Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

Phenomenal! Value…read moreDry was a referral from another small local company whom I implicitly trust. Markus, their VP, came out to give us a proposal and quote. We then got proposals from two other local companies. Though Value Dry was not the lowest quote, we felt by far the most comfortable using them. And we are very glad we did. Our entire basement, which is entirely below grade, has (had!) water seepage due to hydrostatic pressure (water is forced into the house from underground), especially this last year with all of the rain we've had. And we have a huge basement. Markus proposed a new french drain around the entire interior perimeter of our basement, all of the exterior walls: 210 linear feet in total (we have a big basement). He explained in-depth what they proposed to do and why and how. They also added a second sump pump for us. And a battery back-up pump. They sent a crew of just three guys. Roger was the foreman, and you just have to love that guy. Great personality and he calmly and politely answered every question I had (I'm a detail freak). They were fantastic. They kept everything as clean as possible (not completely, but you can only do so much for concrete dust from jackhammers). Their work was very detail-oriented. It was cool seeing the destruction followed by the construction, laying down the new PVC underground drainage pipes, the new concrete on top of it, etc. Roger and I had discussions throughout the week about how best to do several things, like where and how to place the clean-outs (we have two) for the pipes. Bottom line: Look no further. They are honest. Not too expensive. And they deliver exactly what they say they will. Also, just a few weeks after completing our basement they did a smaller job for my in-laws, also local. They were just as happy with their work and with both Markus and Roger and his crew as we were. So this is really two 5 star reviews in one!

Received 4 quotes they wanted me to do work that was not needed. Huge waste of time and said I had…read morea week to make a decision

Recently installed patio pavers and built a planter area for my herb garden. Amazing fast,…read morefriendly, respectful and hard working team. Great value for their price. I will call them back for all my grade landscaping, paving, and waterproofing.

3 Liars basement. Dont believe anything these people tell you. Get everything in writing. These…read morepeople promised me a 7% discount but never gave me the full discount. The representative on the phone are very rude and dont want to work with you.

I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty…read morequickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn't have to help us but he went out of his way to give us suggestions for a DIY project. 3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!

Koppers is a great business that has been performing great work for many years. They always stand…read morebehind their work and their prices are always fair. They sell you what you actually need not try to get every penny out of you by scaring you like some other companies do. I have been their customer for more than 20 years and still happy.

Koppers does not even deserve one star - they deserve negative stars. Whatever you do, DO NOT HIRE…read moreTHEM. I am in a nightmare thanks to them. In 2017, I hired them to repair the foundation at my home and to do any and all waterproofing work necessary to prevent water that flows down the hill in my backyard from hitting the foundation of the home and causing additional foundation issues, mold, etc. I'm now trying to sell my home, and every single home inspector has found that the work that they did (underpins) was completely inadequate, and although Koppers informed me that their work included regrading the backyard to ensure that water was directed away from the house, they evidently did not do ANY of this. So for the last four years, I thought that all of this water wasn't hitting the home, when it actually was, and this has caused significant differential settlement and lateral displacement due to the effects of moisture on the soil and hydrostatic pressure. As a result, the exterior foundation wall is bowing and the ceilings, walls, etc. are all cracked and coming apart. They also provided a LIFETIME GUARANTEE for their work, and are now ignoring my real estate and agent I when we try to contact them about these issues. Their work is not only completely inadequate, but they don't know what they are doing. They should have, at a minimum, put in a sump pump or French drain, and instead their work has led to significant damage to my property, which is estimated to cost ~$20,000 or more to fix. I now have to take the initiative in suing them. RUN AWAY... hire people who know they're doing and aren't crooks.

I have been dealing with Floodbusters for years. Very good company and they honor their contracts…read more I have a dry basement. I do have maintenance every year or 6 months if we had a lot of rain to clean the wells out. They send email reminders.

Needed to replace a 25+ year old sump pump in the basement. They did a good job. Price was…read moreacceptable.

Showed up on time and provided a very fair quote. Kind and courteous service, if I were working…read morethey would be at the top of my list. Thanks for your time and great consultation.

From the owner: Since 1998, MD Waterproofing has been the trusted name in foundation solutions, dedicated to…read moreprotecting properties across Glen Burnie. Specializing in a complete scope of basement waterproofing, crawlspace encapsulation, and foundation repair services, their expert team utilizes top-tier materials to address any settlement issues. They offer proven, cost-effective solutions designed to repair and stabilize your home's foundation, ensuring its longevity and protecting your property value for years to come.