I hired upkeep to completely renovate my flooring and add wainscoting to the living room walls. I…read morefully trusted in Robert's team to do the job and I continuously paid every time there was a change of bill. I never questioned materials or cost until the end I asked for an itemized bill for materials used and they became very defensive and told me in all their years of work they have never had to prove their purchases. During the project, once they instilled the floors in the kitchen, when I went to check it was very uneven. I could feel a massive area that dipped and I knew this was going to be an issue long term. Robert insisted that they would not redo this area and that this is just common with condo buildings. The flooring in my kitchen cracked not even a month into living there. My living room space has multiple scratches and holes everywhere. This is not normal for spending over $14,000 on flooring and labor. Moving on to wainscotting. When we agreed they would do the walls, he told me painting would be included and he would go over it twice. His team painted the walls for the first time and I Hated the color it was so yellow when everything was finished. I called and kindly asked him if he could go over it with a paint that we BOUGHT completely. He said yes. Kindly I thought we understood that we would not be charged since they had to go over it a second time anyway! AND WE BOUGHT the material of paint. But instead he blindly billed me another $600 without ever clarifying. Lastly, his team ripped off all my closet doors to get flooring into the closets. They did not take into account or gave a shit that they completely ripped open the holes in my ceiling to the point where all my closet doors have been hanging on by a thread all year after their project and now has come down and I need to find a way to re drill holes in different areas to get new doors up. The project from start to finish was a complete scam. The customer service was piss poor. I'm truly disappointed. Being a young girl in Chicago planning for my wedding trusting a company to remodel my room and dishing out OVER $20,000 that I wasn't expecting all for me to have to piss out more money to fix everything that went wrong is so disheartening.

We've gone through many contracts and although most were decent, I wouldn't go out of my way to…read morerecommend them to friends or family, but I TOTALLY would and do recommend Up Keep to everyone. They have done a lot of work for us and they do clean quality work and are super reliable! Them being sooo nice is an added bonus. They are always honest and don't do extra work that isn't needed. Don't think twice, hire Robert and his team!

I had a very bad experience using Jacob. My initial impression was that he was highly professional,…read moreand since he talked a big game I expected he would be very competent. His quotes were expensive but I've used a lot of contractors over the years in rehabbing my homes and serving on association boards, and know the value of paying extra for high quality help, so Jacob stood out. Unfortunately Jacob ended up having the terrible combination of being the most expensive while providing the worst quality work of anyone I've ever used. Jacob replaced a broken sump pump along with electrical changes to improve the setup. He was to provide me with a primary pump and a backup pump with "Battery back-up system w/ charging units to be installed for primary pump and secondary pump". Basically, the primary and secondary pump were supposed to both work with AC and DC power from a battery. The primary pump he installed only works on AC, so in a power outage it is worthless(exactly what I wanted to avoid). The backup is a much weaker pump and only works on DC. When I followed up with Jacob he insisted that the primary was just AC, but that it was also backed up, which makes no sense. I wasn't sure if he knew he was scamming me or just didn't know what he was talking about. After getting a chance to research the model he used, it is notorious for being cheap and unreliable. Worse, the electrical work was of embarrassing quality and I'll have to replace it before I could ever sell, and he actually charged me $300 extra due to some "surprise". There are multiple code violations and this job looks so terrible I've attached pictures of it. His reasoning is that I shouldn't care how it looks in my laundry room, and insisted it would pass inspection. Just as a finishing touch, he reused a 17 year old check valve instead of providing a new one, which saved himself ~$25 and threatens the integrity of the whole system. I had other contractors confirm my suspicions of his work and the pumps he used, as well as replace another sewage ejector pump at 1/3 the price of Andrew's quote for a separate project. Now I know I wasn't Jacob's favorite customer, as I was looking to use him for immediate help rebuilding our finished basement after a flood, and all of my other trusted contractors were busy and he was not. I went through different options with him to get the cost down, but at the end he was 50% more expensive than the next highest option, and his scope was much more limited (I was providing most of the materials myself). I had a bad feeling so I cancelled a few hours after telling him we were ready to go. He exploded with insults against me. I felt bad about what happened and know that business owners are competitive so I didn't hold it against him. I apologized and asked him if he would be willing to move forward with the sump pump work described above. This was my biggest mistake. He apologized back and agreed. Maybe his crap work was payback to me, but it is still his unprofessional work and exactly what you are paying to avoid when paying Jacob's prices. You can get quality work using licensed insured contractors that are much less expensive than Jacob. He has a few 5 star reviews out there, but he was so bad for me that I promised myself I would warn others as soon as I got a few moments to write a review.

