The service provided was exceptional, and the staff demonstrated remarkable politeness and…read moreprofessionalism. The team extended their efforts beyond the scope of a standard oil change. We anticipate returning for future services.

I don't usually write reviews, but I hope sharing my experience helps someone else…read more First and foremost, I am a woman of faith and generally trust that God will handle those who act unjustly. That said, I feel compelled to share what happened. I have been a loyal customer of this location for many years. They've serviced both vehicles in my household, and over time, I have likely spent thousands of dollars with them. When I recently purchased a new car, I naturally returned here for its first oil change. About two weeks after the service, I began hearing a dragging sound while driving. Upon inspection, I discovered that the skid plate (splash guard) under my car was either not reattached properly or was missing bolts entirely. I returned to the shop to address the issue. Unfortunately, I don't recall the names of the individuals I spoke with, but one gentleman (a heavier set Caucasian man) told me that my vehicle did not have a skid plate. Meanwhile, another technician (an older Black gentleman, possibly bald) insisted that there also was not a plate, it was merely cosmetic and not necessary. Both individuals looked me in the eye and denied what was clearly an oversight. Thankfully, I had done my own research, and my son had taken a photo of the plate hanging down from the undercarriage, which confirmed what I already suspected. I chose not to go back to argue further. What's most disappointing is not the mistake itself, but the way the situation was handled -- especially considering my long-standing loyalty as a customer. In the end, I took my car to the dealership, where I paid $440 out of pocket to have the skid plate properly replaced and reinstalled. I'm willing to accept that loss. However, this experience has cost them a loyal customer. I hope, for their sake, that it was worth it. Grease Monkey located on Highway 92 in Woodstock, GA: 9694 Hwy92, Woodstock, GA 30188 Grease Monkey™ Auto

I went in on my lunch break for simply an oil change. It took around 30 minutes, which I expected…read morewhat I didn't expect was all the nasty oil they left all over the engine bay on my front two fenders and on my grill there's oil residue everywhere I even watched one of the technicians try to wipe it away with an oily rag. Hoping I wouldn't notice this is ridiculous.

I always use a coupon for any auto maintenance, since I started driving a 100 miles plus daily I…read moretry to keep a level head of services and maintenance for my car. I purchased the synthetic combo package with a 25% off coupon. They always do a good job, top off all the liquids, inflate my tires with proper pressures, check my signaling devices, check air filters, wipers, and check my battery power level. All in all decently priced for the services I received.

The new rule of business seems to be not to sell the customer what they don't need, which is…read morerefreshing, but- I wanted spark plugs changed and brakes and a few other things and all but had to beg management to perform these services. The price was fair but near begging to have service performed was nbelievable. I do not recommend this business.

A 2005 ford freestyle was brought here 3 times in the past couple of weeks. First time on 11/16,…read morethey quoted 1700 alone on 6 spark plugs, 6 ignition coil packs, and a 2 year battery. The spark plugs installed are NGK iridium IX they charged $130.68, explaining to me that these are premium and how they don't cheap out on parts and how they come with a 12,000 mile warranty or 1 year. After just doing on the surface research NGK offers an even better line of plugs (NGK Ruthenium HX)for only $10.59 a piece. So essentially there up charging Twice as much on parts alone. Also while working on car fuel pump needed to be replaced because it burned out so they replaced it we get the car back, and not even the next day the car dies on the middle of the road. They explained how it was just out of gas and it was fine...the gas light had just turned on so I found it weird that it ran out. Fast forward about a couple of days later and the car dies AGAIN! The gauge was a little under a 1/4 but the car was completely out of gas. So it went back to the shop and they had to put a new fuel pump in after they installed a bad one...heres the catcher! The warranty was used even though they installed a cheap part. So from my personal experience in dealing with this place I would not recommend this place to anyone. Especially if they charging a premium price, installing cheap parts, and using a "warranty" service to justify the insane mark up. Just my thoughts! Edit 12/16/2025 When to shop because I was questioned about my review. Was met with immediate hostility entering and asking for the manager...I questioned him immediately entering the shops office asking why he was concerned on my review. He said there were a lot of things wrong with my review and proceeded to argue with me over it. The only reason I stepped in the shops office was to have a conversation and clarify. None of that happened... instead Anthony personally argued with me pulling up forms saying that the reason the fuel pump burned was because the car can't go under 5 gallons of gas aka as soon as the gas light turns on. I have never heard of a fuel pump burning out when the gas light turns on. After that Anthony proceeded to argue with me further on how the spark plugs I listened are not better....they are, anyone can fact check this. Then to top it off he threatened to take me out back and kick my butt all because he was clearly getting flustered/frustrated because I can see straight through all the deception (it doesn't matter how right or wrong a person is or is not. You never threaten people who come into your business, keep in mind this is the manger threatening me. not how you do business!) when I left he cursed me out, and that was that. Anthony is a young guy who still has a lot to learn, hopefully he'll learn you can't treat people like that who enter his business, especially if he wants to see customers!

