The store is very clean, and the staff are both helpful and friendly. The interior has a cozy,…read morewelcoming atmosphere, and the layout is well-organized by brand. I appreciated the variety of brands they offered, even though the prices were on the higher side, but that's to be expected with these brands. I ended up purchasing a cute vest for the upcoming California winter. Overall, it was a great shopping experience.

What a wonderful place to stop at if you are looking to pick up any gear or clothing to keep…read moreyourself warm or prepared for outdoor activities both cold and warm. Everything seemed to be well organized. The options are a bit pricey but they are stylish and appropriate for outdoor use.

I don't usually write reviews , but I left the store feeling unsettled and disrespected and felt it…read moreimportant to share. We were browsing for a new helmet, and the owner gave us very thorough information and time. After 20 minutes in we decided not to purchase the helmet due to budget, and discussed amongst ourselves potentially looking online. His helpful tone immediately switched and he became rude, accusing us of wasting his time. We never promised to purchase anything, we were just browsing and learning more about the gear! Our family has rented skis and snowboards from Norse House for years, unfortunately with a bad taste in our mouth now we will not be returning. A disheartening interaction!

Rented skis on 1/30/26 for Friday and Saturday picked the skis up 11:am got to the mountain…read more(Stratton) and it was mostly closed except for one lift and the front runs. Decided not to spend on useless lift ticket on our way back to Manchester stopped at the shop to see if they can give us a credit or something and got a big fat NO. Saturday went to clip into my skis and they mis sized my bindings had to go to ski shop at mountain nice guy named Nick adjusted and confirmed they were adjusted and worked. When we returned the skis at end of day told the person we needed a credit for their error she said to speak to the owner he was either busy with a customer or did not want to be bothered.

Had some binding mounted here. 24 hour service with a smile. Cost-appropriate. Expertise and…read moreexperience was appreciated. Will definitely return for my next purchase!

FANTASTIC customer service. I needed a roof rack to properly fit my car. Matt and his sales team…read moreselected the right rack (so I could open my sun roof) and then mounted it to make sure it all worked. I usually leave the gear stuff to my husband who is unfortunately recovering from major surgery. Matt's kindness and help is deeply appreciated at a time of need.

My brother and I recently did an Autumn colors trip. Went to New Hampshire, Vermont, and Maine…read more On our way back from Maine, we stayed the night in Manchester, VT. Following day, we stopped into this Orvis "outlet" store. Outlet in quotes bc...yeah, not sure what prices are at a regular Orvis store, but prices here...are as you'd expect them to be. Not...outlet store prices lol. Does that take away from the fact that this store is FN INCREDIBLE?!? Not even close. Inside is like a warm cabin or ski lodge. It's so beautiful inside. The layout...perfect. Has an upstairs and downstairs. They have every kind of outdoor clothing you can imagine. Only think I bought tho....a pair of amazing wooly hiking socks haha! And a bag of organic treats for my dogs. OH! There's a sign outside that says all dogs are welcome. I'm telling you, even if I'm like iffy on a store, have mixed feelings or whatever...IF they are nice to dogs and welcome them and even have treats set out for them...to sample haha! The store will almost always get 5 stars from me. When stores like this recognize dogs as our legit family...how can anyone say anything bad about them? The staff was so friendly with my little Alfred too. He's very tiny. 6ish lbs. Made us happy to see a couple of golden retrievers in there at the same time. Dogs are family through and through. Alfred is my child. I don't have human kids. My dogs are my kids. Alfred is my heart and soul. So it truly makes me beyond happy to see stores like this basically encourage you to bring your dogs in. He loves the organic treats too. I probably should have gotten a few bags, but just in case he decided he didn't like them...yorkies can be super picky and weird with their food and treats lol...that's why I just got the one. The prices. Ok so they may be a little steep on most things. However, they have tons of stuff on sale. Good sale prices too for people looking for a deal. Oh! They have a section for dogs too. Clothes, beds, leash's, harnesses, etc. I'm so glad we stopped in here. I love stores like this back east. It has such that "east coast" feeling to it too. Manchester had a lot of skiing in the area. This is a great place to find some gear for that. You seriously can't go wrong here. Even if it's targeted to us tourists lol, I just know a lot of locals go here. Employees are SO friendly too! So welcoming. It's so weird to go to stores these days where employees are so nice bc as we all know...shopping in like 90% of retail stores these days hire ... *this* generation and most of them don't even make eye contact or say hello. So going to stores where they legit welcome you in from the second you walk in...very refreshing. Then checking out, the guy and I had a little conversation about paying our credit card bill haha! Basically, it's cool to have employees at stores that aren't dead in the eyes lol or absolutely robotic. Whoever does the hiring here knows exactly what they are doing. I don't think I ran into any miserable retail employees while in Manchester. Such a delightful little city. If you're in the area, ABSOLUTELY go here. If for anything, just to look around. Such a beautiful beautiful store with some of the friendliest and most helpful employees. Thanks for reading, YelpOrviseeees! Cheers!

