There was a fender bender on I-35, and I needed off the highway fast. Harlene Towing and Recovery…read moreworked with the cops to clear it quickly. Joseph could tell I was rattled and kept it respectful. The car went exactly where I wanted it without hassle. Made a crappy situation easier. Reasonable price for accident towing. They just handled it professionally when I was already stressed.

Had one heck of an emergency. Brother locked his keys in the trunk of his car, Mercedes so the…read moretrunk is like a safe, no way in without a key, the dealer, or leave it in the hood long enough, but this was south Cooper in Aggtown, not South Dtown. So we called a tow truck to have it lifted to Park Place. It was way after hours on a Sunday so It was a crap shoot. Called Alcantar, was quoted $80 over the phone and about an hour wait. Well the wait was about a half hour so that was super good. The driver was nice, pleasant, and worked a miracle to get that 5000 pound beast on the flat bed. Wiggled it and wriggled it until it was up. Got it to the dealership a few miles up the road, and wiggled it off the truck. Now here is what went bad. Was quoted $80, We were charged $115, still have the receipt. I did inform them the car was a lock out and the car could not be placed in neutral and asked for the worst case scenario price and was told $80. Not going to argue though because the driver did an excellent job of getting there in a timely manner, on a Sunday, and handled the car with kid gloves. Was probably worth $150 since it was Mother's Day and after 6 pm. I am rating it a 4 though the next time, I would expect the price quoted to be the price paid and allow me to decide the tip, not just upcharge me.

Amazing prices. They only charged me 70 bucks versus another towing wanting to charge 150. Very…read moreresponsive and quick to the scene.

The service Raam provided was excellent! My driver Ryan was very helpful and patient! And the…read moredispatcher Vanessa made sure my tow went smoothly and was very kind!

My wife & I have been AAA members for 20+ years. When we have needed roadside service (almost…read morealways for a dead battery that needs replacement) RAAM has responded to provide AAA service. We have been very satisfied with their service. In fact as I type this they are just now leaving my residence where they replaced a faulty battery. The nearest crew to be dispatched to me to jump and test the battery (which had a bad cell and needed to be replaced) did not have the right size battery for my truck in their vehicle, so they called another nearby crew finishing up another call who did --- and brought the battery to them so they could complete the job. Their crews were very professional & polite and - from the moment I contacted AAA, they updated me on their ETA via text message and cell phone calls, and they were very communicative when they arrived on the scene, diagnosed my problem, and then called another truck to deliver the battery I needed. Based on my experiences I would highly recommend them. I find it strange that all of their reviews here are either Five Star or One Star reviews - given that I have had multiple experiences with them over many years and would rate all of them at "Five Stars."

Matthew Garcia came into a place of business, wreaking of alcohol and insisted on the using the…read moreemployee restroom. When he was told he couldn't, that it wasn't a public bathroom, he demanded a refund on products he already purchased and refused to leave until he wither got his refund or got to go potty. He stood there for 10 minutes waiting for the employee to see if he could give a refund, it's a controlled substance so there are no refunds. The employee let him use the restroom so he would leave and Mr. Garcia proceeded to urinate on the back of and next to the toilet. He was wearing his uniform and driving the company truck.

10 out of 10. Super quick and nice!! Would highly recommend. It was included in my roadside…read moreassistance so I don't know the value but it would be worth every penny for how quickly they got to us!

Chris was awesome and worked quickly to get our bus up and running for child transport. When we had…read morean additional issue arise, he quickly handled that concern as well and went to great lengths to ensure we were taken care of. Highly recommend!

We were stranded in our Motor Home at the RV Park at WinStar Casino. Called and talked to Josh and…read morehe immediately started to help us. Contacted Spartan for warranty information, keep us informed during the entire process. He sent out his mobile mechanic Eddie to help us. Eddie was very professional and meticulously, He was able to fix the problem on our RV site. Would definitely recommend this company.

The driver arrived at the scheduled time. He told me how he was going to load my truck, then chose…read moreanother way do to some branches hanging low past the curb. The only issue I had was they only take cash or apay app called venmo, which I've never used, but besides that everything else was great.

I went through 4 different companies, trying to get my truck towed from the DFW airport. I kept…read moregetting horrible service from everyone and the wait times were insane. J&A was quick, responsive and respectful. They even did the tow and drop off without me being present, texts along the way. Thank you!

Takes to Henry about installing a Radiator in the wife's crown Victoria. I called complete fleet…read moreservice on Monday sept. 7.2020 and talked to Hebert and set up for Wednesday sept. 9,2020 at noon. They never never showed up. They did not call or text me that they were not coming. Inconsiderate, unreliable, I would not ever use them. "Beware " Talks Trash...

This company is amazing! I requested service to get towed from a stealership in N Richland Hills…read moreand they were there in an hour! Fords service took them 8 hours to tow our car from where it died to the dealership! The workers were super professional and wore masks which I found great! The worker knew exactly what wrong with my car, which is more I have to say about the Ford techs who couldn't figure it out. They got it picked up and dropped off at my auto shop super quick, and for a super reasonable price too! Would highly recommend this company!