Professional and friendly staff. I'll let you know upfront how much it's gonna cost you, no hidden…read morefees. Very nice waiting area.They communicate via text keeping you updated on what they are doing along with pictures and videos. I would highly recommend.

I went in to have my brakes looked at due to a major grinding sound after buying a car from Carvana…read more(that's a whole new discussion - never buy from Carvana!) I was told by Carvana the sound would go away after a few days. It never did. Christian Brothers were a complete joy to work with from great communication, technical knowledge and outstanding customer service. They have a courtesy car that dropped me off and picked me up as I only have one car at home. They brought me into the shop to show me the brake situation and how they would repair. The shop was clean, organized and staff was very friendly. They made the repair quickly and all good now. I can't comment on the price as I have no reference point on brakes, but auto repairs all feel high... :( I highly recommend Christian Brothers in Towne Lake.

I got an oil change on my new car from them four weeks ago and then my car started leaking oil…read morewhich obviously leaves me to be believe it was because of them. I try to call and can never get an answer. I drove by to try and speak with them and the place is shut down?!? The guest services are of no help either. What am I suppose to do?

TERRIBLE - TERRIBLE - TERRIBLE. Lost my engine cover!!! Said they would look for it and contacted…read morethem twice including walking in once. This is for a 2015 VW Golf TDI. TERRIBLE. I WILL NOT GO HERE AGAIN!

This was my second visit to Pep Boys and the service there is outstanding!…read more Very efficient and pleasant experience. Such a convenient location for me too. Thanks so much!

I was supposed to get 4 new tires with alignment for $1,800 and I got the quote from store manager…read morelast Friday of May. My car supposed to be ready at 7pm, but they didn't do the alignment and They said they would do it tomorrow. I paid $1,905.46, and when I got my car, I realized they made scratches on my car 4 rims when they were installing tires. They said they would take care of it, and I told them my rims worth more than $4,000, and I don't want you to cover it with marker since I can do that at home, and I want it to get fixed professionally. I was there the day after to get my car as they told me, with fixed rims and alignment done. But I saw they covered scratches with marker, and they didn't do alignment as well. I told them I didn't want you to cover scratches with marker, so why did you do it? They said we didn't do scratches to the rims!!!! It's ridiculous. I can't believe. And about the alignment, they said your car is too big, and we can't do alignment for it, and when I asked them to return my money back for alignment, they didn't accept it!!! I really didn't expect these unprofessional manners and unprofessional job from them. I already emailed to headquarter twice but I didn't get any help and they just emailed me back Please know that we've updated your Case...........and have escalated it to our Field Leadership Team for further review and action. Just stay away from them.

I have been a big fan at Christian Brothers in WOODSTOCK since they opened. I find the staff to be…read moreextremely helpful. I also find them to be honest.

Service Requested : Driver side break BULB replacement…read more I was quoted $230.00+ for a $10.00 (+ FREE replacement) service . Over $200.00 more for a $10.00 service.

Driving down the road in a freezing cold weather and my tires started to act up luckily there was…read moretire plus off the road and Garrett was there to fix my tires so I can make it home! Thanks, Tire Plus and thanks to Gerrett

Any type of business, and Tires Plus in particular, is only as good as its employees in direct…read moreservice to its customers. Ian Guzman, who services cars here, has consistently demonstrated the attitude, personality, and stellar quality service that is now uncommon everywhere. I have been a frequent customer at this company from the first time I took my S550 Mercedes Benz here, and Ian worked on it. That frequency has also extended to my S430, and I take both there only when Ian is available to do whatever work is needed on them. I highly recommend anyone to Ian Guzman, or to whomever he may train and recommends, as he possesses the qualities needed at all levels of service and leadership.

We called ahead to make sure they had the battery we needed. They were able to get it within about…read more15 minutes (from the auto store next door). They got us right in when we arrived and we were done within 10 minutes. Adam was very helpful and very kind to my older mother. Highly recommend!

Do not use this company ! They quoted me $1,600 for a water pump in my car brought it to my…read moremechanic only to find out it was a $30 reservoir fix !!! Shame on you trying to take advantage of a 64-year-old woman !!!!!! Steer clear of them !

One of the best automotive shops I've been to in a long time where they keep it honest and not…read morelooking to drag every dollar out of your pocket. Patrick will look out and assess the actual problem while explaining it in precise detail. Highly recommend.

We love this place! Very honest, and won't do unnecessary work (unless you want it done). For…read moreexample, we recently brought our Sonata there for service and requested new rear brakes but upon inspection GAS found out that we didn't need to change them yet, so he confirmed with us and we didn't change them. Most other shops would have changed them anyway just to make more money. We take all our cars here, and so do our family and friends after we referred them. Give them a shot, you won't be disappointed.