John (Subi) Auto was recommended by my local mechanic for (Subi) head gasket work. (It's VERY…read moredifficult to find a mechanic wanting to do this work on these cars & more difficult to hear a reasonable estimate to expect if I find anyone) To start I was very impressed with phone service. Pleasant & patient every time someone answered or returned my call. Though I ended up not getting the work done as he looked ever & communicated other concerns on the car it was as pleasant an experience possible beginning to end starting with a very reasonable quote on the work & patience as I priced the cost specific (body) work they don't do, They have great reviews to start with so I'm confident I would be pleased with the work. I would & will consider them for similar work in the future should I need it despite the extra distance. They do offer a wool wax procedure to protect underneath cars to protect from rust corrosion. Seems a well worth investment considering cost of replacing parts.

We needed a headlamp replaced on a 2005 Honda Accord that was especially difficult to get to…read more Another place gave an estimate of 1-3 hours for the job, at $90/hour, and leaving the car there. For a headlight!!! John had it fixed in 15 minutes while we waited, for a fraction of the other estimate. And he fixed a burned-out backup light as we were leaving at no charge. Finding a good mechanic you can trust? Priceless.

These guys were great. I was visiting North Adams with my wife to see Mass MoCa and my car's…read morealternator died. I have a 1965 Mercedes coupe with a Chevy motor (and GM alternator). After diagnosing the problem, they pulled my car right in, and changed the alternator out right then and there. They were courteous, professional and the price was very fair. I was fortunate that the owner was a hot rod enthusiast! Thank you Dean's Quality Auto and Truck - you and your friend Dave (who helped us out at a local gas station), turned what could have been a lousy afternoon into a pleasure. John M

Terrible Business! I was in an accident and my car was towed here to be appraised and before it…read morewent to salvage. I could not go in myself so I sent a friend and these guys threw such a stink. I called Lisa, the owner, and told her that my friend was getting things from the car, and was told "it is a privilege for them to let me on the lot" and that "they didn't want to babysit someone going through my car". I told her I was going to tell the BBB about how they refused to let me on the lot and recover my property, and she hung up on me. Then they lied to my insurance company about my friend already getting things out of the car because they were trying to steal parts from the car! Nothing but problems with these guys and totally unfriendly. Would strongly recommend against doing business with this company and hope no one else has problems like I do.

Absolutely the best RV repair in a 5 state radius. I've been back 3 times, and each repair was…read moredone on time and correct. My grey water was replaced, I got new appliances installed, and the first time I had a water leak that ruined all the wood in my storage. I can't say enough about Paul, Lesley and the staff there. Highly recommend you try Big Daddy's 1st, you won't be disappointed.

This place is AMAZING. My girlfriend and I brought our 99 Roadtrek 170 to Paul and his team and…read morethey were nothing short of wonderful. We've been traveling the country for 2 years in an RV and have been to a LOT of RV repair shops. This is without a doubt, our favorite. They are super kind, honest and incredibly affordable. They did a complete diagnostic on our camper (we're about to sell it), they fixed a ton of stuff and the total cost was around $300. They could've charged us 1K and I wouldn't have been surprised but these people are just honest and good. Go here. Trust me. Genuinely one of the best RV places in the entire US.

So I was in the market to buy a jet ski from Ronnies and the one I wanted was not in stock. I was…read moretold by Dillon the sales guy that he can fetch one for me and that i needed to put down a $500 deposit,I said okay and did. BUT what I wasnt told by Dillon was that if for any reason I failed to get financing that i would LOSE MY $500 dollars due to they had to have it brought in. No way did I agree to such a thing and I am sure no one would agree to fork over $500 dollars with the possibility of it being taken by the dealer if for any reason the deal falls through. Well thats what i was told by the sales manager at Ronnies Cycle and as of right now they have taken my money. I will be pursuing action against them and filling up every review site with this so hopefully nobody else falls victim to this businesses practices. I feel totally robbed!