I had a car drive through my garage door and jam and with little notice Jacob from Andrews…read moreConstruction was there....on a Saturday morning on time and with everything needed to get the job done. Fast, on time, under budget and a nice guy, whats not to like. While there I had something else for him to look at and he fixed that too. I will call this guy again and highly recommend him to everyone. Thanks Jacob.

I had an emergency toilet clog that needed handling because we were hosting family from out of…read moretown. Cristian was fit me into his schedule within a few hours of messaging him. He was timely, and kind. He did a great job unclogging our toilet at a fair price, and even adjusted the flow of the toilet tank for slightly stronger flushes. I'm very thankful for his service

I usually don't write down reviews unless the service is absolutely horrible or extremely good. I…read morecan't trust most reviews because I had bad experience dealing with the companies or restaurants with high reviews. However, I highly recommend Cristian. My home gas was shut down by Peoples gas due to some leakage issue. I contacted several contractors from big companies or individual ones. Either they came to inspect and all gave me ridiculously high quote, or they gave very bad solution such as cut all pipes and replace everything, which is absolutely disaster. Some contractors won't be able to make time for me and they won't come over to look until a week later. Cristian contacted me when he saw me asking for help and quote on Yelp. Honestly in the beginning I was little hesitant about going with him because I don't see any review and I don't know much about his work. But he was very professional, telling me that he could go right away to inspect and provided me a reasonable pricing instantly. As soon as I paid the deposit, he started to work on the second day. It took him several days to finish the work but I am happy with his service. There are lots of handyman out there but honestly I don't have great experience with most of them. Some handyman intentionally rose the price because they saw where my house is located. The leakage was fixed and peoples gas pass the test; Cristian said he gives 12 months guarantee so anything related gas happens, he will come over to fix. He fixed the hole where he opened up to fix the pipe, and the wall looks the same, nothing can be noticed. I would highly recommend Cristian and I will continue to use his service if there's any issue.

Five Stars for Ned Trivic and His Crew!If you want a contractor who delivers perfection, hire…read moreTrivic Remodelers. They just completed a full gut bathroom rehab for us in Chicago, and the results are stunning. My husband is an architect by trade, so he has incredibly high standards--and Ned's team exceeded them all. Trivic previously remodeled our downstairs bathroom beautifully, so we were confident that this was the team for our upstairs bathroom rehab. Why they stand out:Flawless Trade Skills: Exceptional work across plumbing, electrical, and structural prep. Even the hidden pipes behind the walls were perfectly straight and true. Master Tile Work: They beautifully matched and laid out a challenging, veined marble-look porcelain tile. The final aesthetic is perfectly balanced and relaxing. Meticulous Work Ethic: The crew arrived on time every day and kept a clean, organized job site.Above-and-Beyond Service: Ned proactively communicated throughout the job and even offered to pick up the finish tiles and towel bars I ordered myself.The pricing was very reasonable for a high-end, extensive project. I am absolutely thrilled with my new bathroom and recommend them without hesitation!

Trivic Remodelers did a fabulous job on my condo upgrades. I had Ned and his team remodel my…read morekitchen, redo my floors, paint, and build shelves around my TV. His team did a fabulous job. I was desperate for a contractor and went to Angi list and filled out what I was needing, and Ned contacted me right away and as soon as we talked on the phone, I felt comfortable with him. We were in constant contact throughout the process, and he would help me in making some design decisions. He has some great experience with kitchens he has done. I could not be happier with my finished product. One of Ned's contractors, Wes, was amazing and was so particular on every project he did, I appreciate his work as well. I can't thank Ned enough for all his help, I would recommend him for any project. I will be calling him again soon to redo my bathroom.

He's competent, goes above and beyond, friendly & trustworthy…read more Thinks on his feet Doesn't overcharge and reasonable Will hire again

We put out a Yelp quote for hanging 2 ceiling fans, installing 4 GCFI outlets and 4 ceiling-mounted…read morelights 20 feet high, and given many cancellations and rejections, Tom @ Handyman Next Door answered promptly. We spent a bit of time discussing the job, its basic details and cost, and Tom stated he'd complete the job this coming Saturday morning. Instead, Tom requested to come a day earlier a few hours later, and arrived on Friday, finishing all of the tasks that we'd discussed without issue. We're thankful for his services, expertise and candor, and would readily hire him again and recommend him to Yelpers looking for smaller, punch list-oriented tasks.

