as I drove off! Seriously~ it's an Amazing place as it's ever been! I've always recommended Westlake to Friends but don't think they went probably for same reason I'd been lil apprehensive~ it's way too clean‍ That's Crazy thinking~ I Know! Seems every single person I've referred to go here says 'Same' thing.. "Oh I thought that was just a Tire Shop not a repair shop.." I dunno... Maybe you drive by & think the same? Nope! Full on Repair Shop including your Foreign & Jeep vehicles (needing Mechanics go to special school) The Last repair they did to my Vehicle was after it was stolen & I had no Clue what Guy did to it. I saw what Mooresville PD did to it but I still Thank them from bottom of my !!! IF the motor was jacked up like inside of my car?? I was in for it Financially. Westlake put on Diagnostic Machine & listed Everything Needed to be done. I opted for everything that needed to make safe & price was under $1500. During the 2days they worked on it? I was looking online to sell for Parts! It's running better than day we got it! Sorry for Long review but they DEF deserve your Business! They are Not friends of mine actually I can't even remember New owners name but I should. I was too shocked @ price & that I can promise you. So I'm not getting new tires or an oil change for my Review. Oh speaking of but still 5 ..I used to get Emails of their specials for the month.. like Oil change or set of tires for $?? Maybe Owner will see this & Start doing again? If so? Sign me up!