I went in on my lunch break for simply an oil change. It took around 30 minutes, which I expected…read morewhat I didn't expect was all the nasty oil they left all over the engine bay on my front two fenders and on my grill there's oil residue everywhere I even watched one of the technicians try to wipe it away with an oily rag. Hoping I wouldn't notice this is ridiculous.

THEY BROKE MY CAR AND REFUSE TO FIX IT!…read more +Do not expect any customer service. Kevin Frith, the sevice center manager, is only concerned about himself and his bottom line. If I could put a zero star review, I would do so. I drove in to a bay seeking a basic oil change. I am a single mom with three kids in my car. He then tried to sell me on brakes from a sister company and claimed he was required by the center to read to me - so be ready for having to listen to services your car "needs" on top of an oi change. Fifteen minutes after we drove in for the supposed 10 minute oil change, they supposedly started my actual oil change. The technician came to my window @ 5 minutes after starting and told me he hit a radiator tube with his elbow and radiator fluid went everywhere. He told me my car was not driveable; the best he could do was put it in neutral and push it into the parking lot but I would have to get it towed on my dime. I also had to figure out how I, as a single mom, was getting myself and three children home. I had it towed to the shop and they determined the radiator hose needed to be replaced - $3800. Despite it driving in perfectly fine, no warning lights and no concern raised by their own Valvoline tech, Mr. Kirth and Valvoline are refusing to pay a dime to fix the car that was driving when it pulled into their bay. Their claim - there was radiator fluid that showed it would eventually need to be replaced at some point in the future, though how they could tell when the tech told me he spilled radiator fluid all over is hard to understand. I drove in with a perfectly working car but because some unknown day in the future - weeks, months, year(s) who knows -it would need replacing, they were responsible for none of it. It was clear from the time I was stranded there that Valvoline was going to do anything possible to deny any responsibility despite the tech admitting he accidently hit the tube with his elbow and spewed radiator fluid everywhere. They let Mr. Kirth make the determination rather than someone above him and all he clearly cares about is his bottom line, not doing what is right. This service center is NOT about the customer. This service center is NOT about doing what is right. This service company only cares about itself and clearly Valvoline is no different since he purportedly is speaking for the company. The "customer service" rep listening in refused to give me his name. UNLESS YOU WANT VALVOLINE TO BREAK YOUR CAR AND LEAVE YOU STRANDED - DO NOT USE THIS SERVICE CENTER. DO NOT USE ANY VALVOLINE AS THE CORPORATE CULTURE CLEARLY FLOWS TO ITS MANAGERS. Perhaps someone who belives in customer service will review and step up and take responsibility but I doubt it. The way they handled this was dispicable. They did not even care they left a single mom of three stranded at a service center!!! In the meantime, I will continue to fight this and will provide further reviews focused on their puported corporate "customer service" as well as that of the local service center and Mr. Kirth. Short Review: RUN AWAY AS QUICK AS YOU POSSIBLY CAN.

Took my Toyota 4 Runner to get repaired and they did great work! No complaints over here , they…read morewill get the job done. I would recommend them to everyone I Know !

A 2005 ford freestyle was brought here 3 times in the past couple of weeks. First time on 11/16,…read morethey quoted 1700 alone on 6 spark plugs, 6 ignition coil packs, and a 2 year battery. The spark plugs installed are NGK iridium IX they charged $130.68, explaining to me that these are premium and how they don't cheap out on parts and how they come with a 12,000 mile warranty or 1 year. After just doing on the surface research NGK offers an even better line of plugs (NGK Ruthenium HX)for only $10.59 a piece. So essentially there up charging Twice as much on parts alone. Also while working on car fuel pump needed to be replaced because it burned out so they replaced it we get the car back, and not even the next day the car dies on the middle of the road. They explained how it was just out of gas and it was fine...the gas light had just turned on so I found it weird that it ran out. Fast forward about a couple of days later and the car dies AGAIN! The gauge was a little under a 1/4 but the car was completely out of gas. So it went back to the shop and they had to put a new fuel pump in after they installed a bad one...heres the catcher! The warranty was used even though they installed a cheap part. So from my personal experience in dealing with this place I would not recommend this place to anyone. Especially if they charging a premium price, installing cheap parts, and using a "warranty" service to justify the insane mark up. Just my thoughts! Edit 12/16/2025 When to shop because I was questioned about my review. Was met with immediate hostility entering and asking for the manager...I questioned him immediately entering the shops office asking why he was concerned on my review. He said there were a lot of things wrong with my review and proceeded to argue with me over it. The only reason I stepped in the shops office was to have a conversation and clarify. None of that happened... instead Anthony personally argued with me pulling up forms saying that the reason the fuel pump burned was because the car can't go under 5 gallons of gas aka as soon as the gas light turns on. I have never heard of a fuel pump burning out when the gas light turns on. After that Anthony proceeded to argue with me further on how the spark plugs I listened are not better....they are, anyone can fact check this. Then to top it off he threatened to take me out back and kick my butt all because he was clearly getting flustered/frustrated because I can see straight through all the deception (it doesn't matter how right or wrong a person is or is not. You never threaten people who come into your business, keep in mind this is the manger threatening me. not how you do business!) when I left he cursed me out, and that was that. Anthony is a young guy who still has a lot to learn, hopefully he'll learn you can't treat people like that who enter his business, especially if he wants to see customers!