Tuckpointing disappointment. The absolute worst experience in every imaginable way. Do not…read morerecommend hiring this company for anything. Every single promise was broken, my family was put through too much of unnecessary drama filled with countless excuses and tremendous amounts of stress from start to finish due to lack of basic job site oversight, utter negligence, disregard for safety, and simply horrible communication throughout the project. The job was supposed to be completed in under a month starting in late September 2020 (pending favorable weather conditions), we're going on our full YEAR now in September of 2021, so this project has been out of control. They were hired to restore and repair the damaged brick around 2 of the basement windows and perform full house tuckpointing on an older historic house built in 1930's. About a week after the work started, the original crew was switched with a promise of a "better one" and then the problems began escalating fast. The very first day, the new (second) crew left a forty foot ladder unsecured and abandoned the job site in the middle of the day, the ladder came crashing down and tore off the downspout, thankfully not hurting anyone but causing a lot of anxiety to my family and neighbors that have kids running around and cars parked nearby. The downspout remained collapsed in my front yard and not fixed through fall, winter, spring and summer months causing the rain water pour down free from the roof on the walls. Next, they set up the scaffolding on the front of my house and again disappeared for days on end without any communication or coherent explanations and then days turned into weeks of this abandoned scaffolding with loose boards sometimes flying off during the storms and threatening our picture-windows. When the workers eventually came back to continue the work, the quality was so poor (many blade scuffs on brick faces of the front wall, mortar color mismatch, irreparable damage to the ornamental limestones and front door frame) and the company owner was virtually absent - despite many promises to be at the site daily - unresponsive to my calls, I had no other choice but to seek the original subcontractors of the first crew myself, thankfully they were still in the area working on a friend's house. At that time, I was reassured that my house was going to take priority with everything fixed and finished in a linear fashion, crews switched back, and with no more delays (weather permitting). Well, this dragged on to winter time and the project had to stop until spring. When project resumed in March, the engagement was very spotty due to the intermittent weather but seemed to have been put "back on track" with my constant calling and texting to ensure that a schedule of work is communicated and delivered as promised. Then, everything just halted and again the crew disappeared for over 4 months, showing up only to unload materials for the remaining work and barely resuming on what's left of the house at the end of June. We were told numerous stories about what is happening basically holding us hostage at our own house with scattered debris, hanging cable lines and sand piles in the middle of our driveway while they were apparently doing other jobs. Unacceptable conduct. It took me literally hundreds of texts with "what's going on" and "any updates" (most of which went unanswered) to get to the bottom of the issue that seemed to have been stemming from some broken deals between the subcontractors and the owner, and money owed from the other aggressive underbids being paid for by the false promises of future work. According to the subcontractor, it was some kind of pyramid scheme. The owner, of course, offered his side of the story, but, in the end, the project remained on hold until another (third) crew was brought to complete the project in late August. The third crew was somewhat more diligent and mostly on time but not highly skilled as became evident by the sloppy overbrushed mortar on bricks, another chipped glass block window in the basement and, to add insult to injury, complete mortar color mismatch on the last wall and touchups. These so called "touchups" look like someone vomited on our walls and then attempted to spread it around. By the way, I have agreed to pay higher than the originally asked price for the job to get it finished, the owner wouldn't even handle this part, instead I had to pay the subcontractors directly (first and second crews only, we didn't pay extra for the third crew). In any case, I was promised that the additional projected cost would come off as a discount for my next project (driveway, front porch); however, this discount never actually materialized on paper, and, needless to say, we won't be doing any more future business with this company. This project was a colossal failure in every aspect: bad quality of work, non existent time management, awful communication and way over budget.

STAY AWAY!!!!!! BEWARE!!!!!! DONT DO BUSINESS!!!! Quincy…read moreSizemore will steal your money and stop communicating. Do not trust him with any money. I have posted a picture below of my credit statement where Quincy stole over $10,000 on my credit card and is no where to be found. He used his company square account and charge my card $5,300 and used my credit card without my permission for personal purchases. I have made my bank aware these fraudulent transactions. I also will be filling a police report. Please don't be a victim.

Needed immediate attention to my bathroom on the main floor level. Windy City RDM was on the job…read moreswiftly!!! I am very thankful of Joe , he was very knowledgeable and got the job done fast . Joe is awesome and I recommend this company!!

Windy City is now our first call for relevant housing needs. They painted the exterior of our house…read morea few years back we just didn't realize they do so much more. This past year they quickly came to our rescue after a terrible "contractor" situtation left us in a mess and fixed / repaired everything. We are so thankful to Windy City for addressing our needs and will continue to lean on them when needed.

Chris & team were some of the best we've worked with during our multi-year home remodel. They…read morerecently completed a revamp of our sunroom and laundry/mudroom -- we love both end results. Few issues arose, but when they did Chris & team addressed them immediately. It was the best communication and project management we've experienced yet in the 10+ years of home remodels. Thanks, team!

Chris came out immediately, but didn't have anyone available to do the job. He personally helped…read moreme move an 80-lb shower door out of the way and gave me a number to call for a more permanent solution. Very good guy, I would definitely use him for a construction project.