First drive in and costumer service says a lot!!! I was greeted right away, very respectful, yes "ma'am", not "a huh" kind of shop, very personable. First impression was great, and right after i got off my car I was then escorted to their waiting room which one a YES to me! The snack bar is awesome! Cookies, coffee, soda, popcorn, Pretzels, you name it... additional to that; they have a kids play area for the little ones. Bc i know for sure if I'm at work and my husband needed something done here, he'll have the kiddos with him. The place is very clean too! Very thoughtful of them. Keep in mind this is not the norm for these kind of establishments! Kudos to the owners! My husband and I will surely be back for any car needs! read more

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Great customer service, fast, friendly the amenities are not like any other shop! Kids play area and golf for some family fun! The owner also replied to my messages on yelp after hours! This level of service is not the norm! We will be coming back again! read more

Fast quick service at a fair price. They also wore their masks,so I appreciate that. Make sure you check in. read more

Grease Monkey - Oil Change Stations Near Me - Houston, Texas

Wow. I've never seen an oil change place with such an eye for customer service! Pros: -Friendly staff -Clean shop and waiting room -Plenty of free drinks and snacks -Spot for young kids to play -Comfy chairs -Puting green outside (not kidding!) -Free Wifi Cons: -None! I'll be back! read more

Grease Monkey - Oil Change Stations Near Me - Houston, Texas

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From the first time I called to inquire, to the time we brought our car in and had preventive maintenance done, Daniel extended top-notch customer service. From start to finish. He explained what our car needed and gave his professional recommendation. Will definitely bring our car back whenever we need any services done. read more

I will never go to this Grease Monkey again. I had my tire replaced due to hitting a curb. Went to grease monkey to get the tire replaced. Come to find out all my tires that I have bought over the past years from them were used and turned inside out according to a reputable tire place. I got cheated and scammed for tires. I had a tire accident when I had the tire replaced not knowing that the front of my car had damaged the rod why did Greg the owner still decided to have me buy a new tire knowing there was damage then going to tell me to be careful going home as the car isn't safe to drive. Greg being so greedy had me but a new but used tire. So if it's dangerous why put the tire on it? Even the his own employee told me he will drive my car home as it was unsafe. Greg didn't care as he made money and I bought a used tire not knowing it was used and still couldn't drive my car home. Then going to have the nerve to send to me a survey to complete of course I didn't do one. I even had a nail in my tire and asked his crew to check my tire for a nail and they said there is no nail why a few days later my tire was flat. This place is sorry and lazy. I will never ever go to this dump again. Going to a reputable reliable a trustworthy place that we do desperate for money they turn your tires inside out and you bought a used tire and not a new one. read more

I came in for a regular oil change, tire rotation, and ail filter change. The service and time it took was really fast! I was in and out in about 30 minutes. I hate to do this because of all the good reviews, but the reason for the 1 star is when it was time to pay, the lady at the register went over the services that were performed, including a battery check. I mentioned that I've had trouble the past few days with it starting normally, and she said they checked it and was good to go. She said if I had any trouble, I can swing by for them to get it fixed. Which to me was a bit ironic if you think about it...I went straight to a Costco right after Grease Monkey, parked, and did Costco things. I come back out, try to start my car and yep you guessed it...Battery is dead! I am writing this review because 1)I have nothing else to do while I wait for help to arrive and 2) hopefully this helps your service to be more thorough, even something as simple as a battery check. Fast is good, but it sometimes ruins quality of work. Now it makes me doubt the rest of the services you provided for me. read more

My car battery needed to be replaced and my husband had taken his car here before so we knew they would do a good job. We were greeted right away and they came outside to meet us and get the keys. Took all my info on his ipad and within five minutes we were out. He said he would text when my car was ready and he did. When I picked it up, it took just a couple minutes to pick up the keys and pay. Very easy, simple and affordable. Great experience and will be back if needed. read more

My first time here and I'd definitely be back...very excited for the owner and the company itself and hope it grows into a successful business. Went in for a oil change and immediately approached by the staff who explained all the options as well as what all was included. Furthermore, they took me inside and introduced me to the drinks in the fridge followed by the cookies and popcorn. Truly made me feel comfortable while they worked on the car. I heard one customer speak highly of this place while he brought in his third car to get done. He raves about the customer service and the job well done!!! This place has so many positives things and vibes about it and I would highly recommend this place. They even have a place to make your kids enjoy the place while they work on your cars! Go check it out!!! read more

Amazing. I came today for required car maintenance and unfortunately it was under the worst circumstances. They were so understanding and I received the most professional service. I will always come back here for my car service. Great service, understanding, and fast service. You can't find this anymore. #loyalcustomer read more

I love an efficient friendly place that does what it is supposed to do. Best of all"no mansplaining". These people are great!

