This was one of the worst customer service experiences I have ever had at a massage place…read more As soon as my friend and I walked in, the staff immediately demanded payment before the service and asked us to pay in cash. When I told them I didn't have cash and wanted to pay by card or Zelle, the staff member immediately asked how much tip we would give before the massage even started. He even suggested that we should tip $30 per person, which was very uncomfortable and inappropriate. I explained that I prefer to tip after the service depending on the quality, which is normal. However, the staff kept repeating "No tip?" with a very rude attitude and facial expression. I even used Google Translate to explain clearly, but they still acted disrespectfully. Then when we paid by card, they added a $2 service fee, and even if you pay by Zelle they still charge the same fee. Customers should not be forced to pay extra fees like that. What shocked me the most was that while I was talking with my friend, a male staff member started mimicking my language and laughing at us in a mocking way. That behavior is extremely disrespectful and unprofessional. The massage itself was also very poor quality. We paid for a 1-hour massage, but they started counting the time immediately after payment, not when the massage actually started. During my massage, the therapist kept standing up and walking around the room, which wasted a lot of time. The environment was also terrible. The staff were talking loudly the entire time, making it impossible to relax. When my friend asked a simple question about the massage service, the staff member responded very rudely. My friend she wonder the body massage have no hand massage and he directly yell "oh come on, no"??? The place itself also smelled bad, which already made the environment uncomfortable before the massage even started. I come to this place cause my friend she reccomended here they did a very good job. Don't come here, if you don't want to waste money and time.

They give great massages but it's not worth the disrespect. They made me pay before my massage and…read moreI also still had 10 minutes left for a massage. When I was finished they asked me to tip and the lady didn't like what I wanted to tip acting like she didn't hear me, then tried to put a different number on the card terminal and charge my card a bigger amount tip than I said. She started calling me names in her language then tossed me my receipt when I asked for it.

Had 90 mnts to pass by while getting tires on car. They took…read moreme in on a walk in. I had a masseuse named Lucy. She's was absolutely amazing and the business was clean and comfortable. Thankyou.

60min combo massage | 30min reflexology | 30min back…read more Masseuse - Ola My mom came on Mother's Day and said she had a great experience and that it was the best massage she's ever had. This was not my experience. Ola was rough and fast with his movements. My massage was hardly relaxing. He seemed to be applying very little technique. Nothing like a reflexology or back massage I've ever experienced. I could not relax my body because of how fast and rough he was going. I had to stop him from some of the stretches because he was forcing my body into the stretches instead of being gentle. I could not wait for the massage to end. (-) He was super rough and not gentle at all (-) Seemed to lack experience and technique (-) He hurt my back while stretching me (-) they made me pay ahead before my service (+) He relieved some tension in my back and feet. Later I did feel less stiff.

Anna did a great job on my foot and head/shoulders. A 60-min foot massage for $40 (I paid cash) was…read morea really good deal for the Bay Area. Staff were friendly -- just not your regular American-style customer service. It's a hole-in-the-wall humble spot that offers authentic Chinese acupressure massage without relaxing music or fancy room. I'll come back next time I have muscle pain.

This is such a great place to visit if you are looking for a relaxing and inexpensive massage. I…read morehave been coming here for a couple of years, and have never been disappointed. Judy and her team are very warm and welcoming, and the masseuses are skilled and accommodating to ones individual needs. I would recommend giving this place a try if you enjoy deep shiatsu style or chinese acupressure massages.

11/16/2025 Worse experience ever, definitely never coming back! No customer service when we first…read morewalked in, charge double the CC fee for a single charge for a 2 person massage. Room wasn't ready & cold. During the massage, the two therapist kept talking very loud with each other, and was on the phone time to time. One even left to check the door when another customer walked in, and took a while to come back. Other massage therapist walked out for no reason at all. All this was inclusive of the hour massage we paid for. Massage was mediocre, didn't have any flow, and the pressure applied wasn't enough to alleviate any of my pain or knots. Was not very polite when requesting for us to turn over or letting us know that the massage was done. Didn't even massage the front of the body, arms, and legs. My BF said his massage therapy scratched his scalp for 15 minutes. The experience got even worse when the massage therapist said there is an additional 10% charge for the tip, meaning, if we were to tip $40 which would have been generous for the poor service and massage, it would have been $44. Upon dispute, the therapist claimed that they don't even see the additional 10% and that went to the house, which makes no sense at all but maybe an excuse for them to try and make a little more for themselves. So, leaving a little tip vs. No tip at all, the therapist raged out and started yelling at us, calling me crazy. Definitely one of the worse experiences and not recommended!

I had a most unpleasant experience. I treated myself to a foot massage for my birthday. First,…read morepayment was demanded before my massage. The person was on the phone (on speaker) speaking loudly while she set up my station with hot water so it was not setting a relaxing space. The massage itself was okay but I was uncomfortable with her wearing rubber gloves. the feeling on my skin was unpleasant. I gave her a $5 tip after (for a 30 minute massage). I was stunned when she started yelling at me, pushing the money back, and demanding $20. Pointing to a minimum wage sign (I am not her employer?!! Morever, that is for an hour of work, not a half hour.) Telling me the owner got the $45 I had already paid. It felt terrible. I gave her the $20 but felt sick. I highly discourage anyone from going here. This place is truly awful.

My daughter and I had a 60 minutes Swedish massage! It was awesome! Will definitely go back. The…read moreteam that worked on us was very experienced. Thank you.