Very professional. Took care of inspecting two vehicles of mine in a timely and thorough manner…read more Courteous and great communication. Thank you to your Team!

I went in to have my brakes looked at due to a major grinding sound after buying a car from Carvana…read more(that's a whole new discussion - never buy from Carvana!) I was told by Carvana the sound would go away after a few days. It never did. Christian Brothers were a complete joy to work with from great communication, technical knowledge and outstanding customer service. They have a courtesy car that dropped me off and picked me up as I only have one car at home. They brought me into the shop to show me the brake situation and how they would repair. The shop was clean, organized and staff was very friendly. They made the repair quickly and all good now. I can't comment on the price as I have no reference point on brakes, but auto repairs all feel high... :( I highly recommend Christian Brothers in Towne Lake.

Been coming here for a few years now. They are very straight forward with repairs, will show you…read morethe problem, and the pricing is very fair. Sometimes they get a bit busy so simple oil changes can take over an hour, but hey, there is a reason they stay busy---the work is good. I've bought a total of 5 vehicles for things are simple as oil changes to having a door latch replaced. Never had any issues or 'problems' after the repairs. They have a nifty point system you can use to redeem for free stuff. No unnecessary recommendations for repairs. That's the heart of honest business.

I got an oil change on my new car from them four weeks ago and then my car started leaking oil…read morewhich obviously leaves me to be believe it was because of them. I try to call and can never get an answer. I drove by to try and speak with them and the place is shut down?!? The guest services are of no help either. What am I suppose to do?

Skip (manager) took great care of me as soon as I walked in. They were short staffed and still took…read morea lot at my truck to tell me what's wrong with my headlight. Awesome service and knowledgeable staff. DO NOT go to Lanier auto shop. These guys at pep boys won't scam you like lanier tries to scam me.

Went to the store located on Bells Ferry Road at 7am this morning Saturday 6/6/26. The guy showed…read moreup 10 minutes late, when I pulled up to his car while he was getting out he says I hope your not here first thing in the morning to harass me? I say no, with a smile I'm here to get a tire plugged. He said I don't have a guy here that can do that until 9 or 10 am. Asked if I could wait on it if I brought it back then, which he said would be no problem. So I told him I would be back. when I returned at 9 AM he asked me to bring it back later when they're not so busy. WHAT AN ASS!!!! Never do business with this no customer service place unless you would like to be treated like he's doing you a favor!

Took my car in today for a minor repair. Juan took care of it immediately even though I didn't have…read moreappointment. He was very professional, very kind. I will definitely go back. Mary Harris

Service Requested : Driver side break BULB replacement…read more I was quoted $230.00+ for a $10.00 (+ FREE replacement) service . Over $200.00 more for a $10.00 service.

Driving down the road in a freezing cold weather and my tires started to act up luckily there was…read moretire plus off the road and Garrett was there to fix my tires so I can make it home! Thanks, Tire Plus and thanks to Gerrett

Any type of business, and Tires Plus in particular, is only as good as its employees in direct…read moreservice to its customers. Ian Guzman, who services cars here, has consistently demonstrated the attitude, personality, and stellar quality service that is now uncommon everywhere. I have been a frequent customer at this company from the first time I took my S550 Mercedes Benz here, and Ian worked on it. That frequency has also extended to my S430, and I take both there only when Ian is available to do whatever work is needed on them. I highly recommend anyone to Ian Guzman, or to whomever he may train and recommends, as he possesses the qualities needed at all levels of service and leadership.

We called ahead to make sure they had the battery we needed. They were able to get it within about…read more15 minutes (from the auto store next door). They got us right in when we arrived and we were done within 10 minutes. Adam was very helpful and very kind to my older mother. Highly recommend!

Do not use this company ! They quoted me $1,600 for a water pump in my car brought it to my…read moremechanic only to find out it was a $30 reservoir fix !!! Shame on you trying to take advantage of a 64-year-old woman !!!!!! Steer clear of them !

Ever since we found this great mechanic, we won't go anywhere else. The check engine light came on…read more Charley diagnosed the issue fixed it, and on our way, we went. Honest, and always goes right to the point to take care of the problem. He takes care of his customers like family. If your car needs to be picked up or delivered back to you, he will give you that service, always willing to help out. Highly recommend Automotive Blessing. The name says it all. Thank you, Charley and staff! Patty F.

I bought a used 2001 Buick that had not been driven in 3 yrs. Great car but with a few issues. Rats…read morehad chewed a few cables, ABS and check engine light were on. Took it to Charlie at Automotive Blessings in Kennesaw, he diagnosed the problems, took pictures and gave me an honest thorough detail on what the priorities to fix were. Needless to say, he fixed the problems in a timely matter. Honesty and quality work with reasonable rates and a friendly staff. Great mechanic shop, highly recommend them. I will be a returning customer; glad I found them.