We love the Orvis outlet, just a short drive from the flagship store. It showcases discounted Orvis…read moreclothing of all types along with an assortment of other products like fishing gear, jewelry, Vermont maple syrups, things for dogs, etc. We especially enjoy the off-season sales. Last month, for instance we found some really great deals on sweaters ($189 wool sweaters discounted to $74) and shirts. It's not a particularly large store (two levels), but it has a good assortment of clothing for men and women, and bear in mind that because it is an outlet not all sizes in everything will be available. The staff is very courteous and know the stock well. Looking back we have to say that we have never left a visit here without at least a couple of purchases. If you're in the area, do check out the flagship store, but don't forget to come by here as well. We are fans.

We stopped with some friends. We were not shopping but they were. The staff was super helpful with…read moreproviding plenty of expertise when it came to selecting ski boots, and skis. They went through a home process of trying on different items to ensure a proper fit. This seems to be a place where many skiers stop to pick up their needs.

Top of the line quality and selection. Super friendly staff, cool boots, regret not grabbing the…read morevermillion jacket. Can't wait to come back !

matt was great at helping me select and demo some skiis and boots. wow what a difference. great…read morecustomer care. i could not have asked for better. make sure to leave the proper time to get the best care. they open at 8am for that purpose. i was able to try 3 different skiis and they provided boots as well. everyone at the shop was personable.

If you care about which skis you are renting, save your money and go elsewhere. Terrible selection…read moreeven when you reserve ahead, and only have options for ice. God forbid Stratton has a powder day! Demo to ski option the require you to come back to change out your skis 3-4 times. Too bad because I would have actually considered buying skis from them if they weren't so stingy! I rent skis because I like to try out different models and get different skis based on conditions. Have been doing this for 10+ years. This was the worst rental experience that I have had.

We have been customers at Mtn Riders for many years. I think we started in 2010 in Ludlow. The…read morecustomer service has always been and still is excellent. They are well worth the drive from the Okemo/Ludlow area. Jeff has always been a favorite expert in the shop .

Ben and John Rock. They will get you the right gear you need to snowboard comfortably and in style…read moreall season long. Plus they have a good tune department, if you are to lazy to wax your own snowboard.

One of Killington's finest outdoor shops. In Rutland instead of Killington so no price bloat for…read morebeing on the mountain. Ice skates, boards (snow and street), ski's, and everything else. Very knowledgeable sales staff volunteering to search other stores and bring out of season items from the storage area. Sales staff new my size by looking at me and all of the details of the ski jackets I looked at.

They have a great selection on lots of stuff for the outdoors including camping, hiking, skiing…read moreetc. I always enjoy a stop here when walking downtown Saratoga.

The salesman we worked with was knowledgable and helpful. I as hesitant and he encouraged me to…read moretry the product because it could be returned if it didn't work. "Just keep the packaging." The manager refused and was particularly nasty. We are regular customers and are disappointed that one nasty manager could turn us off to a store . Never again!! Buyer Beware of policies and if a product does not work !!!!

Worked with Jonathan at Vermont Ski and Sport. Had a problem with my recently purchased ski boots…read more These people are great to work with and the problem was resolved within hours thru e mail. I would give them six stars if I could. Highly recommended for your winter needs.

I ordered some gear online and was surprised at how quickly it arrived. The price was good and it…read morewas a hard to find pair of race boots in a small size so I was glad to get them.