I have been here 3 times now and have had great experiences each time…read more In 2016 I was in a major motorcycle accident where I got ran over by a car. Luckily I came out of it with bruised bones / road rash and nothing broken and no internal trauma. Ever since the accident I have had issues with my right shoulder, especially as I work with my hands as a auto/motorcycle mechanic and maintenance mechanic for industrial coffee equipment like roasters & grinders as well as side work doing fabrication / repairs etc. I have really gnarly knots and issues in my right shoulder that require someone who basically is trying to kill me with their elbows, but knows what they are doing. Here is how the massages have gone with their respective names. Mia - Really great massage that is fairly strong. She was able to recognize fairly quickly that the center of my back just below my neck and along the left side of my shoulder blade has knots. She spent some time working on it and was very good. Spent equal time around the rest of my back as well. Eva - One of the partners of the shop who has 15+ years of experience. Sometimes when you get a massage it is obvious its a bit like rewatching a movie. Same movements, same pattern, over and over with no particular attention to detail. Eva is exactly OPPOSITE of this. Think of a specialty trained sniper honing in on a target from miles away. That is Eva. She immediately found the knots, bad shoulder etc. She asked me about it and I was able to convey all the issues. She also speaks the best English out of everyone else I have tried if you need to clearly convey an issue. She really knows what she is doing and was able to break up the problems really really well. Not quite as strong as the others, but that doesn't matter based on her technical skill. Really really excellent. Gina - I have been getting massages since about 2008ish. Hands down, without a doubt with only 1 exception via someone who left the industry Gina is the strongest person I have ever received a massage from. I have had a lot of walking on back massages that add pressure, but Gina was able to apply more force via her elbows bending over me from the side of the table than anyone who has walked on my back. She is not as technically skilled as Eva, but the strength is amazing. Now what is REALLY cool about this place is Eva's flexibility with my admittedly poor time management. I get 2 hour massages and recently specifically requested Gina due to her strength. She wouldn't be available until later, but I was in a time crunch. Eva who remembered me from a past visit offered to perform the first hour then let Gina take over the 2nd hour. So I got sniper Eva who worked out the fine details, then Gina at the end to use her Thor's hammer strength to finish the job. A last detail here. The showers are actually clean and nice. I like to get all the oil off of me at the end of a massage. I don't mind oil in a massage, but I hate feeling oily after. Some places I have been in have a shower that looks like its owned by a frat house. Mold, soap scum, a mildew smell, disgusting. When I had my first shower here a candle was lit, I was given a fresh towel, and everything was stocked and clean. Water is blisteringly hot too which is fantastic. No need for me to try new places. The only other place I would recommend at this point is Avee 9 in Redwood City due to the skill level of their walking on back massages using oil. That's a super hard technique to perform and they nail it. It is noisy there though and no shower. I moved from Redwood City to South San Francisco, thus why I gave comfort pro a shot. 10/10 would recommend. Haven't had a bad experience yet.

Parking isn't the easiest here, but at least street parking is free in the neighborhood. I had no…read moreproblem booking a massage days in advance via phone call. I got the 70-minute combo massage, which includes both foot and back treatment. This occurs in the shared community space with clothes on. I was the only one there on a Saturday late afternoon, no other customers present during my session, and I'm pretty sure my masseur (possibly the owner) was the only worker on site. He had his phone closeby during the massage, which he checked once when it beeped. But he ignored it the rest of the time. Soft music played in the background, but all of the sounds from the street outside and through the walls could still be heard. I didn't mind, cuz the massage was really good which is what matters most to me. My masseur had a unique method of applying pressure and strength, using mainly elbows and knees on my back. Be aware that the back massage was done over a fairly thick sheet/blanket, but the pressure was deep enough to be effective. He was thorough, especially on my legs and feet. Targeted my hamstrings, shins, and outer muscles of the legs which is where I needed it most. The fast rubbing made me a bit numb, but when he slowed down, I was on cloud nine. And he applied pressure to all the right parts of each foot, too. None of it was painful. It didn't feel rushed either, so this place gives a true "foot massage". The guy was friendly, and prefers cash payments, but I only had enough cash for a tip. I was able pay with a credit card for the massage itself, with an additional $2 fee for the charge.

Been seeing Tommy for 3 years now, which is crazy to think about. One word for Tommy- healer…read more Truly. It seems like he can exactly feel where I'm most in need of relief. Forever grateful to him for helping me feel better when my back is hurting. I've gotten massages from others here and those were great to, but Tommy is the guy. Dude deserves a raise. Service is always great, friendly staff, and just overall a great place to go on my day off after a long work week. Thanks Tommy!

Outstanding High Quality deep tissue, foot, facial, neck and back massage…read more been getting massage here for several years now. Thank You Michael

it was bait and switch!! we saw on instagram 2 hydro facials for 120. it's a lie!! i did not get…read moreanything close to a facial! they did a suck vacuum and an enzyme. thats it i had no extraction, no eye cream, moisturizer, no hydro facial nothing!!! then they make you sit for 30 min listen to there spechel and want you to sign up for a 1500 dollar package. and they made me pay $358. i am so upset. i still have dead skin on my face zits and more. never ever ever go here.

Friendly , accommodating, Great service. Was a walk in with no appointment and was treated…read morewonderfully , thank you!

i recomend this place because all the employee stuff are nice to the customer and the place are…read moreclean too