I'll admit it... I was one of those people that use to jokingly ask "do you even VAPE bro?" To all you haters out there, I have three words for you- go see Sean. I've been smoking tobacco since I was a wee 18 year old at SF state. I'll admit I was drawn in by her habitual ways and 8 years later, my boyfriend helped me say Enough. When you first walk into Great Vapes, your insecurities are immediately diminished by an ever so friendly staff. They have a killer vape/juice bar with modern touch screens that help you compare flavor palettes and brands. They let you taste different flavors, and you'll always see a slew of young men and women practicing perfected jellyfish silhouettes. As if they didn't have enough going for them, Great Vapes supports local artists by posting their art around the shop for sale and doesn't charge them for the space. There's some real talent in there, check it out and pick yourself a unique piece! Right away, Sean greeted us with a smile and began to break everything down from the general mechanics and idea behind vaping, to the benefits and differences of each brand. My boyfriend and I learned a ton and didn't feel stupid asking questions. We ended up getting the top of the line, we figured go big or go home! We each ended up with the Smok Alien 220 w and I frequent here once a month to pick up coils. We have a ton of juices but prefer the more vanilla/custard like flavors. (Our favorite right now is THOT's the V!) Thank you Sean and your team for making my transition to stop smoking easy. I no longer smoke tobacco products and have witnessed my boyfriend put them down completely. You've saved our lungs and our pocketbooks! We will ALWAYS come to your shop and your shop ALONE. read more

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I've been to most of the vape shops between San Jose and Belmont over the past 2 1/2+ years since I quit smoking, and Great Vape will now be my #1 go to. Most shops have horrible selections or are priced over suggested retail. This place deserves your business. I came here several years ago and wasn't impressed by the hardware selection and juice prices, but the guys and atmosphere were great, not deserving a negative review, but damn... things have improved immensely! Although the mod selection could use a little help, they've got a nice selection of atomizers and their juice prices are now excellent for a retail location! I bought 120ml of Certified 365 for $55? Stores that carry that usually want $80-$90. Loaded Glazed Donuts 120ml was on sale for $35? I had never tried it before coming here, but I couldn't pass that up either. So I spent more than $80 and got a free 60ml. So that's 360ml of Premium Juice for about $125+tax. So that breaks down to roughly 35 cents per ml! My 5 star reviews are highly limited to places that I can't go without, Great Vapes just earned my loyalty. I'm glad I decided to stop back in. read more

Great Vape - Their prices and friendly service enabled stocking up my vape cabinet! - Vape Shops Near Me - Sunnyvale, California

Bought my first vase from here. Staff is very helpful. If you describe what you want to vape, they are pretty on point to what you are looking for. They are friendly, cool, good vibed, and down to earth (easy to have conversations with). Also you have a very wide selection as to what you want to smoke. I came in to find out what's wrong with my vape after I took it on the airport. They found the problem and fixed it instantly. Glad I came here for my first vape! read more

Great Vape - Very wide selection of juices and free samples of juices you want to try before buying - Vape Shops Near Me - Sunnyvale, California

Worst service in the world, don't go there ! It is not worth the time or the money. The two workers were chatting without their masks on when I walked in and then started arguing with me because I was using my XL long sleeve shirt as a mask to cover MY face from them! He was very uneducated, lacked customer service skills and professionalism... read more

Very knowledgeable and patient customer service. I had a lot of questions and they were very helpful. Definitely recommend

This place is a pretty solid spot. They have a good selection. The prices are a bit on the high side. If you catch my drift. Check out the wordplay yo! Pun intended. Decent vape store overall. They even gave me a good rec on a nice glass piece. Now I gotta find raw garden carts for my vape, ha ha. read more

Great Vape is my go to vape shop in the sunnyvale-mountain view area. The reason is simple: Genuinely helpful staff. Alongside the chill laidback vibes and reasonable prices, the level of attention to detail and effort they put into their builds reflects their passion for vaping and s up to par with what you can expect from a true vape hobbyist(Mike for example, was able to unscrew my kraken's impossibly stuck cover - an impressive feat). Also, I always learn something new to add to my hobbyist skillset when I come here, as I owe it to Robert for introducing me to DYI juice making amongst other invaluable info. As for objective store feedback, the visual merchandising definitely needs work, although they just changed the layout of the store so I'm sure they'll get to that as they continue to improve. Once again, Great vape is awesome. Recommended. read more

Great Vape - Be Great & Vape #allday - Vape Shops Near Me - Sunnyvale, California