Chad, Jay and everyone there is great. Happy to see a great local shop like this. I just bought a…read more2018 Ranger 1000 and they are great to deal with and know what they are doing. They were very fair and knowledgeable. And when they didn't know something they found the information. Will be back! Now my son wants one! Thanks Guys

Great professional and courteous service. Expert mechanics I can always trust to service my car.read more

Ren's Mobil Service is a local and full service gas station that offers friendly conversation, a…read moreminiature store, and a warm welcome to the diverse community Amherst offers. The man I met told me he had been working there for his family over 20 years, and it's hard to find a better local resource than this for the price of a small tip and your gas. The station was very accessible and neatly kept right before the heart of downtown Amherst. You can pull in from either direction--just know what side of your car has the gas cap! All in all, I would tell international travelers, locals, students, and people of all ages and walks of life to go here. I'm certain they'll make you feel welcome and answer your questions, even in the bitter cold. Again, for full service gas, the price is low so mind to tip your attendant, 10% is a good amount and fits the current era we live in. The days where a single dollar was a good gas station tip were at least 30 years ago. :)

I brought my 2015 Street Bob to Nova Motorcycles to replace a busted wheel bearing. When they…read morere-installed the rear wheel they failed to replace the bolts, loctite them, or bother to torque them down correctly. As a result, they worked themselves loose and eventually caught on my swingarm which caused my rear wheel to unexpectedly lock up at 35/40mph. I luckily did not dump my bike as I fishtailed to a stop but am even more fortunate that this did not happen while I was on the highway, in traffic, or in the middle of a corner. This reckless neglect easily could have cost me my life. It also ruined the new wheel they had just installed, destroyed the sprocket and belt, dented the belt guard, and damaged the swingarm. Lastly, it cost me over half of the month of September on my bike while they did the repairs. After owning up to their neglect they agreed to fix the bike but would not pay to have another mechanic look at it to get a second opinion or do the repair for me. So I was stuck having the same people who could have killed me doing the repair on their own incompetent work. As you can imagine, this makes it very difficult to have much confidence in the safety of my own bike and has put a real damper on riding. Throughout the entire ordeal they acted with indifference and treated me like I was being a nuisance. They tried to reuse the same damaged swingarm even though I made it perfectly clear that everything damaged due to their neglect needed to be replaced. I didn't realize until I got the bike home that they didn't even replace the dented belt guard. When I requested the name of the mechanic for my report to the AGO they outright refused to give it to me. The mystery mechanic, their "Harley guy" still had his job when I went to pick up my bike. As I left they actually had the nerve to tell me not to come back. Disgraceful. For your own safety, do not give Nova Motorcycles your business.

I brought my old BMW R1100RS to Nova to have the clutch. I was recommended by and Old BMW mechanic…read morethat lives near me. I spoke to Bailey and she was truly excited to work on my bike. The work was fantastic, clean, done on time, extremely professional .And half the cost of the local BMW dealer. I was so impressed i recommend them to all my friends. Thank you!

I must say this is a very well run business. I live in Calif and was searching for a certain part…read morewhich is back ordered by Arctic Cat and was searching all over the U.S.. They stated that they had it !! They said let us check and see if we in do have it and we will call you back. Well with in 15 mins they called back and said they did !! It was shipped and received here in Calif in 5 days. GREAT staff and a pleasure to deal with. please do all your Arctic Cat shopping here. !! you wont be disappointed.

I went to Troy Arctic Cat today to hopefully get some advice and prices on fixing up an older sled…read morethat is used as a spare at a small non-profit xc skiing club I volunteer at. I'm very mechanically inclined when it comes to cars and trucks and I am actually a structural engineer, however, I'm out of my element a little with snow machines. To make matters more difficult, the sled I am trying to fix had been left for dead a few years ago, and though I've determined the cause of death, basically the drive/reverse drop case broke into pieces, I don't know enough about sleds to know what would have caused this. I made this clear to the particular customer service guy that was helping me and he gave some helpful advice but was very rude and condescending about it. He spent the conversation trying to steer me away from fixing up this sled and suggesting I buy a new machine. After he accepted that buying a new sled was not an option for the ski club, he went on to tell me that he can't really help me essentially because I don't know enough about snowmobiles. The useful advice was that he finally directed me to some used parts dealers, and in his rant about how little I know he listed a few possible causes for the dropcase to break apart like it had.

We needed to have our car towed. The first place we chose scammed us. Koch's was fast, fairly…read morepriced and professional. They really helped us when we were in dire need. Definitely recommend.

I lost my car in a flash flood and Koch towing got it out once the water receded . They towed to…read morethere lot. The a couple of days later I stop by to salvage what was left. The staff was nice courteous. They offered paper towels to me when I need to clean off the dirt that got on me while digging through my car.