We novices come to a hardware store for the knowledge and experience of the staff. Working with Jay…read morehas been a real pleasure because he knows his stuff.

This is a great store and the staff is so friendly. They seem to have about everything you need.read more

This business reminds me of the tractor supply company chain stores but on steroids. They carry a…read morelot of the same stuff that TSC does, but just more of it with wider variety. They have a very broad selection of merchandise to include clothing, hunting gear, animal, food, barbecue stuff, tools, and the list goes on and on to include live chickens and ducks! Nice! I specifically came to this store as they are the only store in the area that sells lumberjack wood pellets for barbecue smokers. These are some of the best pellets you can buy and if you are serious about how you do your barbecue, they are one of only two pellet brands I use with the other one being bear Mountain. The price was cheap in my mind, $10 for 20 lbs, with a nice selection of pellets to choose from. The only other option to get these pellets in our area is buy Internet purchase for a SIGNIFICANTLY more money! Overall, a nice country style store with a huge selection where if you are in the area, you should definitely check them out as I believe this chain is fairly new to Michigan

I don't know what kind of store this is. I went in thinking it was like Menards or Home Depot, but…read moreit really wasn't. I was looking for paint and they had a paint section with no paint really for the house at all. Most of the store was made up of clothing for hunters, dog, products, and food. I'm not really sure what to think about it. I will say they had really good popcorn that was free. The sales associate that tracked me out was also very kind. Yes, I bought some dog bones. I won't go back though.

the staff is all very helpful and friendly. nutech offers the best service center in the state by…read morefar...maybe even the country.

If you need quick cleaning supplies, this is not a bad place to go. They have a pretty good…read moreinventory of cleaning materials and I go there fairly often to purchase chemicals and miscellaneous cleaning equipment. I would not recommend taking any equipment there to be repaired. You could be sadly surprised at how incredibly long the repairs take and how poor the repair work is. Our carpet cleaning machine was not properly repaired after several weeks in their shop. Each time they called to say that it was fixed, we went there to pick it up and asked them to demonstrate how it worked. After 3 trips, it still was not working properly. We paid them for the work done, but then drove the machine to another shop to have it properly fixed. They told us that they fix a lot of equipment that Nu-Tech can't get working properly. Also, take a good long look at your repair bill before you pay it. We overpaid (about $12), and I am too busy to go there and whine about it. I should have caught it before I left.

One of the worst hardware stores that I've ever been at the people are dumb that work there. They…read moredon't know where anything is. Ask if they repair a chainsaw put me on hold for 10 minutes. Came back and said I don't know. Went in there for caulk and a gun recently to give them another chance and stood at the cash register for over 10 minutes before the lady figured out how to ring up the customer that was ahead of me They were worse before covid and they're terrible now

I have always had a great experience at this Ace.. the staff is always helpful. If they don't have…read morethe product they will always try to order it for you. This location has recently switched to owners in the last year but trying to maintain great customer service and quality of products

I really enjoy shopping at this store. I've been to other HF stores all around the country, and…read morethis one is one of the best. The store is always clean, and the staff is always happy to help. My favorite employee is Kenny. He always takes care of me, and is always fun to talk to. He always does his best to find me a coupon if I don't have one handy.

Love the staff they where all wearing masks and as soon as I walked in the door they asked if they…read morecould help me which I appreciated it because I was purchasing my first chain saw and had questions and they answered all my questions and I very very impressed.

Seeking help with a repair, which they offer. Techs came out and reviewed issue. Ordered parts, and…read morereturned to our home for the repair. Tech was pleasant and professional. However, tech was unable to properly repair due to a poor design of the grill we own. I was quoted a price for repair (parts and labor), but then presented a bill 25% more at end of service. I asked the tech to have owner call, but never heard from him. Repair price was fair all things considered, but disappointed the owner didn't care enough to call or explain.

Awesome place. Love shopping local and Luke made it super simple. Free delivery and installation to…read moremy house. Was an awesome experience

This was my first time at Rocker's new Novi location. I was in the store for about 20 minutes but…read morewas never greeted. This was my same experience at their former location. As for the merch, it seems to be a one-stop shop for woodworking. They also have classes, though I've never taken any.

The new location is a wonderful upgrade to what was already a great store…read more Customer service has always been excellent and, as a woman in what feels like a male-dominated industry, I have always felt comfortable coming here. I do wish they had more scrap bins for wood blanks, but I do appreciate there offerings that they do have on a regular basis. I have not tried any of the classes here yet, but that is something I'm looking forward to doing this year!

Terrible location. Unnecessarily difficult to check out with cash. It is stupid. They need to do…read morebetter. It's not that hard. They make self checkout machine machines that take money. Why don't they use them. It is pathetic.

Josh, in customer service, went above and beyond the call of duty in helping me find my phone…read more Wonderful young man!