My atomizer broke and I was out of town, so needless to say it was an emergency trip. The guy behind the counter had a cool beanie on and was super friendly and helpful. It never occurred to me that I'd be in this situation so far away from my regular vape lounge. Great place, clean, knowledgeable, variety of inventory. Very pleased read more

Was treated well here, very good selection of juices, mods, tanks, parts etc. Yes it is a little pricier than it is with online shops. If you can look past that, then stop by, you won't be disappointed. I'm about supporting local shops, especially in these covid times, support this one if you can. Yes they do practice covid guidelines read more

My usual go-to, however they are not open at 10AM as they state on their door. I had an accident this morning and submerged my vape in a tub of water. Needed a replacement ASAP before my flight only to arrive to a closed shop. It is currently 10:15AM with no signs of any employees anywhere. Will start going to a closer shop as I have never had issues with them. UPDATE: Manager has offered a 20% discount on my next purchase for the trouble caused, will definitely be taking them up on that offer! read more

Policies change. Great customer service. I bought my Vape at this location. They filled my vape and charged me accordingly. However, upon return to fill just the vape, I was told the policy is to buy bottles only. I was told otherwise at the time of purchase. I escalated to the manager who was not willing to get up and come talk to me. It is disappointing to see a great initial experience go awry on subsequent visits. read more

Buying a majority of my e-juices and vape products from Great Vape, since late 2013, this shop evolved in many ways to better itself. First off the customer service they provide is by far the best I have experienced in any vape store. Out of the couple dozens of shops I have visited, Great Vape possesses a unique and friendly atmosphere that never fails to welcome me. The workers try their best to assist customers in juice recommendations, device tutorials, and device comparisons. The wide range of e-juices and devices they provide are for newcomers and experienced vapors. For those who are looking for an alternative other than smoking cigarettes, they will take the time to break down how vape products work and how nicotine levels work with your e-juices. For those looking for e-juices, if they do not have the current juice in stock nor carry a certain juice, they will inform their customer of their next restock and recommend other juices that you may like. In all of my past visits to many vape shops in the Silicon Valley, Great Vape has always stood out and never seeks to disappoint me. Any customer is welcome to come in and see what is in store for them. Have some time to kill? Be sure to hang out and socialize with other customers and the employees. read more

Great Vape - Walking into a candy shop. - Vape Shops Near Me - Sunnyvale, California

Great selection and customer service. Definitely would suggest you come check them out. The place is also really nice inside read more

Great Vape - Vape Shops Near Me - Sunnyvale, California

Chill vibe. Great prices. Well organized and stocked shelves. Staff had great knowledge of the products they sell. Clean surfaces. Great selection of devices and juices. I thank them for being open during the pandemic. read more

With this shelter-in-place, pretty much every vape shop in the East bay is closed. Luckily I was in the Sunnyvale area and came across this shop, I called in and was told they do curbside pickup which was great. Walked up to the door and the guy already had my bottle ready for me! I ended up getting 3 bottles total, not knowing when I would be back down here. read more

Hi there Chris, I hope that this review will find you. I was very hesitant to write this review at the risk of sounding like a Karen but I think it is important for you to know, earlier today (Feb 10th) around 11AM, I went into your vape shop hoping to purchase a beginner friendly pod system. I've been a cigarette smoker for along time and know very little to nothing about vaping aside from the brief research I have done. That being said, I was hoping to learn something and possibly walk out of the store with a new system. Unfortunately, the employee you had working at that time and day, was very cold and very rude. I asked about a vape that would be good for a beginner. They showed me several options and offered very little additional about the devices they recommended. When I asked which one out of the several they showed me they curtly responded with; "I just told you". When I asked which of them had the best battery life they responded with, "they all have the same battery life." I continued to ask as nicely as I could as I was pretty vexed by their attitude if they could go into greater detail about the vape. To which they responded with; I've told you everything already." I didn't want to continue speaking with them any further so I just said to them; "Thank you for your time, I guess" and left. I'm not asking that they be reprimanded or for any sort of action to be taken or even an apology, just wanted to let you know that the whole interaction was not cool. Sorry to complain. read more

The worst service ever, bought a new vape which started to leak after 1 hour, on the next day after purchase came in shop to return this defective device.. personnel just started yelling! Get the fuck out! Go away! We gonna call the police! If what I'm miniature girl! I'm just shocked they acted like crazy, even though I just wanted to just get an exchange or return! Shame on you, hope someone gonna reply the same manner as you deserve! I couldn't because I'm sane, what I can't say about this stuff! Fuck, this was worst experience ever! They don't except return, they use swear words, they are rude! read more

Great place. The staff is so nice. Mellow store. Very knowledgable. I am glad they exist!

