I paid for the Deluxe Car Wash, $25! Seemed like it was going to be great, two guys started out spraying the bejesus out of the car... went through the whole thing... no one checking the exit, so I drove right to Lowe's, my next stop after the wash... the roof of the car was like it hadn't been washed at all! That photo is taken about 5 minutes after the $25 wash.... I feel ripped off... I was going to drive down to Hoffman's and do it myself, but I was in a bit of a rush, so I figured it would save me a trip further south and I'd just let the pros (and the machine) work their magic. Huge waste!!! read more

Grease Monkey - Auto Repair Near Me - Kingston, New York

We went on for an oil change and was surprised how reasonable it was and it didn't feel rushed.

This is the absolute worst place to get an oil change I watched they changing the oil on my vehicle. The fat guy with glasses , instead of removing the fender flap with tools to get to the oil filter and then replacing it neatly, RIPPED IT OFF and left it hanging. I saw him doing something from far away to the fender flap but couldn't figure out what he was doing. I figured he was doing the right thing and was just having a tough time removing the fender flar fasteners. When I got in my vehicle and headed back home, I didn't notice anything until I had to make right or left turns. The fender flare kept hitting the tire since it was just hanging, but didn't make any sound unless i made right or left turns. I believe this idiot could have removed the flair alot easier had it been done the right way. Long story short, I wouldn't bring my vehicle back there if the oil change was free of charge! and this wasn't the only issue I have had there, but it was the last one ! stay away from this place ! read more

Horrible service and overpriced. Got my oil changed and fluids topped off. its the winter in NY and they put regular windshield wash fluid in he reservoir which froze immediately and didn't thaw for two months. The salt from the road couldn't be washed and was super dangerous and annoying to drive. When I called the shop, the guy could care less and didn't offer any solution. This place sucks and is a rip off read more

Came in with my RAV4 Mike and mason greeted me, service was amazing got in and out fast very good service, took maybe about 25 minutes. Price was very good compared to different shops. read more

Grease Monkey - Auto Repair Near Me - Kingston, New York

Please avoid this location. I actually like Grease Monkey overall, this location has no quality control and they have people that do not know what they are doing. The price is too high for the service to be below average, I had an oil change, windshield wipers replaced and tire rotation. They rotated my tires wrong and they did not do the oil change properly I was having issues with my car afterward and had to go get it redone at another shop. The wait time is ridiculous when there's no one there. read more

Loud squealing and knocking after Subaru Forester oil change. Now I must make an appt with a mechanic. In the meantime, I'm terrified to drive it. read more

$21 inspection cost over $100 after they insisted my 3 month old wiper blades were streaking. Fuck grease monkey. Never again ,they're a bunch of thieves. read more

Been a loyal customer since day one but today I will never go back. I was talked to so rudely and so disrespectfully that these people

They saved me from a potentially very unpleasant experience. As I was driving out of the car wash and crossing into the Staples parking lot, one of Grease Monkey's mechanics, Ed was behind me and stopped me. He let me know that one of my rear tires was almost flat. Initially, he helped me put some air in the tires at the gas station and told me to get it checked out. He let me know about Grease Monkey. I never really noticed them when getting my car washed and immediately went there to have them assess the situation. They identified the problem quickly - a nail in the tire. They repaired it at an excellent price and at the same time, checked the air pressure in all of my other tires. Michael, the manager, was great as well with informing me along the way. Thanks again Ed for being a true angel!! read more

Regrettably, I have to give this business one star because the result of their carelessness (laziness?) could have been catastrophic. It's a lovely facility and the staff is very nice, but here's what happened. I noticed the brake was low at the time I took my vehicle in and asked to make sure that part of the service is checking all fluid levels, which they assured me was included in the service. When they returned the vehicle, they mentioned that there had been a little leakage around the master cylinder so I asked them point blank if they had checked the brake fluid level and they said they did and it was full. Brake pedal still seemed low but I figured it was just in my head since they said it was topped off. Well guess what, it was an out and out lie. Two days later I went to my regular mechanic for something else who, when pulling the vehicle into his shop, noticed the low brake pedal, checked the brake fluid level and found, sure enough, it was practically empty. Since there is no way the reservoir would have emptied in two days, it would seem Grease Monkeys never checked the brake fluid, and then lied when specifically asked. There are mistakes and there are mistakes, but this one was life threatening. read more

I was immediately greeted by a Grease Monkey employee with kindness. This is my third time getting my car, serviced here; I have nothing but great things to say about the staff and services that were provided. Great team they got me in and out and my car runs amazing , thank you ; will be back for more car servicing ! read more

Grease Monkey - Waiting room - Auto Repair Near Me - Kingston, New York

My experience... Very disappointed in the work completed on my vehicle. While staff are nice to deal with, their work really suffers. I had my brakes done as well as tires rotated. After 3 weeks I lost a tire while driving on 87 due to an improperly torqued tire. As well, the brake pads were put on incorrectly. When I followed up with them I was told that was just too bad. Will never go back here again. read more

they did a great job very friendly and reasonable price definitely go there again The one tech Michael very knowledgeable with my vehicle

was in for an oil change, at the kingston location in new york,all new young people working there. there was a young girl working and she was doing my tire pressure every second while she was checking my tires she was constantly texting on her phone when she was done with the tires she went over to the hood of my car leaned on the side of the car and continued texting which I thought that was rude I continued to watch to make sure she didn't touch anything in my engine and thankfully she didn't. When it was time to pay, she then billed me out and while I was waiting for my credit card to get approved once again, she started texting right in front of me. That is so unprofessional, and I will never be coming back for an oil change, and I will be telling all my friends not to go back there read more

They are really good fast service. In and out in 30 minutes for a regular oil change. They acknowledged me once I arrived. I will be returning. And for anyone looking for an oil change look on their website for coupons. I will definitely be back. read more

Grease Monkey - Auto Repair Near Me - Kingston, New York

Took my boyfriend car in for an oil change last week since he was busy with work. While I was there it was hard to get the young girls attention when I walked in. She was too busy being on her phone. I stood at the front desk waiting for her to finish whatever she was doing on her cell phone. Didn't even greet me with a hello, just asked what I wanted. Told her I was there for an oil change and handed her the car keys. She proceeded to pull the car into the garage and sat in my boyfriends car on her cell phone for a couple minutes. She then "vacuumed" the car while checking her phone periodically, like she was looking up how to use a vacuum. Eventually I got the car back and it was still dirty. Would not recommend this place, guess phones are more important than customer service. read more

Best Garage to be found. Have went to Grease Monkey since they opened and absolutely love them. The waiting area is so clean and has free drinks you can have while you wait. They did my breaks and roters (Nissan, Versa) the first day they opened. There was an issue with the roters being defective (100% the auto part store, not garage) and they fixed it right away free of charge. I wish they did more than basic repairs because I have so much respect for them. Best place around and everyone should give them a try to see that. read more

Helped me out of a jam with a flat tire. Super nice guys and fairly priced. Thank you !