This place is awesome. The owner was responsive to concerns and I will continue to bring them my business. In and out in 15. Mins.

I drove in needing a quick car inspection prior to my doctor's appointment at nearby NCMC. They immediately took my car in and it was done in 10 minutes! Great service! And snacks with soft drinks while waiting in the waiting room to boot! Will certainly return for future needs with my car. read more

Deserves more than 5 stars! Greg (owner) and the entire staff here go above and beyond what's expected. Greg is a very straight forward man. At moments when a big brand dealership service center wasn't sure on an problem and tried to quote an insane price for repairs, the staff at Grease Monkey kept me in the loop of what they thought, troubleshooting with me in person, gave honest opinions and options on repairs and did it all in a timely fashion. I know not a thing when it comes to car maintenance and in a situation where I could have easily been taken advantage of, the staff here at Grease Monkey were honest, open, and very eager to get the real problem resolved. I'll be going no where else for my car maintenance from now on. read more

The reviews do not lie Service was quick I was in & out less than 30 as a walk in. Price was reasonable compared to dealership plus they check the other minor things under your hood read more

This place is more than 5 stars. I only happened upon it because my normal spot disappointed me with their lack of service. The staff here is amazing. Friendly, fast, efficient and Customer service oriented. They have a nice waiting area that is clean (not like most oil change establishments) and they guarantee 30 minutes or less. Definitely won't be going anywhere else moving forward. read more

I go here for all my car services. I literally will drive out 15 to 20 minutes just to go here. I love their vibe so friendly and so welcoming. read more

The guys there were super attentive and polite. They checked alignment on the Jeep and decided they couldn't correct it. In any case I felt like they would have helped if they had the equipment to do ao read more

Excellent service! WOW! I'm impressed with everything at the Grease Monkey on Huffmeister. I needed a synthetic oil change and had been putting it off for several weeks. Thank you for the BEST customer service & quickest oil change EVAAAA! I truly appreciate wonderful Daniel being courteous and efficient. Waiting area is fabulous with treats and games for children. This place is awesome. I love it! read more

I can't say enough great things about this place. Everyone is fast, attentive, courteous and provide excellent service on my car.

Awesome place. First timer and took both of our vehicles here for a vehicle inspection. Greg the owner is involved in aspects...very professional staff!! Will be back for oil changes and any mechanical work...Thanks Greg & Crew!!! read more

Just went in for an oil change. Daniel was so nice and explained everything they would do during the oil change. He said it was about a 45min to an hour wait but I waited less than 30 min!!! The waiting area is so comfy with lots of refreshments and snacks. The chocolate chip cookies were so soft and yummy! I would highly recommend this place and I will be back for my future auto maintenance. read more

Grease Monkey - Refreshments and snacks - Oil Change Stations Near Me - Houston, Texas

Called first to make sure there wasn't too much of a wait on a Saturday afternoon, upon arrival was able to drive right in. Very informative and polite. The waiting area was very comfortable. Would certainly recommend this location. Clean, technicians seemed knowledgeable. For having to get your AC fixed on a hot summer day, I would definitely recommend the location to look at your vehicle. Thanks Grease Monkey for a positive, if car repair can be positive , experience. read more

Check this place out, very helpful and clean! They had cookies and coffee and even things for the children to do while you're there! They're also at least three people that are tatted and I thought that was pretty cool that they could show they're personality rather than covering them up because they sure blew my expectations away! read more

This place has blessed me so many times! They are amazing! I go back continuously and only to this location because they are genuinely kind, sweet, amazing, efficient, and authentic! I love them! read more

I love love LOVE these guys! They are so professional and kind not to mention do great work. Today I needed air in my tires and the windshield fluid refilled and they took care of me without charge and a smile on their faces! They really do care for their customers! read more

I like this place. Very professional. Very timely. And very friendly. I only use them for oil change so far but my go to place. The waiting area is very relax and comfortable seatings. Snacks and water and soda offered. Oh, the front got golf for you to enjoy. read more