I've come here for years and was a big customer of theirs, but the one time i actually had a disposable dry hit on me out of the box I came back the next day to exchange it per their guarantee of replacement if this ever happens and this short brown guy, think his name is Gerald or something kept going in circles trying to not honor this policy. Not the first negative experience with this guy. Someone should retrain him on customer service, losing a customer over 15-20$ is bad for business and there are many other avenues for vape supplies. Grow up kid... everyone else here is real chill but not this guy. Avoid him at all costs read more

Called and went to 6 other shops before this to inquire about .3 coils for a Smok 22 and not only did this shop finally have the size we needed but the dude working also was patient with inquiries about flavor options and recommended one my gf and I were kinda hesitant to try but ended up loving. read more

Just came in to check it out and i loved it ! Amazing shop, best prices , most importantly amazing staff. They are so friendly , helping me several times for founding a good products for me. read more

Great Vape - Vape Shops Near Me - Sunnyvale, California

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I love this shop and constantly frequent here all the way from foster city! Robert the owner is super friendly, very helpful, very HOT (just joking robert in case you read this...lol), and very honest about his products which is great! He sells his e-liquids at a steal price of $20.99 for 5 bottles, other shops sell their bottles individually ranging anywhere from $10.99-$15.99 and that's a ripoff if you ask me. So if you're serious about quitting cigarettes and looking for a healthier way of smoking...then this is the place to be. Also happy to say that today marks exactly one week since my last cigarette, and it's all thanks to vaping! Drop by and pay them a visit...you won't regret it! :) read more

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Great customer service and larger selection than most stores.

I had the pleasure of going to Great Vape's soft opening and my first impression was a positive one! Robert and staff are very knowledgeable and chill. Love the no pressure vibe, their patience with customers, and outstanding pricing. Robert J is also a Sunnyvale native...I buy local! I'm looking forward to see what other products they come up with. This is my go to vape shop! Congrats Robert and staff on your continued success! read more

Jack is an absolute darling. He is an absolute unit and 100% Chad material. The store has an exquisite and varied inventory of an assortment of vape juices and devices. read more

It's a great vape shop. I've seen this shop grow since it opened and have come to make this my go to spot in the south bay. At this point I've been vaping for 5 years and have seen it all. Here's my take on Great Vape.. Staff: Very friendly and helpful folks. I've always felt welcome here. Atmosphere: Nice and chill. It's cool to sit at their bar and try out the long list of flavors. Selection: Better than I have come to expect from a vape shop. They have everything I've wanted from the cheap stuff to the cooler items for vape enthusiasts. Pricing: Personally I think they're prices are great and very fair. Not so high that I want to shop elsewhere and not so inexpensive that I question the quality of juices. Location: Easy to find and there's always parking. I love that! read more

Before I say anything else, I'll just say that, 10 months ago, this is the shop that helped me quit smoking after 10 years of half-a-pack-a-day *and* they made me feel great about it. At the very, very least, I love 'em for that. This was the first vape shop I ever walked into. I did my research online for a few weeks, got an idea of what I was looking for, and walked in here to ask questions I didn't fully understand. Mike, Zach, and Nick were the first employees I met and they're just as helpful, silly, and genuinely good people today as they were then. Since then, they've hired a number of other people and they all bring their own good qualities to the shop. The regulars in the shop are generally just as helpful and friendly as the staff, which is just ridiculously cool. Great Vape attracts good people, and Rob, the owner, is genuinely proud of his business and supportive of the community. OK, the shop: massive wall of juice. They've got a huge number of flavors and, while the selection doesn't change dramatically, they're always testing new flavors and asking what customers think of them to see what to bring in next. Don't be intimidated; all the flavor testing is free. Come in, grab a seat, and tell them you have no idea what you want. Tons of hardware in the shop. The selection of mods and atomizers has grown dramatically over the past few months and it's awesome to see the shelves packed and regularly rotating the latest and greatest (while holding onto a few tried and true items that never fail). After visiting Great Vape, I started checking out other vape shops in the area and up in Seattle. This one is my favorite. I'm really glad to see so many other shops being successful, but at the end of the day, I'll hang out here. read more

bruh i just went today and the white homie was chill. Eveyone down below who said the people working their gave them attitude ya'll are SOFT af. If you go and there and say whats up these guys they are chill. Came to get a pen for me and the female and no one gave me attitude or else I would off slapped bruh.. but nah they coo 10/10. Pull up!!! read more

Came here to buy my provari Mini. They definitely helped me out with my purchases so I ended up buying another provari mini from them a couple days later. I did have issues with the pro tank 2, but Robert helped me out selecting a better tank for my mini and all is well. Will definitely come back again and will be making great vape as my main stop Vape stop always!!! read more

Great Vape - Both Provari minis were purchased from Great Vape! - Vape Shops Near Me - Sunnyvale, California

Went there yesterday to try and get a replacement wick, they were out of stock for the iclear 16, but offered a great price for a tank with the wick on the bottom so that it's always saturated. excellent deal! Then I bought three new flavors, got home and realized one was not the strength I had asked for...so I went back today, for a friend. Mentioned that I had failed to check, and the guy offered to add nicotine to it. I was in a rush, so instead he offered me a bottle of blueberry lemonade. Awesome service, close to home, great prices, what more could I ask for. read more

Great Vape - New tank and free juice - Vape Shops Near Me - Sunnyvale, California

I normally go to another shop closer to home, but realized they never really have an assortment of salt nic. Went here and they had a whole wall . Will be returning . read more

This has become my go to vape shop. Everyone who works here has been super friendly and I am acknowledged as soon as I walk through the door even if they are already helping someone. They have a lot of different juice brands and it seems as though they get new stuff in all the time. They carry some great juices including johnson's creek, five pawns, and most recently vaped out and street fighter. If you are looking to try some new juices, I highly recommend the gambit by five pawns, solstice by johnson's creek, and pretty & pink by vaped out. I like to have a bottle of vanda by johnon's creek sitting around the house as well since it is the best mixer out there! I mix the vanda with some stronger juices to mellow them out and give them more of a full-bodied flavor. Vanda is great mixed with a pina colada or cappuccino flavor! Mmm mmmm!! In addition to the juices, they have a good selection of pens and clearos! read more

I've now been here twice, both experiences set a standard for how a store should be run regardless of merchandise being sold. Staff is friendly and knowledgeable. I've never felt pressured or that I've purchased something I didnt want/like. On top of the merch and service it saves me a trip to San Jose since the shop is just a block from my house. Keep up the good work fellas!!! read more

Been here two times now and both times went pretty well. The last time I went there I picked up some ejuice and other supplies. While I browsed, one of the workers built a coil for me. The place is super chill and the workers are super informative. The person who built my coil is Sean (I think) and I forgot the guy who helped me with the juices (tats on forearms). Both guys were super nice and were very helpful. I plan on coming back in the near future and would recommend this place to anybody. read more

Great Cape has a nice staff and an awesome selection of mostly top shelf juices. They are knowledgeable, have a great attitude toward sampling and chatting. This is a really great crew and store. The setting is a bit like a pub, where you sit and enjoy the products. They have many brands, which most have 5 or more options. Most of them have more! The hardware they sell is not notch and up to date; the staff knows what they are selling and the owners are interested in selling you what you need and want: the tacky upselling is not felt here. If you have not visited, do. Now. Go. Seriously, stop reading this review and get your bottom on a stool and start puffing. Come on man, go! read more

The 2nd time i went to this vape shop. And it turns out, theres such a thing as TROLLS! The 1st time was when i had purchased my Smok vape batteries that i use now to help me get off of cigarettes. I am very frustrated tonight because i called in about a certain juice that maybe by chance they had,... i was unlucky, so i decided to go there and find out what juice was alike. When i walked in, the guy at the counter asked me what i was lookin for, but started asking questions in a suspicious way, i could literally FEEL tension .. (i give off as a "TROLL"..)?!?? The explanation from him all summed up is.. Trolls are people who will go vape shop to shop, EXPECTING TO BE HELPED, try all juices to see whats new in stores, and only walk out with a bottle of $17 juice so they could sell it online.. i don't know much about vaping, maybe just basics. i just needed help finding the right juice i could stay with. The other guy was cool, he offered me selections, and i was willing to buy even without trying it. Thats how uncomfortable i was even after letting them know i was the one the called earlier.. But they held the right to refuse service for some trolling reason, and i tried to explain that they've made a mistake. DAMN YOU TROLLS!! That was the closest vape shop that i could've been a regular at since i moved. So im here to make a review (revised) to tell everyone that it was a very unpleasant 2nd time experience, and made me frustrated that i was honestly just trying to find some juice. Theres no point in me coming back to that vape shop, so 1 STAR for this shop teaching me this.. "if you dont want to be pushed out, dont act like a troll." .. like what..?! And a message for the "$3k-A-Day" boasting dude that pushed me out, i dont know if you own the store or what: Depending on how you treat your customers, they might turn out to be regulars and there still is such a thing as people trying to quit, we just haven't found the right juice and for me, it wont be at Great Vape. read more