Just went in for a synthetic oil change. Greg and his staff were super fast and friendly, and they did not try to sell me anything I didn't need. The waiting area is very nice with complimentary sodas, bottled water, coffee and snacks. They even have a putting green. And prices are very fair. Bonus-- I accidentally left a very expensive watch under the drivers seat. While vacuuming they found it and it was waiting for me in my console when I picked it up. This could easily have been a disaster at a lot of places. STRONG RECOMMEND! read more

Super friendly and fast service! I've been here just a fews times before. I was on my nextdoor app and there was a promo with a $10 off coupon if I had a receipt from the Starbucks next door to them. I ended up saving $4 bucks because my drink was $6.. facepalm.. especially when they have a nice self serve keurig with flavor syrups. Free snacks made there like cookies and individually bagged popcorn. Oh and the free bottled water, cokes and even diet coke. Grease monkey beats Toyota serve dept since they only have water and popcorn. The wait time was awesome here and they even had one of my favorite shows on. (Food network Chopped) that was pretty cool. I didn't mind since the cost sincr they were fast and all the employees were super friendly. The have a little putting grass thing in front with golf clubs. I will definitely be back whenever I need an oil change. I am impressed they kept a 5 stars on Yelp. I did appreciate that they didn't try to up-sale me anything else besides the oil change. read more

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Just got back from the best experience I've ever had at auto shop. Came by for a state inspection, was warmly greeted by Daniel, the manager. The waiting room is so clean and tidy with filled with conplimentary snacks and beverages. Also met the owner, Greg. The service was absolutely incredible here. I'm really happy to find a local shop like this that I feel like I can trust. read more

Wow talk about hospitality! These guys are friendly and go the extra mile! Came in for an oil change and got excellent service! My experience was very pleasant. The waiting room has popcorn and drinks for while you wait, books, and a TV. If you like golf they also have a mini putt area in the front. I almost forgot I was at a mechanic shop. Will definitely come back! read more

The coupon I received by mail, their website, their Google listing, and their front door all clearly state they are open until 6:00PM Mon - Fri. Even this Yelp site says they are open until 6:00PM. I arrived at 5:35PM on 3/1 (a Wednesday) to get a quick oil change. No other people in line and one car finishing up and leaving. I'm told they're done for the day and I should come back tomorrow. I pointed out the front door says open until 6:00. All I got as he turned his back on me and walked away was, "No, we're finished for the day." If you don't care of enough to even follow your own hours, how can I trust you won't cut corners working on my vehicle. Won't be back. read more

Great experience! I first stopped in for a quick oil change. I normally do my own, but was in a hurry. They were super nice and affordable. While I was there, I met some of the staff including the mechanic on duty (also, the owner personally greeted me!!!). I was so impressed I decided to see if they could take care of an A/C issue my wife's car was having. They did the job efficiently and affordably. Clear communication the whole time about the progress and the cost. We have been back since and will continue to do so. I have recommended them to a few of my neighbors and they have all had similarly good experiences. WOW, a mechanic you can trust! I never thought I'd see another one of those. I'm so happy they moved into the neighborhood! read more

As a young woman (with purple hair), I'm usually anxious at car shops, but I've never felt that way at this location. The employees always have talked to me as a equal and explained things in ways I can understand. I have gotten a couple oil changes with them and once they told me I needed a new battery and explained a cheaper way I could get that battery (Walmart) instead of trying to overcharge me. Plus free cookies and snacks! This location has truly turned my car care from a chore to a fun task! read more

This place is awesome! Went in for an oil change and it didn't take more than 30 mins. Great customer service highly recommend this place!

I got my oil changed here and everything went fine. Until my car started randomly stopping while on cruise control. Took it to the dealership and was told the 3rd and 5th cylinder was backfiring and my engine needs a new head. All of this was a result of them overfilling my oil. I'm absolutely frustrated and upset with this horrible work they provided. DO NOT GO HERE! My car takes 3.8 quarts of oil and they put in 6 quarts. read more

I chose to try GM because the excellent service started when I called for a quote. Upon arrival, I was immediately greeted, and my car was tended to. I was barely able to sit before being offered something to drink. The waiting area is immaculate, and I noticed the owner wiping down/cleaning after each customer. There were no hidden charges, and their service checklist was extensive. I intend to bring my car here for all future services. read more

Excellent service and honest! My trucks is i good reliable hands! Second visit and it went smooth

Super super nice and helpful happy I came here. Won't be going anywhere else to get my oil changed.

This place is amazing! The staff were extremely nice and understanding. They changed my oil and fixed my brakes in a couple hours! Car rides so much better now. Thank you fellas :) I'll choose them every time read more