I've come here numerous times and have spent hundreds of dollars here. Primarily because this shop is easy for me to get to. I referred a buddy to Great Vape- who came for expertise in choosing a juice he wants to stick with long term. The story still confuses the living hell out of me, but an individual in this store labeled my referred friend a "troll", kicked him out of the store and yelled at him on the way out "We make $3000 a day, we don't need you". Mind you this is one of the nicest guys I know- so it baffles me this individual has the audacity to treat him so poorly. Absolutely UNACCEPTABLE and immature behavior. I will refer nobody to your shop. And you've certainly lost my business. read more

The staff who helped me were great. But I can't say I'd vouch for the quality of the product, or at least products I purchased, here. I came in as an amateur vape user looking for my first set up and willing to spend a decent amount of money on a nice piece of equipment. I walked out $200 poorer and very unhappy with my purchase, though it was about six months ago I'd expect that amount of money to buy something of quality that would last longer based on the experiences of fellow vape pen users. Strike one: When I got home the charger didn't work with the cable it came with. I had to jerry-rig my speaker power source cord to the charger in order to charge my battery from the get go. Strike two: After a month, maybe less, the bottom of my rig started to become loose and wiggly when I attempted to put it on the safety mode in order to avoid burning out the element while it wasn't in use (in my purse etc.). Eventually I had to unscrew the middle to avoid disconnect the battery from everything. Strike three: The thing would leak CONSTANTLY. No matter what I tried to tighten or fiddle with to avoid this simply became an occurrence I had to accept. I basically needed a tissue and/or plastic bag to contain it when not in use at all times. Strike four: (maybe "strike" isn't the correct way of categorizing my problems...) whatever Finally the bottom "lock" screw became a complete failure. Trying to connect the "on" button with the battery became a hit or miss during use. Final strike: ((This may or may not be a fault of my own, nonetheless had it not been so janky in the first place I doubt this would have happened)) I ended up falling asleep with the pen on the bed next to me, unscrewed enough to be in the "lock" or disconnected position, or so I thought. I woke up a few hours later to find a huge mess of juice on my bed and instinctively reached for it to prevent any further spillage. It was blazing hot and I burnt my thumb. I needed to use paper towels to pick it up and unscrew everything without injuring myself further. It was quite unnerving after seeing the circulating Internet photos of people who had their pens explode in their hands. I should also add that I started smoking again anyway so it was rarely used, meaning it didn't fall apart because I was using it 24/7. I realize it's probably far too late for a refund or exchange of equipment. I'm also quite afraid to even try to use it again after scorching my hand with it. If nothing else I hope this review helps buyers know to avoid the model I purchased and to maybe look up online reviews before asking the advice of the sales person. Oh, and being the amateur I was I had everything set and ready to use when I left the store so I doubt it had to do with my noob vape assembly abilities. read more

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I'm starting to quit smoking, happened to be in the area and stopped by. Super informative (and friendly!) staff, huge huge huge selection of juice, and a pretty wide selection of mods and pens to choose from. The environment is inviting and you're allowed to try a bunch of different juices for free. I probably had a stand of a dozen different flavors I decided to try... Bought an awesome boxmod and it was completely built and set up for me and ready to go when I walked out the door. Great place, great inventory, great staff. Will definitely be returning. read more

Came here to buy my first mod and paid $30 more than many online stores. I get they have more overhead so it was ok with me and I got to start vaping immediately. Just be mindful that this shop really marks up all their hardware. The reason for two stars is the first visit when buying a starter kit everyone was super friendly, but all visits since have not been the case. The peeps working here act like a rude bartender, they'll sit there talking to a regular and ignore you until YOU have to interrupt them to ask a question or try a juice flavor. When they did help me the attitude I was given made me feel like I was troubling them. Don't apply for job you don't want to do guys! I'm a paying customer and to treat me like you couldn't care less that I'm here is a big no no when running a business. Now I just plan ahead and by everything online for WAY less $$. If I was in a pinch and needed something on the spot I'd head over to Vape Affair down the street as the few times I've visited them they were always a pleasure to deal with. read more